Way MTT 1556 User manual

MTT 1556
QUICK REFERENCE GUIDE
WAY Systems, Inc.
200 Unicorn Park
Woburn, MA 01801
www.waysystems.com
November 2006, revision 1.0

1
GENERAL INFORMATION
TO POWER THE MTT ON/OFF
Press and hold down the Cancel/Power key for at least 1 second.
MTT NAVIGATION
Press the up and down control keys to highlight the desired menu item.
Press the left or right control keys to operate the corresponding function.
CANCEL AN OPERATION OR EXIT TO THE PREVIOUS SCREEN
Select the Cancel function or press the Cancel/Power key.
(The exceptions are exiting from the Transactions and Print menus).
PRINTER SLEEP MODE
To conserve battery power, the printer powers down when idle for more than
several minutes. Printing from the MTT automatically switches the printer
back on.
GPRS COVERAGE MAP
GPRS is a packet-switched technology used by the WAY2Pay system
that enables high-speed wireless data communications. To see the
GPRS coverage map, go to www.waysystems.com
CANCEL/POWER KEY
LEFT CONTROL KEY
UP CONTROL KEY
DOWN CONTROL KEY
IR
COVER
RELEASE TAB
FEED BUTTON
POWER BUTTON
POWER LIGHT
CUTTER EDGE
IR
Optional Way Printer
Infrared Printer Interface
RIGHT CONTROL KEY

TRANSACTION FLOW
In order to use the MTT effectively, there is a series of steps that must
be taken. The flow chart below illustrates these steps. First, the MTT
must “logon” to establish communication. The MTT is then ready to
run transactions until the end of the day or shift.
At the end of the day or shift, the MTT must “Logoff” in order to
reconcile, upload any offline transactions and clear transactions
from the MTT to get ready for the next day or shift.
LOGON CREDIT/DEBIT
OR OTHER
TRANSACTIONS
PRINT RECEIPT
ARE YOU DONE
FOR DAY/SHIFT?
NO
LOGOFF
RECONCILE
YES
Specific instructions
for each of these steps
follows in this document.
STEP 1: LOGON
From the main phone menu, press the Left Control Key to select WAY2Pay.
Press the Left Control Key again to select OK.
From the WAY2Pay menu, press the Right Control Key to select Logon
and wait for initialization.
To connect to the GPRS network, press the Right Control Key select OK.
The WAY2Pay menu redisplays briefly. Do not select Logon again but wait
a few seconds for verification of Logon. When Logon is completed, Logged On
displays briefly then the Transactions menu appears.
Network Signal
Strength: 4 of 5
Connect?
Cancel
OK
1.
2.
3.
4.
2

STEP 2: TRANSACTIONS
CREDIT SALE TRANSACTION
Note: This procedure assumes that Tips, Tolls and Invoice number
functions are disabled. For more information on these functions, refer
to the WAY Systems web site at www.waysystems.com.
From the Transactions menu, press the Right Control Key to select Sale.
From the Select Payment Type menu, press the Right Control Key
to select Credit. (this step appears only if cash receipt is enabled)
Swipe the customer’s card.
Enter amount in dollars and cents with no decimal point
(example: for $ 20.00, enter 2000).
To confirm the amount press the Right Control Key to select OK.
If the transaction was completed and approved by the payment processor,
press the Right Control Key to select OK to print the merchant copy of
the receipt. If printer unavailable or no receipt required, press the Cancel/
Power key.
From the Print Receipt menu, select Customer Copy to print the customer
copy of the receipt. If no customer receipt required, scroll down to Main Menu
and choose Select.
1.
2.
3.
4.
Please swipe
your card…
123
Enter Amount
2000
Clear
OK
5.
6.
7.
OK
Confirm Amount:
20.00 USD
3
OK
Sale#3 Approved
Auth# 16525
Print receipt?

DEBIT SETUP OPTIONS:
There are 2 new options. From the POS Setup menu, scroll down
to App Settings and choose Select. Scroll down to App Settings(2)
and choose Select.
1. To enable/disable Debit*:
The current setting is displayed. Choose Select to Enable or Disable this
option. (This is a toggle option. It alternates between Enable and Disable).
2. To enable/disable Cash Back:
The current setting is displayed. Choose Select to Enable or Disable this
option. (This is a toggle option. It alternates between Enable and Disable).
*In order for Debit to work, you must also be set up for debit acceptance with your
processor and your MTT must be properly configured.
4
ENTER PIN
PINPAD FOR PIN ENTRY

DEBIT SALE TRANSACTION
1. From the Transactions menu, press the Right Function Key to select Sale.
2. From the Transactions menu, scroll down to Debit and press the
Right Function Key to select Debit.
3. Swipe the customer’s card.
4. Enter the dollar amount in dollars and cents with no decimal point
(example: for $20.00, enter 2000).
5. To confirm the amount, press the Right Function Key to select OK.
6. Enter a Cash Back Amount in dollars and cents (with no decimal point) and
press the Right Function Key or just press the Right Function Key to select
no cash back. (This feature is optional so this step may be skipped or
not present.)
7. To confirm the new amount, press the Right Function Key to select OK.
8. Turn to the back of the MTT and hand it to the customer for PIN entry.
After customer enters PIN, they must press the green ENT key to enter.
9. If the transaction was completed and approved by the transaction processor,
to confirm the amount, press the Right Function Key to select OK to print
the merchant copy of the receipt. (With PIN Debit, no signature is required
so no signature line appears.)
From the print menu, select Customer Copy to print the customer copy of the
receipt. If no customer receipt is required, scroll down to Main Menu and
choose Select.
5
10.
Select
Transactions
Sale
Other Transactions
Select
Select Payment Type
Credit
Debit
Enter PIN

OTHER TRANSACTIONS:
SETUP CASH RECEIPT
First you must Enable Cash Receipts through the MTT Setup menu.
From the Way2Pay/Logon menu, press the Right Control Key to select Setup.
From the Setup menu, select POS Setup.
Enter the Admin password (default password is 1234) and select OK.
Scroll down to App Settings and select.
Press the Right Control Key to select App Settings(1).
Scroll down to Enable Cash Receipts and select.
When Complete is displayed, press the Right Control Key to select OK.
CASH RECEIPT TRANSACTION
After enabling cash receipts (above): From the Transactions menu,
select Sale. Note: You must be Logged On to access this transaction.
From the Select Payment Type menu, select Cash.
Enter amount in dollars and cents with no decimal point
(example: for $ 20.00, enter 2000).
Confirm the amount and select OK.
Point the MTT at the printer. It will print a cash receipt.
2.
3.
4.
123
Enter Amount
2000
Clear
OK
5.
1.
6.
7.
1.
2.
3.
4.
5.
Confirm Amount:
20.00 USD
OK
6

RETURN (REFUND) TRANSACTION
From the Transactions menu, select Other Transactions.
From the next Transactions menu, select Return.
Swipe the customer’s card.
Enter amount of return in dollars and cents with no decimal point
(example: for $20.00, enter 2000).
Confirm the amount and select OK.
Once the transaction is completed, select OK to print the merchant
copy of the return receipt. If printer unavailable or no receipt required,
press the Cancel/Power key.
1.
2.
3.
Please swipe
your card…
4.
5.
123
Enter Amount
2000
Clear
OK
Confirm Amount:
20.00 USD
OK
6.
Sale#3 Approved
Auth#16525
Print receipt?
OK
7

8
THESE OTHER TRANSACTIONS CAN ALSO BE SELECTED FROM
THE TRANSACTIONS MENU
credits a transaction that has already reconciled to a customer’s account
verifies funds are available and may hold them for 7-10 days depending on
your processor
adds a transaction to the current batch after you have received a phone
authorization or from an authorize transaction (above)
closes out the current batch of transactions
uploads offline transactions without reconciling
RECONCILE
UPLOAD
RETURN
AUTHORIZE ONLY
FORCE
VOID TRANSACTION
Removes a specific transaction from the current batch of transactions.
From the Transactions menu, select Other Transactions.
From the next Transactions menu, select Void.
At the Enter AdminCode prompt, enter your 3 digit admin code
(or 123 is the default) and select OK.
At the Enter AdminPwd prompt, enter your 4 digit admin password
(or 1234 is the default) and select OK.
At the Enter transaction sequence number prompt, enter the Seq No from
the receipt and select OK.
Confirm the amount and select OK.
Once the transaction is completed, select OK to print the merchant copy of
the void receipt. If printer unavailable or no receipt required, press the Cancel/
Power key.
1.
2.
3.
4.
5.
6.
123
Enter SysAdminPwd
123
Clear
OK
123
Enter transaction
sequence number
Clear
OK
7.

9
STEP 3: LOGOFF
Because logging off the MTT includes reconciliation, you should
only log off at the end of the business day.
From the Transactions menu, select Logoff.
If any offline transactions are stored in the MTT, you are prompted to upload
and print receipts for them (select Done when finished). The Reconcile function
then starts automatically and the batch of all offline and online transactions
is closed. Select OK to print the Reconciliation Report and select Done
when finished.
To complete Logoff, select OK.
OFFLINE MODE
If the MTT is temporarily out of the GPRS coverage area and cannot
communicate, offline mode allows you to enter new transactions and
store them on the MTT. When communication is restored, you can
continue processing transactions, upload the offline transactions
for authorization or complete the day or shift by performing the
“Logoff” function.
NOTE: Offline transactions are run at merchant’s risk. Final authorization does
not occur until transactions are uploaded or reconciled.
From the Transactions menu, select Go Offline Mode. This is useful if you know
you are entering a poor coverage area and simply want to start offline mode
manually. To reenter online mode, select Go Online Mode. If you are in offline
mode, you must first Go to Online Mode then Logoff & reconcile.
2.
3.
Reconciliation
Complete
Print Report
OK
Logoff Complete
OK
1.

10
INQUIRY
From the Inquiry menu, the following functions are available:
a list of all transactions in the current batch
displays information on the last transaction and prompts an option
to reprint the receipt
searches for a specific transaction in order to reprint the receipt
displays the total # of transactions and how many were approved and declined
this is a password protected function that clears the entire batch of transactions
without reconciling (Do this only if instructed by Helpdesk personnel.)
NOTES
To use normal phone functions without logging off, select Exit from the
Transactions menu. To resume MTT operation, select Logon from the
WAY2Pay menu.
For more detailed instructions on using the printer, charging the battery,
and loading paper, see the MTT 1560 User Guide-Credit Version, available
for download at http://www.waysystems.com/support
For a further description of Return, Void, Authorize Only, and Force
transactions, see the user guide (above).
For Voids and Forces, default MTT administrator logon ID is 123,
password is 1234.
For information on cash receipts, see the user guide (above).
Support
Contact your ISO or payment processor for reconciliation-related
questions.
For questions regarding the operation of the MTT or transactions,
support is available online at http://www.waysystems.com/support
and via e-mail at [email protected]
Technical support from WAY Support Center is available 7 days a week,
24 hours a day at 1-866-WAY-MTT3 (1-866-929-6883).
Need paper or other accessories?
Visit www.waysystems.com/merchantaccessories.html
TRANSACTION LIST
LAST TRANS#N
PRINT
TOTAL INFO
CLEAR
TRANSACTIONS

AccessorTM technology used by WAY Systems, Inc., is owned by and licensed from Fractal Commerce, Inc.
The terminal technology is covered by worldwide Patents and Patents pending derived from the PCT application WO9966752.
WAY Systems, Inc. © 2006