Viking K-1900-8/EWP User manual

PRODUCT MANUAL
Designed, Manufactured and Supported in the USA
COMMUNICATION & SECURITY SOLUTIONS
Vandal Resistant Hot-Line Phone with Keypad
Features
The K-1900-8 panel phone can either auto-dial a phone
number each time the handset is lifted, be used as a multi-
number auto-dialer, or be used as a standard (dumb)
phone. The unit will touch tone or pulse dial and will not
auto-dial on incoming calls.
The K-1900-8 housing consists of a heavy gauge stain-
less steel panel, a metal touch tone keypad, an armored
cable, a heavy duty handset, and an all metal cradle. The
K-1900-8 can be easily Touch Tone programmed at the
shop or installation site. All programming is stored in non-
volatile memory.
The K-1900-8-EWP shares all of the features of the K-
1900-8 in addition to Enhanced Weather Protection
(EWP) for outdoor installations where the unit is exposed
to precipitation or condensation. EWP products feature
foam rubber gaskets and boots, sealed connections, gel-
filled butt connectors, as well as urethane or thermal plas-
tic potted circuit boards with internally sealed,
field-adjustable trim pots and DIP switches for easy on-
site programming. For more information, see DOD# 859.
Note: If a ringer is required, use an external unit such as
the Viking SR-1 (DOD# 477) or LPR-1 (DOD# 550).
• Auto dials 1 (up to 32 digits) programmable speed dial
number
• Multi-number dialer mode adds 5 (up to 16 digits)
speed dial numbers
• Touch tone or pulse dialing
• Non-volatile memory (no batteries required)
• Operates on analog PABX and key system extensions
or analog Centrex and C.O. lines
• Programmable 6 digit security code
• Touch tone programmable
• Vandal Resistant Features: 0.105” thick 316 stain-
less steel panel with permanent laser etched graph-
ics, armored cable, metal cradle, heavy duty metal
keypad and hex drive mounting screws
• Weather Resistant Features: Marine grade 316
stainless steel faceplate and screws, sealed keypad,
weather resistant powder paint on optional VE-5x10
(DOD# 424).
• K-1900-8-EWP is designed to meet IP66 Ingress Pro-
tection Rating (see DOD# 859)
• 54” armored handset cord on K-1900-8-EWP
• Programmable pre-dial pause
• Blocks fraudulent calls from hand held pocket dialers
• Limited toll restriction in dumb phone mode
• Hearing aid compatible amplified handset with sealed
push button volume control
• Programmable Default Volume Level
• Programmable Volume Control Disable
• Catalog sales
• Kiosks
• Courtesy and customer service phones
• Automated tellers (ATM’s)
• Hot-line reservation phones
• Security and emergency phones
• Replaces leased ringdown circuits
• Gate/entrance communication in noisy locations
(diesel trucks, factory noise, etc.)
Power: Telephone line powered (20V DC/18mA min)
Dimensions: Overall - 5” x 10” x 4” (127mm x 254mm x
102mm)
Shipping Weight: 4 lbs. (1.8 kg )
Operating Temperature: -30°F to 140°F (-34°C to 60°C)
Humidity: Standard - 5% to 95% non-condensing
EWP - Up to 100% condensing
Panel Material: .105 inch thick stainless steel
Handset Cable Length:
Standard K-1900-7: 34” to 37” (86cm to 94cm)
K-1900-7-EWP: 52” to 57” (132cm to 145cm)
Mounting: Flush mount or surface mount with optional
VE-5x10 (DOD# 424)
Dial Speed: Touch Tone - Normal = 120ms on/off, Fast =
50ms on/off; Pulse - Normal = 10 pps, Fast = 20 pps
Connections: (2) gel-filled butt connectors
K-1900-8/EWP
Hot-Line Panel Phone
with Keypad
December 21, 2016
Applications
Specifications
www.vikingelectronics.com
Information: [phone]
VIKING

Installation
10.14"
3.69"
5.22"
Optional VE-5x10 Surface
Mount Box (not included)
10.0"
9.5"
4.04"
4.50"
5.00"
5.12"
1.72"
0.23"
Front View
of the K-1900-8
5.5"
2.5"
4.5"
- or -
Zinc-Plated Steel
Rough-In Box (included)
Side View
of the K-1900-8
(8) #6-32 x 3/4"
Stainless Steel Hexdrive
Screws (included)
C.O. Line
or Analog
PABX/KSU
Station
K-1900-8-EWP
shown with
optional
VE-GNP
Gooseneck
Pedestals
(not included)
*Gel-Filled
Butt Connectors
(included)
Red
Green
VE-GNP
B. Accessing the Programming Mode
Programming
1. Remote Programming
Step 1. Connect the green and red wires on the K-1900-8 to a C.O. line or analog PABX/KSU station.
Step 2. If using the multi-number dialer mode, set DIP switch 2 to ON.
Step 3. From a Touch Tone phone, call the line connected to the K-1900-8.
Step 4.
Take the K-1900-8 off-hook (remove handset from the cradle). From the calling phone enter “Q”
followed by the six digit security code, factory set to 845464 (see section A above). A double beep
will indicate that programming has been entered.
Step 5. Program as shown in sections D - I.
Step 6. To exit programming, hang up both phones.
2. Programming Without Using the Security Code
Step 1. Connect the green and red wires on the K-1900-8 to a C.O. line or analog PABX/KSU station.
Step 2. Set DIP switch 1to ON.
Step 3. If using the multi-number dialer mode, set DIP switch 2 to ON.
Step 4. From a Touch Tone phone, call the line connected to the K-1900-8.
Step 5. Take the K-1900-8 off-hook (remove handset from cradle). A double beep should be heard indi-
cating you have entered programming.
Step 6. Program from calling phone as shown in sections D - I.
Step 7. Set DIP switch 1back to OFF.
Step 8. To exit programming, simply hang-up the phones.
2
To install the K-1900-8 panel phone, attach the panel using the provided screws or use the optional VE-5x10 weather
resistant surface mount box. Note: Four extra screws and nuts are provided to fill the unused mounting holes. The
optional VE-5x10 surface mount box (shown below) is designed to be surface mounted to a wall, post, single gang
box or a VE-GNP or VE-GNP-2 goose neck pedestal (shown right). The K-1900-8 can also be mounted in an optional
VE-9x20 Weatherproof Enclosure (DOD# 413). Note: When mounting a K-1900-8-EWP in a VE-9x20, the length of
the handset cable must be reduced. Use a 3/32” hex key or bit to loosen the set screw in the brass handset cable re-
tainer. Pull approximately 18 inches of the cable through the panel and retighten the set screw.
IMPORTANT: Electronic devices are susceptible to lightning and power station electrical surges from both the AC
outlet and the telephone line. It is recommended that a surge protector be installed to protect against such surges.
* Note: The gel-filled (water-tight) butt connectors are designed for insulating displacement on
19-26 gauge wire with a maximum insulation of 0.082 inches. Cut off stripped wire ends before terminating.
A. Security Code
Step 1. Access programming as shown in section B.
Step 2. Enter your new security code followed by #47.
Step 3. To exit programming simply hang up the K-1900-8.
A six digit number may be used to access the programming mode. The security code has been factory set to
845464 (V-I-K-I-N-G). It is recommended that you change the security code to a personal 6 digit number:
Note: The security code must be six digits in length and MUST NOT contain a
Q or #. If you have forgotten your
security code, see section “B, 2. Programming Without Using the Security Code.”

Description Enter Digits + Location
Speed dial number ............................................................................................................................... 1-32 digit (0-9) + #00
Multi-number auto-dialer numbers 1-5 (DIP switch 2 must be ON) ...................................................... 1-32 digit (0-9) + #01-#05
Q(anywhere in the speed dial number) ............................................................................................... QQ
# (anywhere in the speed dial number) ............................................................................................... Q#
Set dialing speed to normal (Touch Tones: 120ms on/off, Pulse: 10 pps) (factory setting) .................. Q1
Set dialing speed to fast (Touch Tones: 50ms on/off, Pulse: 20 pps) ................................................... Q2
Block hand held pocket dialers (factory setting) .................................................................................. Q3
Allow hand held pocket dialers ............................................................................................................ Q4
Normal pre-dial pause (approximately 1.4 sec) (factory setting) ......................................................... Q5
Short pre-dial pause (approximately 800 ms) ...................................................................................... Q6
To add a one second pause at any point in the dialing string .............................................................. #7
To add a four second pause at any point in the dialing string .............................................................. Q7
Toggle between Pulse and Touch Tone dialing (see section I) ............................................................ Q8
Disable toll restriction (factory setting) .................................................................................................. Q9
Enable toll restriction ............................................................................................................................ Q0
Set default volume 1-4 (1 = min, 4 = max) and control (1 = enabled, 2 = disabled) (factory 1,1) ..... 2 digits (1-4,1-2) + #46
Change security code .......................................................................................................................... 6 digits (0-9) + #47
To clear the speed dial number and return all programming to factory settings .................................. ###
To set the dialing speed, access the Programming mode as shown in section B, then choose a speed. To set the dialing speed to
Normal (Touch Tone: 120ms on/off, Pulse: 10pps), enter Q1. To set the dialing speed to Fast (Touch Tone: 60ms on/off, Pulse:
20pps), enter Q2.
OFF ON
DIP
Switches
Internal View of
the K-1900-8-EWP
ON
OFF
DIP
Switches
Internal View of
the K-1900-8
12
ON
3
12
ON
3
J. DIP Switch Programming
Switch Position Description
1 ON Learn Mode
1 OFF Normal Operation (factory setting)
2ONMulti-Number Dialer Mode
2 OFF Normal Operation (factory setting)
Note: DIP switch 3 is not used and should remain in the OFF
position.
Note: Special features such as Q, #, a mode change and a pause, use single digits in the programming memory.
E. Dialing Speed
The K-1900-8 is programmed to hang-up if it detects Touch Tones it did not generate. This helps prevent toll fraud from hand held
dialers. To set the K-1900-8 to block/allow dialing from external devices, access the Programming mode as shown in section B,
then choose block or allow. To Block hand held dialers, enter Q3. To Allow Touch Tones from external devices, enter Q4.
F. Hand Held Pocket Dialers
In the single number auto-dialer mode, the time from when the handset is taken off-hook until the K-1900-8 auto-dials can be pro-
grammed. Access the Programming mode (section B), then choose a pause length. To set the pause length to Normal (approxi-
mately 1.4 seconds), enter Q5. To set the pause length to Short (approximately 800ms) enter Q6.
G. Pre-Dial Pause
To set pauses in the dialing string, access the Programming mode as shown in section B, then enter Q7to put a 4 second pause
anywhere in the dialing string, or #7 for a 1 second pause.
H. Pauses in the Dialing String
These examples would be entered after accessing the Programming mode as shown in section B.
K. Programming Examples
To Program the K-1900-8 to... Enter Digits Enter Location
...Touch Tone dial 555-1234 5551234 #00
...pulse dial 555-1234 followed by a Touch Tone 9 Q8 5551234 Q8 9 #00
...clear the speed dial number #00
C. Programming Features Quick Reference
3
The K-1900-8 can operate in 3 different modes. With DIP switch 2set to OFF and memory location #00 cleared, the K-1900-8 is in
the Standard (Dumb) Phone mode. With DIP switch 2set to OFF and a phone number programmed in memory location #00, the K-
1900-8 is in the Single Number Auto-Dialer mode. With DIP switch 2set to ON, the K-1900-8 becomes a Multi-Number Auto Dialer.
D. Dialer Modes
When the K-1900-8 is in the Standard (Dumb) phone mode, some limited toll restriction is available. With toll restriction enabled, the
phone will hang-up if a 0 or 1 is entered as the first digit, or if more than ten digits are entered. Access the Programming mode (sec-
tion B), then choose enable or disable toll restriction. To set the K-1900-8 to Disable toll restriction, enter Q9. To set the K-1900-8
to Enable toll restriction, enter Q0.
I. Toll Restriction

Operation
In the single number auto dialer mode (see Programming section D), when the K-1900-8 is taken off-hook it will speed dial the
phone number programmed in memory location #00. After speed dialing is complete, the keypad is available for user Touch Tone
signaling. In this mode, the K-1900-8 can be programmed to block hand held dialers (see Programming section F).
A. Single Number Auto Dialer
If nothing is programmed in memory locations #00, the K-1900-8 drops into the dumb phone mode. The phone will act like any
standard 2500 type telephone. The only feature which may be enabled is the limited toll restriction (see Programming section I).
B. Standard (Dumb) Phone Mode
Printed in the U.S.A.
DOD# 362
ZF301770 Rev E
Due to the dynamic nature of the product design, the information contained in this document is subject to change without notice. Viking Electronics, and its affiliates
and/or subsidiaries assume no responsibility for errors and omissions contained in this information. Revisions of this document or new editions of it may be issued
to incorporate such changes.
IF YOU HAVE A PROBLEM WITH A VIKING PRODUCT, CONTACT: VIKING TECHNICAL SUPPORT AT [phone]
Our Technical Support Department is available for assistance Monday 8am - 4pm and Tuesday through Friday 8am - 5pm central time. So that we can give you better service, before you call please:
1. Know the model number, the serial number and what software version you have (see serial label).
2. Have your Technical Practice in front of you.
3. It is best if you are on site.
RETURNING PRODUCT FOR REPAIR
The following procedure is for equipment that needs repair:
1. Customer must contact Viking's Technical Support Department at 715-386-8666 to obtain a Return Authorization (RA) number. The customer MUST have a complete description of the problem,
with all pertinent information regarding the defect, such as options set, conditions, symptoms, methods to duplicate problem, frequency of failure, etc.
2. Packing: Return equipment in original box or in proper packing so that damage will not occur while in transit. Static sensitive equipment such as a circuit board should be in an anti-static bag,
sandwiched between foam and individually boxed. All equipment should be wrapped to avoid packing material lodging in or sticking to the equipment. Include ALL parts of the equipment. C.O.D. or
freight collect shipments cannot be accepted. Ship cartons prepaid to: Viking Electronics, 1531 Industrial Street, Hudson, WI 54016
3. Return shipping address: Be sure to include your return shipping address inside the box. We cannot ship to a PO Box.
4. RA number on carton: In large printing, write the R.A. number on the outside of each carton being returned.
RETURNING PRODUCT FOR EXCHANGE
The following procedure is for equipment that has failed out-of-box (within 10 days of purchase):
1. Customer must contact Viking’s Technical Support at 715-386-8666 to determine possible causes for the problem. The customer MUST be able to step through recommended tests for diagnosis.
2. If the Technical Support Product Specialist determines that the equipment is defective based on the customer's input and troubleshooting, a Return Authorization (R.A.) number will be issued.
This number is valid for fourteen (14) calendar days from the date of issue.
3. After obtaining the R.A. number, return the approved equipment to your distributor, referencing the R.A. number. Your distributor will then replace the Viking product using the same R.A. number.
4. The distributor will NOT exchange this product without first obtaining the R.A. number from you. If you haven't followed the steps listed in 1, 2 and 3, be aware that you will have to
pay a restocking charge.
Warranty
If trouble is experienced with the K-1900-8, for repair or warranty information, please contact:
Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI 54016 [phone]
If the equipment is causing harm to the telephone network, the telephone company may request
that you disconnect the equipment until the problem is resolved.
Connection to Party Line Service is subject to State Tariffs. Contact the state public utility com-
mission, public service commission or corporation commission for information.
WHEN PROGRAMMING EMERGENCY NUMBERS AND (OR) MAKING TEST CALLS TO
EMERGENCY NUMBERS:
Remain on the line and briefly explain to the dispatcher the reason for the call. Perform such
activities in the off-peak hours, such as early morning or late evenings.
It is recommended that the customer install an AC surge arrester in the AC outlet to which this
device is connected. This is to avoid damaging the equipment caused by local lightning strikes
and other electrical surges.
PART 15 LIMITATIONS
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can radiate radio fre-
quency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which case the user will
be required to correct the interference at his own expense.
FCC REQUIREMENTS
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA.
On the side of this equipment is a label that contains, among other information, a product identifier in
the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone com-
pany.
The REN is used to determine the number of devices that may be connected to a telephone line. Ex-
cessive REN's on a telephone line may result in the devices not ringing in response to an incoming
call. In most but not all areas, the sum of the REN's should not exceed five (5.0) To be certain of the
number of devices that may be connected to a line, as determined by the total REN's, contact the
local telephone company. For products approved after July 23, 2001, the REN for this product is part
of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are
the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately
shown on the label.
The plug used to connect this equipment to the premises wiring and telephone network must comply
with the applicable FCC Part 68 rules and requirements adopted by the ACTA. If your home has spe-
cially wired alarm equipment connected to the telephone line, ensure the installation of this K-1900-8
does not disable your alarm equipment. If you have questions about what will disable alarm equipment,
consult your telephone company or a qualified installer.
If the K-1900-8 causes harm to the telephone network, the telephone company will notify you in ad-
vance that temporary discontinuance of service may be required. But if advance notice isn't practical,
the telephone company will notify the customer as soon as possible. Also, you will be advised of your
right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations, or procedures that
could affect the operation of the equipment. If this happens, the telephone company will provide ad-
vance notice in order for you to make the necessary modifications to maintain uninterrupted service.
In the multi-number auto dialer mode (see Programming section D), when the K-1900-8 is taken off-hook it will dial one of six speed
dial numbers programmed in memory locations #01, #02, #03, #04, #05 and #00 when the user presses 1, 2, 3, 4, 5, or 0 (respec-
tively) on the keypad. After speed dialing is complete, the keypad is available for user Touch Tone signaling. In this mode, the K-
1900-8 can be programmed to block hand held pocket dialers (see Programming section F).
C. Multi-Number Auto Dialer
The K-1900-8 has a sealed push button switch located on the inside handle of the handset. Each push of the button will rotate
through the receiver volume levels if enabled. After four actuations, the receiver volume is back to its default setting. Hanging up the
phone will automatically set the receiver volume to its default setting.
B. Handset Receiver Volume Adjustment
4
TWO YEAR LIMITED WARRANTY
Viking warrants its products to be free from defects in the workmanship or materials, under normal use and service, for a period of two years from the date of purchase from any
authorized Viking distributor. If at any time during the warranty period, the product is deemed defective or malfunctions, return the product to Viking Electronics, Inc., 1531 Industrial Street,
Hudson, WI., 54016. Customer must contact Viking's Technical Support Department at 715-386-8666 to obtain a Return Authorization (R.A.) number.
This warranty does not cover any damage to the product due to lightning, over voltage, under voltage, accident, misuse, abuse, negligence or any damage caused by use of the product
by the purchaser or others. This warranty does not cover non-EWP products that have been exposed to wet or corrosive environments. This warranty does not cover stainless steel surfaces
that have not been properly maintained.
NO OTHER WARRANTIES. VIKING MAKES NO WARRANTIES RELATING TO ITS PRODUCTS OTHER THAN AS DESCRIBED ABOVE AND DISCLAIMS ANY EXPRESS OR
IMPLIED WARRANTIES OR MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.
EXCLUSION OF CONSEQUENTIAL DAMAGES. VIKING SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE TO PURCHASER, OR ANY OTHER PARTY, FOR CONSEQUEN-
TIAL, INCIDENTAL, SPECIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THE SALE OR USE OF THE PRODUCT SOLD HEREUNDER.
EXCLUSIVE REMEDY AND LIMITATION OF LIABILITY. WHETHER IN AN ACTION BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY) OR ANY
OTHER LEGAL THEORY, ANY LIABILITY OF VIKING SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT, OR AT VIKING'S OPTION, REFUND OF THE PURCHASE
PRICE AS THE EXCLUSIVE REMEDY AND ANY LIABILITY OF VIKING SHALL BE SO LIMITED.
IT IS EXPRESSLY UNDERSTOOD AND AGREED THAT EACH AND EVERY PROVISION OF THIS AGREEMENT WHICH PROVIDES FOR DISCLAIMER OF WARRANTIES, EX-
CLUSION OF CONSEQUENTIAL DAMAGES, AND EXCLUSIVE REMEDY AND LIMITATION OF LIABILITY, ARE SEVERABLE FROM ANY OTHER PROVISION AND EACH PROVISION
IS A SEPARABLE AND INDEPENDENT ELEMENT OF RISK ALLOCATION AND IS INTENDED TO BE ENFORCED AS SUCH.