VOK electric cargo bike 2.0 User manual

Vok 2.0
User Manual

Table of contents
1. Introduction 3
2. Contact information 3
3. Symbols 4
4. Features of the bike 5
5. Instructions for operating 6
5.1. Loading 6
5.2. Operating controls 7
5.2.1. Locations of controls 7
5.2.2. Brakes 8
5.2.3. Seat adjustment 10
5.2.4. Mirror adjustment 11
5.2.5. Display 12
5.3. Pre-ride inspection 13
5.4. Driving 15
5.5. Battery change 17
5.6. Charging 18
5.7. Cold start 20
5.8. Towing a trailer 21
6. Troubleshooting 23
7. Cleaning 24
8. Noise declaration 24
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1. Introduction
This manual provides important guidelines and requirements for operating a Vok
electric cargo bike. Even though you may have had experience with similar bikes
before, it is important to fully read the contents of this manual to ensure safety
during those operations.
This version of the user manual is considered the original instructions for the bike. For
translated versions, contact the manufacturer.
Although some instructions may be shared with other models, this manual must only
be considered applicable to the Vok Bikes model Vok2. In the context of this manual
the terms bike, cargo bike, bicycle, vehicle, EPAC and Vok are used to refer to the
model Vok2.
2. Contact information
Manufacturer: Optigon OÜ (Vok Bikes)
Address: Kassi 17, Tallinn, Harjumaa, Estonia, 12618
Web: www.vokbikes.com
Support phone: [phone] (9:00-18:00 EET)
E-mail: [email protected]
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3. Symbols
This symbol marks useful information about how to handle the bike to
avoid damage or incorrect use.
This symbol marks imminent risks to your life or health. Please comply
with all instructions and take preventive measures accordingly.
This symbol marks the location of important functions on the bike.
This symbol indicates a positive action or status.
This symbol indicates a negative action or status.
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4. Features of the bike
A Vok is a 4-wheeled cargo bike with electric pedal assistance. Below are described
some of the main characteristics of the bike.
Nominal power:
250 W
Max speed:
25 km/h
Range:
50 or 100 km
Overall dimensions:
H: 1700 x W: 850 x L: 2130 mm
Cargo compartment dimensions:
H: 995 x W: 655 x D: 590 mm
Cargo compartment volume:
380 l
Vehicle unladen mass:
~150 kg (most usual configuration)
Max payload:
120 kg
Max weight of the driver:
100 kg
Max weight of driver + payload:
200 kg
Max laden mass of the bike:
350 kg
Max trailer laden mass:
240 kg
Max bike+trailer laden mass:
490 kg
Operating temperature:
-20 …+40 °C
Pedal assist:
Vok dynamic drive by wire system
Brakes:
Hydraulic disc brakes + regenerative brake
Battery:
1 or 2 Li-ion battery packs
Motors:
2x in-hub motors (as standard)
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5. Instructions for operating
The bike is intended to be used for cargo delivery in an urban
environment, on streets, bicycle lanes and pathways. Excessive use on
off-road terrain is considered unintended use and may pose
unforeseeable risks that have not been covered by the vehicle’s design or
this manual.
5.1. Loading
You are free to modify the cargo compartment of your bike to better fit
your needs/cargo type, as long as it will not change the total
measurements of the cargo compartment.
The cargo shall be stowed such that, if possible, the centre of gravity of
the entire cargo lies over the vehicle's longitudinal centreline. The centre of
gravity shall be kept as low as possible.
The vehicle shall be loaded within the framework of the permissible total
weight and the permissible payload.
Efforts shall also be made to achieve even weight distribution with partial
loads so that each axle is loaded proportionately.
Before loading operations, make sure that the parking brake is engaged!
Unfavourable weight distribution can negatively affect braking behaviour
and riding stability.
Do not place animals or persons into the cargo box!
It is strictly forbidden to transport passengers on a Vok!
In case a trailer is used, the trailer must also be loaded in accordance with the
loading principles set out in this chapter.
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5.2. Operating controls
5.2.1. Locations of controls
Get acquainted with the controls in a safe and traffic-free area.
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5.2.2. Brakes
Each VOK is equipped with independent hydraulic braking systems for both axles.
It is strictly forbidden to brake the vehicle by dragging your feet on the
ground!
Always engage the parking brake after parking the vehicle.
The left-hand lever operates the front brakes.
To engage the front parking brake,
pull the left brake lever and push
down the handbrake pin, which
limits the lever's movement.
To disengage the front parking brake,
pull the left brake lever and pull the
fixator plate towards you,
releasing the handbrake pin.
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The right-hand lever operates the rear brakes.
To engage the rear parking brake,
pull the brake lever towards you and
push the handbrake lever forwards,
which limits the brake lever's
movement.
To disengage the rear parking
brake, pull the brake lever, which
then releases the handbrake.
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5.2.3. Seat adjustment
Adjust the seat to the most comfortable pedalling position for you.
Do not adjust the seat while driving! Only adjust the seat when the vehicle
is stopped and the parking brake is engaged.
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