Wacom cintiq companion User manual

Contents Index 1
About the Cintiq Companion Hybrid
Parts and Accessories
Getting Started
Mobile Mode
Using the pen
The multi-touch feature
Desktop Mode
Customizing your Cintiq
Troubleshooting
Support options
User’s manual
Professional Hybrid Creative Tablet
Contents Index 1

2
2
Contents Index
Contents Index
Cintiq Companion Hybrid
User’s Manual
Version 1.0, Rev H0413
Copyright © Wacom Co., Ltd., 2013
All rights reserved. No part of this manual may be reproduced except for your express personal use.
Wacom reserves the right to revise this publication without obligation to provide notification of such changes.
Wacom does its best to provide current and accurate information in this manual. However, Wacom reserves the right
to change any specifications and product configurations at its discretion, without prior notice and without obligation
to include such changes in this manual.
The above year indicates when this manual was prepared. However, the date of release to the users of the manual is
simultaneous with the introduction into the market of the applicable Wacom product.
Cintiq and Wacom are registered trademarks of Wacom Co., Ltd.
Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United
States and/or other countries. Microsoft and Windows are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries. Apple, the Apple logo, and Mac are trademarks of Apple,
Inc., registered in the U.S. and other countries.
Any additional company and product names mentioned in this documentation may be trademarked and/or registered
as trademarks. Mention of third-party products is for informational purposes only and constitutes neither an
endorsement nor a recommendation. Wacom assumes no responsibility with regard to the performance or use of
these products.
ExpressKey is a registered trademark of Ginsan Industries, Inc., and is used with permission.
ASTRO File Manager®
is a registered trademark of Metago, Inc.

3
3
Contents Index
Contents Index
ABOUT THE MANUAL 5
ABOUT THE CINTIQ COMPANION HYBRID 6
Parts and Accessories 7
Unpacking 7
Front view 8
Rear view 8
Attaching the stand 9
GETTING STARTED 10
Step 1: Connect the Cintiq to your computer 10
Step 2: Complete the Mobile Mode Setup wizard 11
Step 3: Complete Driver Installation for
Desktop Mode 14
Rocker Ring and Center Button 14
Desktop Center and Mobile Center Features 15
Setting up your work area 17
MOBILE MODE 18
Pen and touch 18
File management 18
Using the Wacom Mobile Center 18
Battery status and Operation 21
DESKTOP MODE 22
Configuring for handedness 22
The Wacom Desktop Center 22
Pen features 25
Using the pen 26
Holding the pen 26
Positioning 27
Clicking 27
Erasing 27
Dragging 27
Working with pressure sensitivity 27
Drawing with tilt 27
ExpressKeys, Rocker Ring, and Center Button 28
The multi-touch feature 29
Selecting multi-touch 29
Customizing multi-touch 31
Setting multi-touch options 31
Testing multi-touch 33
Working with multiple monitors 33
Wacom Display settings 33
Customizing your Cintiq 35
Managing your control panel settings 35
Express View and Settings 35
Control panel overview 36
Customizing Cintiq functions 38
Calibrating the Cintiq 39
Customizing the pen 40
Adjusting tip feel and double-click 41
Adjusting eraser feel 42
Advanced tip and eraser pressure settings 42
Customizing pen buttons 43
Customizing tilt sensitivity 44
Customizing the ExpressKeys 45
Customizing the Rocker Ring and Center Button 46
On-Screen Controls 46
Creating Screen Keys or Screen Touch Strips 47
Customizing Screen Keys or Screen
Touch Strips 49
Assigning panels to ExpressKeys or
Rocker Ring buttons 49
Using Screen Keys or Screen Touch Strips 51
Changing the appearance of the on-screen
controls 51
Managing your On-Screen Controls 51
Button functions 52
Using and customizing the Radial Menu 59
Working with Display Toggle 60
Application-specific settings 61
Creating an application-specific setting 62
Changing application-specific settings 63
Removing application-specific settings 63
Working with multiple tools 63
Renaming the tablet in the tablet list 63
TROUBLESHOOTING 64
Software updates 64
Testing the Cintiq in Desktop Mode 65
Testing controls and input tools 66
Testing the ExpressKeys, Rocker Ring,
and Center Button 67
Testing a pen 67
Display troubleshooting (Desktop Mode) 68
General problems 68
Tablet troubleshooting 70
Windows-specific problems 73
Mac-specific problems 74
Support options 76
Service and repair 76
TABLE OF CONTENTS

4
4
Contents Index
Contents Index
FREQUENTLY ASKED QUESTIONS 77
CARE AND MAINTENANCE 79
Caring for the Cintiq 79
Replacing the pen nib 80
OTHER USEFUL INFORMATION 81
Uninstalling Cintiq 81
Managing preferences 82
Installing multiple tablets 83
Using applications integrated for tablet control 84
Importing expert settings 85
Pen and digital ink capabilities in Windows 86
Product information 87
Product specifications 87
Battery specifications 87
Warranty Service in the U.S.A. and Canada 88
Warranty Service Outside of the U.S.A.
and Canada 88
Ordering parts and accessories 89
GLOSSARY 90
INDEX 92

5
Contents Index
5
5
5
Contents Index
Contents Index
ABOUT THE MANUAL
This manual provides quick access to information about your Cintiq Companion Hybrid (Cintiq). The
information applies to the Windows and Mac operating systems (Desktop Mode), and to the Android
operating system (Mobile Mode). For Desktop Mode, Windows screen captures are shown unless
otherwise noted.
• Go directly to Table of contents or Index topics by clicking on them.
• Use the navigation controls to move through the manual.
• Use your .pdf viewer zoom-in tool to increase the size of the manual on your screen. See the viewer
application help for information on any additional tools that help you use and print the manual.
•S
MALL CAPITAL LETTERS are used to identify the names of keyboard keys, dialog boxes, and control panel
options.
• Be sure to read the Important Product Information document for the Cintiq Companion Hybrid, which
can be accessed from the Wacom Desktop Center. The guide includes product safety precautions,
specifications, and your license agreement.
• The following information is not included with this product: information about your specific computer
hardware or operating system, or information about your application software. Your best source for this
information is the set of manuals and discs that came with your hardware, operating system, or
application.
Wacom’s philosophy is to continually improve all of its products. As a result, engineering changes and
improvements are made from time to time. Therefore, some changes, modifications, and improvements
may not be covered in this manual.
Go to table of contents. Go to front page.
Go to index. Page back, or page forward.
Go back to previous view.
Contents
Index

6
Contents Index
6
6
6
Contents Index
Contents Index
ABOUT THE CINTIQ COMPANION HYBRID
The Cintiq Companion Hybrid is an interactive pen and touch display and sketch pad tablet in one device.
It operates in two different modes:
•Desktop Mode. When you connect the Cintiq to a computer using the Windows or Macintosh
operating system, it functions as a display supporting pen and touch input for design and graphics
work. It also can be used to play music from your computer, or for video conferencing.
•Mobile Mode. When the Cintiq is disconnected from your computer, or connected with only the USB
cable, it functions as an Android tablet with its own processor, pen and touch input, and connections to
the Internet and accessory devices. While on the go you can review and edit your work, and access the
Internet, email, and the features and functionality of the Android environment. The Cintiq also features
built-in Bluetooth, GPS, wifi, front and rear cameras, microphones and speaker.
Your Cintiq can be used in landscape or portrait orientation, or lying flat on your desk or in your lap. In
landscape orientation, it can be placed in one of three different inclined positions, using the stand provided.
For transferring data from your Android system to your computer and back, your Cintiq includes a pre-
installed copy of ASTRO File Manager by Metago. ASTRO File Manager lets you move files between the
Cintiq and your computer, connected USB storage devices or cloud locations, and provides other file
management functions.
See Front view and Rear view illustrations for the locations of the Cintiq’s features. For details on
functionality, see Desktop Mode and Mobile Mode.

7
7
Contents Index
Contents Index
PARTS AND ACCESSORIES
The Cintiq Companion Hybrid and supplied accessories are shown below.
UNPACKING
• Unpack the Cintiq and place it on your desktop, or another work area that is level and stable. Make sure
the surface is flat, clean, and dry. Inventory the items and ensure the box contents are complete.
• Remove any packing materials from the back of the Cintiq and its cabling. Save the packing materials
and box for use when shipping or storing the Cintiq.
Note: If you place the Cintiq face-down for any reason, use a soft, clean cloth or pad under the front of the
display to make sure the screen will not be damaged through contact with another surface.
Pen and
personalization rings
Pen case, replacement nibs
and nib extraction tool
Plug for AC power
adapter
3-in-1 cable
Cloth
Cintiq stand
AC power adapter
and cable
Cintiq Companion Hybrid
Protective sleeve
Quick Start Guide
(printed booklet)
Warranty card included
with some configurations.

8
8
Contents Index
Contents Index
FRONT VIEW
The features of your Cintiq are illustrated below. It can be configured for either right-handed or left-handed
use, and positioned in one of two landscape orientations or two portrait orientations.
REAR VIEW
ExpressKeys (4)
Center Button
Rocker Ring
Front camera
Power button
USB port
Stand slots
Battery status
LED
Microphone
Headphone jack
MicroSD card
slot
3-in-1 connector
Grip pad
Micro HDMI port
(video out)
Rear camera
Microphone
Speaker

9
9
Contents Index
Contents Index
ATTACHING THE STAND
In landscape orientation, the Cintiq stand can be used in one of three inclined positions. After attaching the
stand, you can adjust the display incline as follows:
1. Place the Cintiq on a flat, stable surface.
2. Place the stand with the aluminum surface down and the three tabs facing up.
3. Decide which of the incline tabs you want to use.
4. Hold the Cintiq upright so you can see the back.
5. Place the tab at the bottom edge of the stand into the slot in the lower edge of the Cintiq.
6. Keeping the lower tab in its slot, tilt the Cintiq toward the stand and insert the tab into the tab for the
incline you want to use into the other slot. Make sure both tabs are fully inserted into the slots.

10
Contents Index
10
10
10
Contents Index
Contents Index
GETTING STARTED
When you have unpacked your Cintiq and are ready to begin using it, complete the following steps to turn
on your Cintiq and launch the Setup wizard.
Note: You must install the Windows or Macintosh driver for Cintiq to work properly in Desktop mode.
Before you begin, read the Quick Start Guide that is included in the box with your Cintiq.
Make sure your computer meets the following minimum system requirements:
• Windows 7 or 8 (32-bit or 64-bit configurations) or Mac OS X 10.6 or later
• Available USB port
• Available HDMI port
Note: If your computer does not have an HDMI (video out) port, you will need an HDMI adapter to connect
your computer to the Cintiq.
STEP 1: CONNECT THE CINTIQ TO YOUR COMPUTER
Complete the connections from the Cintiq to your computer. Make sure to use the power cable to connect
to an external power source. Refer to the connection diagram.
1. Connect the interface and video plugs of the 3-in-1 cable to the available USB and HDMI ports on your
computer. Note that Wacom recommends connecting the USB cable directly to your computer, and not
to a USB hub attached to your computer.
2. Connect the adapter plug of the 3-in-1 cable to the power adapter.
3. Connect the remaining end of the 3-in-1 cable to the Cintiq.
4. Install the wall plug on the power adapter. Note that the plug can be turned to accommodate different
outlets.
5. Plug the power adapter into an AC outlet.