Victron energy VE.Direct Technical manual

Updating the VE.Direct Bluetooth Smart
dongle, on an Android phone or tablet, with
VictronConnect v1.1.5

Introduction
The new version of VictronConnect will update the firmware in the dongle.
This powerpoint explains the procedure for Android devices. The
Make sure to always install the latest version of VictronConnect first!
Download page: https://www.victronenergy.com/support-and-downloads/software
Manual: https://www.victronenergy.com/live/ve.direct:ve.direct_to_bluetooth_smart_dongle

Step 1 – Unpair the dongle
Check your phone/tablet bluetooth
settings and remove it from the paired
devices list if it is on it.
Note: do not pair the dongle during
the update process even if you’re
asked for the PIN code. Just close the
dialog by pressing Cancel.

Step 2 – Start the dongle in boot mode
Disconnect the dongle, and connect it
again while pressing the “Clear PIN”
button.
The red Error LED will be lit, and the
other LED is off.
Name shown in App:
VE.Direct BLE dongle (legacy)
Name shown in Android Bluetooth page:
VE.BL

Step 3 – Open App and search for dongle
The dongle will be listed as shown
on the right.
Press the line with the dongle.
In case the dongle is not listed, go
back to step 2.
Make sure not to wait too long after
powering the dongle in boot-mode:
it will automatically leave boot-
mode after 2 minutes of inactivity.

Step 4 – Open the dongle page
This page will show ->
Press Continue, at the bottom
Do not follow the instructions
‘Disconnect the VE.Direct BLE
dongle… ‘!

Step 5 – Start 1st update
This page will show ->
Press Update, at the bottom

Step 6 – Wait for update to finish
The update will start, wait for it to
complete.
Once finished, the LEDs on the dongle
will blink alternately: red, blue, red, blue,
very fast.
Remember: when asked to pair, press
cancel.
When finished the app will automatically
go back to the device list.

Step 7 - Start 2nd round of updating
Start the 2nd round of updating by
pressing the line.

Step 8 – Start 2nd update
Press Update, at the bottom

Step 9 – Wait for the 2nd update to finish
The 2nd update will start, wait for it
to complete.
Remember: when asked to pair,
press cancel.

Step 10 - finished
After the update is complete, the
device list will be shown again,
showing the name of the connect
product ->
In the Android Bluetooth page,
the name of the dongle has now
changed to:
VE.Direct Smart

More details
VE.Direct Bluetooth Smart dongle
firmware version will be v2.02.02
VE.Direct Bluetooth Smart dongle
bootloader version will be v1.00.01

Trouble shooting
In case of any problems, follow below steps and try again:
1) Kill the VictronConnect App
2) Disconnect the Dongle
3) Power off the phone/tablet
4) Restart the procedure at step 1
Or, when the first round of updating did complete, start at step 7.
Look at the LEDs: when round 1 has been completed, the LEDs will
blink alternately: red, blue, red, blue, very fast.