Vmware Velocloud edge User manual

Table of Contents

Factory Resetting the VeloCloud Edge 520 and 540 1

Revision History 3

Introduction 4

Performing a Hard Reset on the VeloCloud Edge 4

Removing System Logs from the Edge 7

Revision History

Revision Number

Date

Notes

1.3

7/3/18

Add revision history.

Change to new

corporate template

Introduction

This document provides instructions on how to factory reset

and test a VeloCloud Edge unit.

Tools Required

● 1x computer dedicated to testing Edge units. (Make

sure the computer or laptop only has a network

connection to the Edge).

● 2x Ethernet cable, 2x SFP transceivers, 1x fiber

cable.

Performing a Hard Reset on the VeloCloud Edge

Follow the procedures below to perform a hard factory reset

to the VeloCloud Edge. This restores the original

manufactured image to the Edge.

1. Make sure the Edge is powered down.

2. Locate the RESET button located on the back of the

Edge as shown in the image below.

0. Insert a paperclip or something similar into the

RESET button (see image below).

0. While holding the paperclip on the RESET button,

plug the power into the Edge as shown in the image below.

0. Hold the paperclip on the RESET button for 30

seconds to a minute until the cloud LED on the front panel of

the Edge pulses dark blue. (See image below).

0. Once the cloud LED pulses dark blue, release the

RESET button and wait for the Edge to reboot. (During the

reboot process, the cloud LED light turns white, flashes

white, and then turns red or green after the Edge boots up).

0. Connect one Ethernet/cat5 cable (with Internet

access) into the “GE1” port and connect one Ethernet/cat5

cable from a computer into the “LAN1” port. (See image

below).

Removing System Logs from the Edge

VeloCloud is in the process of creating a tool that you can

run immediately after the hard reset (the hard reset is

described in the above section) that will enable you to

remove all the persistent system logs and unused data

partitions to ensure that the Edge is in a factory-shipped

state. These instructions will be updated once the tool is

available.

Testing the VeloCloud Edge

Follow the steps below to test the Edge.

1. Open an Internet browser and go to http://192.168.2.1

The VeloCloud Edge Activation screen displays as

shown in the image below.

2. Click the Review the Configuration link in the

VeloCloud Edge Activation screen.

3. In the Edge Overview screen, click the Details button.

Make sure the GE1 and the LAN1 status indicators display

green indicating that they are active, and make sure the

cloud LED (the only LED) on the front of the Edge is yellow.

4. Open a separate Internet browser and verify that you can

connect to any website (e.g. www.google.com).

5. Return to the VeloCloud Edge Activation screen (IP

address http://192.168.2.1) and test all of the LAN ports

1-8 and GE ports 1-2.

a. Move the computer cable into each of the LAN

ports in turn, from LAN1 through LAN8. At each step, verify

that the status indicator in the local UI for that port displays

green.

b. Move the Internet cable from GE1 into GE2,

and verify that the status indicator for GE2 in the local UI

becomes green. Leave the Internet cable in GE2 at the end

of this test.

c. Test the two SFP ports (SFP1 and SFP2) by

using a fiber cable with two fiber SFP modules, or a ‘direct

attach’ SFP cable to loop them together. Check that the Link

lights turn on, and the local UI displays them as red. (See

image below).

6. Test the four USB ports one by one, by inserting a blank

USB flash key into them, and make sure the

corresponding status indicator on the local UI for that

USB port turns red. (If it remains grey, the USB port is

broken.)

7. Safely shut the unit down by clicking the Details button,

the Reset Settings button, and then click the Reboot

button. When prompted, enter the username as “admin”

and password as “admin.” (See the next three images

below).

8. When the cloud LED on the front of the Edge turns white,

you can unplug the Edge from the power.

VMware, Inc. 3401 Hillview Avenue Palo Alto CA 94304 USA Tel 877-486-9273 Fax 650-427-5001 www.vmware.com

one or more patents listed at http://www.vmware.com/go/patents. VMware is a registered trademark or trademark of VMware, Inc. and its subsidiaries in the United States and

other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

VMware, Inc. 3401 Hillview Avenue Palo Alto CA 94304 USA Tel 877-486-9273 Fax 650-427-5001 www.vmware.com

one or more patents listed at http://www.vmware.com/go/patents. VMware is a registered trademark or trademark of VMware, Inc. and its subsidiaries in the United States and

other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

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