Vicon V840D Series User manual

V840D Series Micro Dome Cameras
User Manual
XX308-00-01
Vicon Industries Inc. does not warrant that the functions contained in this equipment will meet your
requirements or that the operation will be entirely error free or perform precisely as described in the
documentation. This system has not been designed to be used in life-critical situations and must not be used for
this purpose.
Document Number: 8009-8308-00-01 Product specifications subject to change without notice. Issued: 4/19
Copyright © 2019 Vicon Industries Inc. All rights reserved.
Vicon Industries Inc.
Tel: [phone])
Fax: [phone]
Toll Free: 800-645-9116
24-Hour Technical Support:
800-34-VICON (800-348-4266)
UK: 44/(0) 1489-566300
www.vicon-security.com

Trademark Acknowledgement
Vicon and its logo are the property of Vicon Industries Inc. Other trademarks, company names and product
names contained in this manual are the property of their respective owners.
Disclaimer
CAUTION!
The default password is used for your first login. To ensure account security, please change the password
after your first login. You are recommended to set a strong password (no less than eight characters).
To the maximum extent permitted by applicable law, the product described, with its hardware, software,
firmware and documents, is provided on an “as is”basis.
Best effort has been made to verify the integrity and correctness of the contents in this manual, but no
statement, information, or recommendation in this manual shall constitute formal guarantee of any
kind, expressed or implied. We shall not be held responsible for any technical or typographical errors in
this manual. The contents of this manual are subject to change without prior notice. Update will be
added to the new version of this manual.
Use of this manual and the subsequent result shall be entirely on the user’s own responsibility. In no
event shall we be reliable to you for any special, consequential, incidental, or indirect damages,
including, among others, damages for loss of business profits, business interruption, or loss of data or
documentation in connection with the use of this product.
Video and audio surveillance can be regulated by laws that vary from country to country. Check the law
in your local region before using this product for surveillance purposes. We shall not be held responsible
for any consequences resulting from illegal operations of the device.
The illustrations in this manual are for reference only. The screenshots in this manual may have been
customized to meet specific requirements and user preferences. As a result, some of the examples and
functions featured may differ from those displayed on your monitor.
Due to uncertainties such as physical environment, discrepancy may exist between the actual values
and reference values provided in this manual. The ultimate right to interpretation resides in our
company.

Environmental Protection
This product has been designed to comply with the requirements on environmental protection. For the
proper storage, use and disposal of this product, national laws and regulations must be observed.
Symbols
The symbols in the following table may be found in this manual. Carefully follow the instructions indicated
by the symbols to avoid hazardous situations and use the product properly.
Symbol
Description
WARNING!
Contains important safety instructions and indicates situations that could cause bodily
injury.
CAUTION!
Means reader be careful and improper operations may cause damage or malfunction
to product.
NOTE!
Means useful or supplemental information about the use of product.

i
Contents
1 Network Connection·························································································································1
2 Login··················································································································································1
Preparation ················································································································································1
Logging In to the Web Interface ················································································································3
Introduction to the Web Interface·············································································································4
Initial Configuration ···································································································································5
3 Configuring Parameters····················································································································5
Local Parameters········································································································································5
Network Configuration ······························································································································7
Ethernet··············································································································································7
Port·····················································································································································9
FTP····················································································································································10
E-Mail················································································································································12
Port Mapping····································································································································13
DNS···················································································································································13
DDNS·················································································································································13
SNMP················································································································································13
802.1x···············································································································································14
Image Configuration ································································································································15
Image Adjustment····························································································································15
OSD Setting·······································································································································22
Privacy Mask·····································································································································23
Audio and Video Configuration················································································································24
Video Configuration ·························································································································24
Snapshot···········································································································································25
ROI····················································································································································25
Media Stream Configuration············································································································26
Intelligent Alarm Configuration ···············································································································27
Smart Settings ··································································································································27
Perimeter Protection: Cross Line Detection·····················································································27
Perimeter Protection: Intrusion Detection ······················································································28
Exception Protection and Statistics: Object Moving········································································29
Exception Protection and Statistics: Object Left··············································································30
Exception Protection and Statistics: Defocus Detection··································································31
Exception Protection and Statistics: Scene Change Detection ························································32
Face Detection··································································································································32
People Counting ·······························································································································34
Advanced Settings····························································································································34
Common Alarm Configuration·················································································································35
Configuring Motion Detection Alarm·······························································································35
Configuring Tampering Alarm ··········································································································40
System Maintenance ·······························································································································41
Security·············································································································································42

ii
Setting the System Time···················································································································45
Upgrading the Device·······················································································································46
Restarting the System ······················································································································46
Importing and Exporting System Configuration File ········································································47
Collecting Diagnosis Information ·····································································································47
4 Live View·········································································································································48
Live View Toolbar·····································································································································48
Viewing Certain Area of Images···············································································································49
Using Digital Zoom ···························································································································49
Appendix FAQ ····································································································································50

1
1 Network Connection
Before accessing a network camera (also known as IP Camera or IPC) from a PC, you need to connect the
network camera to the PC directly with a network cable or via a switch or router.
Use a Shielded Twisted Pair (STP) cable to connect the network interfaces of the network camera and the PC.
Use Shielded Twisted Pair (STP) cables to connect the network interfaces of the camera and the switch or
router.
2 Login
Preparation
After you have completed the installation in accordance with the quick guide, connect the camera to power
to start it. After the camera is started, you can access the camera from a PC client installed with a web browser.
Internet Explorer (IE) is a recommended web browser.
The following takes IE on a Microsoft Windows 7 operating system as an example.
Check before login
The camera is operating correctly.
The network connection between the PC and the camera is normal.
The PC is installed with Internet Explorer 10.0 or higher.
(Optional) The resolution is set to 1440 x 900.
Network cable
IPC PC
IPC PC
Switch or Router
Network cable Network cable

2
Add the IP address as a trusted site
1.13
1
2

3
NOTE!
The IP address 192.168.1.13 is an example. Please replace it with the actual address of your camera if it has been
changed.
(Optional) Modify user access control settings
Before you access the camera, follow the steps to set User Account Control Settings to Never notify.
Logging In to the Web Interface
DHCP is turned on by default. If a DHCP server is used in the network, the IP address of your camera may be
assigned dynamically, and you need to use the correct IP address to log in. If your network does not have a
DHCP server, the camera will use a link local IP, i.e., 169.254.x.x.
The device management software tool can be used to discover the camera on your network. This tool can be
found on Vicon’s website under Software Downloads < Vicon Cameras/Encoders.
The following uses IE as an example to describe the login procedure.
1. Browse to the login page by entering the correct IP address of your camera in the address bar.
2. When you log in for the first time, follow system prompts and install the ActiveX. You need to close your
browser to complete the installation.
1
2
3
4

4
NOTE!
To manually load the ActiveX, type http://IP address/ActiveX/Setup.exe in the address bar and press
Enter.
The default password is used for your first login. To ensure account security, please change the
password after your first login. You are recommended to set a strong password (no less than eight
characters).
The camera protects itself from illegal access by limiting the number of failed login attempts. If login
fails six times consecutively, the camera locks automatically for ten minutes.
3. Enter the username and password, and then click Login. For the first login, use the default username
“ADMIN”and password “1234”.
If you log in with Live View selected, live video will be displayed when you are logged in. Otherwise, you
need to start live video manually in the live view window.
If you log in with Save Password selected, you do not need to enter the password each time when you
log in. To ensure security, you are not advised to select Save Password.
To clear the Username and Password text boxes and the Save Password check box, click Reset.
Introduction to the Web Interface
By default the Live view window is displayed when you are logged in to the Web interface. The following
shows an example.
1
2
3
No.
Description
1
Menu
2
Live view window
3
Live view toolbar
NOTE!
The look of the menus screens on your unit may be different but functionality will be the same or
similar.

5
Initial Configuration
After you log in to the device, perform the following initial configuration.
Item
Description
1. Ethernet.
Reconfigure the device IP and network parameters based on
the actual networking.
2. Log out and log in again to the Web
using the new IP address.
-
3. Set the system time.
Set the system time based on the actual situation.
4. (Optional) Set the management
server.
Set the management server based on the actual networking.
5. (Optional) Set the server for storing
photos.
Set the server for storing photos based on the actual
networking.
6. Set OSD.
Set the information displayed on the screen as needed, for
example, time.
7. (Optional) Manage users.
Change the default password and add common users as
needed.
You can view the live video after finishing the initial configuration. Configure other parameters as needed;
details follow.
NOTE!
The parameters that are grayed out cannot be modified. For the actual settings, see the Web
interface.
It is recommended that you change the password after you log in the first time. For details about
how to change a password, see Security.
3 Configuring Parameters
Local Parameters
Set local parameters for your PC.
1. Select Setup > Common > Local Settings.

6
2. Modify the settings as required. The following table describes some major parameters.
Parameter
Description
Intelligent
Mark
Untriggered
Target
When enabled, the camera will display an on-screen mark on the target
(e.g., face when face detection is enabled) and track it.
Video
Processing Mode
Real-Time Priority: Recommended if the network is in good condition.
Fluency Priority: Recommended if you want short time lag for live video.
Ultra-low Latency: Recommended if you want the minimum time lag for
live video.
Protocol
Set the protocol used to transmit media streams to be decoded by the PC.
Recording
and
Snapshot
Recording
Subsection By Time: Duration of recorded video for each recording file on
the computer. For example, 2 minutes.
Subsection By Size: Size of each recording file stored on the computer. For
example, 5M.
Record
Overwrite
Overwrite: When the assigned storage space on the computer is used up,
the camera deletes the existing recording files to make room for the new
recording file.
Full Stop: When the assigned storage space on the computer is full,
recording stops automatically.
3. Click Save.

7
Network Configuration
Ethernet
Modify communication settings such as the IP address for the camera so that the camera can communicate
with other devices.
NOTE!
After you have changed the IP address, you need to use the new IP address to log in.
The configurations of DNS (Domain Name System) server are applicable when the device is accessed
by domain name.
Static Address
1. Click Setup > Network > Network.
2. Select Static from the Obtain IP Address drop-down list.
3. Enter the IP address, subnet mask, and default gateway address. Make sure that the IP address of the
camera is unique in the network.
4. Click Save.
PPPoE
If the camera is connected to the network through Point to Point over Ethernet (PPPoE), you need to select
PPPoE as the IP obtainment mode.
1. Click Setup > Network > Network.

8
2. Select PPPoE from the Obtain IP Address drop-down list.
3. Enter the username and password provided by your Internet Service Provider (ISP).
4. Click Save.

9
DHCP
The Dynamic Host Configuration Protocol (DHCP) is enabled by default when the camera is delivered. If a
DHCP server is deployed in the network, the camera can automatically obtain an IP address from the DHCP
server.
To manually configure DHCP, follow the steps below:
1. Click Setup > Network > Network.
2. Select DHCP from the Obtain IP Address drop-down list.
3. Click Save.
IPv6
1. Click Setup > Network > Network.
2. By default the IPv6 mode is set to Manual.
3. Enter the IPv6 address; set the prefix length and default gateway. The IP address must be unique on the
network.
4. Click Save.
Port
1. Click Setup > Network > Port.
2. Configure relevant port numbers.
3. Click Save.

10
FTP
All snapshots (except face detection) are saved through the general FTP service. After the configuration of
FTP, you will be able to upload snapshots from network cameras to the specified FTP server.
General
1. Click Setup > Storage > FTP. Go to General tab.
2. Set the IP address and port for the FTP server, username and password used to upload images to the
FTP server, select Upload Images, Overwrite Storage and set Overwrite At (threshold for overwriting
images). Some cameramodels support FTP test. You may test FTP after completing FTP settings correctly.
3. Set the path for saving snapshots on the FTP server and the file name format. For example, set path as
Date-YYYY\\Date-MM\\Date-DD\\Hour(s), and set file name as Date-YYYY-Date-MM-Date-DD.jpg.
4. Click Save.

11
Smart
This function is used to store snapshots taken for smart functions such as face recognition. To use smart FTP,
click Setup > System > Server > Intelligent Server and set Platform Communication Type to FTP.
1. Click Setup > Storage > FTP. Go to Smart tab.
2. Set the IP address and port of the FTP server, username and password used to upload images to the FTP
server.
3. Set the path for saving snapshots on the FTP server and the file name format. For example, set path as
Preset No.\\IP Address\\Date, and set file name as Preset No.-PTZ Latitude-PTZ Longitude-PTZ Zoom.jpg.
4. Click Save.

12
E-Mail
After the configuration of E-mail, when alarms are triggered, you will be able to send messages to the
specified E-mail address.
1. Click Setup > Network > E-mail.
2. Configure relevant parameters of the sender and the recipient. Some camera models support Email test.
You may test email after setting the recipient address. The following table describes some major
parameters.
Parameter
Description
TLS/SSL
When enabled, the e-mail will be encrypted using TLS (Transport Layer Security) or
Secure Socket Layer (SSL) to protect privacy.
First it tries to send through an SSL connection. If the SMTP server supports SSL, the
e-mail will be sent through the SSL connection; otherwise, it tries to send using
STARTTLS.
Attach Image
When enabled, the e-mail will contain 3 instant snapshots as attachment according to
the Capture Interval.
Username/Password
Username and password of the registration email address. The password allows the
following special characters \ / : * ? ’ ” < > | % &
3. Click Save.

13
Port Mapping
1. Click Setup > Network > Port. Go to Port Mapping tab.
2. Enable Port Mapping and select mapping type. If Manual is selected, then external ports must be
configured (external IP is obtained automatically by the camera). If the configured port is occupied, then
the Status will show Inactive.
3. Click Save.
DNS
1. Click Setup > Network > DNS.
2. Set DNS server addresses.
3. Click Save.
DDNS
1. Click Setup > Network > DDNS.
2. Enable DDNS Service.
3. Select a DDNS type: DynDNS, NO-IP, or EZDDNS.
4. Complete other settings including server address, domain name, username and password.
5. Click Save.
SNMP
SNMPv3 is recommended when a camera needs to transfer configuration with the central server. Both the
camera and the central server should support SNMPv3.

14
NOTE!
Two options are available: SNMPv3 (default) and SNMPv2.
If you choose SNMPv2, an onscreen message will remind you of potential risks and ask if you want
to continue.
1. Click Setup > Network > SNMP
2. Select SNMPv3 and complete settings.
3. Click Save.
On the SNMPv2 setting page, Read-Only Community Name is used for two-way authentication between
a camera and the central server. The default name is public, and you may change it as needed. If you
change the Read-Only Community Name, you should change it into the same one on the central server,
or the two-way authentication will not be completed.
802.1x
802.1x provides authentication to devices (e.g., cameras) trying to connect to a network. Only the
authenticated devices can connect the network. This enhances security.
1. Click Setup > Network > 802.1x.
2. Select On and then complete other settings.
3. Click Save.

15
Image Configuration
Image Adjustment
NOTE!
You may move the sliders to adjust settings or enter values in the text boxes directly.
Clicking Default will restore all the default image settings.
Setting the Scene
Set image parameters to achieve the desired image effects based on live video in different scenes.
Click Setup > Image > Image.
The scene management page displays as follows; you can take the following steps to configure the scene.
1. Click Scenes.
2. Select a scene, and then set scene switching parameters. The following table describes some major
parameters.
Column
Description
Current
Indicates the scene that is being used.
Note:
Select an option button to switch to the scene and display the corresponding image
parameters for the scene.
The camera switches the current scene automatically when Enable Auto Switching is
selected.
Scene Name
Name of the current scene. The device provides several preset scene modes. When you
select a scene, the corresponding image parameters are displayed. You can adjust image
settings according to actual needs.
Indoor: recommended for indoor scenes.
WDR: recommeded for scenes with high-contrast lighting, such as window, corridor, front
door or other scenes that are bright outside but dim inside.
Custom: set a scene name as needed.
Auto Switching
Indicates whether to add a scene to the auto-switching list.
Note:
If Auto Switching is enabled, the system switches to a scene automatically when the
condition for switching to the scene is met. By default the auto-switching list includes the
default scene.
Setup
Click to set conditions for auto-switching, including schedule and illumination. It means
that auto-switching is triggered only when meets the set conditions. A condition is invalid if
both the start and end values are set to 0.