Viking DSOE301SS User manual

Preferred Service
SMC-0015
March, 2010
This manual is to be used by qualified appliance technicians only.
Viking does not assume any responsibility for property damage
or personal injury for improper service procedures done by an
unqualified person.
Service
Manual
This Base Manual covers general and
specific information including, but not
limited to the following models:
DSOE301SS
DDOE301SS
DDOE305SS
Single
and Double
Wall Oven

Table of Contents
2
Description Page
Important Information ....................................................... 3
Safety Information ............................................................. 3
WARRANTY INFORMATION
Warranty Information......................................................... 4
Warranty Service Information ............................................ 5
GENERAL INFORMATION
Specifications .................................................................... 6
Dimensions........................................................................ 7
Warnings............................................................................ 8
Model–Serial Number Matrix .......................................... 11
OPERATION
Settings and Functions .................................................... 12
Bake............................................................................... 13
Convection Bake ........................................................... 13
TruConvec ..................................................................... 13
Convection Roast .......................................................... 13
Convection Broil............................................................ 13
Hi Broil........................................................................... 14
Med Broil....................................................................... 14
Low Broil........................................................................ 14
Self-Clean ...................................................................... 14
Cleaning and Maintenance ............................................. 15
DIAGNOSTICS
Diagnostic Procedures..................................................... 16
User Settings ................................................................... 16
Degrees ......................................................................... 16
Clock Setting ................................................................. 17
Sabbath Mode............................................................... 17
Showroom Mode........................................................... 17
Done.............................................................................. 17
Oven Selection and Offset Adjustment......................... 18
Offsets ........................................................................... 19
Diagnostics and Testing .................................................. 20
Upper/Lower Diagnostics................................................ 21
EOC Version .................................................................. 21
RTD................................................................................ 21
Probe ............................................................................. 21
Cycle Selector................................................................ 22
Setpoint......................................................................... 22
AD ................................................................................. 22
Component Testing......................................................... 23
Inner Bake...................................................................... 23
Outer Bake .................................................................... 23
Inner Broil ...................................................................... 23
Outer Broil..................................................................... 23
Convection .................................................................... 23
Convection Fan Hi F...................................................... 23
Convection Fan Lo F ..................................................... 24
Cooling Fan High .......................................................... 24
Cooling Fan Low ........................................................... 24
Cooling Fan High Speed RPM ...................................... 24
Cooling Fan Low Speed RPM........................................ 24
Lights–Oven .................................................................. 24
Convection Fan Low Speed Reverse............................. 25
Convection Fan High Speed Reverse............................25
Latch Motor ................................................................... 25
To Lock/Unlock door ..................................................... 25
Heat Light LED .............................................................. 26
Clean Light LED............................................................. 26
Door Switch ................................................................... 26
Panel Switch .................................................................. 26
Description ...................................................... Page
SERVICE DIAGNOSTICS AND PROCEDURES
Parts Location–Control Board.......................................... 27
Control boards ................................................................ 28
Fail Codes........................................................................ 30
Control Board Diagnosis ................................................. 31
Line Break Relay ............................................................ 31
Bake Element ................................................................ 31
Bake Relay ..................................................................... 32
Broil Element ................................................................. 32
Broil Relay (Inner and Outer) ......................................... 33
Inner Broil Relay.............................................................33
Outer Broil Relay ........................................................... 33
Convection Element...................................................... 33
Convection Relay........................................................... 34
Cooling Fan................................................................... 34
Fan Relay ....................................................................... 35
Fan–Hi Speed ................................................................ 35
Fan–Low Speed............................................................. 35
Convection Fan ............................................................. 36
Convection Operation................................................... 36
Clockwise (FWD)–Low Speed........................................ 36
Clockwise (FWD)–High Speed....................................... 36
Testing Control Board....................................................36
Door Lock Assembly...................................................... 37
Testing Lock Motor........................................................ 37
Testing Latch Switches................................................... 37
Checking the Door Lock Position Switches ................... 38
RTD Sensor.................................................................... 39
RTD Characteristics ....................................................... 39
Test Main Power Board.................................................. 39
Amp Sense .................................................................... 39
Hall Effect Sensor .......................................................... 40
Parts Location–Oven Top ................................................ 41
Main Top/Front Disassembly........................................... 42
Main Top/Rear Disassembly ............................................ 42
Control Board.................................................................. 43
Power Supply Board........................................................ 43
Terminal Block ................................................................. 44
Control Panel................................................................... 44
Oven Switch .................................................................... 46
Oven Selector Switch ...................................................... 46
Oven Thermostat ............................................................ 47
Clock................................................................................ 49
Parts Location–Oven ....................................................... 49
Parts Location–Main Back................................................ 50
Door Removal.................................................................. 51
Upper Rear Cover Disassembly....................................... 52
Rear Cover Disassembly.................................................. 52
Door Lock Assembly........................................................ 53
Broil Element ................................................................... 54
RTD Sensor...................................................................... 54
Convection Element........................................................ 55
Convection Fan ............................................................... 56
Smoke Eliminator ............................................................ 57
Rack Support ................................................................... 57
Oven Light....................................................................... 58
Bake Element .................................................................. 58
Oven Cooling Fan ........................................................... 59
Troubleshooting Guide.................................................... 60
WIRING DIAGRAMS
Wiring Schematic DSOE301............................................ 62
Wiring Schematic DDOE301 ........................................... 63
Wiring Schematic DSOE305............................................ 64
© 2010 Viking Preferred Service

© 2010 Viking Preferred Service 3
Important Information
Safety Information
We have provided many important safety messages
throughout this manual and on the appliance.
ALWAYS read and obey all safety messages. This is
a safety alert symbol.
This symbol alerts personnel to hazards that can
kill or hurt you and others. All safety messages will
be preceded by a safety alert symbol and the word
“DANGER”, “WARNING” or “CAUTION”. These
words mean:
All safety messages will identify the hazard, tell
you how to reduce the chance of injury, and inform
you what can happen if the instructions are not
followed.
Technical support for authorized servicers:
1-800-914-4799
Address your written correspondence to:
Viking Preferred Service
1803 HWY 82 West
Greenwood, MS 38930
SAVE THESE INSTRUCTIONS
REVIEW ALL SERVICE INFORMATION IN THE APPROPRIATE SERVICE MANUAL AND
TECHNICAL SHEETS BEFORE BEGINNING REPAIRS.
Pride and workmanship go into every product to provide our customers with quality appliances. It is possible,
however, that during the lifetime of a product, service may be required. Products should be serviced only by
a qualified authorized service technician who is familiar with the safety procedures required to perform the
repair and is equipped with the proper tools, parts, testing instruments, and the appropriate service manual.
DANGER
Immediate hazards which WILL result in severe
personal injury or death.
Hazards or unsafe practices which COULD
result in severe personal injury or death.
CAUTION
Hazards or unsafe practices which COULD
result in minor personal injury, product or
property damage.
WARNING
WARNING
To avoid risk of serious injury or death,
repairs should not be attempted by
unauthorized personnel.
CAUTION
VIKING will not be responsible for any injury
or property damage from improper service
procedures. If performing service on your
own product, you must assume responsibility
for any personal injury or property damage
which may result.

© 2010 Viking Preferred Service
Warranty Information
4
Built-In Electric Ovens Warranty
One Year Full Warranty
Built-in electric ovens and all of their component parts and accessories, except as detailed below*, are warranted
to be free from defective materials or workmanship in normal household use for a period of twelve (12) months
from the date of original retail purchase. Viking Range Corporation, warrantor, agrees to repair or replace, at its
option, any part which fails or is found to be defective during the warranty period.
*Glass (including light bulbs), painted and decorative items are warranted to be free from defective materials or
workmanship for a period of ninety (90) days from the date of original retail purchase. ANY DEFECTS MUST BE
REPORTED TO THE SELLING DEALER WITHIN NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL
PURCHASE.
Viking Range Corporation uses the most up-to-date processes and best materials available to produce all color
finishes. However, slight color variation may be noticed because of the inherent differences in painted parts and
porcelain parts as well as differences in kitchen lighting, product locations, and other factors.
Five Year Limited Warranty
Any bake element, broil element, or convection cook element which fails due to defective materials or workmanship
in normal household use during the second through fifth year from the date of original retail purchase will be
repaired or replaced, free of charge for the part itself, with the owner paying all other costs, including labor.
Ten Year Limited Warranty
Any porcelain oven or porcelain inner door panel which rusts through due to defective materials or workmanship
in normal household use during the second through the tenth year from the date of original retail purchase will
be repaired or replaced, free of charge for the part itself, with the owner paying all other costs, including labor.
NINETY (90) DAY RESIDENTIAL PLUS WARRANTY This warranty applies to applications where use of the
product extends beyond normal residential use. Examples are, but not limited to, bed and breakfasts, fire
stations, private clubs, churches, etc. This warranty excludes all commercial locations such as restaurants, food
service locations and institutional food service locations.
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner
of the product during the term of the warranty.
This warranty shall apply to products purchased and located in the United States and Canada. Products must be
purchased in the country where service is requested. Warranty labor shall be performed by an authorized Viking
Range Corporation service agency or representative. Warranty shall not apply to damage resulting from abuse,
accident, natural disaster, loss of electrical power to the product for any reason, alteration, outdoor use, improper
installation, improper operation, or repair or service of the product by anyone other than an authorized Viking
Range Corporation service agency or representative. This warranty does not apply to commercial usage.
Warrantor is not responsible for consequential or incidental damage whether arising out of breach of warranty,
breach of contract, or otherwise. Some jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
Owner shall be responsible for proper installation, providing normal care and maintenance, providing proof of
purchase upon request, and making the appliance reasonably accessible for service. If the product or one of its
component parts contains a defect or malfunction during the warranty period, after a reasonable number of
attempts by the warrantor to remedy the defects or malfunctions, the owner is entitled to either a refund or
replacement of the product or its component part or parts. Warrantor’s liability on any claim of any kind, with
respect to the goods or services covered hereunder, shall in no case exceed the price of the goods or service or
part thereof which gives rise to the claim.
VIKING RANGE CORPORATION
111 Front Street, Greenwood, Mississippi (MS) 38930 USA
662-455-1200
For more product information, call 1-888-VIKING1 (845-4641), or visit our
web site at http://www.vikingrange.com

© 2010 Viking Preferred Service
Warranty Information
5
WARRANTY SERVICE
Under the terms of this warranty, service must be performed by a factory authorized Viking Range Corporation
service agent or representative. Service will be provided during normal business hours, and labor performed
at overtime or premium rates shall not be covered by this warranty. To obtain warranty service, contact the dealer
from whom the product was purchased, an authorized Viking Range Corporation service agent, or Viking Range
Corporation. Provide model and serial number and date of original purchase. For the name of your nearest
authorized Viking Range Corporation service agency, call the dealer from whom the product was purchased or
Viking Range Corporation. IMPORTANT: Retain proof of original purchase to establish warranty period.
The return of the Owner Registration Card is not a condition of warranty coverage. You should, however, return the
Owner Registration Card so that Viking Range Corporation can contact you should any question of safety arise which
could affect you.
Any implied warranties of merchantability and fitness applicable to the described halogen elements are limited
in duration to the period of coverage of the applicable express written limited warranties set forth above. Some
jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to
you. This warranty gives you specific legal rights, and you may also have other rights which may vary from jurisdiction
to jurisdiction.
VIKING RANGE CORPORATION
£££ÊÀÌÊ-ÌÀiiÌÊUÊÀiiÜ`]ÊÃÃÃÃ««ÊÎnÎäÊ1-
[phone]
www.vikingrange.com
Specification subject to change without notice.

© 2010 Viking Preferred Service 66
General InformationGeneral Information
Specifications***
Designer Oven
Description DSOE301 DDOE301/305
Overall width 29-3/4” (00.0 cm)
Overall height 29-1/2” (74.9 cm) 51-1/2” (130.8 cm)
Overall depth To front of door 25-3/16” (64.3 cm)
Cutout width Standard—28-1/2” (72.4 cm)
Flush mount*—29-5/8” (75.25 cm)
Cutout height Standard—28-1/4” (71.8 cm)
Flush mount*—29-1/2” (74.9 cm)
Standard—50-1/4” (127.6 cm)
Flush mount*—51-1/2” (130.8 cm)
Cutout depth Standard—24” (61.0 cm)
Flush mount*—25” (63.5 cm)
Electrical requirements Separate, grounded 4-wire, 240 VAC,
50 amp service with its own circuit breaker
Maximum amp usage 23.3 amps—240 VAC
20.2 amps—208 VAC
46.7 amps—240 VAC
40.5 amps—208 VAC
Oven interior width 24-3/4” (62.9 cm)
Oven interior height 15-3/4” (40.0 cm)
Oven interior depth 18” (45.7 cm) Upper—18” (45.7 cm)
Lower—19” (48.3 cm)
Oven volume (measured
to AHAM Standard)**
4.1 cu. ft. Upper—4.1 cu. ft.
Lower—4.1 cu. ft.
Oven volume (total oven
cavity)
4.3 cu. ft. Upper—4.3 cu. ft.
Lower—4.5 cu. ft.
*Note: To install the oven in a flush mount application, the flush mount accessory kit
(D30FTS for single ovens and D30FTD for double ovens) is required.
**Note: The AHAM Standard for measuring oven capacity subtracts the door plug and
convection baffle dimension from the total oven volume.
***Go to vikingrange.com for the latest specifications.

© 2010 Viking Preferred Service 77
General Information
51-1/2”
(130.8 cm)
51-1/2”
(130.8 cm)
25-3/16”
(59.7 cm)
25-3/16”
(59.7 cm)
29-3/4”
(75.6 cm)
29-3/4”
(75.6 cm)
29-1/2”
(74.9 cm)
25-3/16”
(59.7 cm)
46-3/16”
(113.0 cm)
21-1/4”
(53.9 cm)
General Information
Dimensions

© 2010 Viking Preferred Service 88
General Information
Warnings
Read and follow all instructions before using this
appliance to prevent the potential risk of fire,
electric shock, personal injury, or damage to the
appliance as a result of improper usage of the
appliance. Use appliance only for its intended
purpose as described in this manual.
To ensure proper and safe operation: appliance
must be properly installed and grounded by a
qualified technician. DO NOT attempt to adjust,
repair, service, or replace any part of your appliance
unless it is specifically recommended in this manual.
All other servicing should be referred to a qualified
servicer.
Electrical Requirements
Check your national and local codes regarding
this unit.
UÊ ÊÊ"ÛiÊÀiµÕÀiÃÊ>ÊÃi«>À>Ìi]Ê}ÀÕ`i`Ê{ÜÀi]Ê
240V (AC), 50 amp service with its own circuit
breaker.
UÊÊ Ê7ÀiÊÃâiÃÊ>`ÊViVÌÃÊÕÃÌÊVvÀÊ
with the rating of the appliance and to the
requirements of the National Electrical Code,
ANSI/NFPA 70 – latest edition, or Canadian
Electrical Code, CSA C22.1-1982 and C22.2
No. 01982 – latest edition, and all local codes
and ordinances.
UÊÊ Ê"ÛiÊÕÃÌÊLiÊViVÌi`ÊÌÊÌiÊ«À«iÀÊ
electrical voltage and frequency as specified
on the model/serial rating plate (located under
right side of control panel).
UÊÊ Ê"ÛiÊÕÃÌÊLiÊViVÌi`ÊÌÊ}ÀÕ`i`ÊiÌ>Ê
permanent wiring system. Check with a
qualified electrician to make sure the oven is
properly grounded.
UÊÊ DO NOT ground to a gas pipe.
UÊÊ ÊDO NOT use an extension cord with this
appliance, because this may result in electrical
shock or other personal injury.
UÊÊ Ê/ÃÊÕÌÊÃÊiµÕ««i`ÊÜÌÊ>Ê °Ê£äÊ}ÀÕ`ÊÜÀiÊ
in the conduit.
UÊÊ Ê/iÊiiVÌÀV>ÊV`ÕÌÊÕÃÌÊLiÊi«ÌÊÌÊÌi
top left for a flush installation. NEVER cut
the conduit.
UÊÊ ÊiVÌÊÌiÊyiÝLiÊ>ÀÀi`ÊV>LiÊ`ÀiVÌÞÊ
to 4-wire, 240V household service. If codes
permit and separate grounding wiring is used,
we recommend that a qualified electrician
determine the grounding path and that the
wire gauge is in accordance with local codes.
UÊÊÊÊÕVÌÊLÝiÃÊÃÌ>i`ÊÊÀi>ÀÊÜ>
directly behind oven must be recessed
and located at the upper left-hand corner
of the cabinet.
UÊÊÊÊÊÊ1ÃÌi`ÊV`ÕÌÊViVÌÀÊÕÃÌÊLi
provided at the junction box.
UÊÊÊÊDO NOT install a fuse in the neutral or
grounding circuit. We recommend a time
delayed fuse or circuit breaker. Connect directly
to the fused disconnect (or circuit breaker
box) through flexible armored, or non-metallic
sheathed, copper cable (with grounding wire).
Cleaning Safety
UÊÊÊÊ/ÕÀÊvvÊ>ÊVÌÀÃÊ>`ÊÜ>ÌÊvÀÊ>««>ViÊ«>ÀÌÃÊ
to cool before touching or cleaning them.
UÊÊÊÊi>Ê>««>ViÊÜÌÊV>ÕÌ°Ê1ÃiÊV>ÀiÊÌÊ>Û`Ê
steam burns if a wet sponge or cloth is used
to wipe spills on a hot surface. Some cleaners
can produce noxious fumes if applied to a hot
surface.
Self-Clean Oven
UÊÊÊÊi>ÊÞÊ«>ÀÌÃÊÃÌi`ÊÊÌÃÊ}Õ`i°ÊDO NOT
clean door gasket. The door gasket is essential
for a good seal. Care should be taken not to
rub, damage, or move the gasket. DO NOT
use oven cleaners of any kind in or around any
part of the self-clean oven.
UÊÊÊÊÊivÀiÊÃivVi>}ÊÌiÊÛi]ÊÀiÛiÊLÀiÀÊ
pan, racks, and other utensils and wipe up
excessive spill-overs to prevent excessive
smoke or flaming.
UÊÊÊÊÊ/ÃÊÀ>}iÊvi>ÌÕÀiÃÊ>ÊV}Êv>]ÊÜVÊ
operates automatically during a clean cycle.
If the fan does not turn on, cancel the clean
operation and contact an authorized servicer.
General Information
WARNING
To avoid risk of property damage, personal
injury or death, follow information in this
manual exactly to prevent a fire or explosion.

© 2010 Viking Preferred Service 99
General InformationGeneral Information
Warnings
Important Safety Notice and Warning
The California Safe Drinking Water and Toxic
Enforcement Act of 1986 (Proposition 65) requires
the Governor of California to publish a list of
substances known to the State of California to
cause cancer or reproductive harm and requires
businesses to warn customers of potential
exposures to such substances. Users of this
appliance are hereby warned that when the oven
is engaged in the self-clean cycle, there may be
some low-level exposure to some of the listed
substances, including carbon monoxide. Exposure
to these substances can be minimized by properly
venting the oven to the outdoors by opening
the windows and/or door in the room where the
appliance is located during the self-clean cycle.
About Your Appliance
UÊÊÊÊÀÊ«À«iÀÊÛiÊ«iÀvÀ>ViÊ>`Ê«iÀ>Ì]Ê
DO NOT block or obstruct the oven vent duct
located on the right side of the air grille.
UÊÊÊÊÛ`ÊÌÕV}ÊÛiÊÛiÌÊ>Ài>ÊÜiÊÛiÊÃÊ
on and for several minutes after oven is turned
off. When the oven is in use, the vent and
surrounding area become hot enough to cause
burns. After oven is turned off, DO NOT touch
the oven vent or surrounding areas until they
have had sufficient time to cool.
UÊÊÊÊ"ÌiÀÊ«ÌiÌ>ÞÊÌÊÃÕÀv>ViÃÊVÕ`iÊÛiÊ
vent, surfaces near the vent opening, oven
door, areas around the oven door, and oven
window.
UÊÊ ÊÊ/iÊÃÕÃiÊvÊÛiÊ`ÀÃÊi°}°]ÊÃÌi««}]Ê
sitting, or leaning on them) can result in
potential hazards and/or injuries.
CAUTION
NEVER use appliance as a space heater to heat
or warm a room to prevent potential hazard to
the user and damage to the appliance.
DO NOT use the oven as a storage area for
food or cooking utensils.
WARNING
ELECTRICAL SHOCK HAZARD
DO NOT touch a hot oven light bulb with a
damp cloth as the bulb could break. Should
the bulb break, disconnect power to the
appliance before removing bulb to avoid
electrical shock.
WARNING
ELECTRICAL SHOCK HAZARD
Disconnect the electric power at the main fuse
or circuit breaker before replacing bulb.
WARNING
BURN OR ELECTRICAL SHOCK HAZARD
Make sure all controls are OFF and oven is
COOL before cleaning. Failure to do so can
result in burns or electrical shock.
WARNING
BURN OR ELECTRICAL SHOCK HAZARD
The misuse of the oven door(s) (e.g. stepping,
sitting, or leaning on them) can result in
hazards or injuries and damage to the product.
WARNING
DO NOT use the handle or oven door
to lift the oven. DO NOT lift or carry the door
by the handle.
WARNING
BURN HAZARD
When self-cleaning, surfaces may get hotter
than usual, therefore, children should be
kept away.

© 2010 Viking Preferred Service 1010
General Information
Warnings
CAUTION
DO NOT turn the temperature control on
during defrosting. Turning the convection fan
on will accelerate the natural defrosting of the
food without the heat.
CAUTION
DO NOT touch the exterior portions of the
oven after self-cleaning cycle has begun, since
some parts become extremely hot to the touch!
During the first few times the self-cleaning
feature is used, there may be some odor and
smoking from the “curing” of the binder in the
high-density insulation used in the oven. When
the insulation is thoroughly cured, this odor
will disappear. During subsequent self-cleaning
cycles, you may sense an odor characteristic of
high temperatures.
KEEP THE KITCHEN WELL-VENTED DURING
THE SELF-CLEAN CYCLE.
General Information
CAUTION
The oven is heavy—use extreme care when
handling.
WARNING
This features a self-cleaning cycle. During this
cycle, the oven reaches elevated temperatures
in order to burn off soil and deposits. A
powder ash residue is left in the bottom of the
oven after completion of the self-clean cycle.
NOTE: DO NOT use commercial oven cleaners
inside the oven. Use of these cleaners can
produce hazardous fumes or can damage the
porcelain finishes. DO NOT line the oven with
aluminum foil or other materials. These items
can melt or burn during a self-clean cycle,
causing permanent damage to the oven.
CAUTION
BURN HAZARD
The oven door, especially the glass, can get hot.
Danger of burning: DO NOT touch the glass!

© 2010 Viking Preferred Service 1111
General Information
VOLTAGE Hz WATTS AMPS
240 VAC 60 Hz 9.6 KW MAX 40
208 VAC 60 Hz 7.2 KW MAX 34.7
MODEL: DDOE301SS
SERIAL: 101609C00036178
VIKING RANGE CORP.
GREENWOOD, MISSISSIPPI 38930
Ce style ext certifie sous
UL 856 et les electrique domestiques,
CAN/USA C22.2 No.1 M-89
CUS
PEO20061
Serial Number
Month
Day
Year of Manufacture
10 16 09 C00036178
General Information
Model–Serial Number Matrix
The serial number and model number for your
appliance are located on the identification plate
mounted on the underside of the control panel.
Model Numbers
Serial Numbers
DD
O
E
30
1
SS
D=Viking Designer Series
Electric 30” Wide
Version
SS=Stainless
Double Oven

© 2010 Viking Preferred Service 12
Operation
Settings and Functions–Control Panel
Bake
Conventional, single-rack baking (breads, cakes,
cookies, pastry, pies, entrees, vegetables)
Conv Bake (Convection Bake)
Multi-rack baking for heavier or frozen foods
(e.g., four frozen pies, pizzas, entrees, vegetables)
TruConvec™
Multi-rack baking for breads, cakes, cookies
(up to six racks of cookies at once)
Conv Roast (Convection Roast)
Whole turkeys, whole chickens, hams, etc.
Conv Broil (Convection Broil)
Thicker meats, faster than regular broil, and with
less smoke generation
High-Broil
Dark meats at 1” thickness or less where rare or
medium doneness is desired
Medium-Broil
White meats such as chicken or meats greater than
1” thick that would be over-browned in high broil
Low-Broil
Delicate broiling such as meringue
Conv Dehydrate (Convection Dehydrate)
Use this setting to dehydrate fruits and vegetables
Conv Defrost (Convection Defrost)
Use this setting to defrost foods
Self-Clean
A pyrolytic self-cleaning cycle where the oven
reaches elevated temperatures in order to burn off
soils and deposits
Note: The upper oven is a 9 program selector and
the lower oven is a 5 program on the DDOE301.
The DDOE305 has both upper and lower as a
9 program selection.
Off/On
Indicator Light
Self-Clean
Indicator Light
Oven Function
Selector
Interior Oven Light Control
The oven has interior oven
lights that are controlled by one
switch on the control panel.
Push the switch to turn the
interior oven lights “ON”
and “OFF”.
Electronic Timing Center
The Electronic Timing Center is
used to program and control all
timing functions.
IMPORTANT: The time-of-day
must be set before any other
program can be used.
Temperature Control
Each oven has a separate
temperature control dial. The
controls can be set at any
temperature from 200°F (93°C)
to 550°F (288°C).
ALWAYS be sure the controls
are in the “OFF” position when
the ovens are not in use.
Note: DDOE301 shown above (DDOE305 will have the same selector on right as the upper oven).

© 2010 Viking Preferred Service 13
Operation
Settings and Functions
BAKE
Full power heat is
radiated from the bake
element in the bottom
of the oven cavity and
supplemental heat is
radiated from the broil
element. This function is
recommended for single-
rack baking. Many cookbooks contain recipes to be
cooked in the conventional manner. Conventional
baking/roasting is particularly suitable for dishes
that require a high temperature. Use this setting for
baking, roasting, and casseroles.
CONV BAKE
(Convection Bake)
The bottom element
operates at full power,
and the top broil
element operates at
supplemental power. The
heated air is circulated
by the motorized fan in
the rear of the oven providing a more even heat
distribution. This even circulation of air equalizes
the temperature throughout the oven cavity
and eliminates the hot and cold spots found in
conventional ovens. A major benefit of convection
baking is the ability to prepare food in quantity
using multiple racks—a feature not possible in a
standard oven.
When roasting using this setting, cool air is
quickly replaced, searing meats on the outside
and retaining more juices and natural flavor on
the inside with less shrinkage. With this heating
method, foods can be baked and roasted at the
same time with minimal taste transfer, even when
different dishes are involved, such as cakes, fish or
meat. The hot air system is especially economical
when thawing frozen food. Use this setting for
baking and roasting.
TRU CONV
(TruConvec™)
The rear element only
operates at full power.
There is no direct heat
from the bottom or top
elements. The motorized
fan in the rear of the
oven circulates air in the
oven cavity for even heating. Use this setting for
foods that require gentle cooking such as pastries,
souffles, yeast breads, quick breads and cakes.
Breads, cookies, and other baked goods come
out evenly textured with golden crusts. No special
bakeware is required. Use this function for single-
rack baking, multiple-rack baking, roasting, and
preparation of complete meals. This setting is also
recommended when baking large quantities of
baked goods at one time.
CONV ROAST
(Convection Roast)
The convection element
runs in conjunction with
the inner and outer broil
elements. This transfer
of heat (mainly from the
convection element) seals
moisture inside large
roasts. Use this setting for whole turkeys, whole
chickens, hams, etc.
CONV BROIL
(Convection Broil)
The top element
operates at full power.
This function is exactly
the same as regular
broiling with the
additional benefit of
air circulation by the
motorized fan in the rear of the oven. Smoke
is reduced since the airflow also reduces peak
temperatures on the food. Use this setting for
broiling thick cuts of meats.

© 2010 Viking Preferred Service 14
Operation
Settings and Functions
HI BROIL
Heat radiates from both
broil elements, located
in the top of the oven
cavity, at full power.
The distance between
the foods and the broil
elements determines
broiling speed. For fast
broiling, food may be as close as 2” (5 cm) to the
broil element or on the top rack. Fast broiling is
best for meats where rare to medium doneness
is desired. Use this setting for broiling small and
average cuts of meat.
MED BROIL
Inner and outer broil
elements pulse on and
off to produce less
heat for slow broiling.
Allow about 4” (10 cm)
between the top surface
of the food and the broil
element. Slow broiling
is best for chicken and ham in order to broil food
without over-browning it. Use this setting for
broiling small and average cuts of meat.
LOW BROIL
This mode uses only a
fraction of the available
power to the inner broil
element for delicate top-
browning. The inner broil
element is on for only
part of the time. Use this
setting to gently brown
meringue on racks 3 or 4
in 3-4 minutes.
SELF-CLEAN
This oven features an
automatic pyrolytic
self-cleaning cycle.
During this cycle, the
oven reaches elevated
temperatures in order
to burn off soil and
deposits. An integral
smoke eliminator helps reduce odors associated
with the soil burn off. A powder ash residue is left
in the bottom of the oven after completion of the
self-clean cycle. The door latch is automatically
activated after selecting the self-clean setting. The
latch ensures that the door cannot be opened while
the oven interior is at clean temperatures.
WARNING
This oven features a self-cleaning cycle.
During this cycle, the oven reaches elevated
temperatures in order to burn off soil and
deposits. A powder ash residue is left in the
bottom of the oven after completion of the
self-clean cycle.
NOTE: DO NOT use commercial oven cleaners
inside the oven. Use of these cleaners can
produce hazardous fumes or can damage the
porcelain finishes. DO NOT line the oven with
aluminum foil or other materials. These items
can melt or burn during a self-clean cycle,
causing permanent damage to the oven.
CAUTION
DO NOT touch the exterior portions of the
oven after self-cleaning cycle has begun, since
some parts become extremely hot to the touch!
During the first few times the self-cleaning
feature is used, there may be some odor and
smoking from the “curing” of the binder in the
high-density insulation used in the oven. When
the insulation is thoroughly cured, this odor
will disappear. During subsequent self-cleaning
cycles, you may sense an odor characteristic of
high temperatures.
KEEP THE KITCHEN WELL-VENTED DURING
THE SELF-CLEAN CYCLE.

© 2010 Viking Preferred Service 1515
General Information
Cleaning and Maintenance
Any piece of equipment works better and lasts
longer when maintained properly and kept clean.
Cooking equipment is no exception. Your oven
must be kept clean and maintained properly.
Oven Surfaces
Several different finishes have been used in your
electric oven. Cleaning instructions for each surface
are given below. Your oven features a self-clean
cycle for the oven interior. NEVER USE AMMONIA,
STEEL WOOL PADS OR ABRASIVE CLOTHS,
CLEANSERS, OVEN CLEANERS, OR ABRASIVE
POWDERS. THEY CAN PERMANENTLY DAMAGE
YOUR OVEN.
Control Knobs
MAKE SURE ALL THE CONTROL KNOBS POINT
TO THE OFF POSITION BEFORE REMOVING. Pull
the knobs straight off. Wash in detergent and warm
water. Dry completely and replace by pushing firmly
onto stem.
Stainless Steel Parts
Some stainless steel parts may have a protective
wrap, which must be peeled off. All stainless steel
body parts should be wiped regularly with hot,
soapy water at the end of each cooling period
and with liquid cleaner designed for this material
when soapy water will not do the job. If build-up
occurs, DO NOT use steel wool, or abrasive cloths,
cleaners, or powders. If it is necessary to scrape
a stainless steel surface to remove encrusted
material, soak area with hot, wet towels to loosen
the material, then use a wooden or nylon spatula or
scraper. DO NOT use a metal knife, spatula, or any
other metal tool to scrape stainless steel surfaces.
Scratches are almost impossible to remove.
Brass Parts
Broiler Pan and Grid
Clean with detergent and hot water. For stubborn
spots, use a soap-filled steel wool pad.
Oven Racks
Clean with detergent and hot water. Stubborn spots
can be scoured with a soap-filled steel wool pad.
DO NOT CLEAN THE OVEN RACKS OR RACK
SUPPORT USING THE SELF-CLEAN CYCLE. They
could sustain damage due to the extreme heat of
the self-clean cycle.
Meat Probe (305 models only)
The meat probe may be cleaned with soap and
water or a soap-filled scouring pad. Cool the probe
before cleaning. Scour stubborn spots with a soap-
filled scouring pad, rinse and dry.
UÊDO NOT immerse the meat probe in water.
UÊDO NOT store the probe in the oven.
General Information
CAUTION
All special ordered brass parts are coated
with an epoxy coating. DO NOT USE BRASS
CLEANERS OR ABRASIVE CLEANERS ON ANY
BRASS PARTS. All brass body parts should be
wiped regularly with hot soapy water. When
hot soapy water will not do the job, use every
day household cleaners that are not abrasive.

© 2010 Viking Preferred Service 16
Diagnostics
Diagnostic Procedures
The DSOE301, DDOE301, and DDOE305 use the same clock (TOD2) but because of the programming, the
actual buttons are labeled differently on the control panel. Below are examples showing both clocks.
For the following procedures, the clock from the DSOE301/DDOE301 is being used as the example. In this
manual, we will refer to (from left to right) Button 1—Button 2—(SET KNOB)—Button 3 and Button 4.
User Settings
To enter into Settings parameter, press and hold “BUTTON 1” for three seconds. When the Settings mode is
entered, the clock display will change to the first parameter (Temperature). To exit the Settings mode, press
“BUTTON 2”.
Note: Settings mode will automatically exit the Settings mode if nothing is pressed within 60 seconds.
Degrees
The “F” indicates that the unit is set to display fahrenheit (below left). To change to celsius, depress
“BUTTON 1”. The unit set for celsius is shown (below right).
DSOE301/DDOE301 DDOE305
1 2 3 4
SET
DSOE301/DDOE301 DDOE305
1 2 3 4
SET

© 2010 Viking Preferred Service 17
Diagnostics
User Settings (cont.)
Clock Setting
Rotate the “SET KNOB” clockwise one click to access the 12/24-hour Clock parameter (below left).
The H 12 indicates that the unit is set to display in AM/PM time (12-hour clock). To change to 24-hour time,
depress “BUTTON 1”. The clock set to 24-hour clock is shown (below right).
Note:12/24-hour clock function implemented in version 8.
Sabbath Mode
Rotate the “SET KNOB” clockwise one click to access the Sabbath mode parameter. The default is SABBATH
NO (below left). In order to activate the Sabbath mode feature, depress “BUTTON 1”. The Sabbath mode is
shown ON and activated (below right)
Note: Sabbath function implemented in version 8.
Showroom Mode
Rotate the “SET KNOB” clockwise one click to access the Showroom mode parameter. The default is
SHOWROOM NO (below left). In order to activate the Showroom mode feature, depress “BUTTON 1”.
The Showroom mode is shown ON and activated (below right)
Done
When the “SET KNOB” is advanced past the Showroom mode, the display will show DONE. Rotate the
“SET KNOB” counter-clockwise to access previously shown Settings parameters. Depress “BUTTON 2”
to exit.

Service Diagnostics and Procedures
OVEN SELECTION and OFFSETADJUSTMENT
OVEN SELECTION
To access this parameter, you must already be in the Settings parameters. To enter, push and hold ‘‘BUTTON
2’’ and ‘‘BUTTON 3’’ simultaneously and you will hear three beeps. Continue holding for five seconds until you
hear a confirmation beep. You will see a numeric number ‘‘2’’ on the DDOE series or a numeric number ‘‘1’’
on the DSOE series in the display as shown below on left and right. If the oven selection is incorrect, depress
‘‘BUTTON 1’’ to toggle between 1 (single) or 2 (double). After setting the proper parameter, press
‘‘BUTTON 4’’ to exit the program mode.
Important Parts Information
A replacement TOD2 (Clock) comes set at a default for a double oven (2). After replacing a clock on a single
oven, you must access the Oven Selection parameter and set it to number “1” for a single oven.
Note: Failure to do this will cause improper operation.
TOD2 (Clock) and EOC4 (Control Board) compatibility
There have been some changes to the EOC4 and TOD2 products that will affect how you service the
products.
The EOC4 programming has been updated to a V25 (V20 and higher works with internal testing equipment) in
the Designer Wall ovens (DDOE / DSOE). The TOD2 had to be updated to a V9 in order to work with the new
EOC4 software. V10 is the current version for the TOD2.
In the event you need to replace an EOC4 or TOD2 in the field, please refer to the cross reference chart
below. The servicer will need to verify the version of the TOD2 and EOC4 controls in the unit. This can be
done through the diagnostics by looking at the components themselves to get the version number.
EOC4Compatible
Version V12 V15 V19 V20 V24 V25
015195‐000 TOD2Interface V4‐V6 Yes Yes No No No No
015195‐000 TOD2Interface V9 No No Yes Yes Yes Yes
015195‐000 TOD2Interface V10 No No Yes Yes Yes Yes
015195‐000 TOD2Interface V11 No No Yes Yes Yes Yes
© 2010 Viking Preferred Service
18
Double oven (DDOE) Single oven (DSOE)

© 2010 Viking Preferred Service 19
Diagnostics
Offsets
In order to adjust the Offset parameter, you must first enter the Settings parameter as shown on page 16.
Next, access the Oven Selection parameter as shown on page 18. When you see either number “1” (single) or
number “2” (double), rotate the “SET KNOB” clockwise.
First, you will see the Offset parameter for the upper oven (DDOE) (below left). This will also be for the single
(DSOE) oven. If you need to adjust the lower oven temperature offset on a double oven, rotate the
“SET KNOB” clockwise to access the Lower Oven parameter as shown (below center). If you rotate the
“SET KNOB” clockwise past the lower offset, the word DONE will show in the display as shown (below right).
Once you have made your selection, press “BUTTON 1”. The Default parameter is 0°F (below left).
Now, if for example you need to INCREASE the temperature in the upper oven by 30° (determined by
checking the oven temperature with a loaded probe and averaging five temperature swings), you must
DECREASE the offset by 30° (below middle). If you find that the oven is 30° too hot, then you must
INCREASE offset by 30° (below right).
Once the proper adjustment has been made, depress “BUTTON 1” to accept the change. Then, depress
“BUTTON 4” to exit the Settings mode.
Remember: To increase (>) the temperature, decrease the offset. To decrease (<) the temperature,
increase > the offset!

© 2010 Viking Preferred Service 20
Diagnostics
Diagnostics and Testing
To enter Built-in Test mode, first enter the Settings mode.
Press and hold the “BUTTON 4” key. You will hear 3 beeps. Continue holding for five seconds, until the
control board signals one confirmation beep.
Then press within five seconds “BUTTON 3”, then “BUTTON 4”, then “BUTTON 3”.
When you have successfully entered the Diagnostic mode, the display will show the TOD2 software version
number (currently Version 10, shown below on left).
Note: Version numbers 4, 5 and 6 will not work with EOC4 versions 19 or higher. Version 9 or higher will
work with EOC4 versions 19 or Higher.
Note: While in the Diagnostic parameter, rotating the “SET KNOB” clockwise or counterclockwise will scroll
through all the testing parameters. When in a particular test, depress “BUTTON 1” to get back to Parameter
Selection to access other test. Depressing “BUTTON 4” at this point will exit the test mode.
When you have successfully entered the Diagnostic mode, rotate the “SET KNOB” clockwise. The display will
show the supplied frequency to the oven (60 Hz is shown below).
Rotate the “SET KNOB” clockwise to the DISPLAY parameter (below left). Depress “BUTTON 1” to activate
all elements within the clock (below right). Depress “BUTTON 1” to exit.
Note: Display test implemented in version 11.
After
comfirmation
beep
1
3
2