VOLTOUR Ranger 26EB-MTN-500W User manual

Please read through this manual carefully before use
IMPORTANT SAFEGUARDS AND TIPS
ELECTRIC BIKES
26EB-MTN-500W
USER MANUAL
WWW.VOLTOUR.COM
Ranger

WELCOME TO THE VOLTOUR EBIKE FAMILY!
Thank you for purchasing a Voltour eBike.
We take pride in bringing a quality product that will oer years of enjoyment.
Please read this Owner’s Manual carefully before setting up your bicycle and riding.
This manual should be considered a permanent part of your bicycle and remain with the
bicycle when sold.
It is your responsibility to become thoroughly familiar with the proper operation,
features, capabilities, and limitations of your Voltour eBike.
It is not possible or practical to warn you of all hazards associated with operating and
maintaining your Voltour eBike, so you must use your own good judgment.
Please refer to this manual for proper care and maintenance instructions.
For replacement parts and accessories, reach out to Voltour for more assistance.
1
Register Your Voltour eBike
https://voltour.com/apps/product-registration?form=product-
registration
Simply scan this QR code!
Record your bicycle’s serial number in the space below. The
serial number is located on the head tube of the bike. Refer to
page 44 for the location of the serial number.
Contact Our Customer Support Team
1-855-233-9199
[e-mail]
Live Chat at voltour.com
M-F 8:30am - 4:00pm MST
Thanks for choosing Voltour!
Serial Number:
You must register your Voltour eBike within 30 days of purchase
for the warranty to be valid.

TABLE OF CONTENTS
2
REGISTER YOUR E-BIKE
IMPORTANT
COMPLIANCE WITH THE LAW
SAFETY
BAT T ERY SAFETY
PACKING LIST
BIKE DIMENSIONS
ASSEMBLY
OPERATION
Handlebar Control Functions
Display Features
Display Control Functions
Display Functions
Switching Push-assistance Mode On/Off
How to Switch Speed Unit
How to Reset Trip Meter
Charging the Battery
Operating Your New E-bike
7 Speed Gear System
Pedal Assistance
Throttle Assistance
Your First Ride
Maximizing the Riding Range
SUSPENSION
CARE & MAINTENANCE
SPECIFICATIONS
GENERAL TROUBLESHOOTING
ERROR CODES & TROUBLESHOOTING
LIMITED WARRANTY
RETURN POLICY
1
3
5
6
8
11
13
14
19
19
20
21
22
23
24
25
27
28
29
30
30
31
31
32
35
38
39
40
41
45

IMPORTANT
3
1. READ ALL SAFETY WARNINGS AND ALL INSTRUCTIONS.
2. Always ride within your limits and the limits of your Voltour eBike.
3. Bicycles are only for use by persons 18 years of age and above.
This bike is not intended for use by persons with reduced physical, sensory, or
mental capabilities or persons with lack of experience and knowledge that may
make them susceptible to injury.
4. WARNING: It is the rider’s responsibility to comply with all traic related laws
and to use proper equipment. This includes appropriate cycling attire and bike
maintenance.
5. Never ride under the influence of drugs and/or alcohol.
6. Consult a doctor before using the bike if you have any medical conditions
or issue that aect your ability to safely perform physical activities or if you
including:
- pregnancy;
- heart, respiratory, back joint or other orthopedic conditions;
- high blood pressure;
- diiculty with physical exercise or restrictions from physical activity.
7. Protect against fire, electric shock, and injury to persons. Do not immerse cord,
plugs, or eBike in water or other liquid.
8. Close supervision is necessary when the eBike is used by or near children.
9. Unplug the charger from the outlet when not in use and before cleaning.
10. Do not operate the eBike with a damaged cord or plug or after the eBike
malfunctions, or has been damaged in any manner. Contact Voltour for
examination, repair, or adjustment.
11. The use of accessory attachments not recommended by the eBike manufacturer
may result in fire, electric shock or injury to persons.
12. Never modify your frame or bicycle in any way. Do not sand, drill, file, or remove
parts from your bicycle. Do not install incompatible components or hardware.
13. Always attach the plug to the battery first, then plug the cord into the wall outlet.
14. Do not use the bike for anything other than its intended use.
15. Do not exceed the maximum total weight limit of 300 lbs. (136 kg). Please be sure
to account for weight of accessories and cargo. For example, if you are pulling
30 lbs. (14 kg) of cargo then the maximum weight of the rider would be 270 lbs.
(122 kg).

IMPORTANT
4
16. Always keep small parts away from children as they present a choking hazard.
17. California Proposition 65 Warning: This product can expose you to chemicals
known to the State of California to cause cancer, birth defects or other reproductive
harm.
*For more information: www.P65Warnings.ca.gov
18. SAVE THESE INSTRUCTIONS.
PLEASE NOTE:
This manual is not intended as a detailed service, repair
or maintenance manual. Please seek assistance from
Voltour for service, repairs, or maintenance.

COMPLIANCE WITH THE LAW
5
READ THIS FIRST: SAFETY AND COMPLIANCE WITH THE LAW
Congratulations on the purchase of your new eBike. Your eBike is an excellent piece of
personal transportation equipment that will give you good service for many years.
Before you start using your eBike, we want you to be aware of a few important points.
Please read this section carefully.
•Observe Laws Regarding the Use of Battery-Operated Bicycles
Your eBike is designed and manufactured to meet safety requirements as a battery-
operated bicycle. However, state and local laws governing the use of battery-
operated bicycles on public roadways, parks, and other open areas may dier. Please
check with your local authority before using your eBike in public areas.
•Observe Laws Regarding the Use of Bicycles
Note that all laws regarding the use of bicycles in public areas, such as those
mandating the use of helmets and the use of infant seats, will automatically apply for
eBikes. Check with your local authority on what restrictions might apply.
Bike Classification
States recognize that there are three classes of eBikes and
require a label to be placed on the bicycle denoting the class
of your Voltour eBike. The label includes the motor’s wattage
rating and top speed of your Voltour eBike.
Your Voltour eBike comes as a Class 2 bicycle and has a label
with this information posted on the frame of the bicycle.

SAFETY
6
We Recommend the Following Safety-related Procedures:
•Wear a helmet.
•Ride in control at all times.
•Use lights and reflective gear in low light situations. Inspect your bike often —
especially the brakes.
•Seek maintenance if there are any notable changes in bike performance.
•Know and observe the rules of the road before cycling. Bike users must follow all
road rules.
•Ride defensively. To motorists, pedestrians, or even other cyclists, you are not as
visible as you might think. Always watch for hazardous situations, and be ready to
stop or take evasive action at all times. With the assistance of the electric motor, you
may be travelling faster than drivers expect — beware of cars pulling out in front of
you.
•Avoid road hazards. Watch for and avoid potholes, drain grates, railroad tracks, loose
road material, and other hazards.
•Use both the front and the rear brakes together for best performance. Using ONLY
the rear will significantly increase your stopping distance.
E-Bike Road Safety
•Always obey traic laws including lights, signals, and road signs that apply to
traditional cyclists, cars, and other vehicles. Stay in the appropriate lane, using bike
lanes when available.
•Cyclists tend to break the speed limit and red light laws. Breaking the speed limit
for bike lanes on an eBike poses a higher risk than traditional bicycles because
eBikes are capable of traveling at a much higher speed. This will only put you at risk
of an accident. Do not cycle on the sidewalk/pavements as it can put both you and
pedestrians at risk.
•Be wary of everyone. Cars will not always realize how fast you are going and may
assume that you are exponentially slower than them. To avoid the risk of accidents,
always allow cars to get their right of way first, and do not rush. Be patient and alert,
especially at intersections and turns.

7
SAFETY
•Safety Instructions of Gear Operation:
1. When using the derailleur lever, you can only pedal clockwise and shift gears from
gears 1-7.
2. DO NOT use the derailleur lever when the eBike is still.
3. Begin to change the gear after the eBike speed reaches 5 mph.
4. Shift the gear to a low gear, such as 3-2-1 gear before stopping each ride, so that
the bike can start easily next time.
•Wet Weather and Night Riding Safety Instructions:
1. Reduce the speed to ensure your own safety in wet weather. When turning,
reduce the speed in advance within the controllable range, and the wet road will
lead to a longer braking distance. It is necessary to slow down in advance, brake
slowly, and DO NOT brake suddenly.
2. Turn on the light when riding at night, reduce the speed within the controllable
range.
•Precautions for Riding:
When riding on the road, it is necessary to abide by the local traic rules.
Do not take the motorway. Do not overspeed. Do not run a red light. Use right side
brake lever (rear brake) first or use right and left brake lever at the same time. Do not
only use left side brake lever (front brake). When riding at night, it is necessary to
turn on the headlights, keep the distance and drive at a low speed.
•Riders:
Your Voltour eBike is equipped for single rider only. The front and rear of this bike is
NOT designed for additional riders.

8
BATTERY SAFETY
These safety precautions are provided for your benefit to protect you and those around
you. Please read and follow them carefully to avoid unnecessary injury, damage to the
product, or damage to other property.
•BATTERY
•BATTERY CHARGER
Do not throw the battery into
a fire. Do not overheat the
battery.
Do not take apart or modify
the charger.
Do not cover the charger or
place objects on it.
Overheating, fire or electric
shock may result.
Do not take apart or modify
the battery.
Disassembly
Prohibited
Specified Rechargeable Battery
Disassembly
Prohibited
Do not connect the battery
to other appliances other
than your eBike.
Do not subject the charger
to shocks, e.g. by dropping.
Keep the charger away from
water.
Place the charger firmly on
a flat dry surface.
Using the charger upside
down or stretching the
cable tight may result in
malfunction, fire or electric
shock.
Do not connect positive and
negative terminals by using
metallic objects.
(Overheating and/or rupture may result in this type of abuse.)
Use only the specified
charger to charge the battery.
Do not touch the charger
with your skin for long
periods during charging.
Buring of the skin may result,
as external temperature of
the charger during charging
may become 104°F - 140°F
(40°C - 60°C)
Do not short-circuit the
terminals by using metallic
objects.
Overheating, fire or electric
shock may result.
CAUTION
CAUTION

9
BATTERY SAFETY
WARNING
•Keep the battery away from water. Pouring water on the battery may result in short-
cicult, overheating or permanent damage of the battery.
•Do not submerge the battery. Soaking the battery in water may cause irreparable
damage.
•Do not apply pressure to the cable or the plug.
NOTE: Placing the cable tightened between a wall and a window frame, or placing
heavy objects on the cord or the plug may result in electric shock or fire.
•Be sure to insert the plug securely into a wall socket.
NOTE: Electric shock and overheating may result, causing fire.
•Do not touch the plug with wet hands.
NOTE: Electric shock may result.
•Keep out of reach of children or pets.
NOTE: Electric shock or injury may result.
•Do not attempt to use another maker or model’s charger to charge the battery.
NOTE: Overheating, fire or electric shock may result.
•Do not use the charging plug and/or the power source plug when they are dirty, wet
or dusty.
NOTE: Insulation failure due to moisture absorbed in the dust may result, causing
fire.
Pull out the power source plug and clean it with a dry cloth.
•To remove the cable from socket, pull the plug, not the cable.
•Do not rotate the pedals when charging the battery while it is mounted on the
bicycle.
NOTE: The cord may twist around the pedal or the crank, and the damage to the
plug may result, causing electric shock or fire.
•Do not apply voltage over the rated value to the charger.
NOTE: Overheating, fire or electric shock may result.
•Do not use sockets, connectors and other wiring devices with a power source other
than standard rated voltage (AC110-120 volts) power supply.
NOTE: Overheating, fire or electric shock may result.
•Do not use damaged components such as charge case, power cord, plug, etc.
NOTE: Electric shock, short-circuit or fire may result.