Viessmann VITOTRONIC 300 GW2 Guide

VITOTRONIC 300
Operating Instructions
and User’s Information Manual
Vitotronic 300, Model GW2
Outdoor-reset logic digital boiler and
heating circuit control unit
Certified as a component part
of Viessmann boilers only
Read and save these instructions
for future reference.
IMPORTANT
Please file in Service Binder
5285 9 2 v1. 05/2012

General information
2
Safety, Installation and Warranty Requirements
Please ensure that this manual is read and understood before commencing installation. Failure to comply with the
issues listed below and details printed in this manual can cause product/property damage, severe personal injury,
and/or loss of life. Ensure all requirements below are understood and fulfilled (including detailed information found
in manual subsections).
Licensed professional heating
contractor
The installation, adjustment, service,
and maintenance of this equipment
must be performed by a licensed
professional heating contractor.
Please see section
entitled “Important
Regulatory and
Installation
Requirements.”
Product documentation
Read all applicable documentation
before commencing installation. Store
documentation near boiler in a readily
accessible location for reference in the
future by service personnel.
For a listing of
applicable literature,
please see section
entitled “Important
Regulatory and
Installation Requirements.”
Advice to owner
Once the installation work is complete,
the heating contractor must familiarize
the system operator/ultimate owner
with all equipment, as well as safety
precautions/requirements, shut-down
procedure, and the need for
professional service annually before the
heating season begins.
Warranty
Information contained in
this and related product
documentation must be
read and followed. Failure
to do so renders warranty
null and void.
Safety Terminology
Take note of all symbols and notations intended to draw attention to potential hazards or important product information.
These include ”WARNING”, ”CAUTION”, and ”IMPORTANT”. See below.
2
Helpful hints for installation,
operation or maintenance which
pertain to the product.
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Indicates an imminently hazardous
situation which, if not avoided, will
result in death, serious injury or
substantial product / property damage.
DANGER
Indicates an imminently hazardous
situation which, if not avoided, could
result in substantial product/property
damage, serious injury or loss of life.
WARNING
Indicates an imminently hazardous
situation which, if not avoided, may
result in minor injury or product /
property damage.
CAUTION
IMPORTANT

Index
3
Page
Useful tips
Introductory information
For your safety 2 .....................................................................................................
Instructions in brief
Ready for operation
The main controls ..............................................................................................
The heating system is preset ... ..................................................................
Overview of controls and indicators 5 ..........................................................
Select the heating circuit – before every setting and
scanning operation 6 ............................................................................................
Selecting the heating program (winter, summer) 7 .................................
Changing the room temperature (day and night temperature) 8 .......
Using the comfort functions
Setting the party mode 9 ....................................................................................
Activating the energy saving mode 10 ...........................................................
Reference guide
Switching on and off
Starting up the heating system 11 ....................................................................
Shutting down the heating system 11 ............................................................
Settings
Time programs 12 ......................................................................................................
Changing the domestic hot water temperature 18 ....................................
Setting the energy saving mode for the holiday period 18 ......................
Resetting the time and date 20 ..........................................................................
Selecting the language 20 ....................................................................................
Changing the heating pattern of the boiler 21 .............................................
Scanning
Scanning temperatures and operating status information 2 ................
Information
Troubleshooting guide
Special displays 25 ..................................................................................................
Diagnosis and correction 27 ................................................................................
Servicing/cleaning instructions and note on disposal
of unwanted equipment 30 ..................................................................................
5285 9 2 v1.

Ready for operationReady for operation
4
The main controls
You can carry out all the settings on your heating system centrally on the
control unit and on the built in programming unit.
If your system is equipped with remote controls, you can also use the remote
controls for the settings.
See operating instructions for the remote control
Please also refer to the section entitled ”Special displays” in these instructions.
The control unit is behind the hinged cover.
The hinged cover is opened by pulling the top gently downwards towards you.
You must close the hinged cover again after use.
The heating system is preset ...
The control unit is preset in the factory to a standard operating mode.
The heating system is therefore ready for operation. You can change the
factory settings to suit your individual preferences.
Date and time (CET)
The date and time are preset in the
factory. Resetting for daylight saving
time takes place automatically.
Heating program
The heating program is set for
”Heating and domestic hot water”, i.e.
heating and domestic hot water
heating take place in accordance with
the time programs.
Time programs
Between 06:00 and 22:00 hrs, heating
takes place with the normal room
temperature and, between 05:30 and
22:00 hrs, domestic hot water heating
(if a DHW tank is installed).
Heating with a reduced room
temperature takes place between
22:00 and 06:00 hrs (set to freeze-up
protection at 3°C / 37°F ).
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Ready for operation
5
Overview of controls and indicators
Override switch (page 27)
Heating circuit selector buttons
(page 6)
Display window
Normal room temperature (page 8)
Heating programs (page 7)
Adjustable high limit
Fixed high limit
Control Power (page 11)
Fuses
TÜV TEST button (for service
purposes only)
Energy saving mode (page 10)
Party mode (page 9)
Hinged cover of programming unit
Operating status indicator (green) (page 11)
Fault indicator (red) (page 27)
Controls under the hinged cover of the
programming unit
Time program for heating (page 12, 13)
Time program for domestic hot water
heating (page 12, 15)
Other symbols (page 6)
Time program for DHW re-circulation pump
(page 12, 15)
Holiday program (page 18)
Information (page 20, 2 , 26)
Confirmation
Factory settings (page 6)
Setting buttons
Domestic hot water temperature (page 18)
Reduced room temperature (page 8)
Time/date (page 20)
Heating curve shift (page 21)
Heating curve slope (page 21)
Hinged cover of programming unit
5285 9 2 v1.
Boiler temperature
Mo
Boiler temperature
Mo

Ready for operation
6
Overview of controls and indicators (continued)
Other display symbols
(These are not displayed continuously,
but appear according to system type
and operating status)
eRisk of freezing
sHeating with normal room
temperature
mHeating with reduced room
temperature
wDomestic hot water heating,
DHW pump ON
pHeating circuit pump ON
VMixing valve open
vMixing valve closed
ABurner ON
Adjustment of the display window
contrast
Open the hinged cover on the
programming unit, press and, at
the same time, adjust the contrast
with the or button.
Factory settings
Press this button to reset all altered
values to their factory settings.
Flashing data
Data flashing in the display window
means that new settings can be
entered.
Select the heating circuit – before every setting and scanning operation
On heating systems with only one heating circuit, you can start making all
settings immediately.
On heating systems with two or three heating circuits, the corresponding
heating circuit must be selected before carrying out each setting and
scanning operation.
Heating circuit selector button !: Heating circuit 1 without mixing valve
(system circuit)
Heating circuit selector button ?: Heating circuit 2 with mixing valve
Heating circuit selector button §: Heating circuit 3 with mixing valve
The heating circuits are individually labelled by your heating contractor.
Press !or ?or §; the following
buttons are illuminated:
the heating circuit selector button
the current heating program
(see page 7)
the party or energy saving mode,
if selected (see page 9 and 10).
You can now start making the
settings and adjustments for the
selected heating circuit.
If you have not selected the
required heating circuit before
starting to carry out the settings,
the following instruction appears
in the display window: ”First
select button 1 or 2” or ”First
select button 1, 2 or 3”.
If no further settings are made, the
illumination of the buttons is
extinguished after a short time.
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Boiler temperature
Mo

Ready for operation
7
Selecting the heating program (daylight saving time)
. Press the heating circuit selector
button; the button is illuminated.
2. Select the required heating program
with the rw,wor 9button.
The selected heating program
appears in the display window
for a short time.
Heating and domestic hot water
Heating with alternating normal and
reduced room temperature (freeze-up
protection) according to the selected
time program
Domestic hot water supply (if a DHW
tank is installed) and DHW
re-circulation pump (if installed) ON
according to the selected time
program
Freeze-up protection of the boiler and
the DHW tank
Example
For the winter and transitionary
periods.
Please note:
When the button is illuminated, the
”s” symbol appears in the display
window during heating with the
normal room temperature; the ”m”
symbol is illuminated during heating
with a reduced room temperature
higher than 3°C (see page 8).
Domestic hot water only
No heating
Domestic hot water supply (if a DHW
tank is installed) and DHW
re-circulation pump (if installed) ON
according to the selected time
program
Freeze-up protection of the boiler and
the DHW tank
Standby operation
No heating
No domestic hot water supply
Freeze-up protection of the boiler and
the DHW tank
Example
For the summer.
Please note:
If no DHW tank is connected,
”Without function” is displayed.
The circulation pumps are
switched on for a short time every
24 hours to prevent them from
seizing up.
5285 9 2 v1.

Ready for operation
8
Changing the room temperature
In the ”Heating and domestic hot water” heating program, heating takes place
with alternating ”normal room temperature” and ”reduced room temperature”
according to the selected time program (see page 12).
You can set the required room temperature as follows.
To change the ”normal room temperature” (day temperature)
Normal room temp.
ºC
Factory setting: 20°C / 68°F from
06:00 to 22:00 hrs.
The ”normal room temperature” can be
set between 3 and 37°C / 37 and
99°F.
. Press the heating circuit selector
button; the button is illuminated.
2. Set the required temperature value
with the ”ts” selector knob.
The display changes after a short
time and shows the boiler
temperature.
To change the ”reduced room temperature” (night temperature)
Reduced room temp.
ºC
Factory setting: freeze-up protection
3°C / 37°F from 22:00 to 06:00 hrs.
The ”reduced room temperature” can
be set between and 37°C / 39 and
99°F.
. Open the hinged cover on the
programming unit.
2. Press the heating circuit selector
button; the button is illuminated.
3. tm Press tm; the previous
temperature setting flashes
in the display window.
4. / Press the / button until
the required temperature
value appears.
5. Confirm by pressing ; the
temperature value stops
flashing and is stored.
The display changes and
shows the boiler
temperature.
6. Close the hinged cover on the
programming unit.
Example
Set to save energy at times when
rooms are not in use.
Please note:
If the temperature value 3°C /
37°F is selected, ”Freeze up
protection” appears in the
display window.
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Using the comfort functions
9
Setting the party mode
Switch on the party mode when you require heating and domestic hot water
(if a DHW tank is installed) for a short time independently of the preset heating
and time program.
To activate the party mode
Party mode
ºC
. Open the hinged cover on the
programming unit.
2. Press the heating circuit selector
button; the button is illuminated.
3. gPress g; the button is
illuminated, the party mode
display appears in the display
window and the party
temperature value flashes.
4. To change the party temperature:
/ Press the / button until
the required temperature
value appears.
5. Confirm by pressing ;
the temperature value stops
flashing and is stored.
The display changes and
shows the boiler
temperature.
6. Close the hinged cover on the
programming unit.
To cancel the party mode
The party mode is cancelled the next
time the preset heating program
switches automatically to heating
with the ”normal room temperature”.
If you want to cancel the party mode
immediately, press the heating circuit
selector button and the gbutton
again; the button is no longer
illuminated.
5285 9 2 v1.

Using the comfort functions
0
Activating the energy saving mode
The energy saving mode is only possible in the ”rw“ heating program. Switch
on the energy saving mode when you require particularly economic heating for a
short time. In the energy saving mode the preset room temperature is
automatically lowered.
Energy saving mode
To activate the energy saving mode
. Press the heating circuit selector
button; the button is illuminated.
2. ûPress û; the button is
illuminated, the energy saving
mode display appears in the
display window for a short time.
To cancel the energy saving mode
The energy saving mode is cancelled
automatically the next time the
preset heating program switches to
heating with the ”reduced room
temperature”.
If you want to cancel the energy
saving mode immediately, press the
heating circuit selector button and
the ûbutton again; the button is no
longer illuminated.
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Switching on and off
Starting up the heating system
The initial start up and matching of the control unit to local conditions and the
structural characteristics of the building must be carried out by your heating
contractor.
. Check the pressure of the heating
system on the pressure gauge.
2. Open the shut-off valves in the oil
pipes (at the tank and filter) or open
the gas shut-off valve, whichever is
applicable.
3. Switch on the power supply, e.g. at
the separate fuse or a power supply
disconnect switch.
4. Switch on the heating system on/off
switch ”8” ; the operating status is
indicated by the green lamp and,
after a short time, the boiler
temperature appears in the display
window (see page 5).
The heating system and, if
installed, the remote controls are
now ready for operation.
Shutting down the heating system
If you do not want to use your heating system temporarily, switch to standby
operation (see ”Selecting the heating program”, page 7).
If you do not want to use your heating system for a long period (several
months), you should shut down the system.
We advise you to contact your heating contractor before and after shutting
down the heating system for long periods. Your heating contractor will take any
necessary action, e.g. for freeze up protection of the system or to safeguard
the heat exchange surfaces.
. Switch off the heating system
on/off switch ”8”.
2. Close the shut-off valves in the oil
pipes (at the tank and filter) or close
the gas shut-off valve, whichever is
applicable.
3. Switch off the power supply,
e.g. at the separate fuse or a power
supply disconnect switch.
The power supply to the system is
now switched off. There is no
freeze-up protection.
The green lamp (operating status
indicator) goes out.
The settings of the control unit
remain intact.
5285 9 2 v1.

Settings
2
Time programs
You can select time programs for heating, domestic hot water (if a DHW tank is
installed) and the DHW re circulation pump (if installed). The DHW re circulation
pump ensures that hot water is available at the taps when required.
A time program consists of 4 time cycles, i.e.
the heating can be switched up to 4 times per day to and from between the
”normal room temperature” and the ”reduced room temperature”.
the domestic hot water supply and DHW re circulation pump can be switched
on and off up to 4 times per day.
Time cycle 1 is preset in the factory for all days of the week, i.e. during this
time heating takes place with the normal room temperature, domestic hot
water heating takes place and the DHW re circulation pump is switched on.
The following buttons are assigned to the time programs:
Button Time program for Factory setting
ur heating normal room temperature:
06:00 to 22:00 hrs
uw domestic hot water ON:
05:30 to 22:00 hrs
up DHW re-circulation pump ON:
05:30 to 22:00 hrs
You can set identical time programs for all days of the week or individual time
programs for each day of the week.
When setting the time programs, please take into account the reaction time of the
heating system. Therefore, choose correspondingly earlier starting and finishing
times.
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Settings
3
Time programs (continued)
Changing and scanning the time program for heating
Htg. Time Program
1-7
. Open the hinged cover on the
programming unit.
2. Press the heating circuit selector
button; the button is illuminated.
3. ur Press ur; the ”Heating time
program” display appears in
the display window.
4. / Press / until one of the
following displays appears in
the display window:
” -7” if you wish to set
identical time cycles for all
days of the week.
If you wish to exit the time
program setting mode, press ur
again (see page 14).
Please note:
If different time cycles are set for
individual days of the week and
you would like to set the same
time cycles for all days again,
press when the display ”-7”
is showing. All time cycles are
reset to their factory settings
(see page 4).
Htg. Time Program
Mo
or
Mo”,”Tu” etc. if you wish
to set different time cycles
for the displayed day of the
week.
5. Press to confirm; the
display changes to ”Heating
time cycle ”.
Press to skip a time cycle.
6. Press ; the display
changes to ”Heating cycle
ON”.
7. / Press / until the
required starting time of
the heating cycle appears.
8. Press to confirm; the
display changes to ”Heating
cycle OFF”.
9. / Press / until the
required finishing time of the
heating cycle appears.
0. Press to confirm; the
display changes to ”Heating
cycle 2 ON”.
. To set the start and end of heating
cycles 2 to , follow the procedure
described in points 7 to 9.
2. Close the hinged cover on the
programming unit.
After you have confirmed the last
input with , the display changes
and shows the boiler temperature.
5285 9 2 v1.

Settings
4
Time programs (continued)
Changing and scanning the time program for heating (continued)
To exit the setting mode at any time
. ur Press ur; the display
changes to ”Exit? Yes”.
2. Press to confirm; the
display changes and shows
the boiler temperature.
1
1-7
To scan the time cycles
Follow the procedure described on page
13, but without using the and
buttons.
The time cycles at a glance
. Open the hinged cover on the
programming unit.
2. Press the heating circuit selector
button; the button is illuminated.
3. Press ur and simultaneously;
the preset time cycles appear on a
time line graphic.
4. Close the hinged cover on the
programming unit.
Central Htg. Phase 2 OFF
1---7
To erase the time cycles
. Open the hinged cover on the
programming unit.
2. Press the heating circuit selector
button; the button is illuminated.
3. ur Press ur; the ”Heating
time program” display appears
in the display window.
4. Press until the required
”Heating cycle OFF”
appears.
5. Press until the display
”– – : – –” appears for the
finishing time.
6. Press to confirm until the
display changes and shows
the boiler temperature.
7. Close the hinged cover on the
programming unit.
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Settings
5
Time programs (continued)
Changing and scanning the time program for domestic hot water heating and the DHW re-circulation pump
The automatic mode is selected in the time program for domestic hot water and
the DHW re circulation pump, i.e. domestic hot water heating takes place in
parallel with the heating time program, but starts 30 minutes earlier.
The DHW re circulation pump runs parallel with the domestic hot water time
program.
If you do not require the automatic mode, you can also set individual time
programs.
The following example shows the steps required for setting a time program for
domestic hot water heating. Follow the same steps when setting the time
program for the DHW re circulation pump (see table on page 12).
To select the automatic mode
(if required)
. Open the hinged cover on the
programming unit.
2. Press the heating circuit selector
button; the button is illuminated.
3. uw Press uw; the ”DHW time
program” display appears in
the display window.
4. / Press / for ”
Automatic?” if ”Automatic?”
is not already shown in the
display window.
5. Press to confirm.
To set an individual time program
. Open the hinged cover on the
programming unit.
2. Press the heating circuit selector
button; the button is illuminated.
3. uw Press uw; the ”DHW time
program” display appears in
the display window.
4. / Press / for
”Individual?” if ”Individual?”
is not already shown in the
display window.
5. Press to confirm.
If you wish to exit the time
program setting mode, press
uw again (see page 17).
5285 9 2 v1.

Settings
6
Time programs (continued)
Changing and scanning the time program for domestic hot water heating and the DHW re-circulation pump (continued)
DHW Time prog.
1---7
DHW Time prog.
Mo
6. / Press / until one of
the following displays
appears in the display
window:
” -7” if you wish to set
identical time cycles for
all days of the week.
or
”Mo”,”TU” etc. if you
wish to set different time
cycles for the displayed
day of the week.
7. Press to confirm; the
display changes to ”DHW
time cycle ”.
8. Press ; the display
changes to ”DHW cycle
ON”.
9. / Press / until the
required starting time of the
DHW cycle appears.
0. Press to confirm; the
display changes to ”DHW
cycle OFF”.
. / Press / until the
required finishing time of
the DHW cycle appears.
2. Press to confirm; the
display changes to ”DHW
cycle 2 ON”.
3. To set the start and end of DHW
cycles 2 to , follow the procedure
described in points 9 to 12.
4. Close the hinged cover on the
programming unit.
Please note:
If different time cycles are set for
individual days of the week and you
would like to set the same time
cycles for all days again, press
when the display ”1-7” is showing.
All time cycles are reset to their
factory settings (see page 4).
Press to skip a time cycle.
After you have confirmed the last
input with , the display changes
and shows the boiler temperature.
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Settings
7
Time programs (continued)
Changing and scanning the time program for domestic hot water heating and the DHW re-circulation pump (continued)
To exit the setting mode at any time
. uw Press uw; the display
changes to ”Exit? Yes”.
2. Press to confirm; the
display changes and shows
the boiler temperature.
1
1-7
To scan the time cycles
Follow the procedure described on
page 15 and 16, but without using
the and buttons.
The time cycles at a glance
. Open the hinged cover on the
programming unit.
2. Press the heating circuit selector
button; the button is illuminated.
3. Press uw and simultaneously;
the preset time cycles appear on a
time line graphic.
4. Close the hinged cover on the
programming unit.
DHW Phase 2 OFF
1---7
To erase the time cycles
. Open the hinged cover on the
programming unit.
2. Press the heating circuit selector
button; the button is illuminated.
3. uw Press uw; the ”DHW time
program” display appears in
the display window.
4. Press until the required
”DHW cycle OFF” appears.
5. Press until the display
”– – : – –” appears for the
finishing time.
6. Press to confirm until the
display changes and shows
the boiler temperature.
7. Close the hinged cover on the
programming unit.
5285 9 2 v1.
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Settings
8
Time programs (continued)
Changing and scanning the time program for domestic hot water heating and the DHW re-circulation pump (continued)
Domestic hot water heating on a singular basis outside the programmed time cycle
. Press the heating circuit selector
button; the button is illuminated.
2. gPress gtwice 2 to 3
seconds apart.
Changing the domestic hot water temperature
DHW temp.
ºC
. Open the hinged cover on the
programming unit.
2. tw Press tw; the previous
temperature setting flashes
in the display window.
3. / Press the / button
until the required
temperature value appears.
4. Confirm by pressing ;
the temperature value stops
flashing and is stored.
The display changes and
shows the boiler
temperature.
5. Close the hinged cover on the
programming unit.
Setting the energy saving mode for the holiday period
If you want to set the heating system to the minimum energy consumption, e.g.
while you are away on holiday, choose the holiday program or the standby mode
(see ”Selecting the heating program” on page 7).
Holiday program
When the ”rw” heating program is
set (see page 7), heating takes place
during the holiday program with the
selected ”reduced room temperature”
(see page 8), but without domestic
hot water heating.
The preset time program for heating
and domestic hot water is active on
the dates of your departure and
return.
The control unit is set up so that
the holiday program is effective
for all heating circuits.
If you require this to be changed,
please contact your heating
contractor.
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Settings
9
Setting the energy saving mode for the holiday period (continued)
When the ”w” heating program is
set (see page 7), only freeze-up
protection of the heating system
takes place during the holiday
program.
Domestic hot water heating takes
place according to the preset time
program on the dates of your
departure and return.
Departure date
Fr
. Open the cover on the programming
unit.
2. j
jj
jPress j; the ”Holiday
program” display appears in
the display window.
3. Press ; the display
changes to the ”Departure
date” (actual day of the
week).
4. / Press / until the
required departure date
appears.
If you want to erase the holiday
program during the setting
procedure, press jagain and
confirm ”Erase? Yes” with .
Return date
Tu
5. Press to confirm;
the display changes to the
”Return date” (the return
date shown is the day
following the entered
departure date).
6. / Press / until the
required return date appears.
7. Press to confirm;
the display changes and
shows the boiler
temperature.
8. To set the temperature for the
duration of the holiday program
(only in the ”rw” heating
program):
Press tm.
Set the required value with the
or button.
Confirm by pressing ; the
temperature value stops flashing
and is stored.
9. Close the hinged cover on the
programming unit.
This temperature also applies to
the reduced room temperature
outside the holiday program.
After the departure date, ”Holiday
program” and the actual date appear in
the display window. On the return
date, the boiler temperature appears in
the display window.
If you want to cancel the holiday
program before the selected return
date, press jagain and confirm
”Erase? Yes” with .
5285 9 2 v1.

Settings
20
Resetting the time and date
The time and date are preset in the factory and can be changed manually.
Time
DDate
We
. Open the hinged cover on the
programming unit.
2. uý Press uý; the ”Time”
appears in the display
window.
3. / Press / until the
required time appears.
4. Press to confirm;
the display changes and
shows the ”Date”.
5. / Press / until the
required date appears.
6. Press to confirm;
the display changes and
shows the boiler temperature.
7. Close the hinged cover on the
programming unit.
Selecting the language
Outdoor temperature
i ºC
English
i
. Open the hinged cover on the
programming unit.
2. Press the heating circuit selector
button; the button is illuminated.
3. Press ; the ”Outdoor
temperature” appears in
the display window.
4. Press until the required
language appears.
5. Press to confirm;
the display changes and
shows the boiler temperature.
6. Close the hinged cover on the
programming unit.
5
2
8
5
9
2
v
1
.