Waygate Technologies Everest Mentor Visual iQ VideoProbe User manual

Everest Mentor Visual iQ VideoProbeTM
Operating Manual
MVIQAMANUAL Rev. N

2
Table of Contents
Introduction.......................................................................................................................................4
About this Manual................................................................................................................4
Technical Support................................................................................................................4
System Overview ..................................................................................................................4
Standard Equipment..........................................................................................................5
Optional Features.................................................................................................................5
Safety Information........................................................................................................................6
Informations sur la sécurité...................................................................................................8
Start Up ...........................................................................................................................................10
Unpacking, Assembling, and Powering the MViQ........................................ 12
Unpacking and Putting Away the System (Large Case) ....................... 13
About the Battery ...............................................................................................................14
Powering the MViQ On and Off..................................................................................15
Changing Probes and OTA's.......................................................................................16
Setting Up the MViQ Operating System .......................................................................17
Working with Profiles ........................................................................................................ 18
System Setup ........................................................................................................................19
Screen & Display Setup ................................................................................................. 21
Connectivity Setup...........................................................................................................23
Blade Counter Analytics........................................................................................................25
Still Analytics..................................................................................................................................33
Image & Video Setup......................................................................................................39
Measurement & Annotation Setup ...............................................................................40
Capturing and Adjusting Images ........................................................................... 41
Working with Video...........................................................................................................54
Measuring Features and Indications...................................................................55
Point Cloud View (3DPM and 3D Stereo)...........................................................59
3D Phase Measurements (3DPM)...........................................................................63
3D Stereo Measurements ............................................................................................66
Comparison Measurements .....................................................................................76
Troubleshooting Measurements ........................................................................... 77
Managing Files.............................................................................................................................78
Editing Files and Folders/Creating Folders......................................................79
MDI ..........................................................................................................................................80
Maintenance and Troubleshooting...............................................................................88
Troubleshooting Guide..................................................................................................89
APPENDICES.....................................................................................................................................93
Appendix A. Technical Specifications .................................................................93
Appendix B. Optical Tip Table ...................................................................................96
Appendix C. Chemical Compatibility .................................................................97
Appendix D. Warranty ...................................................................................................97

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Table of Contents
Appendix F. Environmental Compliance ......................................................100
Appendix G. Regulatory Compliance..................................................................101
Appendix H. Creating a Personalized Logo File...........................................105
Appendix I. Open Source Software Availability ...........................................107
Appendix J. Restoring Factory Settings.............................................................107
Appendix K. Updating MViQ Software ..............................................................108
Appendix L. LongSteer™ Specifications............................................................109
Appendix M. InspectionWorks Connect (IWC) .............................................110
Appendix N. InspectionWorks Insight ..................................................................115
Appendix O. Controlling the iQ with a Keyboard.........................................115
Appendix P. Controlling the MViQ with an iOS or Android Device....116
Appendix Q - MViQ EIRP Values ...............................................................................117
Appendix R - Lithium Ion Battery Care ............................................................. 120
Index ..........................................................................................................................................121
Customer Support Centers............................................................................................... 124

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Introduction
About this Manual
This manual and the related equipment is intended for visual inspection technicians with a basic understanding of inspection principles and practices,
and who are familiar with basic computer operations, but who may not have experience with a video borescope system. The manual contains safety,
compliance, and basic operating and maintenance instructions for the VideoProbe™ system. To ensure operator safety, please read and understand
this manual prior to using the system.
Technical Support
For additional assistance, go to https://www.bakerhughesds.com/waygate-technologies/ndt-services/remote-support-services for a complete
listing of contact information. Technical Support contact information follows:
Global Phone: [phone], option 2
Email: [email protected]
System Overview
The rugged and dependable Everest Mentor Visual iQ (MViQ) system is an advanced flexible video borescope used for Remote Visual Inspection (RVI).
Working through access passages, the MViQ system delivers high-resolution images of internal details of turbine engines, airframes, automotive engines,
piping, vessels, wind- turbine gear boxes, underwater structures, etc.
With TrueSight™, MViQ delivers HD visuals, a high-intensity light source, and superior visual processing, for clearer, sharper videos and still images right
on your device. The probe’s fiberoptic bundle illuminates the inspection area with light generated by an advanced Light Engine in the probe. At the end
of the probe, a miniature camera assembly converts the image into an electronic image, and sends it back through the probe. The system displays
the image on the handset. No focusing is required, because the MViQ system contains a fixed-focus optical system with a large depth of field.
Measurement capabilities (standard with the MViQ Analyze configuration) allow your system to analyze and measure indications and features. Real3D™
provides a fully surfaced point cloud of the target surface to view, manipulate and optimize measurement cursor locations.
The MViQ system is compatible with USB thumb drives, USB keyboards, USB portable drives, and most other USB-based storage devices.
With our QuickChange™ interchangeable probes, you can quickly reconfigure the system for maximum productivity.
Available in three versions; Inspect, Touch, and Analyze configurations. MViQ is able to meet diverse inspection needs across industries. Refer to the
guide on the following page to determine the right one for your application.

5
Standard Equipment
MViQ AC Adapter/Battery Charger Safety and Essential Use Hard Copy
2-hour Li-Ion Battery Optical Tip Storage Case Quickstart Card
MViQ Storage Case USB Thumbdrive Containing Documentation, including User's Manual
Optional Features
Belt Clip Keyboard (wired or wireless)
Insertion Tube Gripper Optical Tips (OTA's)
Insertion Tube Rigidizer Measuring OTA's
Handset Holder Mini-Magic Arm Clamp Kit
Headset (USB or Bluetooth Magic Arm Kit
Cables External Monitor
Shoulder Lanyard Multiple storage case configurations .
MViQ – Available in Three Configurations
MViQ Inspect MViQ Touch MViQ Analyze
Excellent image quality and connectivity in a value-priced
package. Upgradable to Touch or Analyze congurations.
Adds the versatility of interchangeable probes and
productivity enhancements. Upgradable to Analyze
conguration.
Sets the industry standard with powerful measurement and
analysis software combined with extreme image quality and
greater probability of detection.
•Value priced option
•Choose from various probe length and diameter
congurations
•16GB internal memory
•Comparison measurement
•Optional MDI, QuickChangeTM, Touchscreen, POD
Software, Real3D Measurement: Phase and Stereo,
Traditional Stereo measurement
All the features of MViQ Inspect, plus…
•QuickChangeTM probes
•Touchscreen interface
•Menu-Directed-Inspection software
•32GB internal memory
•Optional Real3D Measurement: Phase and Stereo,
Traditional Stereo measurement, POD
All the features of MViQ Touch, plus…
•Real3D Measurement: Phase and Stereo
•Traditional Stereo
•POD, which includes High-Dynamic Range, Adaptive
Noise Reduction, Distortion Correction, Preset Image
Transformations, and Dark Boost
Software: Inspection Manager
Upgrade either MViQ Inspect or Touch configurations with the purchase
of Real3DTM Measurement: Phase and Stereo, Traditional Stereo
measurement, or Probability of Detection(POD) capabilities. Features
included in the Probability of Detection upgrade includes HDR Dynamic
Range), ANR (Adaptive Noise Reduction), Distortion Correction, Preset
Image Transformation Settings, and Dark Boost.
InspectionWorksTM Connect Global allows for internet-based live video
collaboration capability. InspectionWorks Local + Control is a feature that
allows users to control system with an iOS® device.

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Safety Information
Note: Before using or servicing the system, read and understand the following safety information.
Symbols and Terms
The following symbols appear on the product: , .See accompanying documentation.
General Warnings
The following warning statements apply to use of the system in general. Warning statements that apply specifically to particular procedures appear
in the corresponding sections of the manual.
Do not allow the conductive insertion tube, system or its working tools to come in direct contact with any voltage or current source. Prevent all
contact with live electrical conductors or terminals. Damage to the equipment and/or electrical shock to the operator may result.
Do not use this system in explosive environments.
USE PROPERLY. Using any piece of this equipment in a manner not specified by the manufacturer may impair the product’s ability to protect the
user from harm.
General Cautions
The following caution statements apply to use of the MViQ device in general. Caution statements that apply specifically to particular procedures
appear in the corresponding sections of the manual.
Before using the camera system, install an optical tip or the head guard, which prevents damage to the tip-attachment mechanism. Keep the head
guard on whenever no optical tip is in place.
Handle the Probe Carefully: Keep the insertion tube away from sharp objects that might penetrate its outer sheath. Keep the whole insertion tube as
straight as possible during operation; loops or bends anywhere in the tube decrease its ability to steer the probe tip. Avoid bending the insertion tube
sharply.
Note: Always use the Home function to straighten the bending neck before withdrawing insertion tube from an inspection area or putting probe
away. Never pull, twist, or straighten the bending neck by hand; internal damage may result. At the first sign of damage, return the probe for repair.
Certain substances may damage the probe. For a list of substances that are safe for the probe, see “Chemical Compatibility” in the Appendix.

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Battery Warnings
Only use the battery and power supply specified for use with the system. Before use, thoroughly review the instructions in this manual for the battery
and battery charger to fully understand the information contained in them, and observe the instructions during use.
WARNING
• Do not place the battery in fire or exceed the battery operating temperature.
• Do not pierce the battery with nails, strike the battery with a hammer, step on the battery, or otherwise subject it to strong impacts or shocks.
• Do not expose the battery to water or salt water, or allow the battery to get wet (IP65 – Disassembled, IP67 – Assembled).
• Do not disassemble or modify the battery.
• The instrument contains a Lithium Ion battery and magnesium in its case. Should the instrument be involved in a fire, use an extinguisher approved
for use on electrical and flammable metal fires. Water must not be used.
CAUTION - Do not store an uncharged battery as it may become unusable! The battery’s protective circuitry will not allow charging below a
certain minimum voltage threshold in order to prevent thermal runaway. Thermal runaway can occur when charging a completely drained Lithium
Ion battery. The protection circuitry prevents this from happening.
Battery Communication Error: Exists when the MViQ shows this message on the display. If the problem persists, please contact your nearest
customer support center.
Using the battery outside its recommended operating range will result in degradation of the performance and service life. When storing the battery,
be sure to remove it from the handset.
Recommended ambient temperature range for Li-ion battery operation:
Discharge (when using the instrument): -20°C to 46°C
Recharging: 0°C to 40°C
Storage: -25°C to +60°C

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Informations sur la sécurité
Remarque: avant l’utilisation ou l’entretien du système, vous devez lire et comprendre les informations de sécurité qui suivent.
Symboles et termes employés
Les symboles suivants sont apposés sur le produit: , . Voir la documentation jointe.
Avertissements généraux
Les avertissements suivants s’appliquent à l’utilisation du système en général. Les avertissements qui s’appliquent spécifi quement à des
procédures particulières sont indiqués dans les sections correspondantes de ce manuel.
Le système MViQ et les outils de travail qui l’accompagnent ne doivent jamais entrer en contact direct avec une source de tension ou
de courant. Évitez tout contact avec des conducteurs ou des bornes électriques sous tension. L’équipement risquerait d’être endommagé, ou
l’opérateur de subir un choc électrique.
N’utilisez pas ce système dans un environnement à risque d’explosion.
UTILISER CORRECTEMENT. Si un élément de cet équipement est utilisé d’une manière non indiquée par le fabricant, l’utilisateur peut ne plus être
protégé des risques de blessure.
Mentions générales « Attention »
Les mentions « Attention » qui suivent s’appliquent à l’utilisation de l’appareil MViQ en général. Les mentions « Attention » qui s’appliquent spécifi
quement à des procédures particulières sont indiquées dans les sections correspondantes du manuel.
MANIPULER LA SONDE AVEC PRÉCAUTION. Maintenez la gaine de la sonde à l’écart d’objets pointus ou tranchants qui risqueraient de traverser son
fourreau. Maintenez toute la gaine aussi droite que possible pendant l’utilisation : en cas de boucle ou de courbure, il est plus diffi cile de piloter le
bout de la sonde. Évitez de trop courber la gaine.
Remarque : utilisez toujours le bouton de rangement pour redresser le béquillage avant de rétracter la gaine de la zone d’inspection ou de ranger la
sonde. Ne manipulez jamais le béquillage à la main pour le tirer, le courber ou le redresser : vous risqueriez de l’endommager à l’intérieur. Envoyez la
sonde en réparation au premier signe d’endommagement.
Certaines substances risquent d’endommager la sonde. Pour consulterla liste des substances sans danger pour la sonde, voir Compatibilité
Chimique en annexe.

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L’appareil comporte une batterie lithium ion et du magnésium à l’intérieur de son boîtier. En cas d’incendie de l’appareil, servez-vous d’un extincteur
agréé pour une utilisation sur les incendies électriques et les métaux inflammables. En aucun cas, n’utilisez de l’eau.
Avertissements liés à la batterie
Utilisez uniquement la batterie et l’alimentation spécifi ées pour être utilisées avec le système MViQ. Avant utilisation, lisez attentivement les
instructions contenues dans ce manuel relatives à la batterie et au chargeur de batterie pour bien les comprendre, et respectez ces instructions
pendant l’utilisation de l’appareil.
AVERTISSEMENT
• Ne jetez pas la batterie au feu et ne dépassez pas sa temperature de fonctionnement.
• Ne percez pas la batterie avec des clous, ne la frappez pas avec un marteau, ne marchez pas dessus et ne la soumettez pas à des impacts ou des
chocs violents.
• N’exposez pas la batterie à l’eau douce ou salée, et évitez de la mouiller.
• Ne désassemblez pas la batterie et ne la modifi ez pas.
Erreur de communication de la batterie. Veuillez contacter le Service clientèle au numéro [phone].
L’utilisation de la batterie en dehors de la plage de fonctionnement recommandée entraînerait une dégradation de ses performances et de sa
longévité. Lorsque vous stockez la batterie, veillez à la retirer de sa base.
Plage de température recommandée pour le fonctionnement de la batterie Lithium-Ion.
Décharge (à l’utilisation de l’appareil) : -20°C à +46°C Recharge , 0°C à +40°C Stockage, -25°C à +60°C

10
Start Up
Component Identification
1– LCD Touchscreen
2– DisplayPort Output (2.1), USB 3.0 Client
Micro B Port (2.2), Two USB 3.0 Host
Type A Ports (2.3)
3 – Two-hour Lithium Ion Battery
4– Battery Release Button
5– Battery Charge Indicator
6 – AC Adaptor Input
7– Function (or Soft) Keys (four total)
8– Back Button: short press moves back
one screen, long press moves to live screen.
This also serves as the POWER ON button.
9 – Save Button: short press launches a
Quick Save, long press opens or closes the
Save Options Menu. Double press to record
a Screenshot.
10 – Joystick Controls Articulation and Menu
Navigation (push the joystick left/right/
up/down to navigate menus and sub-menus).
11 – Enter Button: short press toggles between frozen and live frames and selects Done / Accept, a
long press performs a 3DPM Capture.
Note: Follow the selection sequence shown here to
select the Operating Language.
12 – Menu Button: short press opens or closes the Global
Menu, long press toggles between first and second
level soft button rows.
Hard
Key
Name Short
Press
Long
Press
Double
Press
Back
button (and
Power On)
Moves back one
screen
Moves to live
image
Save
button
Quick save
(assigns default
name and
location)
Save with
options
available
Record a
Screenshot
Menu
button
Opens or closes
Global Menu
Toggles
between rst
and second
rows of soft
buttons
Hides
softkeys
and UI
Enter
button
Toggles between
live and frozen
images. Also
conrm selection
(Done/Accept).
Performs
3DPM capture
Trigger
buttons
(upper
and lower)
Upper is same as
Enter button
Lower toggles
articulation mode
between steer-
and-stay and
steering modes
Upper is same
as Enter
button unless
programmed to
be Video Record
Lower returns
articulation
system to
neutral position
13 – Trigger Button 1 (Upper): provides the same function as the Enter Button or can be set to control Video
Record operations. Trigger Button 2 (Lower): short press toggles articulation mode between steer-and-stay
and steering modes. When in steer-and-stay mode, a Lock icon appears. Long press returns the articulation
system to the neutral (home) position.
14 – Insertion Tube/Camera assembly
15 – Interchangeable VideoProbe (Note: Includes Insertion Tube/Camera assembly)