Volter One Series User manual
MAKE
YOUR OWN
WAY
THE MANUAL TO YOUR
VOLTER SERIES ONE
WELCOME
We’ve created this user manual to guide you through
setting up your Volter Series One scooter. Please
ensure you abide by all safety measures laid out
in this guide and always exercise good judgement
when riding the scooter.
Volter does not accept any responsibility for damage,
theft, injury, accidents and legal disputes, which
arise due to failure to acknowledge the guidance
in this user manual or due to failure to comply
with any trac regulations by the e-scooter user.
3
NICE TO
MEET YOU...
GET TO KNOW THE FULL ANATOMY
OF YOUR VOLTER SERIES ONE
NICE TO MEET YOU 7
1
16
16
2
2
17
18
1
3
19
20
19
20
34
18
17
45
5
6
6
7
8
7
9
8
10
9
11
10
12
13
14
15
11
12
13
14
15
Hand brake
Display
Kick stand
Front light
Electronic throttle
Battery
USB charging port
Mode button
Press + hold - to turn light on and o.
Press + release - to select ‘speed mode’.
Power button
Press + hold - to turn scooter on and o.
Press + release - to switch between ODO/ TRIP mileage.
Brake disc
Hook
Bell
Rear light
Folding lever
Folding hook lock
Motor
Mudgard (brake pedal)
Reflective panel
Deck
Charging port
1 x Volter Series One scooter
2 x Handlebar grips
1 x Charger
If you do not appear to have all the contents listed above, please contact Volter immediately.
1 x User Manual
1 x Allen Key
IN YOUR VOLTER SERIES ONE BOX:
NICE TO MEET YOU 9
SPECIFICATIONS
Model Volter Series One
Dimensions open L 106cm W 47cm H 119cm
Dimensions closed L 106cm W 47cm H 44cm
Weight 15.5kg
Frame material Aluminium alloy handlebar
& iron chassis
PERFORMANCE
Max load 120kg
Max speed 15.5mph/25kmh
Brake Rear disc brake & front
KERS brake
BATTERY
Battery 18650 Lithium battery
Battery capacity 13.2Ah
Range 25m/40km
Charging time 8 hrs
MOTOR Motor power 36V 350W
WHEEL
Wheel diameter 8.5 in
Tyre Air filled
WATER RESISTANCE IP Rating IP55
TECHNICAL DATA
Speedometer
Battery level
Gear / Speed
To change between speed modes
1/2/3, press the light/mode button.
Max speed with gear 1:
6mph/ 10kmh
Max speed with gear 2:
is 9mph/ 15kmh
Max speed with gear 3:
is 15.5mph/ 25kmh
Bluetooth icon
Speed metrics
KM/H can be switched to MPH
in the app.
ODO | TRIP
ODO Shows total mileage travelled.
TRIP shows an individual trip’s distance.
Mileage
ODO/TRIP
Power icon
Which will appear 1-2 seconds after
turning on.
Front & rear lights
21
21 25
26
27
28
29
22
23
24
22
23
24
25
26
27
28
29
SAFETY &
MAINTENANCE
TOP TIPS TO ENJOY
YOUR JOURNEY SAFELY
SAFETY & MAINTENANCE 13
Safety is of paramount importance. You must carefully read the advice
and guidelines within this manual to minimise your risk of accident and
injury before setting up and using the scooter.
KEEP SAFE
1. Read this manual carefully to help you understand, use and maintain
your Volter properly and understand all its features.
2. We recommend you learn how to ride the scooter in open areas,
with no trac and with few people and obstructions nearby.
3. You must always follow local trac rules and national laws and
regulations when riding the scooter. Do not ride this scooter
on public roads.
4. Use Speed Mode 1 while you get comfortable and more confident
riding the scooter.
5. Helmets, knee pads and back protector must be worn at all times.
6. Ensure you wear flat and comfortable shoes when riding the
scooter for maximum stability.
7. Before use, ensure all scooter parts appear in the correct position,
as per this user manual, and ensure you have sucient charge
to complete your journey.
8. Always check the scooter before use. Make sure all screws
and fasteners are tightened before use.
9. Ensure tyres are inflated to the correct pressure (36 Psi). Riding
with incorrect tyre pressure is dangerous and will reduce the life
of your tyres and increase the possibility of a puncture.
10. Make sure the handlebars are secured and locked in position
before riding.
11. Ride the scooter with both hands on the handlebar at all times.
Do not ride the scooter one-handed at any point.
12. Keep both feet on the deck at all times when riding the scooter.
13. Do not use the scooter for stunts. This will unnecessarily increase
risk to the rider and those closeby. Both tyres must be in contact
with the ground at all times for maximum stability and security.
14. Do not ride the scooter with any additional passengers. The Volter
Series One is designed to be ridden by one person at any one time,
with no exceptions.
15. Do not ride the scooter when visibility is poor or significantly
reduced.
16. Take care not to ride the scooter in challenging ground conditions,
i.e. ice, snow, oil or sand. This will impact the grip of the tyres and
therefore aect your balance and stability on the scooter.
17. Always ride in accordance with the surroundings. If you are in
a busy area you must decrease your speed to allow for proper
detection of potential hazards and obstructions. The same rule
applies for variations in light and weather conditions - reduce
speed in the case of adverse conditions.
18. Never ride the scooter under the influence of drugs or alcohol,
which are proven to impair your judgement and will put you
and others at risk.
19. Do not use the scooter if you feel tired, drowsy, or you have
a pre-existing condition that impacts your capacity to drive.
BATTERY & CHARGER
This scooter is equipped with a lithium battery and charger.
Only a charger supplied by Volter may be used to charge the battery.
This charger cannot be used to charge other brands and/or types
of batteries.
15SAFETY & MAINTENANCE
CHARGING INSTRUCTIONS
1. Do not leave the scooter unattended whilst charging.
2. Do not start the motor while charging the scooter.
3. Ensure the charger is inserted into the charging port before
connecting to the power source.
4. Once plugged in, when the light on the charger is glowing red, the
charging process is ongoing. When the light turns green, this means
that the charging process is complete.
5. Once the battery is fully charged, the charger has an inbuilt
overcharge protection function, where the battery will automatically
stop charging once it reaches 100%.
6. You must only use a Volter approved charger to charge your scooter.
7. After charging, you must replace the charger cover on the scooter
before each use. Failure to do so may allow water ingress which
will void the warranty.
HOW TO GET THE BEST OUT
OF YOUR BATTERY
1. When you reach the last bar of battery, we recommend slowing
down to conserve power, and consider continuing the remainder
of your journey on foot.
2. If you are storing the scooter for 1 month or longer without use,
ensure the battery is fully charged before storing. Continue to
charge the battery on a monthly basis. If the battery is not charged
monthly, the battery may go into ‘self-protection state’ and will not
charge. If this is the case, please contact the Volter support team.
BATTERY RELATED FAULTS
DO NOT ride the scooter under the following circumstances:
1. The battery is damaged.
2. There is an abnormal smell, or the battery is emitting heat.
3. In the event of any liquid leakage from the battery, stop riding
the scooter IMMEDIATELY and DO NOT touch the aected area.
The product should be stored out of the reach of children until
the scooter has been repaired.
BRAVING THE ELEMENTS
Temperature limits: The following parameters will protect against
damage to the battery and the motor:
Operating temperature 0 - 40º celsius
Charging temperature 10 - 40º celsius
Storage temperature 0 - 40º celsius
1. The scooter is not intended for use at elevations greater than
2000m above sea level.
2. Avoid riding through puddles.
3. Prolonged exposure to UV rays, rain and the elements may damage
the scooter and its parts. Please make sure to store the scooter
indoors when not in use.
4. Never store the scooter within direct sunlight. This could lead
to the temperature of the scooter and its battery reaching a
temperature greater than the recommended 40º celsius which
could cause substantial damage.
SERVICING AND REPAIRS
1. WARNING – Risk of fire and electric shock. None of the scooter parts
are to be serviced by the user. Your Volter must only be repaired
with original spare parts from a licensed supplier or shop. In addition,
repairs by non Volter approved engineers will invalidate warranty.
SETTING UP
YOUR VOLTER
GET THE MOST OUT
OF YOUR VOLTER
19
SETTING UP THE SCOOTER
1. Open the package and take out the scooter. Ensure that the
scooter appears in order and not visibly damaged.
2. Unfold the kickstand and place the scooter on the floor.
3. Press down the rear mudguard to unlock the handlebar from
the closed position.
SAFETY & MAINTENANCE
4. Lift the handlebar frame to the upright position. Fasten the fold lock.
5. Tighten the two grips for the handlebars (according to the screw
thread direction), as shown in the picture below. Check that the
handlebars are firmly secure before riding.
BEFORE YOUR FIRST RIDE
1. Assemble the scooter carefully, in accordance with the guidance
in this manual.
2. Choose a flat and open area to try out the scooter for the first time.
3. Ensure all screws and fasteners are tight and that none are missing.
4. Inflate your tyres to 36 Psi.
BEFORE EACH RIDE
1. Check battery charge is sucient.
2. Check tyre pressure is 36 Psi.
3. Test brake functionality.
4. Test front and rear light functionality.
5. Always wear a helmet and full protective equipment.
21SAFETY & MAINTENANCE
SETTING OFF
1. Turn on the scooter using the On/O button located on the
handlebars.
2. Select your chosen Speed Mode. Remember to base this on
the environment you are in and the surroundings i.e. presence
of trac, obstacles and/ or people nearby, and in any adverse
weather conditions or reduced visibility.
3. Put one foot on the deck first and then lift the other foot
o the ground, pushing forward with this foot to initially accelerate
the scooter. Slowly press the throttle lever on the right side of
the handlebar to accelerate some more. The scooter will only
start accelerating once you have kicked o and there is forward
momentum.
4. The motor will drive the scooter forward. Make sure you keep both
feet safely o the ground and placed firmly on the deck. Increase
speed at any time by using the throttle.
SLOWING DOWN & COMING TO A STOP
1. Release pressure on the throttle.
2. Start to gently lean backwards.
3. Apply some pressure on the brake lever on the left side of the
handlebar. Operating the brake will cut out the motor immediately
and slow down the scooter by engaging the disc brake on the rear
wheel.
4. Before you come to a complete halt, balance yourself by taking
one foot o the deck and placing this foot on the ground. Do take
care to brake carefully and gradually.
5. Do not at any point turn the scooter o until you have come
to a standstill.
FOLDING UP YOUR VOLTER AFTER USE
1. Hold the handlebars frame with one hand.
2. Press the red button and pull down the fold lock, opening it out
away from the scooter.
3. Fold the handlebars down until it lays horizontally on top
of the deck.
4. Finally, press the rear mudguard down and insert the hook into
the slot to lock the handlebars into the closed position.
WITH YOU
EVERY STEP
OF THE WAY
NOTES ON THE WARRANTY
OF YOUR VOLTER
WITH YOU EVERY STEP OF THE WAY 25
PARTS WARRANTY PERIOD
Motor 1 year
Charger 1 year
Display 1 year
Battery 6 months
Scooter Frame 1 year
CONDITIONS
We oer a 12 month warranty against original defects in material and
workmanship. Our batteries are covered by a 6 month warranty.
In order to claim on your warranty you must have proof of purchase.
Your warranty period is for 12 months from the date of delivery.
HOW OUR WARRANTY WORKS
If you have a problem with your Volter then get in touch with us
athelp@volter.store. You’ll just need to let us know what the issue
is and send us a couple of pictures. We’ll then have a closer look
and organise the repair.
If your repair is covered under warranty, all you need to do is drop your
Volter o to our London service centre - or package it up and we’ll send
our carrier to come and get it. We’ll give it the once over, fix any issues
and post it back out to you.Easy!
WATER RESISTANCE
The Volter Series One has a fantastic water resistance rating of IP55.
The warranty covers use during light rain. It doesnotcover immersion
or soaking in water, nor does it cover sustained use in heavy rain.
WARRANTY INVALIDATION
Your Volter warranty will not cover any form of wear and tear
or cosmetic damage. Wearing parts such as tyres, inner tubes
and brakes are not covered.
Your Warranty will be invalidated byany of the following:
•Damage caused by dangerous behaviour or violations of laws
and regulations.
•Signs of crash/user damage.
•Failure to use, handle, store and maintain the scooter in accordance
with the guidance set out in the User Manual.
•In the case of repairs made by a non Volter approved engineer,
or with non-approved parts.
•Long-term exposure outdoors, which may lead to premature product
ageing and faults.
•General wear and tear or cosmetic damage.
•Using the scooter for commercial or rental purposes.
Scooter parts not covered by the Warranty:
•Tyres & inner tubes.
•Brake pads and cables.
•Wooden deck.
•Handlebar grips.
•Paint.
GET IN TOUCH
We’d like to hear from you and be there for you every step of the way,
so if you have any questions or simply would like to share the love,
you can find us on:
PHONE
+44 (0) 203 092 7471
EMAIL
SOCIAL MEDIA
We’d love you to share your Volter journey with us on social.
Use #MyVolter to be featured on our channels.
@wearevolter @volterelectric
26WITH YOU EVERY STEP OF THE WAY
WWW.VOLTERELECTRIC.CO.UK
Table of contents
