Viking VGIQ412-2RE User manual

Preferred Service
SM0-0002
April 2009
This manual covers general and
specific information including, but not
limited to the following model:
VGBQ300-2RE
VGBQ410-3RE
VGBQ412-2RE
VGIQ410-3RE
VGIQ412-2RE
VGBQ530-4RE
VGBQ532-3RE
VGIQ530-4RE
VGIQ532-3RE
Outdoor Gas Grills
(E-Series)
Service
Manual
This manual is to be used by qualified appliance technicians only.
Viking does not assume any responsibility for property damage
or personal injury for improper service procedures done by an
unqualified person.
(VGBQ532-3RE model shown)

© 2009 Viking Preferred Service
Table of Contents
2
Description Page
Important Information ..............................................3
Safety Information ....................................................3
WARRANTY INFORMATION
Warranty Information................................................4
Warranty Service Information ...................................5
GENERAL INFORMATION
Specifications ...........................................................6
Warnings...................................................................8
Model – Serial Number Matrix ...............................10
OPERATION
Lighting Grill...........................................................11
Using Grill...............................................................12
Smoker Burner and Smoker Box ............................12
Rotisserie ................................................................13
SERVICE DIAGNOSTICS AND PROCEDURES
Control Panels ........................................................14
Parts Location–Control Panel ................................16
Parts Location–Rear View .......................................17
Control Panel Components Access........................18
Light Switch ............................................................18
LED Lighting...........................................................19
Ignition Switch .......................................................19
Spark Module .........................................................20
Terminal Block ........................................................21
Igniter .....................................................................22
Infrared Igniter........................................................23
Rotisserie Igniter.....................................................24
Light Transformer ...................................................25
Parts Location–Burners...........................................26
Side Burner.............................................................27
Grill Burner .............................................................28
Infrared Rotisserie Burner.......................................29
Rotisserie Motor .....................................................31
Interior Light...........................................................31
Grill Canopy ...........................................................32
Component Testing................................................33
Troubleshooting Guide...........................................33
Description Page
WIRING DIAGRAMS
VGBQ/VGIQ E-Series Outdoor Grills
Wiring Diagram ....................................................34

© 2009 Viking Preferred Service 3
Important Information
Safety Information
We have provided many important safety messages
throughout this manual and on the appliance.
Always read and obey all safety messages. This is
a safety alert symbol.
This symbol alerts personnel to hazards that can
kill or hurt you and others. All safety messages will
be preceded by a safety alert symbol and the word
“DANGER”, “WARNING” or “CAUTION”. These
words mean:
All safety messages will identify the hazard, tell
you how to reduce the chance of injury, and inform
you what can happen if the instructions are not
followed.
To locate an authorized service agent, call:
Viking Customer Service
Phone No. 1-888-845-4641
Address your written correspondence to:
Viking Preferred Service
1803 HWY 82 West
Greenwood, MS 38930
SAVE THESE INSTRUCTIONS
REVIEW ALL SERVICE INFORMATION IN THE APPROPRIATE SERVICE MANUAL AND TECHNICAL
SHEETS BEFORE BEGINNING REPAIRS.
Pride and workmanship go into every product to provide our customers with quality appliances. It is possible,
however, that during the lifetime of a product, service may be required. Products should be serviced only by
a qualified authorized service technician who is familiar with the safety procedures required to perform the
repair and is equipped with the proper tools, parts, testing instruments, and the appropriate service manual.
DANGER
Immediate hazards which WILL result in severe
personal injury or death.
Hazards or unsafe practices which COULD
result in severe personal injury or death.
CAUTION
Hazards or unsafe practices which COULD
result in minor personal injury, product or
property damage.
WARNING
WARNING
To avoid risk of serious injury or death,
repairs should not be attempted by
unauthorized personnel.
CAUTION
VIKING will not be responsible for any injury
or property damage from improper service
procedures. If performing service on your
own product, you must assume responsibility
for any personal injury or property damage
which may result.

© 2009 Viking Preferred Service
Warranty Information
4
Professional Series Outdoor Gas Grill Warranty
One Year Full Warranty
Outdoor gas grills and all of their component parts, except as detailed below*, are warranted to be free from
defective materials or workmanship in normal household use for a period of twelve (12) months from the date of
original retail purchase. Viking Range Corporation, warrantor, agrees to repair or replace, at its option, any part
which fails or is found to be defective during the warranty period.
*Painted and decorative items are warranted to be free from defective materials or workmanship for a period of
ninety (90) days from the date of original retail purchase. ANY DEFECTS MUST BE REPORTED TO THE SELLING
DEALER WITHIN NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL PURCHASE. Viking Range Corporation
uses the most up-to-date processes and best materials available to produce all color finishes. However, slight
color variation may be noticed because of the inherent differences in painted parts and porcelain parts as well as
differences in kitchen lighting, product locations, and other factors.
Five Year Limited Warranty
Any burner assemblies, TruSear™ infrared burner, infrared rotisserie burner, or porcelain grill grate which fails due to
defective materials or workmanship in normal household use during the second through fifth year from the date of
original retail purchase will be repaired or replaced, free of charge for the part itself, with the owner paying all other
costs, including labor. Corrosion, scratching, and discoloration due to improper use and care of the outdoor product
is excluded from this warranty.
Lifetime Limited Warranty
Any stainless steel part or porcelain grill grate which rusts through due to defective materials or workmanship in
normal household use during the fifth through the useful lifetime of the grill from the date of original retail purchase
will be repaired or replaced, free of charge for the part itself, with the owner paying all other costs, including labor.
Ninety (90) Day Residential Plus Warranty
This warranty applies to applications where use of the product extends beyond normal residential use. Examples
are, but not limited to, bed and breakfasts, fire stations, private clubs, churches, etc. This warranty excludes all
commercial locations such as restaurants, food service locations and institutional food service locations.
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of
the product during the term of the warranty.
This warranty shall apply to products purchased and located in the United States and Canada. Products must be
purchased in the country where service is requested. Warranty labor shall be performed by an authorized Viking
Range Corporation service agency or representative. Warranty shall not apply to damage resulting from abuse,
accident, natural disaster, loss of electrical power to the product for any reason, alteration, outdoor use, improper
installation, improper operation, or repair or service of the product by anyone other than an authorized Viking Range
Corporation service agency or representative. This warranty does not apply to commercial usage. Warrantor is not
responsible for consequential or incidental damage whether arising out of breach of warranty, breach of contract, or
otherwise. Some jurisdictions do not allow the exclusion or limitation of incidental of consequential damages, so the
above limitation or exclusion may not apply to you.
Owner shall be responsible for proper installation, providing normal care and maintenance, providing proof of
purchase upon request, and making the appliance reasonably accessible for service. If the product or one of its
component parts contains a defect or malfunction during the warranty period, after a reasonable number of attempts
by the warrantor to remedy the defects or malfunctions, the owner is entitled to either a refund or replacement of
the product or its component part or parts. Warrantor’s liability on any claim of any kind, with respect to the goods
or services covered hereunder, shall in no case exceed the price of the goods or service or part thereof which gives
rise to the claim.
VIKING RANGE CORPORATION
111 Front Street, Greenwood, Mississippi (MS) 38930 USA 662-455-1200
Specifications are subject to change without notice.
For more product information, call 1-888-VIKING1 (845-4641), or visit our web
site at http://www.vikingrange.com

© 2009 Viking Preferred Service
Warranty Information
5
WARRANTY SERVICE
Under the terms of this warranty, service must be performed by a factory authorized Viking Range Corporation
service agent or representative. Service will be provided during normal business hours, and labor performed at
overtime or premium rates shall not be covered by this warranty. To obtain warranty service, contact the dealer
from whom the product was purchased, an authorized Viking Range Corporation service agent, or Viking Range
Corporation. Provide model and serial number and date of original purchase. For the name of your nearest
authorized Viking Range Corporation service agency, call the dealer from whom the product was purchased or Viking
Range Corporation. IMPORTANT: Retain proof of original purchase to establish warranty period.
The return of the Owner Registration Card is not a condition of warranty coverage. You should, however, return the
Owner Registration Card so that Viking Range Corporation can contact you should any question of safety arise which
could affect you.
Any implied warranties of merchantability and fitness applicable to the described halogen elements
are limited in duration to the period of coverage of the applicable express written limited warranties set
forth above. Some jurisdictions DO NOT allow limitations on how long an implied warranty lasts, so the above
limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other
rights which may vary from jurisdiction to jurisdiction.
VIKING RANGE CORPORATION
£££ÊÀÌÊ-ÌÀiiÌÊUÊÀiiÜ`]ÊÃÃÃÃ««ÊÎnÎäÊ1-
[phone]
www.vikingrange.com
Specification subject to change without notice

General Information
© 2009 Viking Preferred Service 6
Specifications*
30”W. & 41”W. E-Series Grills
Description VGBQ300E1 VGBQ410E1/
VGIQ410E1
VGBQ412E1
Overall width 29-1/2” (74.9 cm) 41-3/16” (104.6 cm) 41-3/16”(104.6 cm)
Overall depth 32-3/4” (83.2 cm)
Gas requirements Natural: standard residential 1/2” (1.3 cm) ID gas service line.
LP/Propane: equipped with high capacity hose/regulator assembly
for connection to standard 5gal, 20 lb. LP/Propane gas cylinder
with Type 1, QCC-1 connection or standard residential 1/2”
(1.3 cm) ID gas service line.
Electrical requirements 120VAC/60HZ - 3’ ( 91.4 cm) power cord supply cord with 3-prong
grounded plug attached to grill
120VAC/60HZ - 2’ (61.0 cm) power cord supply cord with 3-prong
grounded plug attached to rotisserie motor
Grill burner rating 29,000 BTU Nat./28,000 BTU LP (7.3 kW Nat./6.5 kW LP)
TruSear™ burner rating
(If applicable)
30,000 BTU Nat./LP (8.3 kW Nat./LP)
Smoker burner rating
(If applicable)
15,000 Nat./
13,000 LP BTU
( 3.7 kW Nat./
3.1 kW LP)
15,000 Nat./
13,000 LP BTU
( 3.7 kW Nat./
3.1 kW LP)
Side burner rating
(If applicable)
N/A N/A 15,000 BTU Nat./13,500
BTU LP
(4.4 kW Nat./4.0 kW LP)
Rotisserie burner rating
(If applicable)
15,000 Nat./13,500 BTU LP
(4.4 kW Nat./4.0 kW LP)
Approximate
shipping weight
325 lbs.
(147 kg)
350 lbs.
(159 kg)
350 lbs.
(159 kg)
*Go to vikingrange.com for latest specifications
VGBQ300E1 VGBQ410E1/VGIQ410E1/VGBQ413E1
41-13/16”
(104.6 cm)
32-3/4”
(83.2 cm)
41-3/16”
(74.9 cm)
16-5/8”
(42.4 cm)
29-1/2”
(74.9 cm)
32-3/4”
(83.2 cm)
29-1/2”
(74.9 cm)
16-5/8”
(42.4 cm)

General Information
© 2009 Viking Preferred Service 7
Specifications*
53”W. E-Series Grills
Description VGBQ530E1/VGIQ530E1 VGBQ532E/VGIQ532E
Overall width 53-3/16” (135.1 cm)
Overall depth 32-3/4” (83.2 cm)
Gas requirements Natural: standard residential 1/2” (1.3 cm) ID gas service line.
LP/Propane: equipped with high capacity hose/regulator assembly
for connection to standard 5gal, 20 lb. LP/Propane gas cylinder
with Type 1, QCC-1 connection or standard residential 1/2”
(1.3 cm) ID gas service line.
Electrical requirements 120VAC/60HZ - 3’ ( 91.4 cm) power cord supply cord with 3-prong
grounded plug attached to grill
120VAC/60HZ - 2’ (61.0 cm) power cord supply cord with 3-prong
grounded plug attached to rotisserie motor
Grill burner rating 29,000 BTU Nat./28,000 BTU LP (7.3 kW Nat./6.5 kW LP)
TruSear™ burner rating
(If applicable)
30,000 BTU Nat/LP 8.3 kW Nat./LP
Smoker burner rating
(If applicable)
15,000 Nat./13,000 LP BTU
( 3.7 kW Nat./3.1 kW LP)
Side burner rating
(If applicable)
N/A 5,000 BTU Nat./13,500 BTU LP
(4.4 kW Nat./4.0 kW LP)
Rotisserie burner rating
(If applicable)
(2) 15,000 Nat./13,500 BTU LP
(4.4 kW Nat./4.0 kW LP)
15,000 Nat./13,500 BTU LP
(4.4 kW Nat./4.0 kW LP)
Approximate
shipping weight
490 lbs.
(222 kg)
460 lbs.
(209 kg)
*Go to vikingrange.com for latest specifications
VGBQ530E1/VGIQ530E1/ VGBQ532E/VGIQ532E
53-3/16”
(135.1 cm)
32-3/4”
(83.2 cm)
41-3/16”
(74.9 cm)
16-5/8”
(42.4 cm)

General Information
© 2009 Viking Preferred Service 8
Warnings
Read and follow all instructions before using this
appliance to prevent the potential risk of fire,
electric shock, personal injury, or damage to the
appliance as a result of improper usage of the
appliance. Use appliance only for its intended
purpose as described in this manual.
DO NOT attempt to adjust, repair, service, or
replace any part of your appliance unless it is
specifically recommended in this manual. All other
servicing should be referred to a qualified servicer.
Keep grill area clear and free from combustible
materials, gasoline, and other flammable vapors.
When the outdoor grill is not in use, the gas supply
must be turned off at the LP gas supply cylinder.
The pressure regulator and hose assembly supplied
with the outdoor grill must be used. Replacement
pressure regulators and hose assemblies must be
those specified by the manufacturer.
Finding a leak is not a “do-it-yourself” procedure.
Some leaks can only be found with the burner
control in the on position and this must be done by
a qualified technician.
The LP supply cylinder to be used must be
constructed and marked in accordance with
the specifications for LP- gas cylinders of the
U.S. Department of Transportation (DOT) or
the National Standard of Canada, CAN/CSA-
B339, Cylinders, Spheres, and Tubes for the
Transportation of Dangerous Goods.
Gas Manifold Pressure–
Natural gas - 4.0” W.C.P.
LP/Propane - 10.0” W.C.P.
WARNING
FOR YOUR SAFETY
If not installed, operated and maintained in
accordance with the manufacturer’s
instructions, this product could expose you to
substances in fuel or fuel combustion which
can cause death or serious illness and which
are known to cause cancer, birth defects or
other reproductive harm.
For example, benzene is a chemical which is
part of the gas supplied to the cooking
product. It is consumed in the flame during
combustion. However, exposure to a small
amount of benzene is possible if a gas leak
occurs. Formaldehyde and soot are by-
products of incomplete combustion. Properly
adjusted burners with a bluish rather than
yellow flame minimize incomplete combustion.
WARNING
This outdoor gas grill is not intended to be
installed in or on recreational vehicles and/or
boats.
WARNING
Do not use flammable cleaning materials. Use
a flashlight to inspect the burner inlet to ensure
it is not blocked. If obstructions can be seen,
use a metal wire coat hanger that has been
straightened out. Shake out any debris through
the air shutter.
WARNING
EXPLOSION HAZARD
Do not use the grill as storage area for
flammable materials. Keep area clear and free
from combustible materials, gasoline, and
other flammable vapors and liquids. Failure to
do so can result in death, explosion, or fire.
WARNING
Before lighting the burners inspect the gas
supply piping or hose. If there is evidence of
cuts, wear, or abrasion, it must be replaced
prior to use. Always keep your face and body
as far away from the grill as possible when
lighting.

General Information
© 2009 Viking Preferred Service 9
CAUTION
Conversions should only be performed by an
authorized service technician.
WARNING
For Your Safety
If you smell gas:
1. Shut off gas to the appliance.
2. Extinguish any open flame.
3. Open lid.
4. If odor continues, keep away from the
appliance, immediately call your gas supplier
or your fire department.
WARNING
Keep electrical supply cord and the fuel supply
hose away from heated surfaces.
WARNING
For Your Safety
1. Do not store or use gasoline or other
flammable vapors and liquids in the vicinity
of this or any other appliance.
2. Any LP cylinder not connected for use shall
not be stored in the vicinity of this or any
other appliance.
WARNING
Electrical Shock Hazard
This unit is equipped with a grounding plug
for your protection against shock hazard and
should be plugged directly into a properly
grounded receptacle. Do not cut or remove
the grounding prong from this plug. Keep all
electric cords away from the heated surfaces
of the grill.
CAUTION
Before placing into operation, always check for
gas leaks with a soapy water solution. DO NOT
USE AN OPEN FLAME TO CHECK FOR LEAKS.
WARNING
Keep electrical supply cord and the fuel supply
hose away from heated surfaces.
WARNING
Spider And Insect Infestation
Spiders and insects can nest in the burners/
venturi tubes of this or any other grill, and
cause the gas to flow from the front of the
burner. This is a very dangerous condition
that can cause a fire to occur behind the valve
panel, thereby damaging the grill and making
it unsafe to operate.
WARNING
This unit is for outdoor use only! Do not
operate in a building, garage or any other
enclosed areas. This could result in carbon
monoxide buildup which could result in injury
or death.
CAUTION
Wait at least five minutes before relighting
a hot grill to allow any accumulated gas to
dissipate. Keep a spray bottle of soapy water
near the gas supply valve and check the
connections for gas leaks before each use.

General Information
© 2009 Viking Preferred Service 10
Model – Serial Number Matrix
The model number and serial number for your
appliance can be found by sliding out and
completely removing the drip tray and looking
under the left front bottom of the burner box.
Model Numbers
Serial Numbers
VGIQ5323RE1LSS
V=Professional Series
Gas
2 Side Burners
53”
3 Grill Burners
E-Series
Rotisserie
L.P. Gas
Stainless Steel
Infrared Grill
03 11 09 C00009321
Serial Number
Month
Day
Year of Manufacture

© 2009 Viking Preferred Service 11
Operation
Before Lighting Grill
Prior to turning on the gas, inspect the gas supply
tubing or hose. Look for evidence of abrasion, cuts,
wear and tear, or other damage which could require
replacement prior to use. Make sure all burner
control knobs are off. Do not attempt to light the
burners if the smell of gas is present.
Check the connection with a soap and water
solution after attaching the hose. Make sure there is
gas in the tank and the tank is upright.
Flavor Generator Plates Proper Installation
Place the stainless steel
perforated flavor
generator plates so that
the front and rear tabs
rest on the grill frame.
The flash tube must be
accessible through the
plates. If the flash
tube is not accessible,
the flavor generator
plates are not properly
installed.
Using Grill with Outdoor Approved Hoods
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installed in a covered yet non-enclosed (well
ventilated) area. Outdoor hoods aid greatly
in smoke and odor removal, but should not
be expected to eliminate them entirely. They
should also be protected from natural elements
(such as rain) as much as possible.
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position before lighting the grill.
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possible when cooking so smoke is exhausted
out the back of the grill. This allows optimum
performance of the hood.
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the outdoor hood may be compromised.
Lighting Grill/Smoke Burners
Make sure the unit is plugged into a properly
grounded receptacle. Turn the appropriate control
knob counter-clockwise to any position. This control
is both a gas valve and an electric switch. Burners
will ignite at any “ON” position with the automatic
recognition system. If the flame goes out for any
reason, the burners will automatically reignite if the
gas is still flowing. When gas is permitted to flow to
the burners, the electric igniters start sparking. On
all surface igniters you should hear a clicking sound.
If you do not, turn off the control and check that
the unit is plugged in and that the fuse or circuit
breaker is not blown or tripped.
Within a few moments, enough gas will have
traveled to the burner to be able to light. When
the burner lights, turn the burner control to any
position to adjust the flame size. If the burner does
not light in 4 seconds, turn the knob to “OFF”
and wait 5 minutes before trying again. This will
allow accumulated gas to dissipate. After several
failed attempts the burner can be lit with a paper
book match using the flash tubes.
If you have just attempted to light the burner with
the igniter, allow 5 minutes for any accumulated gas
to dissipate. Place the lit match through the grid
next to the flash tube of the burner being lit. Keep
your face as far away from the grill as possible.
Make sure the match is adjacent to the flash tube.
Push and turn the control knob until the “HIGH”
position on the knob aligns with the indicator line
on the control panel. Make sure you are turning
the control knob that corresponds with the burner
being lit. If the burner does not light in 4 seconds,
turn the knob to “OFF,” wait 5 minutes, and
try again. If the burner will not light after several
attempts, see the Troubleshooting section.
Flash tubeFlash tube
Flash tubeFlash tube

© 2009 Viking Preferred Service 12
Operation
Lighting Grill (continued)
Lighting TruSear™ Infrared Burner (If Applicable)
Before lighting the burner, remove the stainless
steel cover. Push in and turn the TruSear™ infrared
control knob until the “HIGH” position on the
knob aligns with the indicator line on the control
panel, and continue to hold in the knob. Press the
electronic ignition button that corresponds to the
control knob. You will hear a clicking sound. After
the burner lights, hold in the control knob about 5
seconds longer or until the burner remains lit. Once
lit, turn the control knob to the desired setting.
If the burner does not light within 4 seconds,
release and turn the control knob to “OFF.”
Wait 5 minutes for any accumulated gas to
dissipate and try again. After several failed
attempts the burner can be lit with a paper book
match using the flash tubes.
Lighting Side Burners
First, remove the burner cover or any cooking
utensil from the burner grate. Push and turn the
control knob until the “HIGH” position aligns with
the indicator line on the control panel. Immediately
press the electronic ignition button corresponding
to the burner(s) being lit until the burner is lit or until
4 seconds pass. If the burner does not light after
several attempts, wait five minutes to allow any
accumulated gas to dissipate. If the burner will not
light after several attempts, then the burner can be
lit by holding a lit match next to the burner ports.
Push and turn the control knob until the “HIGH”
position on the knob aligns with the indicator line
on the control panel.
Lighting Infrared Rotisserie Burner
The location of the infrared burner makes it more
susceptible to strong wind conditions—more so
than the protected grill burners. For this reason you
should avoid using it during windy conditions.
Open the canopy. Push in and turn the rotisserie
control knob until the “HIGH” position on the
knob aligns with the indicator line on the control
panel and continue to hold in the knob. Press the
electronic ignition button which corresponds
to the rotisserie control knob. You will hear a
clicking sound. After the burner lights, hold the
rotisserie control knob in about 5 seconds longer
or until the burner remains lit. Once lit, turn the
control knob to the desired setting. If the burner
does not light within 4 seconds, release and turn
the control knob to “OFF”. Wait 5 minutes for any
accumulated gas to dissipate. If the burner does
not light after several attempts, then the burner can
be lit by holding a lit match to the burner (with the
control knob pushed in at the light position). Push
and turn the control knob until the “HIGH” position
on the knob aligns with the indicator line on the
control panel. Make sure you are turning the control
knob that corresponds with the burner being lit. If
relighting a hot burner, wait 5 minutes. Never leave
the rotisserie control knob at “ON” if
rotisserie is not in use.
Before You Begin
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knob to “HIGH” and preheat racks for an
additional 15 — 20 minutes. This allows the
porcelain grates to be “seasoned.”
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“HIGH” and preheat for 5 — 7 minutes.
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instructions.
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desired doneness. Adjust heat setting, if
necessary. The control knob may be set to any
position between “HIGH” and “LOW.”
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should be cleaned after each use.)

General Information
© 2009 Viking Preferred Service 13
Canopy Thermometers (If Applicable)
Your outdoor grill is equipped with a thermometer
on the canopy. The thermometer is designed
to aide in the preheating of the grill and
closed canopy grilling. The estimated cooking
temperatures with the canopy closed are:
WARM 150˚F (65˚C)
COLD SMOKE 150˚F — 200˚F (65˚C — 93˚C)
SMOKE 200˚F — 300˚F (93˚C — 149˚C)
GRILL 300˚F — 750˚F (149˚C — 399˚C)
E-Series canopy
thermometer
Smoker Burner and Smoker Box
Using the smoker box feature intensifies the flavor
by adding smoke to the grilling process. The
additional smoke creates a “cloud” around the
food which permeates meats and vegetables for
added smoky flavor. In order to use the smoker
box, remove the last set of porcelain grids and
flavor generator plate on the right hand side of the
grill. Set the smoker box in the opening so that the
front and rear tabs rest on the grill frame.
Wood Chip Use in Smoker Box
There are many wood chips available and selection
is based on personal taste. The most common chips
used are mesquite or hickory. Always soak the chips
in water prior to putting them into the box. Use the
“HIGH” position to start the chips smoking, then
reduce the heat to a lower level to prevent them
from drying out and flaming. If the wood chips do
flame up, add a small amount of water to extinguish
the flame. Use caution when adding water to a
hot box to avoid steam burns. This tray may also
be filled with water to produce steam. Whether
smoking or steaming, the grill should remain closed
as much as possible to maximize the effect.
During extended roasting periods, it is normal to
add fresh wood chips and water to the box several
times. Limit the amount of times the canopy is
opened—each peek adds about 15 minutes to the
cooking time.
Rotisserie
The rotisserie burner is an infrared burner which
provides intense searing radiant heat. Preferred by
professional chefs over other methods, this intense
heat is great for searing in the natural juices and
nutrients found in quality cuts of meat. Once lit, the
rotisserie burner will reach cooking temperatures
in about 1 minute. The red glow will even out in
about 5 minutes.
To install the rotisserie motor, align the drive shaft
on the motor with the gear box on the side of
the grill. Tighten the thumb screws on the motor
into the mounting brackets on the grill frame. The
skewer for the rotisserie is assembled into the gear
box assembly by placing the pointed end into
the gear box and resting the rounded end on the
wheels on the left side of the grill.
°F
150
250
350
500450
550
650
750
200
300
400
600
700
Smoker box
Motor
Skewer
Gear box
Mounting bracket Thumb screws
Rotisserie fork

© 2009 Viking Preferred Service 14
Service Diagnostics and Procedures
Control Panels
Side
Rear Rotisserie
Side
Front Grill
Ignition
Switch Ignition Switch
VGBQ412-2RE
Grill Light
Switch
Light
Switch
Ignition
Switch VGBQ300-2RE
Rotisserie Grill
Tru Sear
Infrared
VGIQ410-3RE
Grill Grill Grill/Smoker
Rotisserie GrillGrill
VGBQ410-3RE
Ignition
Switch
Light
Switch
Grill/Smoker
Grill Light
Switch
Grill/Smoker
Grill
Side
Rear Rotisserie Grill Grill Grill Grill
Side
Front Tru Sear Infrared Rotisserie Rotisserie
Ignition
Switch Ignition
Switch
VGIQ412-2RE VGBQ530-4RE
Light
Switch Light Switch
Grill/Smoker
Grill
Grill/Smoker

© 2009 Viking Preferred Service 15
Service Diagnostics and Procedures
Control Panels
Grill Tru Sear
Infrared
Rotisserie
Ignition
Switch VGIQ530-4RE
Side
Rear
Side
Front
Grill Grill
Rotisserie
Ignition
Switch VGBQ532-3RE
Side
Rear
Side
Front
Tru Sear
Infrared Grill Grill
Rotisserie
Ignition
Switch VGIQ532-3RE
Grill Light
Switch
Grill/Smoker
Grill Grill
Rotisserie
Light
Switch
Grill/Smoker
Light
Switch
Grill/Smoker

© 2009 Viking Preferred Service 16
Service Diagnostics and Procedures
Parts Location–Control Access Panel Removed (VGBQ532-3RE model shown)
Rear Side
Burner Valve
Light
Transformer Spark
Module
LED
Lighting
Rotisserie
Valve
Front Side
Burner
Valve
Infrared
Burner Valve
Grill
Valve
Grill
Igniter
Grill
Valve
Grill
Valve
Spark
Module/
Terminal
Block
Tru Sear
Igniter

© 2009 Viking Preferred Service 17
Service Diagnostics and Procedures
Parts Location–Rear View Access Panel Removed (VGBQ532-3RE model shown)
Rotisserie
Igniter
Rotisserie
Burner

© 2009 Viking Preferred Service 18
Service Diagnostics and Procedures
Control Panel Components Access
To gain access to the following components:
Electronic Ignition Switch, Ignition Module, Igniter,
Infrared Igniter and Rotisserie Igniter remove
control panel.
To access control panel components:
1. Remove the control panel knobs.
2. Remove the four screws securing the control
panel to the landing ledge.
3 Remove the two center bezel screws securing
the control panel to the manifold panel. Screw
location may differ per model.
4. Lower the control panel.
5. Reverse to reassemble.
Light Switch
The E-Series grills have interior halogen canopy
lights and are activated by a light switch. When
the switch is pressed the switch contacts close and
when the switch is in the off position the contacts
are open.
To access Light Switch:
1. Access control panel components
(see Control Panel Components Access section).
Locate light switch.
2. Remove nut securing switch to control panel,
and disconnect wiring.
3. Reverse procedure to reassemble.
Verify the switch reads open in the extended
position and 0 Ωin the pressed position.
Note: VGBQ532-3RE model shown
Screws
Screws
Light Switch
Light Switch
Nut

© 2009 Viking Preferred Service 19
Service Diagnostics and Procedures
LED Lighting
The grill uses LED lighting to illuminate the control
panel.
To access the LED lighting:
1. Access control panel components
(see Control Panel Components Access section).
Locate LED board(s).
2. Disconnect wiring for the LED boards.
5. Remove the screws securing LED board
and remove board.
6. Reverse procedure to
reassemble.
Ignition Switch
The grill uses ignition switches and 120VAC input
to generate a spark to ignite the burners. When the
end user makes a selection, the spark switch closes
sending voltage to the igniter generating a spark.
To access the spark switch:
1. Access control panel components
(see Control Panel Components Access section).
Locate spark switch(s).
4. Disconnect wiring and slide spark switches off
gas valve.
5. Reverse procedure to reassemble.
Verify the switch reads open when the valve is
off and 0 Ωwhen the valve is turned to the light
position.
Note: VGBQ532-3RE model shown
LED Board
Wiring
Scews
Spark Switch
Wiring

© 2009 Viking Preferred Service 20
Service Diagnostics and Procedures
Spark Module
The unit uses a spark module to supply power for
the igniters. When the surface valve is turned to
the light position, a signal is sent from the spark
switch to the module and voltage is sent to the
igniter generating a spark.
To access the spark module:
1. Access control panel components
(see Control Panel Components Access section).
Disconnect wires and remove control panel.
Locate spark module cover(s).
2. After removing drip tray, remove screw securing
cover and slide cover out.
6. Remove screws securing module, disconnect
wiring, and remove module.
7. Reverse procedure to reassemble.
Verify 120VAC input to the module from positions
L1 to N. Output should be position 1 (purple wire),
position 2 (yellow wire), position 3 (blue wire), and
position 4 (orange wire). If voltage is proper and
no spark is present at the igniter, check the igniter,
spark switch, and wiring. If all check good, replace
the module.
See wiring diagrams for correct connections.
Note: VGBQ532-3RE model shown
Spark Module Cover
Screw
Spark Module Cover
Spark Module