Wearsafe Tag User manual

v3
USER MANUAL

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Wearsafe User Manual
Table of Contents
Initial Set Up and Navigating the App
Getting Started ...................................................................................................................................... 5
What’s Included with Your Wearsafe Tag .............................................................................. 6
Inserting the Battery Into Your Tag ........................................................................................... 7
Creating An Account .......................................................................................................................... 8
App Permissions ................................................................................................................................... 9
Activating Your Account .................................................................................................................. 10
Signing Up for Accident Insurance ............................................................................................ 11
Activating and Pairing Your Wearsafe Tag ............................................................................ 12
Getting to Know Your Home Screen ......................................................................................... 13
Getting to Know Your Menu .......................................................................................................... 14
Inviting Contacts .................................................................................................................................. 15
Pairing External Devices
Pairing Your Android Watch .......................................................................................................... 17
Pairing Your Apple Watch ............................................................................................................... 18-19
Enabling Voice Activation
Enabling Siri Voice Activation for Your iPhone ................................................................... 21
Adding the Wearsafe Skill to Amazon Alexa ........................................................................ 22
Enabling Google Assistant Devices ........................................................................................... 23

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Wearsafe User Manual
Table of Contents (continued)
Alert Features and How Alerts Work
Customizing Check-in Messages ................................................................................................ 25
How Alerts Work ................................................................................................................................... 26
Sending Alerts with the Wearsafe App ................................................................................... 27
Sending Alerts with the Wearsafe Tag .................................................................................... 28
Sending Alerts with Siri .................................................................................................................... 29
Sending Alerts with Voice-Activated Devices ..................................................................... 30
Sending Alerts with Smart Watches ........................................................................................ 31
Responding to Alerts ......................................................................................................................... 32
Closing Alerts ......................................................................................................................................... 33
Troubleshooting Guide
Troubleshooting, FAQ, and Contacting Support ............................................................... 35-37

Initial Set Up and Navigating the App

5
Getting Started
Wearsafe User Manual
Downloading the Wearsafe App
On your phone, open the App Store or Google
Play Store and search for “Wearsafe”. You can
also follow links at wearsafe.com to your phone’s
store. Once you’ve downloaded the app and
installation finishes, you can set up your
account.
Google Play™ and the Google Play logo are trademarks of Google LLC.
Apple™ and the Apple logo are registered in the U.S. and other
countries and regions. App Store is a service mark of Apple Inc.

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Wearsafe User Manual
Included in the package is one (1) Wearsafe Tag, one (1) clip attachment, one (1) keyring attachment, and one (1) CR2032
battery. Lifetime service units also include one (1) activation code card.
If you don’t have a Tag, skip this page.
What’s Included with Your Wearsafe Tag
XXX-XXX-XXX-XXX
Accident Medical Expense Insurance Included
visit www.wearsafe.com/ameinsurance for more information

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Wearsafe User Manual
To insert the battery, use the clip attachment as a key to open the battery cover. Place the battery with the positive side
facing the battery cover and reattach the battery cover to keep the battery cover in place. Note: The battery is held in
place by the battery cover, not a battery clip.
If you don’t have a Tag, skip this step.
Inserting the Battery Into Your Tag

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Wearsafe User Manual
Everyone that uses Wearsafe services to send alerts has an account. When you first start using the Wearsafe App, you
will be asked to create a profile and add important personal information to your account.
Creating An Account
Create your profile by entering
your mobile phone number
(this number must be able to
receive SMS messages), first
name, last name, email
address, adding a photo
(optional), and choosing a
password. Agree to the Terms
of Service, then tap “Sign Up”.
You will receive a 4-digit
confirmation code in an SMS
message. Enter the code on
this screen, then tap Done. If
you did not receive a code, tap
on “Resend Code” or update
your mobile number.
On the last account setup
screen, create a 4-digit
PIN. This PIN is used to
securely close Red Alerts
when it is safe.

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Wearsafe User Manual
App Permissions
The Wearsafe App uses your phone’s microphone, location, Bluetooth and contacts to provide service. Granting
permission to your phone's microphone and location services are required in order to send your location and audio to
your Contacts during Red Alerts and Check-ins. Permission for Bluetooth is required to send alerts with Bluetooth
enabled devices. The app suggests that you grant access to your phone contacts so that you can easily invite Alert
Contacts to receive your alerts. Also suggested is allowing notifications as the app will notify you when the battery on
your device is low.
Tap “Got It” and then “Allow” when
the app requests each permission.

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Wearsafe User Manual
Activating Your Account
You must activate your account in order to receive Wearsafe services needed to send alerts. To activate your account,
you must input an activation code into the Wearsafe app. The activation code can either be found on an activation
code card located inside the box you received, or it will be emailed to you upon confirmation of purchase.
Input the activation code when
prompted. The code should be
12 digits long and a mixture of
numbers and letters.
Activation Code Card
XXX-XXX-XXX-XXX
Accident Medical Expense Insurance Included
visit www.wearsafe.com/ameinsurance for more information

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Wearsafe User Manual
Signing Up for Accident Insurance
You have the option to bundle Accidental Medical Insurance through Zurich American with your Wearsafe service. The
Wearsafe Accident Protection Policy covers expenses for medical treatment and emergency transportation due to
accidents, injuries, or falls, giving you extra protection against financial burdens that may result due to an accident.
We know that anything can happen during an emergency. As long as you are near your device when an accident
occurs, you're covered! You don't even need to activate an alert.
Provide your current address.
This address will be used if
you need to submit a claim
or receive a payout. Tap
"Complete Enrollment".
An email containing your
insurance coverage
details and a copy of your
certificate of insurance
will be sent to the email
address you provided.
Highlights of our Accidental
Medical Insurance plan will
appear. Tap “Sign Up” to
receive coverage. Tap “Decline
the Coverage” if you do not
wish to receive insurance.

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Activating and Pairing Your Wearsafe Tag
Press your Tag 5 times, then tap “Continue”. Place your Tag next to your phone. There is a 4 digit code for each Tag printed on the inside
of its battery cover. Use this code to identify your Tags.
A 4 or 6 digit code will appear on screen. If
requested, enter that code to continue pairing.
Your Tag is paired! Tap “Continue”. Choose a name for your Tag and tap “Continue”.
If you don’t have any Wearsafe Tags, continue to the next page. If you do, tap the Menu button, then tap “Devices” and
follow the instructions in the Wearsafe App to pair your Tag to your phone. It is recommended that you use a new
battery with 100% life to pair your Tag, as your Tag may need to update after pairing.
Wearsafe User Manual

Wearsafe User Manual 13
1. Main Menu Button
Displays the main menu to access different
settings.
2. Check-in Button
Tapping this sends your pre-selected
Contacts a one-time notification with your
current location.
3. Red Alert Slider
Sliding right sends your pre-selected Contacts
an ongoing alert with GPS tracking and audio
recordings of your surroundings. Sliding left
closes an ongoing alert.
Getting to Know Your Home Screen
1
2
3

Getting to Know Your Menu
Wearsafe User Manual
1. Home
Displays the home screen.
2. Contacts & Settings
Add and remove Contacts, choose which
Alert types they receive, and customize
Check-in messages.
3. Alerts & Check-ins
Lists open and past alerts.
4. Devices
Pair new devices and check battery levels or
test existing devices.
5. My App Info
Access and edit your account information
and settings.
6. Support
Access a Wearsafe walkthrough and contact
Support via email.
7. About
View app version and legal notices.
1
3
4
6
7
2
5
14

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Inviting Contacts
You can add as many alert Contacts as you want. You can also choose which types of alerts they will receive, whether
they are Check-ins, Red Alerts, or both.
Wearsafe User Manual
If you are adding an alert Contact who
is already in your phone, tap “Add from
Contacts”. If not, tap “Create New”.
Choose your desired contact from your
address book. If you are adding a brand
new Contact, skip this step.
Fill in all of the information and choose
whether this person is to receive only
Check-ins, only Red Alerts, or both.
Wearsafe will send a request to receive
alerts from you to your new Contact. Until
they accept it, their icon will say “pending”.
When your Contact agrees to receive alerts,
“pending” will disappear from their icon.
Repeat this process for everyone you wish
to be an Alert Contact.
Tap “Add Contact”.

Pairing External Devices

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Pairing Your Android Watch
First, make sure the
Wearsafe App is installed
on your phone. Then,
open the Google Play
Store on your watch and
navigate to the tab listing
apps on your phone and
download the Wearsafe
watch app to your watch.
Next, press and hold on your
watch face to enter edit
mode. Scroll down to
Layouts where you will see
multiple options for the
number and arrangement of
complications. Tap the
complication layout you wish
to use and go back to edit
mode. On the watch face,
you'll notice empty spots
with “+” buttons. Tap them to
add a complication to that
spot.
You will have multiple
options when choosing
Wearsafe complications.
You may choose to add
the Wearsafe watch app
itself as a complication,
which opens the
Wearsafe watch app.
You can also choose the
Check-in or Red Alert
shortcut complications
to send Check-ins and
Red Alerts without
opening the app at all.
Once you’ve chosen your
preferred complications,
open the Wearsafe app
on your phone and visit
the “Devices” page from
the main menu to verify
that your watch is
properly paired. You will
see it listed with your
other devices.
With Android Wear 2.0, you can send alerts from your watch face using the Wearsafe complications. Follow these
instructions to download the Wearsafe App to your watch and set it up to send alerts.
Wearsafe User Manual

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Pairing Your Apple Watch
To use your Apple
Watch with Wearsafe,
you must enable the
Wearsafe watchOS
App using the Watch
app on your iPhone.
If you do not have
the Watch app
installed yet on your
iPhone, open the
App Store and
search for “Watch”.
Then, install the app.
Next, make sure the
Wearsafe App is
installed on your
iPhone. Visit the App
Store and search for
“Wearsafe Personal
Safety”, then install
the App.
Once both apps
are installed, open
the Watch app on
your iPhone and
navigate to the “My
Watch” tab at the
bottom and scroll
down to the
Wearsafe app.
Open the settings
for Wearsafe and
enable the switch
which says, “Show
App on Apple
Watch”.
Your watch should
now be paired with
Wearsafe! To
confirm, visit the
“Devices” page from
the main menu of
the Wearsafe app.
Your watch should
be listed with your
other devices.
Wearsafe User Manual
With Apple Watch, you can send alerts from your watch face using the Wearsafe complications. Follow these
instructions to download the Wearsafe App to your watch and set it up to send alerts.

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Pairing Your Apple Watch (continued)
These steps explain how to add the Wearsafe complication to your watch face. After pairing your Apple Watch by
following the instructions on page 18, continue to the main screen of your watch. After this, check page 31 to see how
to send Alerts with your watch.
Wearsafe User Manual
Firmly press the watch
face display on your
Apple Watch to open the
customization menu.
Swipe left or right to
choose a face, then
tap the “Customize”
button.
Tap the complication
you want to change
to Wearsafe, then turn
the Digital Crown to
find the Wearsafe app.
To save your changes,
press the Digital Crown
and tap the watch face
to set it. Now you have
Wearsafe on your watch
face.

Enabling Voice Activation