ViewCast Nagara 2200 User manual

Niagara®2200 User Guide

© 2012 ViewCast Corporation. All rights reserved.
ViewCast, Niagara SCX, ViewCast logo, SimulStream, Niagara, GoStream, Niagara logo, and Osprey
are trademarks or registered trademarks of ViewCast Corporation or its subsidiaries.
Microsoft, Windows XP, Windows, Windows Media, and Silverlight are trademarks or registered
trademarks of Microsoft Corporation
QuickTime, iPhone, iPad, and iPod are trademarks or registered trademarks of Apple Inc.
Adobe and Flash are trademarks or registered trademarks of Adobe Systems Inc.
Disclaimer
The information in this publication remains the property of ViewCast Corporation. Users may not use, reproduce, or disclose this information
without the implied consent and written approval of the company.
ViewCast Corporation makes no representations or warranties with respect to the contents or use of this manual and specifically disclaims any
express or implied warranties of merchantability or fitness for any particular purpose. Further, ViewCast Corporation reserves the right to
revise this publication to make enhancements in the products described in this manual, at any time, without obligation to notify any person or
entity of such revisions or changes. In no event will ViewCast Corporation be liable for direct, indirect, special, incidental, or consequential
damages arising out of the use or inability to use the product or documentation, even if advised of the possibility of such damages.
ViewCast is not responsible for any third-party license fees that may occur with the use of our products by an end user including but not limited
to creating or distributing content. The user is responsible for any fees that Multimedia Patent Trust may apply for creating and distributing
MPEG content.
Warranties
For complete warranty details, refer to the specific warranty included with each product. General warranty information includes the following:
Limited Warranty: ViewCast warrants its hardware products against defects in material and workmanship under normal use for the period of
one year (12 months) from date of sale. Where specific warranties exist that provide coverage that is more substantial, notwithstanding the
warranty provisions herein, such product warranties control and preempt or supersede the warranty provisions herein.
Reseller Pass Through of Standard Limited Warranties: Resellers pass the ViewCast standard limited warranties for the products through to
the customer without modification. Any modification of a product voids the ViewCast warranties or any other existing or available warranty.
Corporate Contact Information
ViewCast collaborates and partners with various clients to integrate products into their individual environments.
Niagara Technical Support: Phone: [phone], Fax: [phone] or submit the technical support online request from the ViewCast
website.
ViewCast USA Support: Monday through Friday: 9 a.m. –5 p.m. Central Time. Typical response time is within one business day for customers
without a Priority Support Agreement.
ViewCast Corporation 3701 West Plano Parkway, Suite 300, Plano, TX 75075-7840 USA
Toll Free (U.S. only): 800.250.6622 website: www.viewcast.com

Niagara 2200 User Guide
ViewCast iii
Contents
Before You Begin ......................................................................................................... 1
Product description.............................................................................................................1
Audience .............................................................................................................................2
Conventions for this guide.................................................................................................. 2
Rack mount safety instructions .......................................................................................... 3
FCC notice ...........................................................................................................................4
Installing additional software .............................................................................................5
Connecting to the Internet .................................................................................................5
Environmental notices........................................................................................................ 6
Warnings............................................................................................................................. 7
Overview....................................................................................................................... 9
Media system functions......................................................................................................9
Install overview.................................................................................................................10
Prerequisites .....................................................................................................................10
Package contents ..............................................................................................................11
System requirements........................................................................................................11
Specifications..............................................................................................................11
Niagara 2200 front panel.................................................................................................. 12
Review the Niagara 2200 back panel................................................................................ 14
Connecting the Niagara 2200 ...........................................................................................15
Niagara 2200 home page..................................................................................................16
Menu bar commands .................................................................................................16
Niagara 2200 browser windows flow ............................................................................... 18
Easy Setup...................................................................................................................19
Web interface ................................................................................................................... 19
Easy first time setup..........................................................................................................20
Connecting to an electrical power source..................................................................20
Performing the initial startup.....................................................................................21
Registering your product............................................................................................23
Connecting to an IP network......................................................................................25
Defining the network properties ......................................................................................26

Contents
iv ViewCast
Basic Operations.........................................................................................................27
Logging in..........................................................................................................................27
Viewing all encoders .........................................................................................................29
Creating an encoder..........................................................................................................30
Starting an encoder...........................................................................................................31
Starting an encoder with the stream button....................................................................32
Stopping an encoder.........................................................................................................33
Stopping an encoder with the stop button ...................................................................... 34
Shutting down................................................................................................................... 34
Advanced Operations .................................................................................................35
Adobe Flash H.264 encoder..............................................................................................35
Video tab ....................................................................................................................37
Audio tab ....................................................................................................................39
Output tab.................................................................................................................. 40
H.264 presets tab .......................................................................................................42
MPEG4 encoder ................................................................................................................ 43
Video tab ....................................................................................................................44
Audio tab ....................................................................................................................48
Output tab.................................................................................................................. 50
H.264 Presets tab .......................................................................................................52
MPEG-4 Presets tab....................................................................................................53
MPEG-2 Presets tab....................................................................................................54
Windows Media encoder.................................................................................................. 55
Video tab ....................................................................................................................56
Audio tab ....................................................................................................................58
Output tab.................................................................................................................. 59
DRM tab......................................................................................................................62
TS Container................................................................................................................63
Streaming to a TS container.............................................................................................. 63
Streaming..........................................................................................................................66
Output tab.................................................................................................................. 66
Encoder Groups ..........................................................................................................69
Viewing encoder groups ...................................................................................................69
Creating encoder groups ..................................................................................................70
Assigning encoder groups.................................................................................................71
Starting an encoder group ................................................................................................72
Stopping an encoder group ..............................................................................................72
Editing encoder groups..................................................................................................... 73

Niagara 2200 User Guide
ViewCast v
Additional Settings and Features...............................................................................75
Configuring Niagara 2200 properties................................................................................75
Changing computer name.................................................................................................76
Changing the login password from the factory default....................................................77
Restoring the login password to the factory default .................................................78
Configuring alerts.............................................................................................................. 79
Configuring network properties .......................................................................................80
Configuring network card(s).......................................................................................80
Configuring IP address................................................................................................ 81
Configuring advanced settings (network) ..................................................................81
IP Route table....................................................................................................................82
System configuration settings ..........................................................................................83
Setting current system configuration.........................................................................84
Configuring email settings..........................................................................................85
Configuring default directory setting................................................................................86
Setting the high temperature alert ............................................................................86
Setting CPU thresholds............................................................................................... 86
Setting SimulStream filters.........................................................................................87
Restoring Niagara 2200 factory defaults....................................................................87
Viewing the activity log.....................................................................................................89
Viewing alerts ...................................................................................................................90
Connecting an external storage device ............................................................................ 91
Using the Niagara SCX interface .......................................................................................91
SNMP............................................................................................................................93
External SNMP Manager ............................................................................................93
SNMP UDP Ports Used by SNMP Manager and SNMP Agents .........................................94
UDP Port for SNMP Requests..................................................................................... 94
UDP Port for SNMP Traps...........................................................................................94
Install ViewCast SNMP Agent Service ............................................................................... 95
Installing for the first time..........................................................................................95
Installing new version of ViewCast SNMP Agent Service...........................................98
Install and Configure Supero Doctor III Agent Service.................................................... 100
Configure Supero Doctor III SNMP Agent Service...........................................................101
Disable health monitoring for devices not in use ....................................................101
Enabling health monitoring for devices not in use ..................................................102
Configure ViewCast SNMP Agent Service....................................................................... 103
Configuring community names ................................................................................103
Configuring permitted SNMP managers ..................................................................104
Configuring trap destinations................................................................................... 106

Contents
vi ViewCast
Configuring SNMP Agent contact and location (optional) .......................................108
Use UDP Port Other Than 161 for SNMP Requests ........................................................109
ViewCast SNMP Agent Logging.......................................................................................110
Disable IIS Logging for ViewCast Encoders Web Service ................................................110
ViewCast SNMP Agent MIB Files.....................................................................................112
Retrieving IP and MAC Addresses of the Encoder System .............................................112
SNMP Examples ..............................................................................................................112
Query of system information (SNMP GET Example)................................................ 112
Start/stop an encoder through SNMP......................................................................113
Start/stop all encoders per group through SNMP ................................................... 113
Start/stop all encoders in the system through SNMP..............................................113
Start SNMP trap listener...........................................................................................114
Appendix A: DRM for Windows Media.....................................................................115
Importing a DRM profile .................................................................................................115
Appendix B: H.264 Advanced Settings....................................................................121
H.264 Presets ..................................................................................................................121
Settings ...........................................................................................................................122
MPEG-4 Presets ..............................................................................................................124
Settings ...........................................................................................................................125
MPEG-2 Presets ..............................................................................................................128
Settings ...........................................................................................................................129
Appendix C: Mapped Network Drive Setup .............................................................131
Index...........................................................................................................................139

Niagara 2200 User Guide
ViewCast 1
Before You Begin
Thank you for purchasing the ViewCast Niagara 2200 streaming media appliance. This user guide
provides step-by-step instructions for installing and using your new streaming media appliance. For the
latest ViewCast product information and news, visit our website at www.viewcast.com.
Product description
The ViewCast Niagara 2200 streaming media appliance is a low-cost, easy-to-use, streaming media
appliance that supports Adobe Flash® H.264, MPEG-4, and Microsoft® Windows Media (Silverlight®)
standard and high definition as well as container support for 3GPP and 3GPP2.
The Niagara 2200 is built on the legendary quality of ViewCast Osprey® video capture card technology,
which means you can count on the same highly reliable performance demanded by others who use
ViewCast technology, including the world’s leading broadcasters and content delivery networks.
The built-in web interface of the Niagara 2200 simplifies system set-up and operation, allowing
complete system control from anywhere on the network. The ViewCast SimulStream® driver
enhancement software technology comes standard with the Niagara 2200, which means you can stream
in multiple, simultaneous resolutions, and bit rates to computers, set top boxes, cell phones, and mobile
devices anywhere around the world. ViewCast’s Niagara® SCX streaming media management software is
also included with the Niagara 2200, enabling centralized set-up, monitoring, and control.
The Niagara 2200 streaming media appliance (Figure 1) allows you to maximize your audience through
web-based video delivery. It lets you reach your audiences where they live and allows you to stream
both live and on-demand video to any IP network. With support for the most common streaming
formats, you are afforded high-performance streaming capabilities across a broad range of bandwidths
to elevate the quality and impact of your Internet video programming. Now you may truly enjoy the
power and flexibility of more expensive professional-grade streaming appliances in the compact, easy-
to-use Niagara 2200.
Figure 1. ViewCast Niagara 2200

Before You Begin
2 ViewCast
Audience
The audience for this publication includes anyone who uses or administers the Niagara 2200. They
should have a basic technical understanding of streaming media. This user guide provides information
on the Niagara 2200 only.
Conventions for this guide
This guide uses the document conventions specified in the following table to help you identify different
types of information.
Convention
Description
Example
Bold text
Characters to enter when
referenced in a procedure. The
names of keys or keys to press.
In the example, enter DTMF as
the group type.
Press Enter to save your changes.
Note:
Provides supplemental
information.
Note: The prompt may not
display if …
IMPORTANT!
Provides important data that
affects how the system or
software responds.
IMPORTANT! You must install
Niagara SCX prior to
configuring SCX options…
CAUTION!
Provides information to help
avoid possible damage to
hardware or a system crash
(without data loss).
CAUTION! Use case sensitive
commands to keep from
destroying…
WARNING!
Provides information to ensure
you avoid potential injury,
death, or permanent system
damage.
WARNING! Do NOT touch
exposed wires.

Niagara 2200 User Guide
ViewCast 3
Rack mount safety instructions
Operating Temperature
The operating ambient temperature of a rack environment may
be greater than room ambient if installed in a closed or multi-unit
rack assembly. Therefore, users should install the equipment in
an environment compatible with the maximum ambient
temperature of 40° C.
Reduced Air Flow
You must not compromise the airflow required for safe
equipment operation when you install the equipment in a rack.
Mechanical Loading
Mounting of the equipment in the rack should be such that you
do not cause a hazard due to uneven mechanical loading.
Circuit Overloading
Consider the connection of the equipment to the supply circuit
and the effect that the overloading of the circuits might have on
current protection and supply wiring. You must also consider and
use the equipment nameplate ratings when you address this
concern.
Reliable Grounding
You must maintain reliable earth grounding of rack-mounted
equipment. Pay particular attention to supply connections other
than direct connections to the branch circuit (such as using power
strips).

Before You Begin
4 ViewCast
FCC notice
WARNING! You must connect this device and peripherals using shielded cables that comply with
FCC radio emission limits.
WARNING! Modifications to this device not approved by ViewCast Corporation could void the
FCC-granted authority for the user to operate the device.
WARNING! The Niagara 2200 complies with the limits for a Class A digital device pursuant to
Part 15 of the FCC Rules. These limits provide reasonable protection against harmful
interference when users operate the equipment in a commercial environment. This equipment
generates, uses, and may radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area will likely cause harmful
interference. In this case the users must correct the interference at their own expense.
Note: To CATV Installer: Pay special attention to Section 820-40 of the NEC that provides
guidelines for proper grounding. It particularly specifies that you must connect the cable
ground to the grounding system of the building as close to the point of cable entry as
practical.
WARNING! Equipment installation must comply with local and national electrical codes.