videomed Truelink 4 User manual

Service Manual
Truelink 4
Video Management System
ENGLISH
en-US

This page is intentionally blank.

Truelink 4
80028124_030_A – 773701 – 2021-04-29 3
Manufacturer VIDEOMED S.r.l.
Via C. Battisti, 31/C
35010 Limena (Pd)
Italy
[email protected]
hillrom.com
VIDEOMED S.r.l. is a company of the Hill-Rom Holdings Group. The
manufacturer is hereinafter referred to as VIDEOMED.
Technical Customer Service The contact details for the current Technical Customer Service
hubs in the individual countries are listed on the Internet at
www.hillrom.com.
Information about the document Service manual
This document is identified by a code indicating its version and
update status. The installation technician is responsible for
ensuring the most recent version is used.
This document applies to the following sales units:
The manual is provided by VIDEOMED S.r.l. in electronic PDF
format on digital media.
Telephone: [phone]
Fax: [phone]
Document number: 80028124
Language ID: 030
Version: A
Material number: 773701
Date of publication: 2021-04-29
Product designation REF
Truelink 4 Main Unit R TVR401111-1
Truelink 4 Main Unit TVR401111-1ND
Truelink 4 Main Unit RD TVR401111-1D
Truelink 4 Main Unit RSD TVR401111-1DT
Truelink 4 Main Unit RS TVR401111-1T
Truelink 4 Main Unit S TVR401111-1TND
Truelink 4 Main Unit AR TVR401111-2
Truelink 4 Main Unit ARD TVR401111-2D
Truelink 4 Main Unit ARSD TVR401111-2DT
Truelink 4 Main Unit ARS TVR401111-2T
Truelink 4 Main Unit SSD R TVR401111-3
Truelink 4 UHD TVR401112
Truelink 4 UHD Plus TVR401113
Truelink 4 Conference TCM401326
Truelink 4 TCM TDC500102
Truelink 4 Rack (115V) TAC500920K
Truelink 4 Rack (230V) TAC500920K-2

Truelink 4
480028124_030_A – 773701 – 2021-04-29
VIDEOMED S.r.l. declines any liability for improper use of the
system and/or for damage caused as a result of operations not
covered by the technical documentation.

Truelink 4
80028124_030_A – 773701 – 2021-04-29 5
PREFACE
All rights reserved. No part of this publication may be copied, distributed, translated into other languages
or transmitted by any electronic or mechanical means, including photocopying, recording or any other
storage and retrieval system, for other purposes that are not exclusively personal use by the buyer,
without the express written permission of the Manufacturer.
The Manufacturer is in no way responsible for the consequences deriving from any incorrect operations
carried out by the user.
PUBLISHER'S NOTE
This documentation is expressly intended for installation technicians.
The Publisher is in no way responsible for the information and data contained in this manual: all
information contained herein has been provided, checked and approved by the Manufacturer for
verification.
The Publisher is in no way responsible for any consequences deriving from incorrect operations carried
out by the user.
GENERAL CONSIDERATIONS
All operating instructions and recommendations described in this manual must be complied with.
It is of particular importance to train the personnel in charge of the machine, in regards to its use and for
checking compliance with the operating procedures and all the safety standards indicated in this
manual.
SIGNAL WORDS
Residual dangers that may occur while using the product are identified in the document with a signal
word. The safety measures required and potential consequences of failing to take these are listed. A
corresponding signal word provides information about the severity of the danger:
© 2021 VIDEOMED S.r.l.
Signal word Meaning
DANGER The signal word indicates a dangerous situation that will immediately lead to death
or serious injury if no precautionary measures are taken.
WARNING The signal word indicates a dangerous situation that may lead to death or serious
injury if no precautionary measures are taken.
CAUTION The signal word indicates a dangerous situation that may lead to moderate to slight
injury if no precautionary measures are taken.
NOTICE The signal word indicates a dangerous situation that may lead to material damage or
damage to the environment if no precautionary measures are taken.

Truelink 4
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Contents
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Contents
1 System identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
1.1 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2 General preliminary information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.1 Purpose of the document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
2.2 Recipients of the service manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
2.3 Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
2.4 Language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
2.5 Personnel qualifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.6 Symbols used in the manual and/or on the devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.7 Terminology used in the manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3 Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3.1 General safety warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
3.2 Combination with other medical devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
3.3 Electromagnetic compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3.4 Useful life of the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3.5 Preventive maintenance and unscheduled cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
4 General installation information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4.1 Documents required for installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4.2 Allowed environmental conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4.3 Installation report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
5 Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
5.1 Standard cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
5.2 Types of signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
5.2.1 Types of analogue signal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
5.2.1.1 CVBS - Composite Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
5.2.1.2 YPrPb - Component Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
5.2.1.3 S-Video - Separate Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
5.2.1.4 VGA and RGB - Video Graphics Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
5.2.2 Types of digital signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
5.2.2.1 SDI / HD-SDI / 3G-SDI - Serial Digital Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
5.2.2.2 DVI - Digital Visual Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
5.2.2.3 HDMI - High Definition Multimedia Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
5.2.2.4 DP - Display port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
5.3 Preparing the cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
5.3.1 Cabling plan - order specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
5.3.2 Installing empty ducts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
5.3.3 Installing the cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
5.3.4 Crimp connectors RJ45 to CAT 7 cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
5.3.5 Crimping coaxial cables RG-58 / RG-6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
5.4 Components connection diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
5.5 Truelink 4 unit connection diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
6 Components installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
6.1 Hardware installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
6.1.1 Rack unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
6.1.2 System power supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
6.1.3 Rack position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
6.1.4 Air-conditioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
6.1.5 Aligning and leveling the rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
6.2 Installing additional rack modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
6.3 Assembling the VESA support system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
6.3.1 Removing the stand (if present). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Contents
880028124_030_A – 773701 – 2021-04-29
6.3.2 Preparing the installation of the touch screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
6.3.3 Assembling the touch screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
6.4 Connecting the monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
6.4.1 Preliminary steps to assemble the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
6.5 Assembling the monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
6.6 Assembling the Room Cam. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
6.7 Assembling the “On Air” lamp. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
6.8 On / Off button wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
6.9 Installing the ceiling speakers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
6.9.1 Installing the speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
6.10 Installing the microphone receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
6.11 Assembling and installing the Table Control Module (TCM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
6.11.1 Assembling the Table Control Module (TCM). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
6.11.2 Installing the Table Control Module (TCM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
6.11.3 Connecting the Table Control Module (TCM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
6.12 Installing the Trumpf Light Control (TLC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
6.12.1 Installing the Trumpf Light Control (TLC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
6.13 Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
6.13.1 Analogue source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
6.13.2 Digital source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
6.13.2.1 DVI (Digital Video Interface) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
6.13.2.2 HDMI (High Definition Multimedia Interface). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
6.13.2.3 SDI (Serial Digital Interface) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
6.13.3 Connect the monitors to Truelink 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
7 Internal / external cabling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
7.1 Connecting the speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
7.1.1 Connecting the active speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
7.1.2 Connecting the passive speakers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
7.1.3 Connecting the microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
7.1.4 Adjusting the transmission frequency. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
7.2 Positioning the “Main” unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
8 Configuring Truelink 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
8.1 General description of the configuration interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
8.1.1 “SOURCES” section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
8.1.1.1 Graphical User Interface (GUI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
8.1.2 “Monitors” section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
8.1.2.1 Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
8.1.3 “Units” section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
8.1.3.1 General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
8.1.3.2 Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
8.1.3.3 Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
8.1.3.4 Hardware Streaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
8.1.3.5 Videoconference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
8.1.3.6 Surgical Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
8.1.3.7 OR Tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
8.1.3.8 Remote Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
8.1.4 “BACKUP & RESTORE” section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
8.1.5 “LICENSING” section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
8.1.6 Advanced menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
8.1.6.1 Reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
8.1.6.2 Import / Export . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
8.1.6.3 Customer Service Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
8.1.7 About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
8.1.7.1 Logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
9 Annex I - Installation report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

System identification
80028124_030_A – 773701 – 2021-04-29 9
1 System identification
1.1 Warranty
The complete warranty clauses are provided in the sales contract.
VIDEOMED S.r.l. assures the safety and functional reliability of the
system provided that:
– the system is used, managed and repaired exclusively as
described in this service manual;
– installations, modifications and repairs are carried out
exclusively by the VIDEOMED S.r.l. assistance services
– only spare parts and accessories authorized by the
Manufacturer are used;
– no structural changes to the devices are carried out.
The system status after system testing must be recorded in an
installation protocol. Commissioning is used as proof of the start
of the warranty period.
Further details may be present in the commercial contract.
The conditions required by the commercial contract (if different)
have priority over what is provided in this section.

General preliminary information
10 80028124_030_A – 773701 – 2021-04-29
2 General preliminary information
2.1 Purpose of the document
This document must be used to safely install the Truelink 4 Video
Management System. Follow this service manual.
2.2 Recipients of the service manual
The installation manual of the Truelink 4 Video Management
System is intended for trained technicians who are authorized to
install it. The technicians must have documented training.
The service manual contains the topics that refer to a correct
installation of the system, in order to maintain its functional and
qualitative characteristics unchanged over time. All the
information and warnings for correct installation in full safety are
provided.
2.3 Updates
VIDEOMED S.r.l. reserves the right to update the service manual at
any time with modifications and/or translations without prior
notice.
Contact the Customer Service office of VIDEOMED S.r.l. for
updates on the latest version of the manual and to receive the
current copy.
2.4 Language
The original manual has been written in Italian.
Any translations into additional languages must be made starting
from the original instructions.
The Manufacturer is responsible for the information contained in
the original instructions; translations in different languages cannot
be completely verified, therefore if an inconsistency is detected it
is required to follow the text in the original language or to contact
the Customer Service office of VIDEOMED S.r.l.