Waygate Technologies Everest Mentor Visual iQ VideoProbe User manual

Everest Mentor Visual iQ VideoProbeTM
Operating Manual
MVIQAMANUAL Rev. N

2
Table of Contents
Introduction.......................................................................................................................................4
About this Manual................................................................................................................4
Technical Support................................................................................................................4
System Overview ..................................................................................................................4
Standard Equipment..........................................................................................................5
Optional Features.................................................................................................................5
Safety Information........................................................................................................................6
Informations sur la sécurité...................................................................................................8
Start Up ...........................................................................................................................................10
Unpacking, Assembling, and Powering the MViQ........................................ 12
Unpacking and Putting Away the System (Large Case) ....................... 13
About the Battery ...............................................................................................................14
Powering the MViQ On and Off..................................................................................15
Changing Probes and OTA's.......................................................................................16
Setting Up the MViQ Operating System .......................................................................17
Working with Profiles ........................................................................................................ 18
System Setup ........................................................................................................................19
Screen & Display Setup ................................................................................................. 21
Connectivity Setup...........................................................................................................23
Blade Counter Analytics........................................................................................................25
Still Analytics..................................................................................................................................33
Image & Video Setup......................................................................................................39
Measurement & Annotation Setup ...............................................................................40
Capturing and Adjusting Images ........................................................................... 41
Working with Video...........................................................................................................54
Measuring Features and Indications...................................................................55
Point Cloud View (3DPM and 3D Stereo)...........................................................59
3D Phase Measurements (3DPM)...........................................................................63
3D Stereo Measurements ............................................................................................66
Comparison Measurements .....................................................................................76
Troubleshooting Measurements ........................................................................... 77
Managing Files.............................................................................................................................78
Editing Files and Folders/Creating Folders......................................................79
MDI ..........................................................................................................................................80
Maintenance and Troubleshooting...............................................................................88
Troubleshooting Guide..................................................................................................89
APPENDICES.....................................................................................................................................93
Appendix A. Technical Specifications .................................................................93
Appendix B. Optical Tip Table ...................................................................................96
Appendix C. Chemical Compatibility .................................................................97
Appendix D. Warranty ...................................................................................................97

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Table of Contents
Appendix F. Environmental Compliance ......................................................100
Appendix G. Regulatory Compliance..................................................................101
Appendix H. Creating a Personalized Logo File...........................................105
Appendix I. Open Source Software Availability ...........................................107
Appendix J. Restoring Factory Settings.............................................................107
Appendix K. Updating MViQ Software ..............................................................108
Appendix L. LongSteer™ Specifications............................................................109
Appendix M. InspectionWorks Connect (IWC) .............................................110
Appendix N. InspectionWorks Insight ..................................................................115
Appendix O. Controlling the iQ with a Keyboard.........................................115
Appendix P. Controlling the MViQ with an iOS or Android Device....116
Appendix Q - MViQ EIRP Values ...............................................................................117
Appendix R - Lithium Ion Battery Care ............................................................. 120
Index ..........................................................................................................................................121
Customer Support Centers............................................................................................... 124

4
Introduction
About this Manual
This manual and the related equipment is intended for visual inspection technicians with a basic understanding of inspection principles and practices,
and who are familiar with basic computer operations, but who may not have experience with a video borescope system. The manual contains safety,
compliance, and basic operating and maintenance instructions for the VideoProbe™ system. To ensure operator safety, please read and understand
this manual prior to using the system.
Technical Support
For additional assistance, go to https://www.bakerhughesds.com/waygate-technologies/ndt-services/remote-support-services for a complete
listing of contact information. Technical Support contact information follows:
Global Phone: 1-866-243-2638, option 2
Email: [email protected]
System Overview
The rugged and dependable Everest Mentor Visual iQ (MViQ) system is an advanced flexible video borescope used for Remote Visual Inspection (RVI).
Working through access passages, the MViQ system delivers high-resolution images of internal details of turbine engines, airframes, automotive engines,
piping, vessels, wind- turbine gear boxes, underwater structures, etc.
With TrueSight™, MViQ delivers HD visuals, a high-intensity light source, and superior visual processing, for clearer, sharper videos and still images right
on your device. The probe’s fiberoptic bundle illuminates the inspection area with light generated by an advanced Light Engine in the probe. At the end
of the probe, a miniature camera assembly converts the image into an electronic image, and sends it back through the probe. The system displays
the image on the handset. No focusing is required, because the MViQ system contains a fixed-focus optical system with a large depth of field.
Measurement capabilities (standard with the MViQ Analyze configuration) allow your system to analyze and measure indications and features. Real3D™
provides a fully surfaced point cloud of the target surface to view, manipulate and optimize measurement cursor locations.
The MViQ system is compatible with USB thumb drives, USB keyboards, USB portable drives, and most other USB-based storage devices.
With our QuickChange™ interchangeable probes, you can quickly reconfigure the system for maximum productivity.
Available in three versions; Inspect, Touch, and Analyze configurations. MViQ is able to meet diverse inspection needs across industries. Refer to the
guide on the following page to determine the right one for your application.

5
Standard Equipment
MViQ AC Adapter/Battery Charger Safety and Essential Use Hard Copy
2-hour Li-Ion Battery Optical Tip Storage Case Quickstart Card
MViQ Storage Case USB Thumbdrive Containing Documentation, including User's Manual
Optional Features
Belt Clip Keyboard (wired or wireless)
Insertion Tube Gripper Optical Tips (OTA's)
Insertion Tube Rigidizer Measuring OTA's
Handset Holder Mini-Magic Arm Clamp Kit
Headset (USB or Bluetooth Magic Arm Kit
Cables External Monitor
Shoulder Lanyard Multiple storage case configurations .
MViQ – Available in Three Configurations
MViQ Inspect MViQ Touch MViQ Analyze
Excellent image quality and connectivity in a value-priced
package. Upgradable to Touch or Analyze congurations.
Adds the versatility of interchangeable probes and
productivity enhancements. Upgradable to Analyze
conguration.
Sets the industry standard with powerful measurement and
analysis software combined with extreme image quality and
greater probability of detection.
•Value priced option
•Choose from various probe length and diameter
congurations
•16GB internal memory
•Comparison measurement
•Optional MDI, QuickChangeTM, Touchscreen, POD
Software, Real3D Measurement: Phase and Stereo,
Traditional Stereo measurement
All the features of MViQ Inspect, plus…
•QuickChangeTM probes
•Touchscreen interface
•Menu-Directed-Inspection software
•32GB internal memory
•Optional Real3D Measurement: Phase and Stereo,
Traditional Stereo measurement, POD
All the features of MViQ Touch, plus…
•Real3D Measurement: Phase and Stereo
•Traditional Stereo
•POD, which includes High-Dynamic Range, Adaptive
Noise Reduction, Distortion Correction, Preset Image
Transformations, and Dark Boost
Software: Inspection Manager
Upgrade either MViQ Inspect or Touch configurations with the purchase
of Real3DTM Measurement: Phase and Stereo, Traditional Stereo
measurement, or Probability of Detection(POD) capabilities. Features
included in the Probability of Detection upgrade includes HDR Dynamic
Range), ANR (Adaptive Noise Reduction), Distortion Correction, Preset
Image Transformation Settings, and Dark Boost.
InspectionWorksTM Connect Global allows for internet-based live video
collaboration capability. InspectionWorks Local + Control is a feature that
allows users to control system with an iOS® device.

6
Safety Information
Note: Before using or servicing the system, read and understand the following safety information.
Symbols and Terms
The following symbols appear on the product: , .See accompanying documentation.
General Warnings
The following warning statements apply to use of the system in general. Warning statements that apply specifically to particular procedures appear
in the corresponding sections of the manual.
Do not allow the conductive insertion tube, system or its working tools to come in direct contact with any voltage or current source. Prevent all
contact with live electrical conductors or terminals. Damage to the equipment and/or electrical shock to the operator may result.
Do not use this system in explosive environments.
USE PROPERLY. Using any piece of this equipment in a manner not specified by the manufacturer may impair the product’s ability to protect the
user from harm.
General Cautions
The following caution statements apply to use of the MViQ device in general. Caution statements that apply specifically to particular procedures
appear in the corresponding sections of the manual.
Before using the camera system, install an optical tip or the head guard, which prevents damage to the tip-attachment mechanism. Keep the head
guard on whenever no optical tip is in place.
Handle the Probe Carefully: Keep the insertion tube away from sharp objects that might penetrate its outer sheath. Keep the whole insertion tube as
straight as possible during operation; loops or bends anywhere in the tube decrease its ability to steer the probe tip. Avoid bending the insertion tube
sharply.
Note: Always use the Home function to straighten the bending neck before withdrawing insertion tube from an inspection area or putting probe
away. Never pull, twist, or straighten the bending neck by hand; internal damage may result. At the first sign of damage, return the probe for repair.
Certain substances may damage the probe. For a list of substances that are safe for the probe, see “Chemical Compatibility” in the Appendix.

7
Battery Warnings
Only use the battery and power supply specified for use with the system. Before use, thoroughly review the instructions in this manual for the battery
and battery charger to fully understand the information contained in them, and observe the instructions during use.
WARNING
• Do not place the battery in fire or exceed the battery operating temperature.
• Do not pierce the battery with nails, strike the battery with a hammer, step on the battery, or otherwise subject it to strong impacts or shocks.
• Do not expose the battery to water or salt water, or allow the battery to get wet (IP65 – Disassembled, IP67 – Assembled).
• Do not disassemble or modify the battery.
• The instrument contains a Lithium Ion battery and magnesium in its case. Should the instrument be involved in a fire, use an extinguisher approved
for use on electrical and flammable metal fires. Water must not be used.
CAUTION - Do not store an uncharged battery as it may become unusable! The battery’s protective circuitry will not allow charging below a
certain minimum voltage threshold in order to prevent thermal runaway. Thermal runaway can occur when charging a completely drained Lithium
Ion battery. The protection circuitry prevents this from happening.
Battery Communication Error: Exists when the MViQ shows this message on the display. If the problem persists, please contact your nearest
customer support center.
Using the battery outside its recommended operating range will result in degradation of the performance and service life. When storing the battery,
be sure to remove it from the handset.
Recommended ambient temperature range for Li-ion battery operation:
Discharge (when using the instrument): -20°C to 46°C
Recharging: 0°C to 40°C
Storage: -25°C to +60°C

8
Informations sur la sécurité
Remarque: avant l’utilisation ou l’entretien du système, vous devez lire et comprendre les informations de sécurité qui suivent.
Symboles et termes employés
Les symboles suivants sont apposés sur le produit: , . Voir la documentation jointe.
Avertissements généraux
Les avertissements suivants s’appliquent à l’utilisation du système en général. Les avertissements qui s’appliquent spécifi quement à des
procédures particulières sont indiqués dans les sections correspondantes de ce manuel.
Le système MViQ et les outils de travail qui l’accompagnent ne doivent jamais entrer en contact direct avec une source de tension ou
de courant. Évitez tout contact avec des conducteurs ou des bornes électriques sous tension. L’équipement risquerait d’être endommagé, ou
l’opérateur de subir un choc électrique.
N’utilisez pas ce système dans un environnement à risque d’explosion.
UTILISER CORRECTEMENT. Si un élément de cet équipement est utilisé d’une manière non indiquée par le fabricant, l’utilisateur peut ne plus être
protégé des risques de blessure.
Mentions générales « Attention »
Les mentions « Attention » qui suivent s’appliquent à l’utilisation de l’appareil MViQ en général. Les mentions « Attention » qui s’appliquent spécifi
quement à des procédures particulières sont indiquées dans les sections correspondantes du manuel.
MANIPULER LA SONDE AVEC PRÉCAUTION. Maintenez la gaine de la sonde à l’écart d’objets pointus ou tranchants qui risqueraient de traverser son
fourreau. Maintenez toute la gaine aussi droite que possible pendant l’utilisation : en cas de boucle ou de courbure, il est plus diffi cile de piloter le
bout de la sonde. Évitez de trop courber la gaine.
Remarque : utilisez toujours le bouton de rangement pour redresser le béquillage avant de rétracter la gaine de la zone d’inspection ou de ranger la
sonde. Ne manipulez jamais le béquillage à la main pour le tirer, le courber ou le redresser : vous risqueriez de l’endommager à l’intérieur. Envoyez la
sonde en réparation au premier signe d’endommagement.
Certaines substances risquent d’endommager la sonde. Pour consulterla liste des substances sans danger pour la sonde, voir Compatibilité
Chimique en annexe.

9
L’appareil comporte une batterie lithium ion et du magnésium à l’intérieur de son boîtier. En cas d’incendie de l’appareil, servez-vous d’un extincteur
agréé pour une utilisation sur les incendies électriques et les métaux inflammables. En aucun cas, n’utilisez de l’eau.
Avertissements liés à la batterie
Utilisez uniquement la batterie et l’alimentation spécifi ées pour être utilisées avec le système MViQ. Avant utilisation, lisez attentivement les
instructions contenues dans ce manuel relatives à la batterie et au chargeur de batterie pour bien les comprendre, et respectez ces instructions
pendant l’utilisation de l’appareil.
AVERTISSEMENT
• Ne jetez pas la batterie au feu et ne dépassez pas sa temperature de fonctionnement.
• Ne percez pas la batterie avec des clous, ne la frappez pas avec un marteau, ne marchez pas dessus et ne la soumettez pas à des impacts ou des
chocs violents.
• N’exposez pas la batterie à l’eau douce ou salée, et évitez de la mouiller.
• Ne désassemblez pas la batterie et ne la modifi ez pas.
Erreur de communication de la batterie. Veuillez contacter le Service clientèle au numéro +1 315 554 2000.
L’utilisation de la batterie en dehors de la plage de fonctionnement recommandée entraînerait une dégradation de ses performances et de sa
longévité. Lorsque vous stockez la batterie, veillez à la retirer de sa base.
Plage de température recommandée pour le fonctionnement de la batterie Lithium-Ion.
Décharge (à l’utilisation de l’appareil) : -20°C à +46°C Recharge , 0°C à +40°C Stockage, -25°C à +60°C

10
Start Up
Component Identification
1– LCD Touchscreen
2– DisplayPort Output (2.1), USB 3.0 Client
Micro B Port (2.2), Two USB 3.0 Host
Type A Ports (2.3)
3 – Two-hour Lithium Ion Battery
4– Battery Release Button
5– Battery Charge Indicator
6 – AC Adaptor Input
7– Function (or Soft) Keys (four total)
8– Back Button: short press moves back
one screen, long press moves to live screen.
This also serves as the POWER ON button.
9 – Save Button: short press launches a
Quick Save, long press opens or closes the
Save Options Menu. Double press to record
a Screenshot.
10 – Joystick Controls Articulation and Menu
Navigation (push the joystick left/right/
up/down to navigate menus and sub-menus).
11 – Enter Button: short press toggles between frozen and live frames and selects Done / Accept, a
long press performs a 3DPM Capture.
Note: Follow the selection sequence shown here to
select the Operating Language.
12 – Menu Button: short press opens or closes the Global
Menu, long press toggles between first and second
level soft button rows.
Hard
Key
Name Short
Press
Long
Press
Double
Press
Back
button (and
Power On)
Moves back one
screen
Moves to live
image
Save
button
Quick save
(assigns default
name and
location)
Save with
options
available
Record a
Screenshot
Menu
button
Opens or closes
Global Menu
Toggles
between rst
and second
rows of soft
buttons
Hides
softkeys
and UI
Enter
button
Toggles between
live and frozen
images. Also
conrm selection
(Done/Accept).
Performs
3DPM capture
Trigger
buttons
(upper
and lower)
Upper is same as
Enter button
Lower toggles
articulation mode
between steer-
and-stay and
steering modes
Upper is same
as Enter
button unless
programmed to
be Video Record
Lower returns
articulation
system to
neutral position
13 – Trigger Button 1 (Upper): provides the same function as the Enter Button or can be set to control Video
Record operations. Trigger Button 2 (Lower): short press toggles articulation mode between steer-and-stay
and steering modes. When in steer-and-stay mode, a Lock icon appears. Long press returns the articulation
system to the neutral (home) position.
14 – Insertion Tube/Camera assembly
15 – Interchangeable VideoProbe (Note: Includes Insertion Tube/Camera assembly)

11
Touchscreen and Keys – Dual Control Systems
Most functions can be accomplished using the touchscreen or with a combination
of key presses and joystick movements. The following examples illustrate various
control techniques that can be used on most MViQ display screens.
1 – Touch the lower left corner of the display screen (typically contains the Logo) or
short-press the Menu key to open the Global Menu.
2 – The selected item in any menu or list is identified by this flame-colored outline.
Tap the display screen to select another item or to launch the selected item.
Alternatively, use the joystick to select another item by moving the focus to the
desired item, then short-press the Enter key to launch.
Note: A short press of the Enter key accepts or launches most selected choices or
actions.
3 – Tap the on-screen toggle to switch between available soft keys (double press
to hide or show the soft key and status bars). Alternatively, long press the Menu key
to switch between the available soft keys or double press to hide soft keys.
4 – Tap anywhere on a displayed Live Image to freeze / unfreeze it. Alternatively,
short-press either the Enter key or the Upper Trigger key to freeze and unfreeze a
live display. Note that the Upper Trigger key performs the identical functions as the
Enter key.
5 – Position two fingers on the display screen and move them apart to zoom in on
an area of the image (perform the opposite action to zoom out). Once zoomed,
you can drag with your finger to change the displayed view.
6 – Select the Zoom function using either soft keys or the touch screen (all displayed
soft-key bar items can be selected either with the corresponding soft key or by
tapping the touch screen). Use the joystick to change the zoom magnification bar
(this and other blue bars can also be adjusted by dragging them using the touch
screen), then select Done. Once zoomed, you can use the joystick to move the
displayed view.
7 – When the File Manager screen appears, the selected file or folder is identified
by this blue outline. Tap the display screen to select another item or to launch the
selected file or open the selected folder. Note that you can also display additional
items (or directly access additional stored images) by simply swiping the display
screen in any of the directions shown. Alternatively, use the joystick to select another
item by moving the blue cursor, then short-press the Enter key to launch the file or
open the folder.
8 – Select any feature in the Soft Key Bar by either touching that feature on the
display screen (in this case, touching the box containing the words List View) or
pressing the corresponding soft key.
Note: Connecting a Bluetooth or USB-wired keyboard allows for remote control of
iQ functions and probe articulation. See Appendix O for a list of function key and
key-press combinations equivalent to iQ button and joystick operations.

12
Unpacking, Assembling, and Powering the MViQ
Unpacking and Putting Away the
System (Small Case)
Caution: If you do not pack the system carefully,
as described, damage might occur.
1– The insertion tube (shown in red for clarity) is held
in the case’s internal storage reel, which is accessed
through the orange funnel shown here. Install the
insertion tube before installing the probe-and-
handset assembly and remove it after removing the
probe-and-handset assembly. Be sure to straighten
any loops or twists in the insertion tube before feeding
it into the funnel. Note that the insertion tube’s rubber
Torsional Strain Relief base should be routed through
the case’s curved passage shown here.
Caution: Before storing the insertion tube, first
remove the optical tip and install the head guard to
protect the tip attachment mechanism. Keep the
head guard on whenever no optical tip is in place.
2– Install clamp in the orientation shown here (clamp and mounting bracket assembly appears
at left)
3– Power supply / Battery Charger and Mounting Bracket are oriented and installed in this slot
4– Battery must be removed prior to installing the iQ in the case.
5– Rigidizer
6– A case holding OTA's (or cleaning kit) fits in this slot.
7– Gripper may be used alone, or with Rigidizer, to aid in orienting camera.

13
Unpacking and Putting Away the System (Large Case)
Caution: If you do not pack the system carefully, as described, damage might occur.
1– Remove tray to access additional storage space.
2– The insertion tube (shown in red for clarity) is held in the case’s internal storage reel, which is accessed through the orange funnel shown here.
Install the insertion tube before installing the probe-and-handset assembly and remove it after removing the probe-and-handset assembly. Be sure to
straighten any loops or twists in the insertion tube before feeding it into the funnel.
Caution: Before storing the insertion
tube, first remove the optical tip and
install the head guard to protect the tip
attachment mechanism. Keep the head
guard on whenever no optical tip is in
place.
3– Storage locations for two batteries.
Battery must be removed prior to installing
the iQ in the case.
4– Rigidizer
5– Mounting bracket and post
6– Mounting bracket post fits in this hole
7– Power supply / Battery Charger installed
in this slot
8– Extra Pod in case
9– Extra VideoProbe in case
10 – Two cases holding OTA's and a cleaning
kit fit in these slots.
11 – Gripper may be used alone, or with
Rigidizer, to aid in orienting camera.

14
About the Battery
The MViQ is powered by a 10.8 V (nominal), 73 Wh, 6.8 Ah Lithium Ion battery.
Installing the Battery
Insert the battery into the handset. The battery is installed properly when
the latching mechanism is engaged.
Caution—Do not force the battery (1) into the handset (2), as damage
may occur. The battery is keyed and may only be installed in the proper
orientation.
Removing the Battery
Press battery release button (3) to release the battery.
Caution—Do not remove the battery while the system is operating.
Battery Charge Level
Check the battery charge by pressing the battery symbol (4) on the front
of the battery. Each light (5) represents approximately 20% of the battery
charge capacity.
Charging the Battery
Connect the DC output of the battery charger into the MViQ battery (6) and
then plug the included AC to DC power adaptor into a suitable AC power
source. The LED battery lights will illuminate according to the amount of
charge attained. The system may operate while charging.
Note: The battery may be charged while connected to an operating MViQ
or while disconnected from the iQ.
Note: When the battery is fully charged, the LED battery lights will turn off.
Note: Battery run time approximately equals battery charge time; therefore,
a two hour battery will take approximately two hours to charge. Charging
time will be longer if the battery is connected to an operating MViQ system
while charging.
Note: All batteries are shipped with a partial charge. Batteries should be
fully charged prior to use.
Battery Storage
Caution - Do not store an uncharged battery as it may become unusable!
The battery’s protective circuitry will not allow charging below a certain
minimum voltage threshold in order to prevent thermal runaway.
Please refer to Appendix Q for more information on Battery safety and
maintenance.

15
Supplying Power to the MViQ
The MViQ is powered by a 10.8 V (nominal), 73 Wh, 6.8 Ah Lithium Ion battery.
The battery is charged by connecting the power adaptor to the battery, then
connecting the supplied AC-to-DC power adaptor to a suitable (100-240
VAC, 50-60 Hz, <1.5 A rms) AC power source. The power adaptor delivers to
the battery 18 Volts at 3.34 Amps.
Note:When powering a system with an AC power source, connect the power
plug to a properly grounded source for reliable touchscreen operation.
Powering the MViQ On and Off
System Power On
Press and hold until the unit turns on. The buttons and Liquid
Crystal Display (LCD) will light and begin the power-up sequence. After
approximately 1 minute, the system screen will display live video and on-
screen controls. The system is now ready for use.
Note: All batteries are shipped with a partial charge. Batteries should be
fully charged prior to use.
System Power Off
Touch the lower left corner of the display screen (which typically contains
the on-screen Logo (1) or the hard key at any time to open or close
the Global Menu, which provides access to several features including Shut
Down (2). Select Shut Down to power off the MViQ.
Caution—Do not power off the MViQ by removing its battery. Only
remove battery after powering off as described above.

16
Changing Probes and OTA's
Attaching and Removing the Probe
1– Insert the pin at the base of the handset into the mating groove at the bottom
of the probe.
2– Rotate the probe towards the back of the handset, applying enough pressure
for the latching mechanism to “click.”
To remove the probe from the handset:
3– Press this latching-mechanic's release button to separate the probe and handset.
Changing the Optical Tip
OTA's are threaded onto the probe with a double set of threads to prevent them
from falling into the inspection area. Each optical tip provides a unique depth of
field, field of view, and direction of view. For a list of available OTA's, see Appendix B
– OTA Table.
Caution—Use only finger pressure to remove or attach OTA's. Using force
(including pliers or other tools) might damage the bending neck. Take care not
to cross the threads. To reduce cross-threading risk: When installing a tip by
hand (6.1mm & 8.4mm) or with an installation tool (4mm), rotate the tip counter
clockwise to level the threads before rotating clockwise to thread the tip on the
camera. Reverse the leveling process when removing OTA's.
To Remove an Optical Tip: Support the bending neck and head of the probe with
one hand, and with the other gently turn the optical tip counterclockwise (be sure to
use a tip tool when removing 4.0 mm OTA's), Turn until the tip spins freely, indicating
that it has cleared the first set of threads. Gently pull the tip away from probe and
continue turning counterclockwise, engaging the second set of threads. Turn until
you can remove it.
To Attach an Optical Tip: Verify that the optical tip and camera head threads are
clean, then grasp the head of the probe with one hand, and with the other gently
turn the tip clockwise. Turn until it spins freely, indicating that it has cleared the first
set of threads. Gently push the tip in, then turn clockwise again, engaging the second
set of threads. Turn until finger tight.
Caution—Do not over-tighten OTA's. Pull on the tip gently to verify that it
is securely attached. If the second set of threads does not engage, turn the tip
slightly in a counterclockwise direction to allow the threads to levelize.
Note: Measurement OTA's must be tightened firmly to ensure accuracy.

17
Setting Up the MViQ Operating System
1– Select the lower left corner of the display (which typically contains the
on-screen Logo) or the hard key at any time to open or close the
Global Menu, which provides access to several features including the
Settings Menu.
2– Tap to open the Settings Menu.
3– Lists the device’s serial number and software version.
4– Access to set a Password, Restore Defaults, adjust Date, Time, and
operating Language, and alter various other system settings. Click here
to learn more about the System Menu.
5– Control automatic software update capability and manually update
through web connection or connected USB drive.
6– Allows the user to turn various on-screen indicators on and off as well
as adjust display brightness. Click here to learn more about Display Setup.
7– Allows the user to turn Wi-Fi and Bluetooth connections on and off as
well as work with networks and identify folders for file sharing. Click here
to learn more about Connectivity Settings.
8– Settings related to optional internet service that enables video
collaboration between inspectors and remotely located experts.
9– Allows the user to specify the default directories into which image files
and videos are stored. Also used to select image file type, video format,
and sound-related settings. Controls MDI Annotation and imports Distortion
Correction Tables. Click here to learn more about Image and Video Settings.
10 – Allows the user to set their preferred measurement units (inches vs.
mm), manage and verify measurement OTA's, select the desired annotation
style, and import and export preset annotations.
11 – Generates a Troubleshooting Log to be emailed to and evaluated by
Technical Support. If log generation is required, Technical Support will guide
the user through the process.

18
Working with Profiles
A Profile defines several parameter settings. As long as more than one profile
is available, (the MViQ is delivered with only a Default Profile), the operator is
asked to select a Profile every time the system is powered on. Follow these
instructions to create a new profile or select an existing one.
To create a New Profile, touch the lower left corner of the display (or press the
hard key) to open the Global Menu, then select Profiles.
In this case, the Default Profile is active and it is the only one defined. Select
New to create a new profile.
The Virtual Keyboard opens. Enter a Name for the new profile.
System Settings Including:
Logo Icon ON/OFF
Time Format
Date Format
Language
Power Management
Speech Recogition
USB Slave Mode
Steering Sensitivity
Screen & Display Settings – All
Parameters
Connectivity Settings Including:
Wi-Fi on/off
Bluetooth on/off
Image & Video Settings – All parameters
except Distortion Correction Table
Measurement & Annotation Including:
Text annotation Presets
Text and Arrow color and size
Zoom Window
3DPM Mask
3DPM Save Format
Stereo Index
Stereo Index Minimum
Units
After entering a name and clicking Done, the new profile is added to the list
of available profiles. This profile includes the global- menu settings in place,
at the time of its creation, for each of the parameters listed below. Anytime
the profile is reactivated, the system will apply the settings associated with
the activated profile. The parameters affected include:
Each time the MViQ is powered on, you’ll be asked to select from the list
of available profiles. Selecting the Default Profile returns the settings for
all profile-controlled parameters to those specified by the default profile.
Note: This will include any image transformation presets created when
logged into a specific profile.

19
System Setup
1– Tap the on-screen Logo (or press the hard key) to open the
Global Menu, then open the Settings Menu.
2– Select to alter the system-specific settings shown here.
3 – This bar indicates that additional options are available. Drag your finger
up or down anywhere on the screen to show additional options.
4– Tap to open the virtual keyboard and create or change a System
Password. Once created, accessing the iQ’s operating screens requires first
entering the password. This password is for the entire system and is not
associated with the active profile.
Note: Setting a password requires the Default Profile be active.
5– Select and follow the on-screen prompts to restore the active Profile to
the Factory Default Settings.
Loading a Logo
A logo can be loaded onto the display screen provided it is PNG file type
(with dimensions smaller than 140 x 140).
6– Select Load, then navigate the instrument or an external drive to select
any PNG file type as the on-screen logo. Click here for more information on
creating and loading a personalized logo file.
Setting Date and Time
7– Adjust Time and Date settings.
8– Select the Time Zone in which you are operating.
9– Indicate whether or not the instrument should automatically adjust for
time changes due to Daylight Savings.
10 – Specify 12 or 24 hour Time Format.
11 – Specify DMY, YMD, or MDY as the Date Format.

20
Loading and Selecting the Operating Language
12 – Choose from the operating Languages currently available for use.
Selecting Load allows you to upload a new version of any of the existing
translations available in the iQ. Once selected, the File Manager screen
allows you to navigate to the modified translation file.
Other System Settings
13 – Setting Power Management to ON conserves battery power by putting
the MViQ into sleep mode after 10 minutes of inactivity. When in sleep mode,
in which only the hard keys remain lit, touching any key or the joystick returns
the iQ to a fully powered state.
Steering Sensitivity Settings
14 – The user can select from two probe steering modes: Steer or Steer-and-
Stay™. Each mode has its own sensitivity adjustment. For both modes, the
factory default sensitivity corresponds to the slider set in the exact middle
of the adjustment range (click here to learn about the differences between
these modes).
Note: The factory default setting provides good steering response for most
inspections. The sensitivity can be adjusted separately for each mode to
optimize the steering for specific inspections or adjust for the preferences
of the inspector. Once adjusted, a sensitivity setting is preserved even when
the system is powered off.
Steer sensitivity: It is recommended that this adjustment be kept at factory
default for most inspections. In this steering mode, the adjustment range
changes the sensitivity of the joystick according to the guidelines below, and
has no effect on steering speed. Full range of camera motion is available
at all sensitivity settings.
Slider at Minimum: Provides more precise steering control when the desired
target is within +/- 45 degrees from the camera at its home position. For
inspections where the areas of interest are primarily concentrated near the
camera's home position this is a useful slider setting.
Slider at middle / factory default: Best for most general inspections.
Provides equal joystick sensitivity for the entire camera range of motion.
Slider at maximum: Provides more precise steering control when the
desired target is located from 45-180 degrees from the camera at its home
position. For inspections where the areas of interest are primarily looking
sideways or even backwards, this is a useful slider setting.
Steer-and-Stay sensitivity: In this steering mode, the speed of camera
motion is controlled by how far off center the joystick is pushed. The
maximum camera speed occurs when the joystick is pushed fully in any
direction. This sensitivity slider adjusts the maximum speed for camera
motion in Steer-and-Stay™ mode.
Slider at Minimum: This reduces the maximum steering speed to roughly
1/2 of factory default. Reducing maximum steering speed may be useful
for inspections using a close focus tip, where the camera is positioned very
close to the surface being inspected, or if steering while using significant
amounts of digital zoom. In these cases, slowing the camera motion down
will provide more precise fine camera control.
Slider at middle / factory default: This is the factory default speed, and is
a good starting point for most inspections.
Slider at maximum: This increases the maximum steering speed. For
systems running OS 3.18 or older, this setting increases maximum steering
speed to approximately 1.3x compared with the factory default. For systems
running OS 3.20 or newer, this setting doubles the maximum steering speed
compared to factory default. Increasing maximum steering speed may
be useful for experienced inspectors, who can use the faster steering to
complete an inspection more quickly.
Note: While using the slider with Steer & Stay or Steer, the effect of the slider
setting can be seen in realtime by moving the camera with the joystick.
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