ViewZ VZ-49ENB User manual

LED CCTV VIDEO WALL MONITOR USER MANUAL
Please read this manual thoroughly before use, and keep it handy for future reference.
49" and 55" PROFESSIONAL
VZ-ENB & EHB SERIES

2User ManualVisit the ViewZ USA website at https://www.viewzusa.com
Safety Instrucon
Installaon
Funcon
Trouble Shoong
Mounng Guide
RMA
Specicaon
Warranty
1. Mark Indicaon & Substance
1 Features
4. OSD Control and Funcon
5. USB Media Player
2. Monitor Buon Funcon
3. RS-232 Commands
2. Warning & Cauon
2. Interface
3. FCC RF INTERFERENCE STATEMENT
1. Remote Control Funcon
4. RoHS Compliance
3
8
12
13
23
20
24
21
26
4
9
14
19
4
10
6
11
7
11
CONTENTS
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3User Manual Visit the ViewZ USA website at https://www.viewzusa.com
1. Read all warnings.
2. Follow all instrucons to ensure longevity of monitor.
3. Do not place the monitor near water.
4. Clean only with dry cloth.
5. Do not block any venlaon openings. Install in accordance with the manufacturer’s instrucons.
6. Do not install near any heat sources such as radiators, heat registers, stoves, or other heat generang
devices.
7. Do not override the safety purpose of the polarized or grounding-type plug.
8. A polarized plug has two blades with one wider than the other.
9. A grounding type plug has two blades and a third grounding prong.
10. The wide blade or the third prong is provided for your safety.
11. If the provided plug does not t into your outlet, consult with electrician for replacement of the outlet.
12. Protect the power cord from being walked on or pinched parcularly at plugs, convenience receptacles
and the point where it connects to the monitor.
13. Only use aachment/accessories specied by the manufacturer.
14. Use only with the cart, stand, tripod, bracket or table specied by the manufacturer or sold with the
monitor. When a cart is used, use cauon when moving the cart & monitor in combinaon to avoid
injuries.
15. Unplug the monitor during lightning storms or when unused for long periods of me.
16. Refer all servicing to qualied service personnel. Servicing is required when the monitor has been
damaged in any way.
The monitor shall not be exposed to dripping or splashing and objects containing liquids such as vases shall be
placed near the monitor.
The monitor should have ample distance (e.g. 10cm) from the wall for sucient venlaon.
Important Safety Instructions
SAFETY INSTRUCTIONS

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This symbol is intended to alert the user to the presence of uninsulated & dangerous voltage
within the monitor’s enclosure that may be of sucient magnitude to constute a risk of
electric shock to persons.
This symbol is intended to alert the user to the presence of important operang and
maintenance (servicing) instrucons in the literature accompanying the monitor.
Important Safety Instructions
Mark Indication and Substance
Warning
SAFETY INSTRUCTIONS
CAUTION : TO REDUCE THE RISK OF ELECTRICAL SHOCK,
DO NOT REMOVE COVER (OR BACK). NO USER
SERVICEABLE PARTS INSIDE. REFER SERVICING TO
QUALIFIED SERVICE PERSONNEL
• Do not use damaged or loose cables and plug.
• Do not pull the plug out by the wire nor touch the plug with wet hands.
• Use only a properly grounded plug and receptacle.
• Do not connect too many extension cords or plugs to one outlet.
• Do not excessively bend the plug and wire.
• Do not disconnect the power cord while it's sll plugged into the monitor.
• Do not place any heavy objects on the power cord. Damage to the cord may cause shock or re.
• Never open the monitor. There are no user-serviceable parts inside and opening will void warranty.
• Removing covers may expose you to dangerous shock hazards or other risks.
• Keep any heang devices away from the power cable and monitor.
• Do not place the monitor near water.
• Do not insert objects of any kind into the monitor's open slots, as they may touch dangerous voltage points.
• Please follow the laws and regulaons of your municipality to dispose the monitor properly.
• Do not use the monitor in high temperature, humid, dusty or oily areas.
• Do not install the monitor where it will be exposed to connual vibraon.
• Keep the plasc packaging out of children’s reach.
• If any damage is detected upon rst opening the box, contact agency from which you bought the monitor directly.
• If your monitor does not operate normally – in parcular, if there is any unusual sound or smell coming from the
monitor – unplug it immediately and contact an authorized dealer or the service center.

5User Manual Visit the ViewZ USA website at https://www.viewzusa.com
Important Safety Instructions
Caution
Available Temperature & Humidity
Dot Defect (dead pixel) of TFT
SAFETY INSTRUCTIONS
• If the connector between the plug and the pin is dusty or dirty, clean it properly using a dry cloth.
• Make sure to unplug the power cord before cleaning the monitor.
• Make sure to leave a gap between monitor and wall.
• Do not drop the monitor when moving it.
• Place your monitor in a locaon with low humidity and minimal dust.
• Install the monitor base on a showcase or shelf so that the end of the base does not protrude from the
showcase or shelf.
• Do not place the monitor on an unstable or small surface area.
• Do not install inside a vehicle.
• Disconnect the plug from the outlet during storms or lightning or if it has not been used for a long me.
• Do not try to move the monitor by pulling on the power cord.
• Do not cover the vents on the monitor.
• When moving the monitor, turn o and unplug the power cord. Make sure that all cables, including HDMI
cable and cables connected to other devices, are disconnected before moving it.
• Place the monitor out of children’s reach as they could damage it by hanging onto it.
• Operang Temperature : 32°F ~ 104°F / 0°C ~ 40°C
• Operang Humidity : 20 ~ 85% RH
ViewZ monitors are manufactured using high-end semiconductor technology with precision rangs of 99.9%
and above. However, it may be the case that certain RGB and white pixels seem darker (or enrely unlit i.e.
black).
Modern producon methods cannot guarantee an absolute fault-free monitor. To this eect, no LED
manufacturer can guarantee a defect free panel. A few isolated pixel or sub-pixel faults are considered
tolerable and dierent policies exist that govern the amount of these tolerable values.
While most pixel faults occur in isolated regions, a cluster of dead pixels or sub-pixels can somemes form for
which a separate ruling applies. A cluster is dened as an area of 5x5 pixels. ViewZ’s policy on pixel failure:
either as an isolated fault or in the form of a cluster is outlined on the website: www.viewzusa.com

6User ManualVisit the ViewZ USA website at https://www.viewzusa.com
Note
Statement
FCC RF INTERFERENCE STATEMENT
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protecon against harmful interference in a residenal
installaon.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instrucons, may cause harmful interference to radio communicaons. However, there is no guarantee that
interference will not occur in a parcular installaon.
If this equipment does cause harmful interference to radio or television recepon which can be determined by
turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the
following measures.
• Reorient or relocate the receiving antenna.
• Increase the separaon between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio, TV technician for help.
• Only shielded interface cable should be used.
Finally, any changes or modicaons to the equipment by the user not expressly approved by the grantee or
manufacturer could void the users authority to operate such equipment.
►DOC COMPLIANCE NOTICE
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the
radio interference regulaon of Canadian Department of communicaons.
• VGA and XGA are the registered trademark of IBM.
• VESA is the trademark of Video Electronics Standard Associaon.
• HDMI, HDMI logo and High-Denion Mulmedia Interface (high denion mulmedia digital interface) are the
trademark or registered trademark of HDMI Licensing LLC.
If some company or product trademark is not parcularly stated, the use of trademark has been fully recognized. Do
not alter, decompile, disassemble, decode or conduct reverse engineering to the soware installed in the product, or
it can be deemed as breach of the law.

7User Manual Visit the ViewZ USA website at https://www.viewzusa.com
Note
RoHS COMPLIANCE
Name and contents of toxic and hazardous substances or elements contained in the product.
LCD Screen
Housing (Case)
PCB assembly1)
Power cord & cable
Metal parts
Packing materials2)
Remote controller
Speaker
Accessories3)
COMPONENT FUNCTION
( Pb )
X

X
X


X
X

( Cd )









( PBB )









( Hg )









( Cr6+ )









( PBDE )









VALUE
1) PCB assembly includes the PCB and the electronic components composed by the PCB
2) Packing materials include the carton, expandable polystyrene and etc.
3) Accessories include User Manual and etc.
 : The toxic and hazardous substance contain the homogeneous materials which components do not exceed
the required limit, prescribed in the GB/T26572-2011 standards.
X : The toxic and hazardous substance contain one or more homogeneous materials which component exceeds
the required limit, prescribed in the GB/T26572-2011 standards.
Based on the provided information, the product contains hazardous material. Due to the limitation of the existing
technology, the hazardous material cannot be replaced, although we have been striving to improve this situation. The
product has the Environmental Friendly Use Period (EFUP) of 10 years.
The EFUP is valid only when the user operates in normal conditions as specified in the user manual.
Indicative description of Regulations on Regulation on Recycling and Disposal of Waste
Electrical and Electronic Products..
When you will not use this product anymore or warranty is expired, please dispose / send this product to the qualified
recycling station near your area. It is ordered / regulated by the Regulation on Recycling and Disposal of Waste
Electrical and Electronic Products.

8User ManualVisit the ViewZ USA website at https://www.viewzusa.com
The following tools may be required or recommended.
Wall Mount
Ceiling Mount
Your ViewZ monitor is shipped with all proper installaon hardware and components. If there are parts missing and/or damaged,
please stop the installaon and contact ViewZ USA at (888)-998-4399.
Your ViewZ monitor is compable with ViewZ monitor mounts. For more informaon, please contact ViewZ USA at (888)-998-4399.
Assembly Components - provided
Mounting Options
Installation Tools
TFT-LED Monitor (Qty 1) 110V Power Cable (Qty 1) RS232 Cable (Qty 1) User Manual (Qty 1)
Remote Controller (Qty 1)
INSTALLATION
• Part #
• Part #
• Part # WM71
CMKiT-04
XMS
• Tilng -15° ~ 0°
• Tilng -12° ~ +5°
• Max. Weight 160lb
• Universal Mount
• Compable with
• Compable with
• Compable with
49 / 55 EHB
49 / 55 ENB
49 / 55 ENB & 49 / 55 EHB
49 / 55 EHB
49 / 55 ENB
• Universal Mount
• 35" ~ 70"
• Universal Mount
Stud Finder & Pencil Protecve Eye-wear Level Ladder Phillips & Flathead Screwdriver Automac Screwdriver Phillips & Flathead Screwdriver Bit

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Features
FEATURES
• Creates a seamless display effect in multi-screen splicing.
• Supports m rows and n columns (1 ≤ m ≤ 10, 1 ≤ n ≤ 10) in splicing and 10 x10 at most.
• Remote control of RS232 serial port: each unit supports one RS232 input and loop-out
• Auto color adjustment guarantees color uniformity in mult-screen splicing with a built-in control unit to make
the best adjustment of color
• The built-in picture cutting and compensation function can work with system software to accommodate large
screen splicing project
• AV (composite) ports support a loop-through connection in video wall usage
• Industrial cooling fan is equipped for heat dissipation and improved reliability, supporting 24/7 operation.
Description
• Before operang the video wall monitor, please make sure you fully understand relevant prerequisites such as
the specicaon or limitaon of H/W and S/W. ViewZ shall not be responsible for loss, damage or injury caused
by improper use of products.
• You are not allowed to copy, use, alter or disseminate this manual in whole or in part without prior wrien
consent.
• Any and all product names, model names, labels, or company names used in this manual are the trademarks
and registered trademarks of ViewZ.
• If you have any advice or queson related to this manual, please contact our dealer, re-seller or our customer
service representaves.

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The following image is the descripon of interface input ports
Interface Input Ports
CONNECT EXTERNAL EQUIPMENTS
saoiuytrewq
1. AC IN
2. ON / OFF SWITCH
3. RS232 IN / OUT
4. USB IN #1 & #2
5. HDMI IN
6. DVI IN
7. VGA (15 Pin D-Sub) IN
8. PC AUDIO IN
9. AV(composite) 1-4 IN
10. AV(composite) OUT
11. AV AUDIO R/L OUT
12. Component (YPbPr - BNC) IN
13. S-VIDEO (Y/C - BNC) IN
14. AV AUDIO R/L IN
d f g

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Remote Controller
REMOTE FUNCTION
q
w
e
t
r
y
u
i
o
a
s
1. POWER - Power On & O
2. No Funcon - Number Key
3. F1 - Freeze Display
4. SMARTS - Select Sound Mode
5. ARROW - OSD Control
6. OK - Current OSD Value Conrm
7. VOLUME - Adjust Volume
8. SOURCE - Change the Input Source
9. INFO - Input Source Informaon
10. TIMER - Select Sleep Mode
11. No Funcon
12. MUTE - Turn O the Sound
13. SMARTP - Picture Mode
14. MENU - Enter the OSD
15. No Funcon
16. 16:9 - Select Aspect Rao
17. No Funcon - LOOP, P/N, AUDIO
18. COLOR - Select Color Mode
19. PLAY/PAUSE/STOP/ROTATE/PREV./NEXT/REV./FWD. -
USB Input Operaon
d
;
Display image, sound and custom sengs can be adjusted in OSD (On Screen Display) menu by remote controller. To adjust
monitor seng value:
1. Press the 'MENU' buon to enter the OSD menu
2. Press the 'SOURCE' buon, then press the ▲ / ▼ buons to select input source
Press the 'OK' buon to select a desired input source
3. Press the 'F1' buon to freeze current display image
4. Press the ▲ / ▼ buons to select the desired sub-menu. The selected sub-menu will be highlighted
5. Press the ◄ / ► buons to change the value you wish to adjust
6. Press the 'MENU' buon to conrm / exit for saving adjustment value on sub-menu
7. Press the 'MUTE' buon to on / o audio of monitor
f
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k
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• RS 232 communicaon sengs
Pinout : TXD: #2, RXD: #3, GND: #9
Baud rate : 9600 bps
Parity check bit : none
Data bit : 8 bit | Stop bit : 8 bit
• POWER ON/OFF RS232 communicaon command
POWER ON - RS232 command: 69 D0 C6
POWER OFF - RS232 command: E5 FD 20 71 8C
AV1 - RS232 command: E6 01 20 50 03 A5
AV2 - RS232 command: E6 01 20 50 04 A4
AV3 - RS232 command: E6 01 20 50 05 A3
AV4 - RS232 command: E6 01 20 50 06 A2
S-Video - RS232 command: E6 01 20 50 07 A1
YPbPr - RS232 command: E6 01 20 50 08 A0
DVI - RS232 command: E6 01 20 50 02 A6
HDMI - RS232 command: E6 01 20 50 01 A7
VGA - RS232 command: E6 01 20 50 00 A8
The above commands are hexadecimal.
RS-232 COMMANDS
POWER On/Off RS 232 Communication Command & Relevant Configurations
In consideraon of secondary development of centralized control circumstances, the POWER ON/OFF funcon of RS232
communicaon command & relevant conguraon setup are described as follow:

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CONTROL AND FUNCTION
Volume
How to use OSD
Select Input Source
Press the + / – buttons to adjust volume on monitor and remote controller
Press 'SOURCE' buon on monitor or on remote controller.
Press ▲ / ▼ buon to change input source and then press OK buon to select input source on monitor.
Press ▲ / ▼ buon to change input source and then press MENU buon to select input source on remote
controller.
If you connect any input source, monitor will display current input source resoluon and frequency.
Press MENU button on monitor or remote controller, to enter or exit main menu.
Press MENU button to return to the previous MENU.
Press the ◄ / ►buttons on remote controller or + / – buttons on monitor, to select a sub-menu such as PICTURE,
SOUND, SETUP & PC.
Press the ▲ / ▼ buttons on remote controller / monitor to enter the selected sub-menu.
Press the ▲ / ▼ buttons on remote controller / monitor to select an item which need to be adjusted.
Press the ◄ / ► buttons on remote controller or + / – buttons on monitor, to change or set the value of selected
one.
In operation, the unavailable function / value will be shown in gray.
This manual describes the operation of composite signal (Video 1) as an example. But PC (VGA) sub-menu is only
available in VGA input.

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CONTROL AND FUNCTION
Picture
▲/▼ MOVE ◄/►SELECT(ADJUST) MENU RETURN
1) Only available in Composite ( video ) input
2) Not available in VGA input
BRIGHTNESS
USER
Full 1) 2) 3) 4)
WARM
OFF-LOW-MID-HIGH
CONTRAST
HUE 1) 2)
SOFT
4 : 3 1) 2) 3) 4)
STANDARD
SATURATION 2)
SHARPNESS 2)
STANDARD
ASPECT RATIO
Adjust the brightness
Apply user selected values - brightness, contrast, color and hue
Set the image size to fit the screen resolution
Give the white color a reddish tint
Estimates the amount of noise automatically and applies suitable noise reduction processing
Adjust the contrast
Adjust the hue
Provide enhanced contrast and sharpness
Set the image size to 4 : 3
Give the white color a neutral tint
Adjust the color saturation
Adjust the color sharpness
Provide standard contrast and sharpness
Adjust the video format
0 ~100
0 ~100
0 ~100
0 ~ 100
0 ~ 100
See table below
BRIGHT
PC Mode 3)
COOL
PICTURE MODE
NOISE REDUCT. 2)
COLOR TEMP.
Reduce contrast and sharpness
Stretch the input image to fit the screen with 16:9 ratio
Give the white color a blue-ish tint
Adjust the image color setting
Reduce the noise
Adjust the color setting
See table below
See table below
See table below
FUNCTION
PICTURE MODE
ASPECT RATIO
COLOR TEMP.
NOISE REDUCTION
VALUE
1) VGA-input support
2) AV-input support
3) HDMI-input support
4) BNC-input support

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SoundMode
Treble
Bass
Balance
Standard
50
50
0
CONTROL AND FUNCTION
Sound
SOUND MODE
TREBLE
BASS
Select one of the presets
Adjust the treble level
Adjust the bass level
USER / MUSIC / MOVIE / STANDARD
0 ~100
0 ~100
BALANCE Adjust the balance between left & right channel -50 ~50
FUNCTION VALUE
▲/▼ MOVE ◄/►SELECT(ADJUST) MENU RETURN

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English
CONTROL AND FUNCTION
Setup - OSD
▲/▼ MOVE ◄/►SELECT(ADJUST) MENU RETURN
OSD LANGUAGE
BLUE SCREEN
OSD DISPLAY TIME
OSD TRANSPARENCY
RESET
Set the language of the OSD menu
Set the blue display whether or not detect signal input
Set the OSD display time
Set the OSD MENU transparency
Set the timer for auto standby
Reset the monitor settings to the factory default
English, Chinese
ON / OFF
15, 30, 45 & 60 sec
0 ~100
SLEEP TIME OFF, 15, 30, 45, 60, 90,
120 or 240 min.
FUNCTION VALUE

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CONTROL AND FUNCTION
Advance
H-POSITION 1)
AUTO ADJUST
V-POSITION1)
Adjust the horizontal picture position
Adjust the screen automatically
Adjust the vertical picture position
1 ~ 100
Press ►button on remote controller to set
auto adjust for screen
1 ~ 100
FREQUENCY 1)
PHASE 1)
Adjust the number of horizontal picture elements
Adjust the vertical noise of screen image
1 ~ 100
1 ~ 100
FUNCTION VALUE
1) Only available in VGA input
▲/▼ MOVE ◄/►SELECT(ADJUST) MENU RETURN

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USB MEDIA PLAYER
Specification
Video Codec
Text Format
Capacity
Video Format
WMA/WMV, AAC, AC3, DIVX, MPEG, H264, VC1, AVS, FLV, RM/RMVB
TXT (raw text file only)
Max 16GB
MPEG, AVI, MOV, MP4, MKV, RM, RMVB
Image Format
Music Format
JPEG, PNG, BMP
mp3, mp4, wma
Support
On remote controller, use PLAY / PAUSE / STOP / ROTATE / PREV. / NEXT / REV. /FWD buons to operate USB media player.

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MOUNTING GUIDE
Wall Mounting (Optional)
VZ-NB / UNB monitors are suitable for universal wall mount (not included).
1. VZ-49ENB & VZ-49EHB : Universal WALL MOUNT 600 x 400 mm
2. VZ-55ENB & VZ-55EHB : Universal WALL MOUNT 600 x ( 94 + 200 + 94) mm
Mounng Safety !
At least two people are recommended to safely install the mount and monitor.
WARNING !
If user uses screws bigger and longer than
M6 x L12 mm for VZ-49ENB, VZ-55ENB, VZ-49EHB & VZ-55EHB
it may cause damage to the unit. Please use bolt of correct size and length as instructed.
Minimum 4 * M6 x L12 screws for
VZ-49ENB / 55ENB
VZ-49EHB / 55EHB

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SPECIFICATION
LCD
INTERFACE
Panel Type
Active Display Area (mm)
Bezel width (T / B / L / R)
Active to Active Bezel
Aspect Ratio
Color Temperature
Speaker
Operating Temperature
Operating Humidity
Storage Temperature
Storage Humidity
Weight
Safety & EMC Certification
Electrical Ratings
Power Consumption
Accessories
Resolution
Case Type
Pixel Pitch (mm)
Brightness
Contrast Ratio
Display Color
Viewing Angle
Response Time
Black Metal
1920 (H) x 1080 (V)
8 ms (Gray to Gray)
16 : 9
2 x 10W
AC 100-240V, 50/60Hz AC 100-240V, 50/60Hz
YPbPr 1, S-Video(Y,C - BNC) 1, VGA (15Pin D-Sub) 1, DVI 1, HDMI 1, USB 2
32°F - 104°F / 0°C - 40°C
20 ~ 85% RH
RCA (AUDIO) INPUT / OUTPUT, PC STEREO INPUT
1.07 Billion Colors (10 Bit)
500 cd/m²
Warm / Standard / Cool
FCC / RoHS
VIDEO #1 (1ch loop-through out), VIDEO #2, VIDEO #3, VIDEO #4
14°F ~ 140°F / -10°C - 60°C
10 ~ 90% RH
RS232 cable, AC 110V Power cable, User’s Manual, Remote controller
Model No. VZ-49ENB VZ-55ENB
Size & Type 49"
49'' LED Backlit Monitor
0.630 (H) x 0.630 (V) mm
1300 : 1
178° / 178°
1209.6 (H) x 680.4 (V)
0.07” / 1.8 mm
0.14” / 3.6 mm
Net : 56.65 lbs / 25.7 kg
Gross : 74.51 lb / 33.8 kg
≤ 110 W (Max) / 0.5 W (Standby)
55"
55'' LED Backlit Monitor
0.630 (H) x 0.630 (V) mm
1400 : 1
1209.6 (H) x 680.4 (V)
0.07” / 1.8 mm
0.14” / 3.6 mm
Net : 59.96 lb / 27.2 kg
Gross : 82.49 lb / 37.42 kg
≤ 170 W (Max) / 0.5 W (Standby)