ViewSonic V38R User manual

User Guide
V38r Rugged Handheld
with
Pocket PC 2003 Operating System

ViewSonic V38r with Pocket PC OS i
Copyright © ViewSonic Corporation, 2006. All rights reserved.
ViewSonic and the three birds logo are registered trademarks of ViewSonic Corporation.
Intel XScale is a trademark or registered trademark of Intel Corporation or its subsidiaries
in the United States and other countries. Bluetooth is a trademark owned by its proprietor
and used by Intel Corporation under license.
Microsoft, Windows, the Microsoft Internet Explorer logo graphic, ActiveSync, PowerPoint,
Outlook, DirectX, DirectSound, Pocket Word, MSN, Pocket Excel, Pocket Internet Explorer,
Microsoft Exchange, and the Windows logo are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries. ClearVue
is a trademark of the Westtek Corporation.
Corporate names and trademarks are the property of their respective companies.
Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or
omissions contained herein; nor for incidental or consequential damages resulting from
furnishing this material, or the performance or use of this product.
In the interest of continuing product improvement, ViewSonic Corporation reserves the
right to change product specifications without notice. Information in this document may
change without notice.
No part of this document may be copied, reproduced, or transmitted by any means, for
any purpose without prior written permission from ViewSonic Corporation.
Product Registration
To meet your future needs, and to receive any additional product information as it
becomes available, please register your product on the Internet at:
www.viewsonic.com.The ViewSonic product also comes with a CD-ROM that has a
registration form that you can print and mail or fax to ViewSonic Corporation.
Product disposal at end of product life
ViewSonic is concerned about the preservation of our environment. Please dispose of this
product properly at the end of its useful life. Your local waste disposal company may
provide information about proper disposal.
For Your Records
Model Name:
Model Number:
Document Number:
Serial Number:
Purchase Date:
ASV38r
VS10418
_______________
_______________
V38r-PPC_UG_ Rev1 F J 4January 0J6J

Contents
ViewSonic V38r with Pocket PC OS ii
INTRODUCTION
Packaged contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features (if equipped) . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Software installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Back view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Side views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
INITIAL SETUP
1.Remove the back panel . . . . . . . . . . . . . . . . . . . . . . . . 6
2.Slide the backup battery switch to ON . . . . . . . . . . . . . 7
3.Install the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
4.Replace the back panel and close the latch . . . . . . . . 9
5.Remove the protective cover (depending on model) . . 9
6.Connect AC power . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
7.Charge the battery overnight . . . . . . . . . . . . . . . . . . . .10
8.Turn the power on . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
MORE ABOUT SETUP
Battery and power properties . . . . . . . . . . . . . . . . . . . . .12
Battery power status . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
The stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Calibrating the touch screen . . . . . . . . . . . . . . . . . . . . . .14
Adjusting the stylus double-tap rate . . . . . . . . . . . . . . . .14
Enable wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

ViewSonic V38r with Pocket PC OS iii
USING THE V38r
The Today screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Status icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Navigation bar and Command bar . . . . . . . . . . . . . . . 19
Running programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Pop-up menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Entering information . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Entering text using the Input Panel . . . . . . . . . . . . . . 22
Writing on the screen . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Drawing on the screen . . . . . . . . . . . . . . . . . . . . . . . . . 27
Recording a message . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Playing a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Recording formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using My Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
MANAGING THE V38r
Managing power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Smart power management . . . . . . . . . . . . . . . . . . . . 32
Power-saving tips . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Battery storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Data storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Managing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Storage and program memory . . . . . . . . . . . . . . . . . . 34
Memory cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
SD memory capabilities . . . . . . . . . . . . . . . . . . . . . . . . . 34
SDRAM memory allocation . . . . . . . . . . . . . . . . . . . . 35
Memory map for 64/128 MB SDRAM . . . . . . . . . . . . 35
Antenna signal properties . . . . . . . . . . . . . . . . . . . . . 35
Finding and organizing information . . . . . . . . . . . . . . . . 36
Customizing the V38r . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Setting a password . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Adding/removing programs . . . . . . . . . . . . . . . . . . . . . . 39
Adding programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Removing programs . . . . . . . . . . . . . . . . . . . . . . . . . 39
Backing up data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Using Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

ViewSonic V38r with Pocket PC OS iv
MICROSOFT ACTIVESYNC
Using Microsoft ActiveSync . . . . . . . . . . . . . . . . . . . . . . 42
Synchronizing data . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Connecting to your PC . . . . . . . . . . . . . . . . . . . . . . . . . 44
By USB cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
By infrared . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
POCKET OUTLOOK
Scheduling appointments/meetings . . . . . . . . . . . . . . . 45
Creating an appointment . . . . . . . . . . . . . . . . . . . . . . 46
Using the summary screen . . . . . . . . . . . . . . . . . . . . 47
Creating meeting requests . . . . . . . . . . . . . . . . . . . . 47
Managing contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Finding a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Using the Summary screen . . . . . . . . . . . . . . . . . . . . 50
Tasks: keeping a To Do list . . . . . . . . . . . . . . . . . . . . . . 51
Creating a task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Using the Summary screen . . . . . . . . . . . . . . . . . . . . 53
Notes: capturing thoughts and ideas . . . . . . . . . . . . . . . 54
Creating a note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Inbox: sending and receiving email . . . . . . . . . . . . . . . . 55
Synchronizing email messages . . . . . . . . . . . . . . . . . 55
Using the message list . . . . . . . . . . . . . . . . . . . . . . . 55
Managing email messages and folders . . . . . . . . . . . 57

ViewSonic V38r with Pocket PC OS v
COMPANION PROGRAMS
Pocket Word . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Using Pocket Word . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Tips for working in Pocket Word . . . . . . . . . . . . . . . . 59
Pocket Excel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Tips for working in Pocket Excel . . . . . . . . . . . . . . . . 60
Windows Media Player for Rugged Handheld . . . . . . . . 61
Microsoft Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Getting books onto your V38r . . . . . . . . . . . . . . . . . . 62
Using the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Reading a book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Using reader features . . . . . . . . . . . . . . . . . . . . . . . . 65
Removing a book . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Other programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
POCKET INTERNET EXPLORER
Using Pocket Internet Explorer . . . . . . . . . . . . . . . . . . . 67
Viewing Mobile Favorites and Channels . . . . . . . . . . 68
Browsing the Internet . . . . . . . . . . . . . . . . . . . . . . . . . 68
The Mobile Favorites Folder . . . . . . . . . . . . . . . . . . . . . 69
Favorite links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Mobile Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Conserving memory . . . . . . . . . . . . . . . . . . . . . . . . . 70
Using AvantGo channels . . . . . . . . . . . . . . . . . . . . . . . . 70

ViewSonic V38r with Pocket PC OS vi
GETTING CONNECTED
Connecting to a network or the Internet . . . . . . . . . . . . 71
Using an infrared connection . . . . . . . . . . . . . . . . . . . . 72
Wireless connection information . . . . . . . . . . . . . . . . . . 73
Wireless connection signal status . . . . . . . . . . . . . . . . . 74
Wireless and network settings . . . . . . . . . . . . . . . . . . . . 74
WLAGS46F1 manual settings . . . . . . . . . . . . . . . . . . . . 74
VPN settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
THE CAMERA
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Install Active Sync & the camera application . . . . . . . . . 77
To un-install the camera application . . . . . . . . . . . . . 78
Launch the camera application . . . . . . . . . . . . . . . . . . . 79
Take a picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
View picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Delete a picture(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
View pictures side-by-side . . . . . . . . . . . . . . . . . . . . . 85
Compare one picture with another . . . . . . . . . . . . . . 86
Make the other side stationary . . . . . . . . . . . . . . . . . 87
Download pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Changing the camera setup . . . . . . . . . . . . . . . . . . . . . 89
Basic settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Advanced settings . . . . . . . . . . . . . . . . . . . . . . . . . . 91
System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Exit the camera application . . . . . . . . . . . . . . . . . . . . . . 92

ViewSonic V38r with Pocket PC OS vii
BAR CODE SCAN
Scan a bar code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Adding different bar code formats . . . . . . . . . . . . . . . . . 93
TROUBLESHOOTING & MAINTENANCE
Reset the V38r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Warm reset – do this first! . . . . . . . . . . . . . . . . . . . . . 99
Cold reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Firmware image upgrade . . . . . . . . . . . . . . . . . . . . . . . 100
Power problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Memory problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Screen problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Device connection problems . . . . . . . . . . . . . . . . . . . . . 104
USB dock/cradle connection problems . . . . . . . . . . . 104
Infrared connection problems . . . . . . . . . . . . . . . . . . 105
Care and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . 105
Travel guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Customer support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Wireless products disclaimer . . . . . . . . . . . . . . . . . . . . . 106
APPENDIX
Optional accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Compliance and safety notices . . . . . . . . . . . . . . . . . . . 110
Radio frequency interference (RFI) compliance . . . . 110
Data loss disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

ViewSonic V38r with Pocket PC OS 1 of 115
INTRODUCTION
Congratulations on purchasing the ViewSonic®V38r Rugged Handheld.
Windows®Pocket PC operating system enables you to keep your most important
business and personal information up-to-date and close at hand. This section
introduces you to the internal and external parts of the V38r and provides initial
setup instructions.
Packaged contents
These items vary depending on the model shipped.
•TheViewSonic V38r may include front protective cover depending on model
• Quick Start Guide
•V38r battery
• AC power adapter
• AC power connector
•USBcable
• Dongle (for communication, AC power, with a USB-A mini and a USB-B port)
• Stylus (1) and stylus tether (1)
•ViewSonic CD with user guide(s), camera application, & Active Sync
For more information on Pocket PC software, go to this Microsoft
Pocket PC website
http://www.microsoft.com/windowsmobile/pocketpc/ppc/default.mspx

ViewSonic V38r with Pocket PC OS 2 of 115
Features (if equipped)
•V38r Rugged Handheld
• Dock/cradle connector for optional cradle for input devices
• Wireless 802.11b/g
• 1D CCD Bar code scanner
• Standard joy stick/navigation pad
• SD card slot for extended memory
• Rechargeable battery (Lithium Ion)
• Color display and touch screen
• Synchronize data between desktop/laptop computer and your V38r
• Microphone to record messages, internal speaker
• Fingerprint sensor (depending on model, instructions come with the SDK)
• Camera for snapshots (depending on model)
Software installed
The software listed below is already installed along with the V38r PPC 2003
operating system. Your company’s software development department most likely
ensured that all software is set up for the V38r to perform its designated function(s)
in the field.
• Internet Explorer
• Windows Explorer
• Media Player
• MS WordPad
• Microsoft Inbox
• Microsoft ActiveSync*
• Microsoft File Viewers
MS Excel Viewer
MS Image Viewer
MS PDF Viewer
MS Word Viewer
*ActiveSync allows you to synchronize your V38r with your PC. ActiveSync may be
on a CD that came with your V38r depending on the model. But, for the latest version
of ActiveSync, go to the Microsoft website to your PC and download ActiveSync to
your PC. For more information on installing ActiveSync, see the step in this guide to
Install MS ActiveSync on your PC.

ViewSonic V38r with Pocket PC OS 3 of 115
Front view
Programmable buttons can be changed to a different shortcut/function in Setup.
Contacts (programmable)
Home button (programmable) shows
the main screen on the desktop to add
or change details about tasks, etc.
Navigation/Joy stick (move
cursor left/right, up/down) or
press to ENTER
GPS (Global Positioning System) antenna
Speaker
Calendar button
(programmable) see the Pocket
Outlook section in this guide
Tasks button (programmable)
Power Status LED
Display / touch screen
Power button turns the device ON or
OFF. When changing the battery, press
the power button to put the device into
suspend mode for 5 minutes.
Internal microphone records
sound and/or voice messages.
See the section on Recording
a Message
Fingerprint sensor (depends on
model), programmable button,
used for fingerprint recognition
Wireless Antenna Status LED
IN Port (programmable) from:
• AC Power
• Communication Devices
• Cradle (optional accessory)

ViewSonic V38r with Pocket PC OS 4 of 115
Back view
Camera flash when you take a
picture
Stylus slot for
storing the stylus
1.3M camera lens aimed at
subject for taking the picture.
CMOS (Complimentary Metal
Oxide Semiconductor) camera
in Camera mode. Take picture
in portrait mode only and view
picture in landscape mode.
Back cover
(Standard or
extended battery
depends on model)
Latch for back cover
Unlock icon. Turn the
latch to this icon to
release the back cover
to the battery
Lock icon. Turn the
latch to this icon to
lock the back cover

ViewSonic V38r with Pocket PC OS 5 of 115
Side views
*The Secure Digital (SD) Memory Card is a flash memory storage device only and is not
compatible with SD I/O cards.
SD* (Secure Digital) slot cover for extended memory
Screw to close or release SD slot cover
IrDA (Infrared Communication with
other IrDA devices
Snapshot button (shutter release) in
Camera Mode (right/left-handed in setup),
or scan bar code button in Scan Mode
(pictures and bar codes appear on-screen)
> Snapshot button (shutter release) in Camera mode. Picture is
saved to an SD card.
> Scan bar code button in Scan mode

ViewSonic V38r with Pocket PC OS 6 of 115
INITIAL SETUP
The V38r allows you to connect to your PC to view and edit files, wirelessly send/
receive email, and explore the World Wide Web. To get started, do the initial steps
below. For more information, see More About Setup in this guide.
1. Remove the back panel
Turn the latch shown below counter-clockwise and remove the back panel.
Back panel

ViewSonic V38r with Pocket PC OS 7 of 115
2. Slide the backup battery switch to ON
Slide the backup battery switch in the battery compartment to the ON
position. Leave the backup battery switch ON, especially when you need
to change batteries.
WARNING! If you change batteries without the backup switch in the ON
position, all data on SDRAM will be lost.
Backup battery switch

ViewSonic V38r with Pocket PC OS 8 of 115
3. Install the battery
Slide the battery into the battery compartment making sure to line up the pin
connections as shown below.
Pin connections

ViewSonic V38r with Pocket PC OS 9 of 115
4. Replace the back panel and close the latch
Turn the latch clockwise to lock the panel.
5. Remove the protective cover (depending on
model)
Depending on the model shipped, a protective cover might be included in the
package but not attached to the device. In any event, make sure the cover is off
so you can start using the device. To remove the cover, pinch the sides as shown
below and push the cover off.
Locked
Protective cover
Cover may be
attached here

ViewSonic V38r with Pocket PC OS 10 of 115
6. Connect AC power
Use only the cords that came with your V38r. Plug the AC power connector to
the V38r while pinching the sides as shown below. Attach the connector to the
AC power cord adapter. Plug the adapter into an AC power wall outlet.
7. Charge the battery overnight
Charge the battery overnight to ensure that the battery is fully charged before
using the V38r the first time.
AC power
connector
AC power
wall outlet
AC power cord adapter
Pinch
here Pinch
here
WARNING! If the backup battery switch is in the OFF
position when you remove the battery, all data on the
SDRAM will be lost. Leave the backup battery switch in
the ON position while using the device or changing the
main battery.

ViewSonic V38r with Pocket PC OS 11 of 115
8. Turn the power on
Press the power button. The Power Status LED turns green. Initial Setup is
done. You can start using the V38r. For more information, see MORE ABOUT
SETUP in this guide: includes Battery and power properties, Reset,
firmware upgrade, and wireless connection information.
Power button
Power Status LED
Red = battery is charging
Green = fully charged
Blinking red = error
Wireless Antenna LED
Green = excellent
Yellow = good signal
Blinking yellow = very low

ViewSonic V38r with Pocket PC OS 12 of 115
MORE ABOUT SETUP
Battery and power properties
Your V38r has several possible sources for power:
battery or AC (using the AC power connector or the
optional cradle). Use only the cable(s) that came in
the package. CAUTION: Replace the battery with
one of the following V38r series part numbers only:
• Standard Battery part number: BAT-002
• Extended Battery part number: BAT-001
After the Initial setup, the V38r recharges in
approximately two (2) to three (3) hours while not
using or four (4) hours while using the device.
Normally, the V38r operates on battery power alone.
A fully charged battery can last up to four (4) hours
depending on power consumption factors such as the
screen’s brightness setting.
Battery power status
To determine the main battery’s current charge level, on the V38r tap the Window’s
Start button > select the Control Panel > tap the Battery Power icon >
Properties > Battery Status. The Battery Status window opens with the
percentage of power left in the main battery and rates the quality of the external
power connection and backup battery as either Good, Low, or Very Low.
When the V38r is in the cradle and connected with the AC power cord adapter, the
Power LED on top of cradle means the following:
Red = battery charging
Green = fully charged
Blinking Red = error
Extended back
cover for
extended battery
(depending on
model)
WARNING! If allowed to discharge completely for 2 ~ 4
weeks, the battery may not recharge. If you are not
using the V38r on a daily basis, store the device plugged
into an AC power wall outlet with the AC power adapter
and AC power connector. If you remove the battery
from the device, you loose all data in SDRAM. That’s
why you have to keep the battery charged.