Vivreau VI TAP User manual

WELCOME PACKAGE
2019
VI TAP SYSTEMS

BOTTLING SYSTEM
TRAINING MANUAL
Operating Instructions:
LED Display Page A
Dispensing Page A-B
CO2 Page B
FAQ Page C
Troubleshooting Guidelines:
No Still Water Page C
No Sparkling Water Page C
Warm Water Page C
 Sparklingwaterisat  PageD
CO2 Light is on Page D
No hot water Page D
Water tastes bad Page D
CO2 Safety Page E
Choosing your CO2 Page F
Vi Tap Cleaning Instruction Page G
Vi Tap Systam Specic Operating Instructions Page H

A
OPERATING INSTRUCTIONS
LED DISPLAY
The LED Display Panel is located on the front panel of the Chiller/Carbonator.
The Vi Tap Dispensing System has been designed for ease of use.
IMPORTANT _________________________
Before operating the ViTAP Dispensing System, make
sure the water supply is turned ON and the unit is
plugged in.
BEFORE USE
ALWAYS sanitize your hands.
ALWAYS wear hygienic gloves.
ALWAYSremoveanti-bacterialclinglmfromthe
Dispensing Head.
ALWAYS wipe Dispensing Head, Nozzles, Drip Tray
and cabinet work-surface with anti-bacterial wipes.
Dispensing Head System LED Display Panel
POWER: When the Dispensing Head System is plugged in and turned ON, a Blue LED
will be illuminated.
CHANGE CO2: When the CO2 supply is low, a Red LED will illuminate and the unit will
beep; alerting you to change the CO2 Cylinder.
CALL SERVICE: If there is a problem, a Red LED will illuminate and the unit will beep.
Please contact Vivreau Service Toll-Free at 877-999-1044 immediately.
EMPTY DRIP TRAY: (Not Activated on this Unit)
DISPENSING
IMPORTANT _________________________
Before operating the ViTap Dispensing System, make sure the Water Supply Valve is
open and the unit is plugged in.
DISPENSING: Place appropriate container on Drip Tray beneath the Dispensing Head.
Chilled Still Water
Press and Hold the Blue Button to dispense water.
Releasethebuttonwhenlled.

Chilled Sparkling Water
Press and Hold the Green Button to dispense water.
Releasethebuttonwhenlled.
Hot Water (if supplied)
As a safety feature, to dispense Hot Water, Touch and Release either Red
Button, then Press and Hold the opposite side Red Button within 3 seconds.
Releasethebuttonwhenlled.
WARNING Water is Hot! Do not place hands or other body parts beneath
Dispensing Head when dispensing hot water.
B
IMPORTANT _________________________
Ensure the Vi Tap Dispensing System and surrounding areas are kept
clean and sanitary at all times.
OPTIMAL CLEANING INSTRUCTIONS
•Remove Dispensing Nozzle and place in a container of Sanitizing Solution.
•Leave Nozzle in Sanitizing Solution for a minimum of 4 hours.
•Ensure protective gloves are worn when in contact with Sanitizing Solution.
•Wipe Dispensing Head, Drip Tray and countertop surface with anti-bacterial
wipes and sanitizing spray.
•WrapDispensingHeadwithplasticlm.
•ToreturntheDispensingHeadSystemtoservice,removetheplasticlm,
rinse Nozzle and install in Dispensing Head.
CO2
•TheCO2 canister can be located inside the front of the system or
outside the system in a remote location.
•Regardlessoflocationthetankisttedwitharegulatorthathasbeen 
preset. For proper operation the regulator should never be adjusted by
the user.
•TochangetheCO2 loosen the connection to the tank with the provided
wrench and remove the regulator from the tank.
•Theregulatorshouldbehandtightenedtothenewtankandthen 
tightened snug with the provided wrench. Never over tighten.
•TheCO2 tank must always be secured to prevent it from falling.
•PleaserefertoyourlocalCO2supplier for complete handling and
safety instructions.

C
BOTTLING SYSTEM TRAINING MANUAL
FAQ’s
•Where does the water come from?
TheVIVREAUsystemtiesintolocalwatermainsandthenpuries
thewaterusingamicro-ltrationprocessthatlters99.999%ofall
impurities including bacteria, odors, and tastes such as chlorine.
•Why choose VIVREAU water?
Choosing VIVREAU water helps reduce the amount of plastic bottled
water and pre-bottled mineral waters consumed around the world.
- In 2009 more than 200 Billion bottles of plastic water were
consumed.*
 -80%ofthosebottlesor160Billionplasticbottlesendup
 inlandlls.*
- It takes up to 1000 years for a single bottle to break down while
leaching toxic chemicals into the ground.**
- Choosing VIVREAU water helps reduce the carbon footprint left
from the shipping of bottled water around the planet every day.
• Who are some of VIVREAU’s other clients?
Google
Harvard University
Hewlett Packard
HSBC
Morimoto
Rosewood Properties
St. Regis
Tao Restaurant Group
TBWA
The White House
Virgin
YouTube
Bank of America
Barclays Center
British Airways
Burberry
Columbia University
Comcast
Credit Suisse
Daniel Boulud Dinex Group
Dell
Deutsche Bank
Fairmont Hotels & Resorts
Food Network
*Earth Policy Institute
**Healthzone 2009
TROUBLESHOOTING
NO STILL WATER
Can three litres of sparkling water be dispensed?
YES - The still water side of the system is frozen. Unplug main unit for 24
hours,thenplugbackin,turnONandcheckagain.ifthisdoesnotxthe
issue, please call us to dispatch a service technician.
NO - If only gas dispenses now, it is a water supply issue and requires a
technician.Beforewedispatchatechnician,pleaseconrmthatthewaterto
the system is indeed ON.
NO SPARKLING WATER
Is the sparkling water button illuminated?
YES - Reset the carbonator to get the sparkling water to work again. This is
done by powering the system OFF and back ON again.
NO - ConrmCO2isturnedonandfull.Pleasesupplypressurereadingson
the CO2 regulator before we dispatch a service technician.
WATER IS DISPENSING WARM
Is machine plugged into working outlet (is blue power light on)?
YES - Is the condenser grill clogged or obstructed?
YES - Clean the condenser grill with a soft brush or cloth and remove
 anyobstructionstotheairow.
NO - Pleaseconrmthatthewatersupplyfeedingthemachineisacold
water source before you contact us to dispatch a service technician.
NO - Once machine is powered back ON it may take up to 45 minutes for the
watertodispensecoldand4-6hourstomaintainacolddispensetemperature.

D
TROUBLESHOOTING cont’
SPARKLING WATER IS FLAT
Is the CO2 tank empty (CO2 light illuminated if equipped) or below 70PSI?
YES - Replace CO2 tank and/or ensure CO2 tank is turned on at tank and secondary
shutovalve,ifequipped.
NO - Flush the sparkling water:
1. Switch the claening mode switch OFF
2. Touch and hold the sparkling button and dispense until just gas appears
3. Release the button and turn the switch back ON
4. Let the machine cycle for 30 seconds and check the sparkling water again
CO2 LIGHT IS ON
Is the cleaning mode switch on the off position?
YES - Turn the cleaning mode switch back ON
NO - Is the CO2 tank empty?
YES - Replace CO2 tank
NO - IstheCO2tankoatthetankorsecondaryshutovalve?
YES - Turn CO2 tank on
NO - Please contact us to dispatch a service technician.
NO HOT WATER
Is boiler power light on?
YES - Isreadylighton?Whetheronoro,unplugtheboilerandplugbackinagain.
presspowerbuttontoturnpowerON.Wait5minutesforboilertollandheatto
tempurature. Is ready light on now?
YES - Is hot water dispensing?
NO - Please contact us to dispatch a service technician.
NO - Make sure boiler plugged into a working outlet. Press power button to turn
power ON. if the boiler light is still not on, please contact us to dispatch a technician.
WATER TASTES BAD
Do both still and sparkling water taste bad?
YES - Systemrequiresanewlterandsanitation.Pleasecontactustodispatcha
service technician.
NO - If it’s just sparkling that tastes bad, the challenge is with the quality of the CO2:
1. Turn OFF the power switch on the back of the unit and dispense
sparkling water unit just gas appears
 2.TurnotheCO2tankanddispensesparklingwateragaintoreleaseall
CO2 gas pressure
3. Hook up and turn on new CO2 tank, dispense the sparkling water for 5
 secondstoushoutanyresidualCO2
4. Turn the switch back ON and let the carbonator cycle, test sparkling water
NOTE - Ifonlythehotwatertastesbad,thesystemneedsanewboilerlter.Please
contact us to dispatch a service technician.
If these trouble shooting steps do not solve the issue please call VIVREAU
Service Immediately.
1-877-999-1044

CHANGING YOUR CO2
BOTTLE SAFELY
A simple guide to changing a cylinder
Itisimportantthatbothyouandyourstacanchangecylinderssafely,
ecientlyandcompetently.
Changing a Suregas (carbon dioxide) cylinder
1. Turnandcloseothevalveontopoftheemptycylinder
2. Using the correct wrench, undo the nut on the cylinder to disconnect the high
pressure hose or primary regulator, and allow residual gas to escape from the hose.
3. Place the regulator within safe reach (do not drop the wrench or leave it hanging)
4. Release the bracket or chain securing the cylinder
5. Put on protective gloves and carefully move the empty cylinder to the storage area
(do not replace plastic plugs on the outlet of empty CO2 cylinders)
6.Securetheemptycylinderupright,orlieatandcheckittopreventrolling
7. Remove the plastic plug or tape from the new full cylinder outlet and discard it
8. Purge the replacement cylinder by quickly opening and closing the valve on the top
to clear any dust or moisture from the outlet (always point the outlet away from your
body and wear safety glasses when purging)
9. Connect the high pressure hose or the primary regulator, and check that the sealing
washeristtingcorrectly
10. Tightenthenutrmlywiththespanner
11. Turn on the valve on top of the cylinder
12. Check for leaks using a solution of soapy water or a commercial equivalent.
WARNING
IF IN DOUBT, TURN OFF CO2 SUPPLY AND CALL THE
VIVREAU SERVICE LINE 877-999-1044
Always connect CO2cylinder to regulator
Never try to connect cylinder directly to carbonator
Never interconnect CO2or gas cylinder equipment
Always secure cylinder upright whilst in use, and keep
spare cylinders secured
Always keep cylinder away from heat
Never drop or throw cylinders
Nevertrytounscrewttingsfromcontainers
Always ventilate area after CO2leakage
PLEASE REMEMBER CARBON DIOXIDE CAN BE
DANGEROUS AND POTENTIALLY FATAL.
PLEASE REFER TO YOUR LOCAL CO2 SUPPLIER FOR
COMPLETE HANDLING AND SAFETY INSTRUCTIONS.
This information should be displayed in a position
adjacent to the CO2cylinder at all times.
E

Crysalli/Western Pacific – 1739 Sabre Street Hayward, CA 800-229-4410 www.crysalli.com
CO2 can be sourced from local Beverage CO2 Companies or
Welding Supply companies. Many Beverage CO2 companies provide pick-up
of empty and drop off of full CO2 Cylinders.
Common CO2 Cylinder Sizes:
-----------------------------------------------------------------------------------------------------------------------------------------------
High Pressure CO2 Regulators:
Primary or Secondary
For CO2 tanks For adding in line to existing CO2 systems
F

VI TAP CLEANING
INSTRUCTIONS
Your Vi Tap should be cleaned regularily.
Vivreau recommend that you use disinfectant spray for the
cleaning of your Vi tap.
Ifyourtapbecomessoiledwithcoee,tea,milketc.cleanwith
hot soapy water using a non abrasive cloth.
Do not forget to clean the drip tray lid and inside the drip tray
using either disinfectant spray or hot soap water and non
abrasive cloth.
Keep surrounding area around the machine clean and sanitized.
Vi Tap equipment in the cupboard area below should be kept free
of dust; the ventilation should not be obstructed allowing free
airowaroundtheequipment.
Vi Tap nozzles should be removed regularily and cleaned with hot
soapy water using a non abrasive cloth.
After completing each clean dispense hot water for at least 10
secondstoushthroughthenozzle.
DO NOT use any abrasive material on your VIVREAU machine.
If in doubt, please contact VIVREAU at 877-999-1044
STEP ONE: Use drip tray to
unscrew nozzle. Ensure arrows
line up before unscrewing.
REMOVING THE VI TAP NOZZLE
FOR CLEANING
STEP TWO: Remove nozzle
G

Vi TAP INSTRUCTIONS:
COLD & SPARKLING
Vi TAP INSTRUCTIONS:
COLD ONLY
Vi TAP INSTRUCTIONS:
HOT, COLD & SPARKLING
Vi TAP INSTRUCTIONS:
HOT & COLD
To dispense sparkling water, press and
hold the green button.
To dispense cold water, press and
hold the blue button.
To dispense cold water, press and
hold the blue button.
CAUTION VERY
HOT WATER
CAUTION VERY
HOT WATER
As a safety feature, to dispense hot water,
YOU WILL NEED TO PRESS EITHER OF
THE RED BUTTONS. Then press and hold
theashingred button within 3 seconds.
NOTE: DO NOT hold down one of these red buttons
for longer than 5 seconds. Doing so will trigger a
safety feature, locking the system
To dispense sparkling water, press
and hold the green button.
To dispense cold water, press and
hold the blue button.
As a safety feature, to dispense hot water,
YOU WILL NEED TO PRESS EITHER OF
THE RED BUTTONS. Then press and hold
theashingred button within 3 seconds.
NOTE: DO NOT hold down one of these red buttons
for longer than 5 seconds. Doing so will trigger a
safety feature, locking the system
To dispense cold water, press and
hold the blue button.

VIVREAU Benelux
[phone]
VIVREAU UK (head oce)
+44 ( 0)845 674 9655
VIVREAU Russia
[phone]
VIVREAU New Zealand
Tel. [phone]
VIVREAU Ireland
+44 ( 0)845 674 9655
VIVREAU USA
[phone]
VIVREAU South Africa
[phone]
VIVREAU Switzerland
[phone]
VIVREAU Austria
[phone]
VIVREAU Canada
[phone]
VIVREAU Australia
+(61) 2 9486 4226
VIVREAU Poland
[phone]
VIVREAU Spain
[phone]
VIVREAU Sweden
0046 70 1092918
VIVREAU Denmark
[phone]
VIVREAU Finland
00358 40 741 5100
VIVREAU France
[phone]
VIVREAU Germany
[phone]
VIVREAU Italy
[phone]
VIVREAU Netherlands
[phone]
VIVREAU Romania
[phone]
NORTH AMERICA
EUROPE
AND BEYOND

Thank you.
For more information, please contact:
ph. 877 999 1044
em. [e-mail]
VIVREAUWATER.COM