WAREMA 310 Manual

Operating and maintenance
instructions
WAREMA front-mounted awning with drop-arm
Original instructions
To be handed over to the opera-
tor.
Keep for future use.
Valid from 01 November 2016
Document number 866589 [Rev. 6 - en]
Operating and maintenance
instructions
WAREMA front-mounted awning with drop-arm
Original instructions
To be handed over to the opera-
tor.
Keep for future use.
Valid from 01 November 2016
Document number 866589 [Rev. 6 - en]

Table of contents
Table of contents
1 Introduction....................................................................................................................... 3
1.1 Information on safety.................................................................................................................................... 3
1.2 Information on the target group and application of these instructions......................................................... 3
1.3 Explanation of the signal words................................................................................................................... 3
1.4 Basic safety instructions............................................................................................................................... 3
2 Product information...........................................................................................................5
2.1 Intended use................................................................................................................................................. 5
2.2 Parts description........................................................................................................................................... 5
2.3 Wind resistance............................................................................................................................................ 5
3 Operation.......................................................................................................................... 6
3.1 Product with motor........................................................................................................................................6
3.2 Product with crank........................................................................................................................................ 6
3.3 Incorrect operation........................................................................................................................................7
4 Maintenance......................................................................................................................8
4.1 Cleaning........................................................................................................................................................ 8
4.2 Maintenance..................................................................................................................................................8
4.3 What you should know about awning fabrics.............................................................................................. 9
4.4 Spare parts/repairs....................................................................................................................................... 9
4.5 Warranty........................................................................................................................................................9
5 Dismantling..................................................................................................................... 10
6 Troubleshooting...............................................................................................................11
7 EC Declaration of Conformity.........................................................................................12
8 Declaration of performance............................................................................................ 13
Page 2 | 14 866589 [Rev. 6 - en]/01.11.16

Introduction
1 Introduction
1.1 Information on safety
It is important to follow these instructions in the interests of
personal safety. Failure to comply with these instructions
when operating the product may result in personal injury
and/or property damage. Failure to comply with these
instructions relieves WAREMA of liability.
Warnings are marked in the instructions with this
symbol or a similar symbol.
Read through the product instructions before
use.
Observe the safety, operating and maintenance
instructions.
Include these instructions if you pass the product
on to a new owner.
Keep the instructions until you dispose of the
product.
1.2 Information on the target group and
application of these instructions
Target group
These instructions are directed at people who operate, care
for and/or maintain the product.
The activities listed in the "Maintenance" chapter are only
permitted to be executed by a qualified specialist.
Contents
These instructions are an integral part of the following
product:

The instructions contain important information on the
operation, care and maintenance of this item. They
describe how to operate products with WAREMA standard
drives. Other drives and special solutions are not dealt with.
Permissible activities
Performing tasks on the product that are not described in
these instructions is not permissible. No other alterations,
additions, conversions or maintenance work is to be
carried out on the product other than as described in these
instructions without the written approval of WAREMA.
1.3 Explanation of the signal words
DANGER
Identifies an imminent danger that may result in
death or serious injury.
WARNING
Identifies a potential danger that may result in death
or serious injury.
CAUTION
Identifies a potential danger that may result in light
injury.
NOTICE
Identifies a potential situation that may result in
product or property damage.
1.4 Basic safety instructions
The safety instructions and warnings described here
are intended to safeguard your health and to protect the
product. These instructions must be read carefully and
followed.
Damage resulting from inappropriate use or the failure to
follow these instructions is not covered by the warranty.
Liability will not be accepted for secondary damage.
General operation
The operation of a faulty product may injure persons and/or
damage adjacent parts.
Only operate the product if it is in technically perfect
condition.
If the product makes unusual noises or movements,
stop using it immediately and inform a qualified
specialist.
Possible risk during operation
Incorrect operation can result in personal injury. The
movements of the product can lead to crushing of the limbs.
While the product is moving, do not reach between the
moving parts.
Do not reach into openings on the product while
operating the product.
Monitoring duty during operation
Failure to monitor the product while it is moving may result
in personal injury and property damage.
Keep people and animals out of the projection area.
Remove obstacles from the projection area.
866589 [Rev. 6 - en]/01.11.16 Page 3 | 14

Introduction
Operation in the event of a power supply failure
An electrically-operated product cannot be operated without
power. A lowered/extended product may be subjected to
impermissible loads when bad weather fronts pass over
and during power failures. This may also result in serious
injury to persons and/or damage to the product.
Manual emergency operation or an emergency power
supply should be considered for windy regions with
frequent power failures.
Accessing the operating element (electrically operated
product)
The operating element is not intended for children to use.
Children are unable to recognize the danger associated
with the product. Persons can become injured from
careless use.
Do not allow children to play with the locally installed
control system or operating element.
The hand-held transmitter must be kept out of the reach
of children.
Operation in wind
The product is only able to withstand the loads associated
with the specified wind resistance class. Special
precautions need to be taken if a bad weather front is
threatening.
When a bad weather front is threatening, retract the
product immediately by hand.
The product must be retracted when the specified wind
resistance class is exceeded.
The product should not be moved in any other way
under heightened wind loads.
Operation in wet weather
In the event of rain, the awning must be raised. Do not
lower the awning.
Awning fabric that has become wet should be extended
for drying after it stops raining.
Operation in freezing temperatures
Operating the product at temperatures at or below the
freezing point may result in malfunctions and/or damage
if the installation and building situation is unfavourable.
Moisture on the product due to dew, rain or snow can cause
the product to freeze up at low temperatures.
Before operating the product, it should be cleared of
snow and ice so that it can move freely.
Do not operate the product under icy conditions.
Operation in winter (product with control system)
Products operated by means of a control system may start
moving at any time and without prior notice. Moisture on
the product due to dew, rain or snow can cause the product
to freeze up at low temperatures. Operation of the product
may cause damage.
When using a control system without an ice alarm, the
automatic function should be switched off in winter.
Malfunction from leaves or foreign objects
External sun shading systems are exposed to the weather
and environmental influences. Depending on their location,
leaves and other foreign objects can cause the product to
malfunction.
Remove leaves and other foreign objects from the
cassette/cover panel and from the awning fabric.
Special features of fabric
Fabrics can become electrically charged. Contact with
persons or objects may result in electrostatic discharge
from electrostatically charged fabric.
Risk of damage to the product
An additional load can damage the product and/or cause it
to detach from the wall.
It is not permitted to hold onto the product or to lean
objects against it.
Page 4 | 14 866589 [Rev. 6 - en]/01.11.16

Product information
2 Product information
2.1 Intended use
The information below applies to the following product: 
The product is an external textile sun shading system that
may only be used for heat protection, glare protection
and visual privacy on vertical glass surfaces. The product
reduces the incidence of light and optimises the use of solar
energy.
The product is intended to be used to protect against the
sun, not the rain.
Inappropriate use may result in significant danger.
All closures and awnings for external use are designed for a
wind load of 1.1kN/m² when in a retracted state.
The directive entitled "Wind loads for construction of
closures and awnings when retracted – Section5.1.1"
defines the positions at which these products can be
installed without requiring special precautions [published
by the Bundesverband Rollladen + Sonnenschutz e.V. and
ITRS Industrieverband Technische Textilien - Rollladen -
Sonnenschutz e.V.].
Additional loads on the product in the form of hanging
objects could damage the product or cause it to detach
from the wall and are therefore not permitted. WAREMA will
not be liable for any resulting damage.
The intended use also includes observing these instructions
and adhering to the service requirements they describe.
2.2 Parts description
4
3
1
2
5
1Fabric shaft 4Drop profile
2Curtain 5Clamping support
(type 314 only)
3Drop arm
Fig. 1: Parts overview of awning 310/314
1
2
3
4
1Cover panel 3Drop arm
2Curtain 4Drop profile
Fig. 2: Parts overview of the drop-arm awning 355
2.3 Wind resistance
The product reaches the following wind
resistance: class 3
The product reaches the following wind
resistance: class 3
Wind class 3 corresponds to Beaufort 6.
Beaufort level 6 corresponds to a maximum of 13.4m/s and
is defined as a strong wind in which thick branches sway,
umbrellas are difficult to control and telegraph cables howl
in the wind.
The use of wind speed limits is recommended for the
product; these depend on the mounting situation. When
the wind speed limits are reached, the product must be
retracted. It is recommended that the wind sensor be set to
the lowest value, e.g. 7.5m/s for Beaufort5.
Type of installation Drop-arm awning
Drop arm, directly (standard
distance) on the facade
7.5-10.4
(5)
Drop arm 300to 1000mm in
front of facade
3.5-5.4
(3)
Drop arm in reveal 7.5-10.4
(5)
Tab. 1: Recommended wind speed limits (in m/s and
Beaufort)
866589 [Rev. 6 - en]/01.11.16 Page 5 | 14

Operation
3 Operation
INFO
Only operate the product if it is in technically
perfect condition.
Do not operate a product if it is damaged. Always
contact the specialist dealer and protect the
product against being operated as agreed with
the specialist.
3.1 Product with motor
CAUTION
Risk of crushing from failure to exercise care during
operation.
Persons who are located within the projection area
may be injured.
Keep the projection area clear of persons.
Keep children away from the operating elements.
Movement
Operate the switch. The
product moves in the
selected direction.
Press the button on the
hand-held transmitter.
The product moves in
the selected direction.
INFO
The product has an upper and lower limit position.
The product automatically stops at this point.
The product can be stopped in any position.
The product must always be fully retracted or fully
extended.
Operation using a central control unit
NOTICE
Product damage from failure of the control unit!
Under certain external conditions, such as a power
failure or a malfunction, the control unit will not be
functional. In this case, the control unit will not be
able to operate the product and the product may be
exposed to extreme loads caused by the weather
conditions.
Set the control to manual operation if you are
going to be away for a lengthy period.
INFO
of the motors used are not intended for continuous
operation. The integrated thermal protection
switches the motor off after approx. 4minutes.
The product will be ready again for use after 10 to
15minutes.
Adjust the control unit in such a way that
continuous operation of the motor is not possible.
Follow the operating and installation instructions
of the control unit.
Operation using a hand-held transmitter
INFO
Instructions on how to operate the hand-held
transmitter are contained in a separate manual for
the hand-held transmitter.
3.2 Product with crank
NOTICE
Product damage from forceful operation!
When operating the product, excessive force
must not be applied to the operating element if a
resistance is encountered.
Stop operating/moving the element as soon as
you feel a resistance.
INFO
An excessive angle in the crank rod makes the
crank difficult to move and causes excessive wear.
Malfunctions may occur.
INFO
Slow the turning motion of the crank before you
reach a limit position.
Movement
Turn the crank. The
product moves in the
selected direction.
INFO
At the lower limit switch, a stop limits the range of
movement in the gear.
The product can be stopped in any position.
Page 6 | 14 866589 [Rev. 6 - en]/01.11.16

Operation
3.3 Incorrect operation
Accessibility of the operating elements
Never let children play with the operating elements of
the product, such as the hand-held transmitter or switch.
Keep the hand-held transmitter out of reach of children.
Danger of crushing, shearing and entanglement
While the product is
moving, keep persons
away from the product.
While the product is
moving, do not reach
between the moving
parts. Limbs can get
caught between or in
the moving parts and
may become crushed or
severed.
Products operated by
means of a control unit may
start moving at any time
and without prior notice. In-
form people, including chil-
dren, who may be located
in the vicinity of the product
about the danger involved
with the product to elimi-
nate the risk.
Operation during a storm
The product must be re-
tracted by hand before a
bad weather front passes
over, even if a control unit is
being used.
Raise the product if the
recommended wind
speed limit is exceeded.
When a bad weather
front is threatening, re-
tract the product imme-
diately by hand.
Operation in wet weather
NOTICE
Impairment of awning fabric through dampness.
Dampness promotes wrinkling and waffling of the
fabric.
Protect the awning fabric from wet weather.
The product must be re-
tracted by hand before a
bad weather front passes
over, even if a control unit is
being used.
When a bad weather
front is threatening, re-
tract the product imme-
diately by hand.
Retract the product in
rain or do not extend it.
Awning fabric that has
become wet should be
extended for drying after
it stops raining.
Operation in cold weather
NOTICE
Product damage from forceful operation!
Moisture on the product due to dew, rain or snow
can cause the product to freeze at low temperatures.
Do not use the product under icy conditions. The
product may be used again after thawing.
When using a control unit without an ice alarm,
the automatic function should be switched off in
winter.
Do not operate the
product if it is frozen.
Switch off the automatic
control mode in winter.
866589 [Rev. 6 - en]/01.11.16 Page 7 | 14

Maintenance
4 Maintenance
Proper and regular and maintenance and the use of original
spare parts only are essential for fault-free operation and a
long service life.
INFO
When performing product maintenance movement of
the product must be prevented.
A monitored, overriding locking mechanism must
prevent every kind of operation.
CAUTION
Risk of injury from falling from climbing aid!
Climbing aids (e.g. ladders, scaffolding etc.) may tip
over if improperly erected.
Position climbing aids on level and firm ground.
INFO
Fabrics can become electrically charged. Contact
with persons or objects may result in electrostatic
discharge from electrostatically charged fabric.
4.1 Cleaning
To ensure the longest possible life, we recommend
that you clean the surface of the product regularly or
at least once a year.
If the first cleaning takes place several years after
initial installation, the product or fabric cannot be
restored to its original condition.
Replacement claims cannot be honoured on the
grounds of these cleaning instructions because the
effectiveness of these measures depends on a large
number of factors that vary from case to case.
Always follow the manufacturer instructions when
using chemical cleaning products. In the interest of
the environment, it is recommended that you only
use 100% biologically degradable cleaning products.
NOTICE
Product damage from incorrect cleaning!
Incorrect cleaning procedures may result in damage
to the product or product parts, and the surfaces and
structures may be permanently altered.
Do not use high pressure washers, steam
washers, abrasive cleansers or sponges, and
solvents such as alcohol or naphtha.
Remove dirt or foreign objects from the product
or parts of the product. Fallen leaves create the
conditions necessary for microbial activity.
Wash the fabric with a mild detergent solution
and lukewarm water.
A special waterproofing agent has been applied to
acrylic fabrics. This waterproofing layer is diminished
every time the fabric is washed.
Use a colourless rubber eraser to remove any
soiling on the fabric.
Clean the surfaces with a suitable cleaning
agent.
Remove objects or soiling from the guide groove
of the bottom rail.
INFO
The cleaning agent must be removed from the
awning fabric with fresh water. This will retain the
water-repellant properties of the awning fabric over a
longer period.
Every time the fabric is cleaned with cleaning
agents, the original protective function of the
awning fabric is impaired slightly. For this reason,
it is recommended that you have the fabric
reimpregnated. Later reimpregnation cannot restore
the awning fabric to its original new condition.
Further tips and care instructions can be found at
www.warema.com.
Operate the product and inspect the operating elements
for visible wear and damage (visual check).
Check the installation substructure for damage (visual
check).
INFO
Wear and damage to the operating element or fabric
and damage to the mounting substructure may lead
to impairment of the product.
Take the product out of service.
Have any damage corrected by a qualified
specialist.
4.2 Maintenance
CAUTION
Risk of injury from lack of product knowledge!
Have service tasks performed by a qualified
specialist.
Page 8 | 14 866589 [Rev. 6 - en]/01.11.16

Maintenance
The product must be maintained at least once a
year.
The maintenance tasks may only be performed
by a qualified specialist. We recommend signing a
service contract.
The WAREMA warranty becomes invalid if the unit is
not maintained properly at least once a year.
WARNING
Risk of injury through irregular maintenance!
Operating safety may be seriously impaired and the
product may fail. Persons may become injured from
contact with damaged parts.
Have the product checked regularly by a
qualified specialist for signs of wear and
damage, e.g. to electrical lines.
Do not operate products in need of repair.
Check the product for visible wear and damage. If
necessary, make a recommendation to the owner.
Check that the fixation of the bearing elements (e.g.
consoles, guide elements) is properly seated. If
necessary, make a recommendation to the owner.
INFO
To retain the warranty, maintenance must be
performed by a qualified specialist according to the
WAREMA maintenance checklist.
The maintenance checklist is available from
your specialist dealer or can be requested from
WAREMA.
4.3 What you should know about awning
fabrics
Technical fabrics may exhibit certain characteristics due to
production and sizing that may appear to the operator to be
"faults".
The blemishes described below have no influence on
the usability and durability of the awning fabric [excerpt
from the Guideline for the Evaluation of Preassembled
Awning Fabrics – published by the ITRS Industrieverband
Technische Textilien Rollladen - Sonnenschutz e.V.]:
Wrinkles and folding lines
Wrinkles can be produced when the fabric is assembled
(cut and sewn) and when it is folded. Surface effects (shifts
in pigmentation) can occur in the wrinkles. When viewed
against the light, these resemble dirty marks (especially on
light-coloured fabric).
Chalk lines
These are light stripes of the impregnating material on the
fabric surface. They result from handling the fabric during
production and assembly of the units. Although the fabric
is handled with special care, these effects cannot be fully
avoided in dark fabrics.
Waviness in the seams and fabric panels
As the fabric is wound onto and off of the shaft, it is
tightened more at the borders, seams and panels than
between the seams. The resulting tension in the fabric can
lead to waviness (e.g. waffle or fishbone patterns) that
"digs" into the fabric. The waves are visible when the unit is
open.
Waffling
Because of the production method, waffling may form under
certain weather conditions and in certain fabric sizes. This
effect is more visible in unfavourable lighting conditions.
The formation of waffling is accelerated and enhanced
through wetness (humidity, rain). If a fabric that has been
"softened" in this way is retracted, waffling and wrinkles can
become particularly pronounced.
Weave flaws
Spinning of the yarns as well as warping in the weaving mill
and the weaving process itself is executed under tension.
The yarn may break. This will lead to knots. Irregular thread
thicknesses are seen as light areas or burls in the fabric.
4.4 Spare parts/repairs
CAUTION
Personal injury resulting from inappropriate repairs!
To be able to perform work on the product safely,
it is necessary to be familiar with its functions and
structure. A lack of appropriate product knowledge
may lead to dangerous situations.
The product should only be repaired by a
qualified specialist.
INFO
To ensure that your product will operate properly
on a continuous basis and to avoid changing
its approved status, use original spare parts
only. Contact your WAREMA specialist dealer if
necessary.
4.5 Warranty
Subject to the statutory period of limitation for warranty
claims. This requires regular maintenance. The warranty
does not include wear parts or optical changes in line
with the type of material used (e.g. bleaching of surfaces
caused by UV rays).
866589 [Rev. 6 - en]/01.11.16 Page 9 | 14

Dismantling
5 Dismantling
CAUTION
Risk of injury due to incorrect dismantling!
A lack of appropriate knowledge when dismantling
the product can lead to injuries and/or damage to
the adjacent parts.
Have the units dismantled by a qualified
specialist.
Dismantling of the product must be undertaken by
a qualified specialist. Ask WAREMA for any missing
documents before commencing maintenance.
WARNING
Electric shock!
When working in the immediate vicinity of potentially
live parts, such as electrical lines, contact may result
in an electric shock.
De-energise the product and secure it against
being switched on again.
Disposal
Should the product no longer be required, ensure that it
is disposed of correctly in accordance with the relevant
regulations.
Components identified in this manner should not be
disposed of with the household waste.
Page 10 | 14 866589 [Rev. 6 - en]/01.11.16

Troubleshooting
6 Troubleshooting
INFO
Problems described here without a reference to
a qualified specialist or certified electrician may
be rectified independently.
All other problems described here are only to
be dealt with by a qualified specialist or certified
electrician.
Fault: the motor is not operational
Cause Remedy Note
The thermal protection switch of the
motor has triggered
Wait 10 to 15 minutes and then try
again.
A higher-level control command is
present
Wait for on/off delay and then try
again.
No voltage is applied. Check the power supply. Have checked by a certified electrician.
Motor is faulty Replace the motor. Replacement by a qualified specialist
Fault: the product does not move to the required limit position
Cause Remedy Note
The motor limit positions are incorrect Readjust the motor. Adjustment by a qualified specialist
Fault: the crank cannot be turned
Cause Remedy Note
The gear is faulty. Replace the gear. Replacement by qualified specialist.
866589 [Rev. 6 - en]/01.11.16 Page 11 | 14

EC Declaration of Conformity
7 EC Declaration of Conformity
The product:
WAREMA drop-arm awning
Type: 330
340
350
355
Purpose: External textile sun shading system
Meets the provisions of Machinery Directive 2006/42/EC in the case of motor drives.
In particular, the following harmonised standards were used:
DIN EN 13561 Awnings - Performance requirements including safety.
DIN EN 60335-2-97 Household and similar electrical appliances - Safety-Part 2-97: Particular requirements
for drives for rolling shutters, awnings, blinds and similar equipment
Person in charge of the compilation of the technical documents: Elke Granzer; for address, see manufacturer.
Manufacturer: WAREMA Renkhoff SE
Hans-Wilhelm-Renkhoff-Str. 2
97828 Marktheidenfeld
Germany
ppa. Ralf Simon i.A. Elke Granzer
General Management, Research and
Development
Technical Coordination R & D
Marktheidenfeld, October 2016
Page 12 | 14 866589 [Rev. 6 - en]/01.11.16

Declaration of performance
8 Declaration of performance
The product:
WAREMA drop-arm awning
Type: 310
314
330
340
350
355
Purpose: External textile sun shading system
Manufacturer: WAREMA Renkhoff SE
Hans-Wilhelm-Renkhoff-Str. 2
97828 Marktheidenfeld
Germany
Certification as per assessment system 4 of the Construction Products Regulation 305/2011/EC by the manufacturer.
When used as intended, the product fulfills the main characteristics stipulated in the following standards.
Declared performance
Main features/performance Standard
Wind resistance: class 3 DIN EN 13561 Data on the wind resistance are clearly
defined in the chapter of the same name
in the operating and maintenance in-
structions.
Person in charge of the compilation of the technical documents: Elke Granzer; for address, see manufacturer.
ppa. Ralf Simon i.A. Elke Granzer
General Management, Research and
Development
Technical Coordination R & D
Marktheidenfeld, October 2016
866589 [Rev. 6 - en]/01.11.16 Page 13 | 14


WAREMA Renkhoff SE Hans-Wilhelm-Renkhoff-Straße 2 97828 Marktheidenfeld Germany
www.warema.com [e-mail]