ViewCast Niagara 9100 series User manual

Niagara®9100 Series User Guide

© 2012 ViewCast Corporation. All rights reserved.
ViewCast, Niagara SCX, ViewCast logo, SimulStream, Niagara, GoStream, Niagara logo, and Osprey
are trademarks or registered trademarks of ViewCast Corporation or its subsidiaries.
Microsoft, Windows XP, Windows, Windows Media, and Silverlight are trademarks or registered
trademarks of Microsoft Corporation
QuickTime, iPhone, iPad, and iPod are trademarks or registered trademarks of Apple Inc.
Adobe and Flash are trademarks or registered trademarks of Adobe Systems Inc.
Disclaimer
The information in this publication remains the property of Corporation. Users may not use, reproduce, or disclose this information without
the implied consent and written approval of the company.
ViewCast Corporation makes no representations or warranties with respect to the contents or use of this manual and specifically disclaims any
express or implied warranties of merchantability or fitness for any particular purpose. Further, ViewCast Corporation reserves the right to
revise this publication to make enhancements in the products described in this manual, at any time, without obligation to notify any person or
entity of such revisions or changes. In no event will ViewCast Corporation be liable for direct, indirect, special, incidental, or consequential
damages arising out of the use or inability to use the product or documentation, even if advised of the possibility of such damages.
ViewCast Corporation is not responsible for any third-party license fees that may occur with the use of our products by an end user including
but not limited to creating or distributing content. The user is responsible for any fees the Multimedia Patent Trust may apply for creating and
distributing MPEG content.
Warranties
For complete warranty details, refer to the specific warranty included with each product. General warranty information includes the following:
Limited Warranty: ViewCast warrants its hardware products against defects in material and workmanship under normal use for the period of
one year (12 months) from date of sale. Where specific warranties exist that provide coverage that is more substantial, notwithstanding the
warranty provisions herein, such product warranties control and preempt or supersede the warranty provisions herein.
Reseller Pass Through of Standard Limited Warranties: Resellers pass the ViewCast standard limited warranties for the products through to
the customer without modification. Any modification of a product voids the ViewCast warranties or any other existing or available warranty.
Corporate Contact Information
ViewCast collaborates and partners with various clients to integrate products into their individual environments.
Niagara Technical Support: Phone: [phone], Fax: [phone] or submit the technical support online request from the ViewCast
website.
ViewCast USA Support: Monday through Friday: 9 a.m. –5 p.m. Central Time. Typical response time is within one business day for customers
without a Priority Support Agreement.
ViewCast Corporation 3701 West Plano Parkway, Suite 300, Plano, TX 75075-7840 USA
Toll Free (U.S. only): 800.250.6622 website: www.viewcast.com

Niagara 9100 Series User Guide
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Contents
Before You Begin................................................................................................................1
Product description.......................................................................................................................... 1
Audience .......................................................................................................................................... 1
Conventions for this guide............................................................................................................... 2
Rack mount safety instructions ....................................................................................................... 3
FCC notice ........................................................................................................................................ 4
Installing additional software .......................................................................................................... 5
Connecting to the Internet .............................................................................................................. 5
Environmental notices..................................................................................................................... 6
Warnings.......................................................................................................................................... 7
Overview..............................................................................................................................9
Media system functions................................................................................................................... 9
Install overview.............................................................................................................................. 10
Prerequisites .................................................................................................................................. 10
Package contents ........................................................................................................................... 10
System requirements..................................................................................................................... 11
Specifications........................................................................................................................... 11
Niagara 9100 series front panel..................................................................................................... 12
Niagara 9100 series back panel ..................................................................................................... 14
Connecting the system .................................................................................................................. 15
Niagara 9100 series directional buttons........................................................................................ 16
Niagara 9100 series home page..................................................................................................... 17
Menu bar commands .............................................................................................................. 17
Niagara 9100 series browser windows flow.................................................................................. 19
Easy Setup.........................................................................................................................21
Web interface ................................................................................................................................ 22
Easy first time set up...................................................................................................................... 23
Connecting to an electrical power source............................................................................... 23
Performing the initial startup.................................................................................................. 24
Registering your product......................................................................................................... 26
Connecting to an IP network................................................................................................... 29

Contents
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Basic Operations...............................................................................................................30
Logging in....................................................................................................................................... 30
Creating an encoder....................................................................................................................... 32
Viewing all encoders ...................................................................................................................... 33
Starting an encoder........................................................................................................................ 34
Stopping an encoder...................................................................................................................... 35
Connecting an external storage device.......................................................................................... 36
Analog Inputs....................................................................................................................37
Adaptive Apple HTTP Live streaming encoder with analog inputs................................................ 38
Video tab ................................................................................................................................. 39
Audio tab ................................................................................................................................. 43
Output tab............................................................................................................................... 44
Adaptive Adobe Flash Dynamic streaming encoder with analog inputs ....................................... 46
Video tab ................................................................................................................................. 47
Audio tab ................................................................................................................................. 51
Output tab............................................................................................................................... 52
Adaptive Microsoft Smooth Streaming encoder with analog inputs ............................................ 54
Video tab ................................................................................................................................. 55
Audio tab ................................................................................................................................. 59
Output tab............................................................................................................................... 60
Adobe Flash H.264 encoder with analog inputs ............................................................................ 62
Video tab ................................................................................................................................. 63
Audio tab ................................................................................................................................. 65
Output tab............................................................................................................................... 66
H.264 Presets........................................................................................................................... 68
AVI encoder with analog inputs..................................................................................................... 69
Video tab ................................................................................................................................. 70
Audio tab ................................................................................................................................. 72
Output tab............................................................................................................................... 73
MPEG4 encoder with analog inputs .............................................................................................. 75
Video tab ................................................................................................................................. 76
Audio tab ................................................................................................................................. 80
Output tab............................................................................................................................... 81
H.264 Presets tab .................................................................................................................... 83
MPEG-4 Presets tab................................................................................................................. 84
MPEG-2 Presets tab................................................................................................................. 85
Microsoft Windows Media encoder with analog inputs ............................................................... 86
Video tab ................................................................................................................................. 87
Audio tab ................................................................................................................................. 89

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Output tab............................................................................................................................... 90
DRM tab................................................................................................................................... 93
Digital Inputs .....................................................................................................................95
Adaptive Apple HTTP encoder with digital inputs ......................................................................... 96
Video tab ................................................................................................................................. 97
Audio tab ............................................................................................................................... 101
Output tab............................................................................................................................. 102
Adaptive Adobe Flash encoder with digital inputs...................................................................... 104
Video tab ............................................................................................................................... 105
Adaptive encoder video stream table................................................................................... 107
Audio tab ............................................................................................................................... 109
Output tab............................................................................................................................. 110
Adaptive Microsoft Smooth Streaming encoder with digital inputs ........................................... 112
Video tab ............................................................................................................................... 113
Audio tab ............................................................................................................................... 117
Output tab............................................................................................................................. 118
Adobe Flash H.264 encoder with digital inputs........................................................................... 120
Video tab ............................................................................................................................... 121
Audio tab ............................................................................................................................... 123
Output tab............................................................................................................................. 124
H.264 Presets tab .................................................................................................................. 126
AVI encoder with digital inputs.................................................................................................... 127
Video tab ............................................................................................................................... 128
Audio tab ............................................................................................................................... 130
Output tab............................................................................................................................. 131
MPEG4 encoder with digital inputs ............................................................................................. 133
Video tab ............................................................................................................................... 134
Audio tab ............................................................................................................................... 138
Output tab............................................................................................................................. 140
H.264 Presets tab .................................................................................................................. 142
MPEG4 Presets tab................................................................................................................ 143
MPEG2 Presets tab................................................................................................................ 144
Windows Media encoder with digital inputs............................................................................... 145
Video tab ............................................................................................................................... 146
Audio tab ............................................................................................................................... 148
Output tab............................................................................................................................. 149
DRM tab................................................................................................................................. 152

Contents
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IP Inputs...........................................................................................................................153
IP ingest........................................................................................................................................ 153
Video tab ............................................................................................................................... 154
Audio tab ............................................................................................................................... 157
TS Container....................................................................................................................159
Streaming to a TS container......................................................................................................... 159
Streaming..................................................................................................................................... 162
Output tab............................................................................................................................. 162
Encoder Groups..............................................................................................................165
Viewing encoder groups .............................................................................................................. 165
Creating encoder groups.............................................................................................................. 166
Starting an encoder group ........................................................................................................... 167
Stopping an encoder group ......................................................................................................... 167
Editing encoder groups................................................................................................................ 168
Additional Settings and Features...................................................................................169
Configuring machine properties .................................................................................................. 169
Changing the computer name............................................................................................... 170
Changing the login password from the factory default ........................................................ 171
Configuring alerts......................................................................................................................... 172
Configuring network properties .................................................................................................. 173
Configuring network cards .................................................................................................... 173
Configuring IP address........................................................................................................... 174
Configuring advanced network settings................................................................................ 174
IP Route table............................................................................................................................... 175
System configuration settings...................................................................................................... 176
Setting current system configuration.................................................................................... 177
Configuring email/SMTP settings.......................................................................................... 178
Configuring default directory setting .................................................................................... 179
Setting CPU thresholds.......................................................................................................... 180
Restore Niagara factory defaults........................................................................................... 181
Viewing the activity log................................................................................................................ 182
Viewing alerts............................................................................................................................... 183
Connecting an external storage device........................................................................................ 184
Using the Niagara SCX web interface........................................................................................... 184
SNMP ...............................................................................................................................185
External SNMP Manager ....................................................................................................... 186
SNMP UDP Ports Used by SNMP Manager and SNMP Agents .................................................... 186

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UDP Port for SNMP Requests................................................................................................ 186
UDP Port for SNMP Traps...................................................................................................... 186
Install ViewCast SNMP Agent Service.......................................................................................... 187
Installing for the first time..................................................................................................... 187
Installing new version of ViewCast SNMP Agent Service...................................................... 190
Install and Configure Supero Doctor III Agent Service................................................................. 192
Configure Supero Doctor III SNMP Agent Service........................................................................ 193
Disable health monitoring for devices not in use ................................................................. 193
Enabling health monitoring for devices not in use ............................................................... 194
Configure ViewCast SNMP Agent Service.................................................................................... 195
Configuring community names ............................................................................................. 195
Configuring permitted SNMP managers ............................................................................... 196
Configuring trap destinations................................................................................................ 198
Configuring SNMP Agent contact and location (optional) .................................................... 200
Use UDP Port Other Than 161 for SNMP Requests ..................................................................... 201
ViewCast SNMP Agent Logging.................................................................................................... 201
Disable IIS Logging for ViewCast Encoders Web Service ............................................................. 202
ViewCast SNMP Agent MIB Files.................................................................................................. 204
Retrieving IP and MAC Addresses of the Encoder System .......................................................... 204
SNMP Examples ........................................................................................................................... 204
Query of system information (SNMP GET Example)............................................................. 204
Start/stop an encoder through SNMP................................................................................... 205
Start/stop all encoders per group through SNMP................................................................. 205
Start/stop all encoders in the system through SNMP........................................................... 205
Start SNMP trap listener........................................................................................................ 206
Appendix A: DRM for Windows Media...........................................................................207
Importing a DRM profile .............................................................................................................. 207
Appendix B: H.264 Advanced Settings..........................................................................213
H.264 Presets ............................................................................................................................... 213
Settings ........................................................................................................................................ 214
MPEG-4 Presets ........................................................................................................................... 216
Settings ........................................................................................................................................ 217
MPEG-2 Presets ........................................................................................................................... 220
Settings ........................................................................................................................................ 221
Appendix C: Mapped Network Drive Setup...................................................................225

Contents
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Appendix D: System Menu (LCD Display).....................................................................233
System status menu..................................................................................................................... 233
CPU ........................................................................................................................................ 233
Memory................................................................................................................................. 233
HDD ....................................................................................................................................... 233
Operating System.................................................................................................................. 233
Network I/F............................................................................................................................ 233
Monitor status menu ................................................................................................................... 234
CPU&Mem Used.................................................................................................................... 234
Up Time ................................................................................................................................. 234
Index ................................................................................................................................235

Niagara 9100 Series User Guide
ViewCast 1
Before You Begin
Thank you for purchasing the ViewCast Niagara 9100 series streaming media system. The Niagara 9100
is a high-density/high-performing multiple encoder platform for service providers, broadcasters, and
enterprises. The Niagara 9100 can be configured for a variety of video and audio inputs including HD SDI,
component, Y/C, composite video with balanced, unbalanced, embedded, and AES/EBU audio. The
Niagara 9100 models include:
Niagara 9100-8A –Eight analog inputs
Niagara 9100-2D –Two digital inputs
Niagara 9100-2IP –Two IP inputs
Niagara 9100-8AR –Eight analog inputs, redundant power (available soon)
Niagara 9100-2DR –Two digital inputs, redundant power (available soon)
Niagara 9100-4IPR –IP inputs, redundant power and redundant IP (available soon)
For the latest ViewCast product information and news, visit www.viewcast.com.
Product description
You can configure the Niagara 9100 with up to eight independent channels. The Niagara 9100 series
systems support live Adaptive streaming to Adobe® Flash Media Server and Apple® (iPhone® and iPad®
mobile digital devices), Adobe Flash® H.264, MPEG-4, H.263, H.264, and Microsoft® Windows Media
(Silverlight®) standard and high definition, Microsoft Live IIS Smooth Streaming, as well as container
support for 3GPP and 3GPP2.
You can configure your system by attaching a monitor, keyboard, and mouse to the system (see Easy
Setup).To control your system from another networked computer, use the client interface for remote
management software. The web interface allows you to set many other system parameters for your
Niagara system.
Figure 1. ViewCast Niagara 9100 series
Audience
The audience for this publication includes anyone who uses or administers the Niagara 9100. They
should have a basic technical understanding of streaming media. This user guide provides information
on the Niagara 9100 series only.

Before You Begin
2 ViewCast
Conventions for this guide
This guide uses the following document conventions to help you identify different types of information.
Convention
Description
Example
Bold text
Characters to enter when
referenced in a procedure. The
name of fields or keys to press.
In the example, enter DTMF as
the group type.
Press Enter to save your
changes.
Note:
Provides supplemental
information.
Note: The prompt may not
display if …
IMPORTANT!
Provides important data that
affects how the system or software
responds.
IMPORTANT! You must install
Niagara SCX prior to
configuring SCX options…
CAUTION!
Provides information to help avoid
possible damage to hardware or a
system crash (without data loss).
CAUTION! Use case sensitive
commands to keep from
destroying…
WARNING!
Provides information to ensure
you avoid potential injury, death,
or permanent system damage.
WARNING! Do not touch
exposed wires.