PPRROOFFEESSSSIIOONNAALLSSEERRIIEESS
OOUUTTDDOOOORRGGAASSGGRRIILLLLWWAARRRRAANNTTYY
OONNEEYYEEAARRFFUULLLLWWAARRRRAANNTTYY
Outdoor gas grills and all of their component parts, except as detailed below*, are warranted to be free from
defective materials or workmanship in normal household use for a period of twelve (12) months from the date
of original retail purchase. Viking Range Corporation, warrantor, agrees to repair or replace, at its option, any
part which fails or is found to be defective during the warranty period.
*Painted and decorative items are warranted to be free from defective materials or workmanship for a period of
ninety (90) days from the date of original retail purchase. ANY DEFECTS MUST BE REPORTED TO THE
SELLING DEALER WITHIN NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL PURCHASE.
Viking Range Corporation uses the most up-to-date processes and best materials available to produce all color
finishes. However, slight color variation may be noticed because of the inherent differences in painted parts
and porcelain parts as well as differences in kitchen lighting, product locations, and other factors.
FFIIVVEEYYEEAARRLLIIMMIITTEEDDWWAARRRRAANNTTYY
Any burner assemblies, TruSearTM infrared burner, infrared rotisserie burner, or porcelain grill grate which fails
due to defective materials or workmanship in normal household use during the second through fifth year from
the date of original retail purchase will be repaired or replaced, free of charge for the part itself, with the owner
paying all other costs, including labor. Corrosion, scratching, and discoloration, which may occur during regular
use of outdoor products is excluded from this warranty.
LLIIFFEETTIIMMEELLIIMMIITTEEDDWWAARRRRAANNTTYY
Any stainless steel part or porcelain grill grate, (see 90-day porcelain provision above*), which rruussttssthrough due
to defective materials or workmanship in normal household use during the fifth year through the useful lifetime
of the grill from the date of original retail purchase will be repaired or replaced, free of charge for the part itself,
with the owner paying all other costs, including labor.
NNIINNEETTYY((9900))DDAAYYRREESSIIDDEENNTTIIAALLPPLLUUSSWWAARRRRAANNTTYYThis warranty applies to applications where use of the product
extends beyond normal residential use. Examples are, but not limited to, bed and breakfasts, fire stations, private clubs,
churches, etc. This warranty excludes all commercial locations such as restaurants, food service locations and institutional
food service locations.
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee
owner of the product during the term of the warranty.
This warranty shall apply to products purchased and located in the United States and Canada. Products must
be purchased in the country where service is requested. Warranty labor shall be performed by an authorized
Viking Range Corporation service agency or representative. Warranty shall not apply to damage resulting from
abuse, accident, natural disaster, loss of electrical power to the product for any reason, alteration, improper
installation, improper operation, or repair or service of the product by anyone other than an authorized Viking
Range Corporation service agency or representative. This warranty does not apply to commercial usage.
Warrantor is not responsible for consequential or incidental damage whether arising out of breach of warranty,
breach of contract, or otherwise. Some jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
Owner shall be responsible for proper installation, providing normal care and maintenance, providing proof of
purchase upon request, and making the appliance reasonably accessible for service. If the product or one of its
component parts contains a defect or malfunction during the warranty period, after a reasonable number of
attempts by the warrantor to remedy the defects or malfunctions, the owner is entitled to either a refund or
replacement of the product or its component part or parts. Warrantor’s liability on any claim of any kind, with
respect to the goods or services covered hereunder, shall in no case exceed the price of the goods or service
or part thereof which gives rise to the claim.
WWAARRRRAANNTTYYSSEERRVVIICCEE: Under the terms of this warranty, service must be performed by a factory authorized
Viking Range Corporation service agent or representative. Service will be provided during normal business
hours, and labor performed at overtime or premium rates shall not be covered by this warranty. To obtain
warranty service, contact the dealer from whom the product was purchased, an authorized Viking Range
Corporation service agent, or Viking Range Corporation. Provide model and serial number and date of original
purchase. For the name of your nearest authorized Viking Range Corporation service agency, call the dealer
from whom the product was purchased or Viking Range Corporation. IIMMPPOORRTTAANNTT: Retain proof of original
purchase to establish warranty period.
The return of the Owner Registration Card is not a condition of warranty coverage. You should, however, return
the Owner Registration Card so that Viking Range Corporation can contact you should any question of safety
arise which could affect you.
Any implied warranties of merchantability and fitness applicable to the above described burner assemblies,
infrared rotisserie burners, porcelain grill grates, and stainless steel parts are limited in duration to the period of
coverage of the applicable express written limited warranties set forth above. Some jurisdictions do not allow
limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty
gives you specific legal rights, and you may also have other rights which may vary from jurisdiction to
jurisdiction.
Specifications subject to change without notice.
22 23
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If your grill rotisserie should fail to operate:
1. Is the electrical cord securely inserted in the electrical
outlet?
2. Is the circuit breaker open, or is a fuse blown?
If service is required:
1. Call your dealer or authorized service agency. The name
of the authorized service agency can be obtained from the
dealer or distributor in your area.
2. Have the following information readily available:
a. Model number
b. Serial number
c. Date purchased
d. Name of dealer from whom purchased
3. Clearly describe the problem that you are having.
If you are unable to obtain the name of an authorized service
agency, or if you continue to have service problems, contact Viking
Range Corporation at (888) 845-4641 or write to:
VVIIKKIINNGGRRAANNGGEECCOORRPPOORRAATTIIOONN
PPRREEFFEERRRREEDDSSEERRVVIICCEE
111 Front Street
Greenwood, Mississippi 38930 USA
RReeccoorrddtthheeiinnffoorrmmaattiioonniinnddiiccaatteeddbbeellooww..YYo
ouuwwiillllnneeeeddiittiiffsseerrvviiccee
iisseevveerrrreeqquuiirreedd..The model and serial number for your grill is
located on an identification plate located under the drip tray in the
rear left corner next to the inlet pipe.
Model Number Serial Number
Date of Purchase Date Installed
Dealer’s Name
Address
If service requires installation of parts, use only authorized parts to
ensure protection under the warranty.
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