Watts ENWARE FHS001 User manual

technical data
Enware products are to be installed in accordance with the Plumbing Code of Australia (PCA) and AS/NZS3500.
Installations not complying with PCA and AS/NZS 3500 may void the product and performance warranty provisions.
Reference should also be made to the Australasian Health Facility Guidelines (AHFG), ABCB and Local Government
regulations when considering the choice of, and the installation of these products.
This product must be installed and commissioned by a qualified plumber.
For use with potable water only.
NOTE: Enware Australia advises:
1. Due to ongoing Research and Development, specifications may change without notice.
2. Component specifications may change on some export models.
Working Pressure Range Min 50 kPa
Max 500 kPa
Maximum Static Pressure 1200 kPa
Maximum Working
Temperature
95°C (Jumper Valve)
85°C (Spring loaded valve / Pre-Rinse spray gun)
Inlet Connection 1/2” BSP
5/8” BSP (In-wall recessed SBA)
Flow Rate 4 L/min (Pre-rinse spray gun)
8 L/min (Pot filler)
FHS001
FHS002
FHS011
FHS021
FHS031
FHS041
FHS121
FHS131
FHS141
FHS141C
FWS001
FWS011
FWS021
FWS031
FWS031ADJ
FWS101
Installation and Maintenance Instructions
Food Service Pre-Rinse Assemblies
I00063_09 Oct 2023
1300 369 273 | [email protected] | enware.com.au
With New Leva Handles
FWS121
FWS121C
FWS121W
FWS131
FWS131ADJ
FS704

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Page 2
IMPORTANT - Before proceeding with
Installation
• Ensure all operating and dimensional
specifications are suitable for the intended
installation.
• Check that there is no shelf or obstruction
above.
Shorter riser, hose & spring guard options are
available from Enware
• Check that wall bracket can be installed on a
stable wall surface. If not, extra measures may
need to be taken so that the bracket can be
supported by a firm wall backing.
• Ensure all supply lines are flushed thoroughly
to remove debris prior to the installation of this
product as per AS/NZS 3500.1. Strainers (40
mesh) are recommended if debris is an ongoing
problem.
• Ensure water pressures for hot and cold
supplies are relatively balanced. If not,
one side may override the other. A pressure
reduction valve may be required to address
any imbalance in the water supply pressure, or
to comply with the recommended maximum
pressure.
• It is recommended that isolation valves are
installed on both hot and cold supplies prior
to the pre-rinse unit and that these are easily
accessible.
Choose the type of base to be installed.
Unpack and layout all components to check that you have all parts.
Hob Mounted
Single Inlet
[FS011, FS010]
Wall Mounted Exposed
Breech [FS022]
Wall Mounted Single Inlet
[FS021, FS020]
Wall Mounted Recessed
(Concealed In-Wall) [FS023]
Hob Mounted
Twinner Body
[FS015]
Hob Mounted Exposed
Breech [FS012]
Hob Mounted
Concealed Breech
[FS013]
assembly and installation procedure
installing the base
GO TO PAGE 3
GO TO PAGE 8
GO TO PAGE 4 GO TO PAGE 5
GO TO PAGE 9
GO TO PAGE 6
GO TO PAGE 10

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Page 3
1. Fit 1/2” Tail into Base Mount:
Apply thread sealing tape onto the
non-bevelled end of 1/2” BSP all-thread
tail, and screw to female thread of hob
base.
2. Mark the hole to be drilled on the bench
(min. 40mm - max. 160mm to the centre
from wall) and drill the hole (Φ 22mm)
using a hole saw or similar tool. SEE
IMAGE 3
3. For tap base with anti-rotation pins,
note the orientation of the tap handle
(standard is either facing the front or
to the right hand side). Check the
positions of the two anti-rotation pins
on the underside of base. Mark the
corresponding pin locations onto bench
and drill 2x holes (Φ 9mm).
4. Fit base onto the bench and secure
using 1/2” brass nut from underneath the
bench.
For base with anti-rotation pins, fit black
spacer first (if required), then fit the nut,
and tighten firmly. Do not over-tighten.
(Using excessive force may result in
damage to the black plastic spacer.) SEE
IMAGE 5.
5. Proceed to Fitting Lever Handles – page
12
IMAGE 1
IMAGE 4
IMAGE 2
Single inlet hob tap
assembly - Maximum
bench thickness: 35mm
Hob base mount -
Maximum bench
thickness: 10mm
9
22
33 mm
40 mm MIN -
160 mm MAX
WALL
9
IMAGE 3
IMAGE 5
hob mounted single inlet FS011 FS010

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Page 4
1. Mark the hole to be drilled on the bench
(min. 40mm - max. 160mm to the centre
from wall) and drill a Φ 33mm hole using
a hole saw or similar tool.
2. Unscrew metal washer and fixing nut
from body assembly.
Fit one flexible inlet hose onto body.
Apply a small amount of food grade
grease onto O-ring before fitting. (Note
markings on flexible hose – red [for hot]
and blue [for cold])
3. Fit base onto bench through the drilled
hole. From underneath the bench, fit
large metal washer before fitting the
brass locking nut. Hand-tighten locking
nut. Check that tap base is facing
straight forward, then use a Philips head
screw driver to firmly tighten the two
screws on either sides of brass nut.
4. Fit the other flexible inlet hose onto body.
5. Proceed to Fitting Lever Handles – page
12
IMAGE 7
33
40 mm MIN -
160 mm MAX
WALL
IMAGE 6
IMAGE 8
IMAGE 10
IMAGE 9
Maximum bench thickness: 30mm
hob mounted twinner body FS015

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Page 5
1. Mark 2x holes to be drilled on the
bench. (min. 40mm - max. 160mm to
the centre from wall, centres 150mm
apart.)
For adjustable breech models- max.
350mm centres.
2. Drill the holes (Φ 25mm) using a hole
saw or similar tool.
3. (For adjustable breech models)
Measure the distance from the centre
of breech to centre of water inlet point.
From this distance subtract 25mm and
mark this on each end of the breeching
piece.
Cut the breeching piece to the required
length using tube cutters or similar hand
tool. Assemble the breeching piece to
tap bodies. SEE IMAGE 11-1
4. Ensure the base cover domes and clear
washers are fitted, and fix base body
onto bench. SEE IMAGE 12
From underneath the bench, fit lock
nuts onto the tails and tighten firmly
using a spanner.
5. Proceed to Fitting Lever Handles – page
12
IMAGE 12
25
25
150 +/-5 mm
40 mm MIN -
160 mm MAX
WALL
max. 350mm for adjustable breech
IMAGE 11
Maximum bench
thickness: 30mm
hob mounted exposed breech FS012
IMAGE 11-1
25 25
CUT
CUT

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Page 6
1. Mark the holes to be drilled on the bench
and drill the holes. (min. 40mm - max.
160mm to the centre from wall, tap body
centres min. 150 mm – max. 330mm.
Drill hole size: spout – Φ22mm, tap
bodies – Φ33mm).
Cut the copper T piece to size:
2. Screw 1x brass fixing nut on each tap
body and screw the nut right down to
the end of thread.
3. Fit the bodies upside down into the
33mm holes from top of the bench.
Align centre of the copper T piece to
the centre hole. Mark the copper pipes
on both sides. (19mm past the end of
the body thread, or deduct 15mm from
the centre of drilled hole on each side).
Check the measurement again, and cut
the copper tube with tube cutters. De-
burr the copper tube.
Take tap bodies out of the holes and
keep at hand.
Fit the spout:
4. Pull the brass 1/2” threaded tail off the
copper T-piece. Apply thread sealant
to the non-bevelled end of the 1/2”
threaded tail, then screw into the base of
the swivel hob and tighten. SEE IMAGE
15
5. Fit smaller clear washer through the 1/2”
tail, then fit the base onto the bench.
From underneath the bench, fit smaller
red fibre washer onto the tail, then screw
1/2” brass nut on. Note the orientation of
the grub screw on the base, then tighten
the brass nut firmly using a spanner. SEE
IMAGE 17
IMAGE 14 IMAGE 15
IMAGE 16
33
22
33
150 mm MIN - 330 mm MAX
40 mm MIN -
160 mm MAX
WALL
IMAGE 13
IMAGE 17
Maximum bench
thickness: 20mm
hob mounted concealed adjustable breech FS013

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Page 7
Fitting the bodies:
6. Fit compression nut and olive to each side
of the copper T-piece, and fit tap bodies
on to each side. Screw each compression
nut onto each body loosely. Note: a small
groove in the spline of the spindle and red
tape indicates the hot side.
7. Check the 2 O-rings on the centre spout
fitting of the T-piece has O-ring grease
applied. Fit larger red fibre washers onto
each basin body.
8. From underneath the bench, insert the tap
bodies and T-piece assembly up through
the bench, at the same time inserting the
T-piece up into the 1/2” brass tail of spout.
Take care not to pinch or damage the
O-rings in the process. Push the T-piece
assembly until it comes to a stop. SEE
IMAGE 18.
9. While holding the T-piece up, from top of
the bench fit a clear plastic washer and a
cover dome onto each tap body. Screw
the dome in until it comes in contact with
the bench, but do not tighten the dome at
this point. Ensure both tap bodies extend
through the bench the same distance.
SEE IMAGE 19.
Now from underneath the bench, screw
the fixing nuts back up hard against the
bench and tighten with a basin spanner.
(Alternatively, from top of the bench, gently
tighten the chrome cover domes with a
spanner.)
SEE IMAGE 20 & 21
10. Now tighten the 1/2” compression
nuts on the T-piece with a spanner. Re-
torque all nuts and ensure they are tight.
IMAGE 23
11. Proceed to Fitting Lever Handles – page
12
IMAGE 18
IMAGE 19
IMAGE 21
IMAGE 23
IMAGE 20
IMAGE 22

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Page 8
Rough In:
1. Secure two 1/2” BSP male fittings behind the finished wall, for
hot and cold water supplies, 150mm apart.
Allow approximately 12mm of thread proud from finished wall.
(For adjustable breech models - max. 350mm centres)
Fit off:
2. Flush the line thoroughly before connecting tap fittings. Once the
line is clear of debris, proceed to next step.
3. Unscrew wall bases from the tap assembly.
4. Apply thread sealing tape onto the two 1/2” male threads
on wall. Seal any gaps between the thread and the wall with
silicone sealant. Screw each wall base onto each thread and
tighten firmly. For extra leverage, use a half inch (1/2”) Allen key
through the centre hole.
SEE IMAGE 28
5. Check that the tap frame has two O-rings on the spigot fitting on
each side. Check that they are lightly greased with food grade
O-ring grease.
6. (For adjustable breech models)
Measure the distance from the centre of breech to centre of
water inlet point. From this distance subtract 25mm and mark
this on each end of the breeching piece. Cut the breeching
piece to the required length using tube cutters or similar hand
tool. Assemble the breeching piece to tap bodies. SEE IMAGE
28-1
7. Gently but firmly push the frame onto the wall bases, making
sure the O-rings are not pinched, dislocated or damaged in the
process.
8. Once the tap frame has fully engaged, screw each nut onto wall
base and tighten with a spanner.
9. Proceed to Fitting Lever Handles – page 12
IMAGE 28
IMAGE 27
150
max. 350 for adjustable breech
IMAGE 29
wall mounted exposed breech FS022
IMAGE 28-1
25 25
CUT
CUT

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Page 9
wall mounted single inlet FS021 FS020
Rough In:
1. Secure one 1/2” BSP male fitting behind the finished wall,
allowing approx. 12mm of thread proud from finished wall.
Fit off:
2. If required, cut the 1/2” thread on wall so it is approx. 12mm
proud from finished wall.
3. Flush the line thoroughly before connecting tap fittings. Once the
line is clear of debris, proceed to next step.
4. To fit wall base mount, apply thread sealing tape onto the 1/2”
BSP male thread on wall. Seal any gaps between thread and
wall with silicone sealant. Screw wall base onto the 1/2” thread,
and tighten firmly. Make sure the wall base is fitted plumb (facing
straight up).
5. Proceed to Fitting Lever Handles – page 12

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Page 10
Rough In:
1. Secure a tap breeching piece behind wall,
setting the face of the body within 1 to 14mm
behind finished wall, and outlet 1/2” BSP male
fitting approx. 12mm proud from the finished
wall.
Before Fit off:
2. Before proceeding check that the depth of the
wall tap body to finished wall surface is within
the standard flange adjustment range (1 –
14mm for 1/4 turn jumper valve). Installations
outside of this range may require extended
SBA’s (spindles) or trouble domes (available
from Enware). SEE IMAGE 30
3. Flush the line thoroughly before connecting
tap fittings. Once the line is clear of debris,
proceed to next step.
Fit off:
4. Fit wall base onto the 1/2” thread male outlet.
Refer to previous section - Wall Mounted Single
Inlet Model installation procedure on Page 12.
5. The SBA must be installed separately to the
dress fittings. Firstly pull the indicator buttons
out, remove flange and lever handle assembly
from the SBA. SEE IMAGE 31
Note that the SBA marked with a small groove in
the spline indicates cold SBA (in-wall).
6. Remove the blue or red plastic protecting cap
from SBA.
Check that tap washer and red fibre washer are
located in their correct positions, and screw the
SBA onto tap body in wall. Tighten the SBA using
a tube spanner or other appropriate spanner
by the hexagonal flats near the base (not by the
smaller hexagonal gland nut in the middle near the
spindle). Recommended torque setting is 30Nm.
IMAGE 31
(From 1mm behind finished wall to 14mm behind finished wall)
A
Finished Wall
Recess Body (A = 1mm )
MIN
B
Finished Wall
Recess Body (B = 14mm )
MAX
IMAGE 30
wall mounted recessed (concealed in-wall) FS023

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Page 11
Test for leaks from SBA’s:
7. Turn off the SBA’s using the lever handle, then
turn water supply on. Turn the tap on and
off a few times to test for leaks from SBA’s.
(Cover the outlet with a towel to minimise water
splashing.)
8. Once water-tightness is confirmed, seal gaps
between the SBA’s and the wall with silicone
sealant or other appropriate sealant.
Fit Flange & Handle:
9. Hand-tighten the recess wall flange onto
thread of SBA until it comes to a firm stop
against the wall.
10. Proceed to Fitting Lever Handles – page 12
IMAGE 31

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Page 12
1
SPLINE
ADAPTOR
2
3
ON
OFF
ON
OFF
Wall Mounted
(front view)
ON
OFF
ON
OFF
Hob Mounted / Mixing Set
(top view)
OFF
ON ON
Dual Mixer
(top view)
ON
OFF
Pot Filler
(front view)
4
fitting lever handles
If the lever handles do not line up
straight:
a. Change the position the spline
adaptor on the SBA spindle in
step 2.
b. Adjust position of SBA spindle
by slightly tightening or
loosening it, using a spanner on
the hex of the SBA spindle.
Note: Do not adjust position
of SBA using handle. Do not
over-tighten SBA spindle. (Max.
torque 30Nm.)
Fit handle parts back on.
c. If lever handles do not line up
parallel in the straight position, it
is recommended to offset them
away from the centre.
?
Fit colour indicator ring onto
lever handle. To do this, place
an indicator ring on flat surface with
the rebated edge facing up. Press the
lever handle down onto the indicator
ring evenly until it clips into place.
If an indicator ring needs to be
removed, place lever handle on a flat
surface and apply pressure to the
side of the indicator ring, until the ring
pops off.
Fit spline adaptor onto
spindle.
Fit tooth washer and
washer, and fix in
place using screw.
Note the orientation of the tap handle. Fit lever handle onto spindle.
Fix the lever handle in place
with grub screw, then fit
handle plug.
Proceed to installation of
riser, pot filler & spray arm
– next page

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Page 13
Note that each component of the pre-rinse assembly uses a corresponding male-double-O-ring-spigot to
female-socket swivel connection. The O-rings on the male spigot are pre-greased. Re-grease them if required.
1. Take grub screws out from female joints of all parts
(riser, pot filler adaptor, base, body) and keep them at
hand.
2. Fit riser and/or pot filler adaptor onto the base body.
To do this, firstly align the joints straight, then gently
but firmly push the male double O-ring spigot fitting
into the female connection, taking care not to pinch
or damage the O-rings while doing so. Push the
joints together all the way until the male joint comes
to a stop.
3. Check that the riser is sitting plumb (straight up).
Measure the distance between the wall and the riser.
4. Assemble the wall bracket, making sure that there
is enough thread going into the wall plate and the
half section of the riser bracket. Note the difference
in length from the measurement taken in step 3. Cut
the all-thread to suit (if required).
5. Re-assemble the bracket, and fit the bracket onto
the riser as high up as possible. This gives greater
support and stability to the assembly. Gently tighten
the two screws of the bracket onto riser using the
2.5mm Allen key provided.
installing the riser, pot filler & spray arm
IMAGE 35
IMAGE 35
IMAGE 36
IMAGE 33 IMAGE 34
IMAGE 32

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Page 14
6. Check that the riser is sitting plumb both ways (front-
rear, right – left), and bracket is lined up straight
towards the wall. Then mark the two drill holes of the
bracket on the wall.
7. Drill the two marked holes in the wall and fix the
bracket onto wall using appropriate fixings.
8. Fit spring retainer/ hose/ spray gun assembly onto
riser.
9. Fit all grub screws back onto fittings, using the
2.5mm Allen key provided. Check that each grub
screw has engaged into the recess of the male
spigot, then tighten gently.
Before fully tightening the grub screw, check that
the pot filler is facing the preferred direction. (If spout
needs to swivel, tighten grub screw and then back
off slightly just enough for the spout to swivel. Do not
disengage screw more than half a turn. If grub screw
is not fitted correctly it may result in premature wear
or damage to the brass spigot.)
Ensure the spigot has engaged into the socket
properly. SEE IMAGE 39, 40
Ensure the grub screw has engaged into the
groove properly. SEE IMAGE 41, 42
IMAGE 37
IMAGE 39
IMAGE 41
IMAGE 38
IMAGE 40
IMAGE 42
7
TYP
50 P.C.D.
INSTALLATION DETAIL
(WALL BRACKET CUTOUT)

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Page 15
1. Ensure the hot and cold supply lines have been flushed thoroughly to remove debris.
2. Once the lines are clear of debris, connect tap to water supply.
(For taps with flexible hoses: care must be taken to not twist or kink the flexible hose. If the isolation tap is
located in an awkward position or is too far, use another fitting and a flexible hose to extend the length and
to reduce the strain on the flexible hose)
3. Check again that all screws, nuts, grub screws and fittings have been fitted and tightened.
4. Check that all taps and the trigger spray are turned off.
5. Turn water supply on to check for leaks at all connection points.
The tap is now ready for use.
water connections
WARNING
Hot water will scald. Care must be taken to avoid scalding when using the trigger spray to deliver
hot water. Exposed metal sections of the mixer, riser assembly, hose connections and trigger
spray may become hot when in use and may cause burn injuries.
When not in use ensure all taps to the pre rinse assembly are turned off. The taps should not be
left on when unattended as this maintains pressure to the hose and trigger spray assembly, which
could result in water damage from flooding if in the unlikely event the hose or trigger spray were to
malfunction.

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Page 16
PRE-RINSE SPRAY GUN OPERATION
Squeeze spray trigger and pull down hose to
desired angle and position to wash.
SEE IMAGE 43
To make the spray stay on, slide the holding
ring over the trigger. SEE IMAGE 44
To turn off, let go of the trigger or slide the
holding ring off the spray lever handle.
Use the hook to stow away the spray gun
OPERATING LEVER TAPS
To operate taps, turn handle lever in the
directions indicated: either pulling forward and
down toward the user, or turning outwards to
open. SEE IMAGE 45
operating instructions
cleaning
IMAGE 43
IMAGE 45
¼ Turn Contra-Rotating Handles
O
On
O
On
O
On
O
On
Bench Mounted Mixing SetWall Mounted Mixing Set
IMAGE 44
Enware Product should be cleaned with a soft damp cloth using only mild liquid detergent or soap and water.
Do not use cleaning agents containing a corrosive acid, scouring agent or solvent chemicals. Do not use cream
cleaners, as they are abrasive. Epoxy coated surfaces should only be cleaned with a cloth and clear water or
mild detergent.
Use of unsuitable cleaning agents may damage the surface. Any damage caused in this way will not be covered
by warranty.

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Page 17
components and spare parts
Ultra-Rinse Pre-Rise Trigger Spray (Standard) FS729
Ultra-spray so rinse trigger spray (Non-adjustable spray outlet) FS729SS
Trigger spray spring loaded SBA (cartridge) FS721S
Trigger Spray Service Kit FS077NS
Trigger Spray Handle & Screw FS790
O-rings (8), grub screws (4), & aerator (1) pack FS734
Lever Indicator buon (hot, cold, warm) & xing screw (for old
style lever handle)
FS093-KIT
Lever handle xing screw and washer (for old style lever handle) MIS597
Lever handle with colour indicators
(for new/old style lever handle) FSJ378
Lever Top Assembly (includes lever handle,
Hot, Cold, Warm & grey indicators, xing
screw & washer, SBA)
(for new/old style lever handle)
Hob Mount / Wall Mount (Pillar / Bib) -
FSJ095LTC (Hot), FSJ096RTC (Cold & Pot Filler)
Hob Mount with Flange (Basin / Sink) -
FSJ391LTC (Hot) FSJ391RTC (Cold)
In-Wall - Recess Adaptor -
FSJ308LTC (Anclockwise to close)
FSJ308RTC (Clockwise to close)
Food service SBA (spindle)
(for new/old style lever handle)
Hob Mount / Wall Mount (Pillar / Bib) -
FSJ381C (Cold & Pot Filler / Clockwise to close)
FSJ381H (Hot / Anclockwise to close)
In-Wall - Recess Adaptor -
JHS382LTC (Recess - Cold / Anclockwise to close)
JHS382RTC (Recess - Hot / Clockwise to close)
Flexible hose (hot, cold) MIS632 (Cold/Blue), MIS633 (Hot/Red)
Wall bracket FS070
Heavy Duty Hose - Retrot Kit for Old Style
Pre-2019 (includes current style Teon hose,
swivel joints, spring guard, sleeve)
FS106NS-KIT (600mm), FS110NS-KIT (1000mm)
Heavy Duty Hose Replacement - Current Style Teon Hose
(2019 onwards) (hose only) FS106NS (600mm), FS110NS (1000mm)
Riser FS051 (100mm), FS053L (300mm), FS056 (600mm)
Pot ller adaptor (excludes spout) FS063
Spring Retainer
(retainer ng only, for spring, hose and hook) FS061L
Trigger Spray Hook FS072
Spring Guard - Old Style Pre-2019 - 316SS FS100 (585mm Standard), FS101 (385mm Short)
Scker Label - Lever Tap Operaon MIS620
For more informaon, go to our website - www.enware.com.au, enter product code in keyword search.

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Page 18
Always refer to instructions from Enware before
disassembling any fitting. Spare part kits should be on
hand before any service of the tap is undertaken.
It is recommended that the trigger spray action be
periodically serviced. The maintenance interval will
depend on the frequency of use of the product, water
quality and the general environment.
Occasionally the handle screws should be checked
for tightness and a visual inspection made of all other
connections on the assembly. Ensure that the trigger
spray and hose, the wall bracket fixing to the wall and the
riser are secure, and tighten if necessary.
The trigger spray action can be maintained by simply
cleaning and lubricating the spring action, or by replacing
the SBA (cartridge). (For more detail, refer to FS729
trigger spray installation instructions.)
If re-greasing spindles, always use a silicon based food
machinery grade lubricant approved for use with fittings
that are in contact with potable water, such as Hydroseal
‘O’ Ring Lubricant or Molykote 111 silicone based grease.
SERVICING THE TRIGGER SPRAY
1. Using two (2) Phillips head screw drivers, undo the
locking screws from the handle and remove handle.
2. Using a 26mm spanner remove the cover dome and
red fibre washer from the spring loaded action. Clean
the inside of the cover dome. Use a dilute solution of
CLR if necessary. Remove all scale, grease and any
other residues.
3. Lightly grease the inside of the dome.
4. Pull out the piston from the SBA (stuffing box
assembly) and clean any scale or residues from the
spindle and button. Be careful not to damage the
O-rings.
5. Lightly grease the piston O-rings and push the piston
back into the SBA.
6. Depress piston to start water flow. Release piston
and check for leaks and that the water flow stops. If
there is no flow, or water does not stop, refer to the
troubleshooting guide. If the problem persists, service
kits or replacement SBA may be required.
7. With the red fibre body washer located over the SBA,
screw the cover dome back down onto the SBA.
8. Replace the handle and secure it with the hinge
screws.
9. Re-test trigger spray for correct operation.
service and maintenance
SBA FS721S
SERVICE KIT
FS077NS
FS790
SPARE PARTS
FS721S SBA (cartridge)
FS077NS SBA Service Kit
FS790 Trigger handle and hinge screw set

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Page 19
troubleshooting
PROBLEM CAUSE RECITIFICATION
No water flow from trigger
spray outlet or pot filler spout
Water supply turned off or
disconnected
Connect and turn on water supply
Check valves are blocked by
debris
Remove check valves and clean
Replace check valves (Located inside
spring retainer fitting)
Spray outlet, spout aerator, or
inlet or outlet ports of SBA are
blocked with debris
Dismantle SBA or aerator and remove
blockage, clean and re-grease if
necessary
Trigger spray does not turn off Debris fouling ball seating
washer or stainless steel ball
Dismantle and clean spray gun SBA.
Refer to FS729 instructions
Seating washer damaged or
spring is broken
Replace damaged components or
replace SBA
Piston jammed in open position Remove dome and piston from SBA,
clean piston assembly and re-grease
piston O-rings
Water leaks from top of trigger
spray dome
Piston O-rings worn Replace O-rings and re-grease spindle
Tap does not turn water off Jumper valve is worn Replace jumper valve
SBA has been loosened from
tap body
Tighten SBA back into body Replace
fibre washer or jumper valve if required
Jumper valve washer is missing Check washer is installed
Water leaks from tap body SBA has been loosened from
tap body
Tighten SBA back into body
Water leaks from top of tap
spindle
Gland nut has loosened or
gland seal has worn
Tighten gland nut or replace SBA
Tap does not stay shut
Handle operation feels loose
Gland nut has loosened or
spindle thread has worn
Tighten gland nut or replace SBA
Water supply pressures too
high
Check water pressure is under 500kPa
Water leaks from O-ring joints O-ring seal missing or damaged Install / replace with new O-ring
Grub screw not correctly
located in the groove of riser
spigot
Check that grub screw hole is aligned
with the groove and install grub screw
correctly into the groove of male spigot
Groove of male spigot fitting
for grub screw has worn or is
broken
Replace damaged or worn part
Water leaks from hose
connection to trigger spray or
riser
Hose has loosened from
connection
Unscrew hose from trigger or riser,
clean the thread, and reseal thread with
thread seal tape.
Tap is loose Fixing bracket or fixing nut have
come loose
Tighten screws on bracket or tighten
fixing nut to base
O-rings have worn out Replace O-rings
Grub screws have loosened Tighten grub screws. Use Loctite 577,
Loxeal or similar sealant to fix grub
screw in place
Refer to the following troubleshooting guide for specific problems and solutions.

product warranty for Australia Effective May 2023
Enware Pty Ltd (“we” or “us”) warrants that this
product (also referred to as “our goods”) will be free
from all defects in materials and workmanship for 2
years from the date of purchase. Our liability under
this warranty is limited at our option to the repair or
replacement of the defective product or part, the
cost of repair of the defective product or part or the
supply of an equivalent product or part, in each case
if we are satisfied the loss or damage was due to a
defect in the materials or workmanship of the product
or part. All products must be installed in accordance
with the manufacturer’s instructions, the Plumbing
Code of Australia (PCA), and AS/NZS3500 including
any other applicable regulatory requirements.
exceptions
This warranty does not apply in respect of any
damage or loss due to or arising from:
a) Failure by you or any other person to follow
any instructions for use (including instructions
and directions relating to the handling, storage,
installation, fitting, connection, adjustment or repair of
the product) published or provided by us;
b) Failure by you or any other person responsible for
the fitting, installation or other work on the product to
follow or conform to applicable laws, standards and
codes (including the AS/NZ 3500 set of Standards,
all applicable State and Territory Plumbing Codes,
the Plumbing Code of Australia and directions and
requirements of local and other statutory authorities);
or
c) Any act or circumstance beyond our control
including faulty installation or connection, accident,
abnormal use, acts of God, damage to buildings,
other structures or infrastructure and loss or damage
during product transit or transportation.
making a claim
To make a claim under this warranty you must
notify us in writing within 7 days of any alleged defect
in the product coming to your attention, provide us
with proof of your purchase of the product and have
completed the Online Product Service and Warranty
Form available on website:
www.enware.com.au/warranty-service-form
All notifications and accompanying forms must be
sent to us marked for the attention of Enware Pty Ltd,
9 Endeavour Road, Caringbah NSW 2229. We can
also be contacted by telephone [phone]) or by
email ([email protected]).
Your costs in making a claim under this warranty,
including all freight, collection and delivery costs, are
to be borne and paid by you. We also reserve the
right at our cost to inspect any alleged defect in the
product wherever it is located or installed or on our
premises.
For more on warranty, see www.enware.com.au/warranty
other conditions
Except as provided or referred to in this document,
we accept no other or further liability for any
damages or loss (including indirect, consequential
or economic loss) and whether arising in contract,
tort or otherwise. Any benefits available to you under
this warranty are in addition to any non-excludable
rights or remedies you may have under applicable
legislation, including as a “consumer” under the
Australian Consumer Law. To that extent you need to
be aware that: our goods come with guarantees that
cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for
a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure
does not amount to a major failure.
1300 369 273 | [email protected] | enware.com.au