Vivo STAND-E-102A User manual

STAND-E-102A Control Panel
Instruction Manual
Scan the QR code with your mobile device or follow the link
for helpful videos and specications related to this product.
https://vivo-us.com/products/stand-e-102a
SKU: STAND-E-102A Control Panel
[email protected]om www.vivo-us.com 309-278-5303
Chat live with an agent!
GET IN TOUCH | Monday-Friday from 7:00am-7:00pm CST

2
If you do not understand these directions, or if you have any doubts about the safety of the
installation, please call a qualied technician. Check carefully to make sure there are no missing or
defective parts. Improper installation may cause damage or serious injury. Do not use this product
for any purpose that is not explicitly specied in this manual and do not exceed weight capacity.
We cannot be liable for damage or injury caused by improper mounting, incorrect assembly, or
ELECTRICAL SAFETY INSTRUCTIONS
THIS PRODUCT IS POWERED BY ELECTRICITY. IN ORDER TO AVOID BURNS, FIRE AND ELECTRIC
SHOCK, PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY.
• DO NOT CLEAN PRODUCT WHILE POWER IS CONNECTED.
• DO NOT DISASSEMBLE OR REPLACE COMPONENTS WHILE POWER IS CONNECTED.
• NEVER OPERATE THE SYSTEM WITH A DAMAGED CORD OR PLUG. PLEASE CONTACT YOUR
SELLER TO REPLACE DAMAGED PARTS.
• NEVER OPERATE SYSTEM IN DAMP ENVIRONMENTS OR IF ANY ELECTRICAL COMPONENTS HAVE
MADE CONTACT WITH LIQUIDS.
• ALTERATIONS OF THE GIVEN POWER UNIT ARE NOT ALLOWED.
• OUTDOOR USE IS PROHIBITED.
OPERATING THE CONTROL PANEL
OPERATING INSTRUCTIONS: When the system is powered on, you will hear a beep and the existing frame
height will be displayed on the control panel. Check that the frame height is between 39-52cm. If the
height reads over 73cm, or "ER3" is displayed, press and hole "M" for two seconds to cycle back to the
stand height display.
Note: If the control panel is used for the first time, please follow the reset process below before any
further operation.
Reset Mode
When the monitor stand height display is incorrect, run it to the highest point 52.0cm and then lowest
point 39.0cm, the monitor stand will self-adjust the height level.
Upward and Downward Movement
Press and hold the up or down arrow until the desk reaches the desired height.
Timed Reminder Mode
To set the timer, press “T”. The display will ash “0.5h” representing 30 minutes. Press “T” repeatedly to
increase 0.5 hours at a time. The maximum timer setting is 2 hours. The timer is set when the display
stops ashing and the indicator light in the top right corner of the controller is on. When the timer has
reached the set time, three beeps will sound reminding the user to adjust the working position. Once the
timer setting has expired, the unit’s timer is canceled. To deactivate the timer, press “T” ve times or until
the current height is displayed and the indicator light in the upper right corner is turned o.
Memory Mode
To store a device height in the control panel's memory, rst press “M”. “S-” will be displayed. Now press
“1”, “2”, or “3” within ve seconds to store the current device height in memory. Shi Device Display and
repeat to set second device to the same memory. Each number can store a dierent height. Once desired
memories are set, you can recall any of the three height settings by pressing the corresponding number
button. Touching any button will stop the automatic adjustment.
WARNING!

3
Shi Device Display
Hold "M" button for 2 seconds to shi device display. The stand height displays 39.0cm-52.0cm. The desk
frame height displays 73.0cm-123cm if a compatible frame is connected.
Switch the Display from Centimeter to Inch
The preset measurement shown on the display is cm. If you would like to change cm to inch, restart
the system by unplugging for at least 5 seconds and plug back in, then press “T” for at least 3 seconds.
The control panel will beep twice (beeps twice if changing to inch, and beeps once changing to cm) and
change the displayed unit. Repeat to switch back from inch to cm.
Sleep Mode
Aer resting for 1 minute, the screen will turn o to prevent accidental operation. Touch the screen to exit
sleep mode and operate the desk.
TROUBLESHOOTING
Error Code Description/Resolution
ER3 Desk Frame Conncection Fault. Press "M" for 2 seconds to cycle back to the stand height
display. This is normal if a compatible frame is not paired with the electric stand.
ER6 Connection error between control panel and electric monitor arm cable. Reconnect the
USB cable and the connecter. Ensure the USB cable is being routed away from the cable
sleeve and outside the cable clip to avoid any interference.

LAST UPDATED: 6/21/2022
REV1
Open Monday - Friday 7:00am - 7:00pm CST,
our dedicated support team can oer immediate assistance with rapid response times. If any
parts are received damaged or defective, please contact us. We are happy to replace parts to
ensure you have a fully functioning product.
FOR MORE VIVO PRODUCTS, CHECK OUT OUR WEBSITE AT: www.vivo-us.com
[email protected] AVG. RESPONSE TIME (within oice hrs): 1HR 8M
- 23% within < 15m
- 38% within < 30m
- 61% within < 1hr
- 83% within < 2hr
- 92% within < 3hr
Love your new VIVO setup and want to share?
Tag us in your photo! @vivo_us
AVG. RESOLUTION TIME (within oice hrs): < 15 M
www.vivo-us.com
Chat live with an agent!
AVG. RESOLUTION TIME (within oice hrs): 5M 4S
309-278-5303