Webfleet PRO 2020 User manual

PRO 2020
User Manual

Contents
Read me first. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Important safety notices and warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
What’s in the box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Get going. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
What you can do with your PRO 2020. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Installing in your car. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Positioning the device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Switching on and off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Setting up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Restarting the device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Caring for your PRO 2020. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
What's on the screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Driving view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Advice and alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Navigation buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Active Driver Feedback and advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Advice and alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Working time buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Logbook buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Driver identification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Report working time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
About reporting working time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
How to report working time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Working time buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
How to check your report working time status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using the logbook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Change logbook mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Logbook buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
OptiDrive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2

About OptiDrive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
OptiDrive indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Units. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Backlight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Compliances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Addendum. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
CE mark and Radio Equipment Directive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Operating temperature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
WEEE – e-waste disposal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
How Webfleet Solutions uses your information. . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Triman logo. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
FCC information for the user. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Responsible party in North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Responsible party in Chile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Customer support contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Emissions information for Canada. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Chile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Certification for Australia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Warning for Australia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Notice for New Zealand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Customer support contact (Australia and New Zealand). . . . . . . . . . . . . . . . . . . . . 31
Notice for South Africa. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Terms and conditions: Limited warranty and EULA reference. . . . . . . . . . . . . . . . 32
Model numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
This document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
WEBFLEET Telematics Service Platform. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Accessories supplied with this device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Accessories not supplied with this device. . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
3

Terms and conditions: Limited warranty and EULA reference. . . . . . . . . . . 32
Copyright notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Copyright (c) 2018 - Tcl/Tk - Regents of the University of California, Sun
Microsystems, Inc., Scriptics Corporation, and other parties. . . . . . . . . . . . . . . . . 33
Webfleet Solutions Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
4

Read me first
IMPORTANT: To avoid any malfunction or damage, carefully read these instructions
before turning on and using this device. Keep this document for future reference.
Important safety notices and warnings
Important: Read the following safety instructions carefully. Read the instructions in
this document carefully.
Webfleet Solutions accept no liability for damage that results from disregarding the
safety instructions. This document is part of the product. Keep it in a safe place. If you
pass the unit on to a new user, make sure you give them this document as well.
Use with care
It is your responsibility to use best judgment, due care and attention when using this
device. Don't allow interaction with this device to distract you while driving. Minimise
the time spent looking at the device screen while driving. You are responsible for
observing laws that limit or prohibit the use of mobile phones or other electronic
devices, for example, the requirement to use hands-free options for making calls when
driving. Always obey applicable laws and road signs, especially those relating to your
vehicle’s dimensions, weight and payload type. Webfleet Solutions does not
guarantee the error-free operation of this device and shall not be liable for any
penalties arising from your failure to comply with applicable laws and regulations.
Use of this product is restricted in some areas
The PRO 2020 may interfere with electrical devices such as cardiac pacemakers,
hearing aids and aviation equipment. Interference with these devices may endanger
the health or life of you or others. Pacemaker manufacturers recommend that a
minimum of 15cm / 6 inches be maintained between the device and a pacemaker to
avoid potential interference with the pacemaker. These recommendations are
consistent with independent research and recommendations by Wireless Technology
Research.
Danger of explosion
Parts of the PRO 2020 can cause sparks that can lead to explosions. This may
endanger human health and life. Do not use the unit in areas with high risk of
explosion. When using a PRO 2020 in a vehicle fuelled by liquefied gas, follow the
safety regulations of the country in which the vehicle is operated.
Damage caused through improper installation
The installation and initial operation of the unit must be performed by authorised
personnel only, for example, a qualified radio dealer or an automotive electronics
workshop.
5

Risk of injury in case of accidents
Do not mount the unit or accessories in the inflation area of airbags or in the impact
area for the head or knees. Choose an installation location that will avoid interference
with displays, safety equipment and controls.
Damage to the chassis
Make sure you do not drill into parts of the chassis that have structural or security-
related functions. This is because you cannot be certain that they will function
properly after modification.
Risk of fire
Make sure you do not drill into covered wiring harnesses, fuel lines or similar
components. Drilling into these can cause fire.
Repair and replacement
Repairs must be carried out by authorised and qualified personnel only. Never replace
damaged parts of the unit yourself. Send the defective unit to Webfleet Solutions for
repair. Only the qualified staff of Webfleet Solutions are authorised to repair or
replace parts.
Damage to the device
Short-circuits inside the unit can be caused by contact with water or other liquids.
The unit may be damaged by contact with water. Use and store the unit in an area
protected from water.
6

What’s in the box
▪PRO 2020
1. Display button
2. Display
3. ID Key reader
4. Integrated power data cable
▪Mounting adapter
▪Holder for air vent mount including self tapping screw
▪Fixings - adhesive strip, cleaning tissue
▪LINK 510/530 I/O cable (6 pin plug)
▪LINK 710 I/O cable (12 pin plug)
7

Welcome
This User Manual explains all you need to know about your new PRO 2020 Driver
Terminal.
If you want a quick read of the essentials, we recommend that you read the Get going
chapter. This covers installation, switching on and setting up your PRO 2020.
For information about what you see on the device itself, go to What's on the screen.
Tip: There are also frequently asked questions (FAQs) at www.webfleet.com/
support. Select your product model from the list or enter a search term.
We hope you enjoy reading about and, most importantly, using your new Driver
Terminal!
8

Get going
What you can do with your PRO 2020
Using your PRO 2020 you can report working hours, keep a logbook and help
improve your driving style:
▪You can identify yourself to the device using your personal RFID card and
therewith be assigned to the vehicle. With that, all trips you make will be
associated to you as a driver.
▪You can use your PRO 2020 to report start, break and end of work by using
personal RFID cards. With that, one or more employees can use your PRO 2020 to
report working hours.
▪Using the PRO 2020 you can easily maintain a mobile logbook. Report private,
business and commute trips by simply tapping the display and all location based
information that is required is taken from the LINK installed in your vehicle.
▪Your PRO 2020 enables you to drive safer and more eco-friendly. It gives you
advice on idling, harsh braking and harsh steering. Additionally, it advises to shift
up when you are over-revving. On the device you get immediate insight into your
driving style and fuel consumption.
Note: You require a LINK device, as mentioned in this document under
Accessories not supplied with the device, to connect to your PRO 2020. To make
use of the full OptiDrive functionality you also require a CAN installation or a
LINK 105 installed in your vehicle and connected to the LINK device.
Installing in your car
Your PRO 2020 must be wired to a LINK device installed in your vehicle and fixed to
the dashboard of your vehicle. For detailed installation instructions, please refer to
the installation guide that you can find on www.webfleet.com/support.
Note: You may need an additional mount for your individual installation. You can find
accessories for your PRO 2020 on www.webfleet.com/accessories.
Positioning the device
Be careful where you install your PRO 2020. The PRO 2020 shouldn't block or
interfere with any of the following:
▪Your view of the road.
▪The controls in your vehicle.
▪Your rear-view mirrors.
▪The airbags.
You should be able to reach your PRO 2020 easily without leaning or stretching. In a
car, you can attach your PRO 2020 to an air vent, on the dashboard or affix it to the
dashboard using an additional mount.
For detailed information on finding the right place and accessories for mounting your
PRO 2020, please refer to the installation guide on www.webfleet.com/support.
9

Switching on and off
Turning on the display
To turn on the display, press the On/Off button on the top left of your PRO 2020 once
or tap the display.
Turning off the display
To turn off the display of your PRO 2020, press the On/Off button once.
Note: The display turns off automatically, when the ignition of the vehicle is
switched off for more than 30 seconds.
Setting up
Note: The language you choose will be used for all text on the screen. You can always
change the language later in the Settings menu.
When you first switch on your PRO 2020, you have to answer a few questions to set it
up. Answer the questions by touching the screen.
Restarting the device
In rare cases, your PRO 2020 may not start correctly or may stop responding to your
taps.
In those cases you can perform a reset. To do this, press and hold the On/Off button
until your PRO 2020 begins to restart.
Caring for your PRO 2020
It is important to take care of your device:
▪Do not open the casing of your device under any circumstances. Doing so may be
dangerous and will invalidate the warranty.
▪Wipe or dry the screen of your device using a soft cloth. Do not use any liquid
cleaners.
Help
You can get help by going to www.webfleet.com/support.
For warranty and privacy information go to www.webfleet.com/legal.
10

What's on the screen
Driving view
The Driving view is shown when you are driving. In the Driving view you can see and
do the following:
1. The duration driven during the current trip.
2. The distance driven during the current trip.
3. The average fuel consumption during the current trip.
This information is only available when you have a LINK 105 installed which is
connected to a LINK device, as listed in this document under Accessories not
supplied with this device, installed in your vehicle.
4. Icon to show if a driver is assigned to the vehicle.
5. The icon representing your current logbook mode. The following trip modes and
states can be shown.
Business – You are on a business trip.
Commute – You are commuting.
Private – You are on a private trip.
Vehicle position is not shown
Logbook is disabled on your device
Tap the display to access the main menu.
When you are in the main menu while you are driving and you do not use the device,
the Driving view will be automatically shown after 30 seconds.
11

When you have stopped driving and turned off the ignition, the main menu will be
shown.
Advice and alerts
Alerts and advice to enable you to drive safer and more eco-friendly may be shown
while you are driving. When such a driving event occurs, you will be notified with one
of the following icons and a sound.
You can turn off the sound for Driving event alerts in the Settings.
The following alerts and advice are shown.
Harsh braking - you are braking too hard. The number of squares
indicates the severity of the driving event.
Harsh steering - you are cornering too fast. The number of squares
indicates the severity of the driving event.
Idling - the vehicle has been standing still with the engine running
for longer than five minutes.
You require either a LINK 105 installed in your vehicle and
connected with your LINK device, as listed in this document
under Accessories not supplied with this device, or a specific
input installation on the LINK device, or corresponding CAN
installation.
Shift up - you are not driving in the optimal gear. Shift up to help
protect the environment by saving fuel and carbon emissions.
You require a LINK 105 installed in your vehicle and connected
with your LINK device, as listed in this document under
Accessories not supplied with this device, or corresponding CAN
installation.
Navigation buttons
The following navigation buttons are available in the main menu:
Note: Not all features are enabled on all devices.
Driver Assign or un-assign driver - Select this button to
identify yourself as a driver to the device using a
personalised RFID card. If a driver is already assigned
to the device, then you can un-assign the driver from
the device here.
12

Working times Report working times - Select this button to report
working times to the office.
Logbook Keep a mobile logbook - Select this button to report
the mode of your trip to the office to keep a logbook.
OptiDrive Select this button to find statistics about your overall
driving performance and the individual key
performance indicators for eco-friendly and safe
driving.
Settings Select this button to make settings such as to choose
your language, set the units to be used on the device,
make audio settings and more.
Scoll Select these buttons to scroll through the menu.
Back Select this button to return to the main menu.
Active Driver Feedback and advice
About Active Driver Feedback and advice
Your PRO 2020 can help you to improve your driving behaviour. The symbols for
Active Driver Feedback and advice in the driving view show real-time advice and
alerts to remind you to drive in a safer and more eco-friendly way.
Advice and alerts
Alerts and advice to enable you to drive safer and more eco-friendly may be shown
while you are driving. When such a driving event occurs, you will be notified with one
of the following icons and a sound.
You can turn off the sound for Driving event alerts in the Settings.
13

The following alerts and advice are shown.
Harsh braking - you are braking too hard. The number of squares
indicates the severity of the driving event.
Harsh steering - you are cornering too fast. The number of squares
indicates the severity of the driving event.
Idling - the vehicle has been standing still with the engine running
for longer than five minutes.
You require either a LINK 105 installed in your vehicle and
connected with your LINK device, as listed in this document
under Accessories not supplied with this device, or a specific
input installation on the LINK device, or corresponding CAN
installation.
Shift up - you are not driving in the optimal gear. Shift up to help
protect the environment by saving fuel and carbon emissions.
You require a LINK 105 installed in your vehicle and connected
with your LINK device, as listed in this document under
Accessories not supplied with this device, or corresponding CAN
installation.
Working time buttons
Using the following buttons you can report your working hours.
Start or resume work
Take a break
Finish work
Logbook buttons
Using the following buttons you can change the logbook mode.
Business
Commute
This menu item may be not available in some regions, but can be
activated on request.
14

Private
15

Driver identification
You can identify yourself to the device using your personal RFID card.
Note: You can use any RFID card or tag, that supports protocols compliant to
ISO14443A, such as MIFARE Ultralight, MIFARE Classic, MIFARE SmartMX, MIFARE
DESFire, MIFARE Plus, etc.
When you are assigned to the device the trip information will be associated to you as
a driver. This information can be used for statistics, such as OptiDrive.
To identify yourself to the device, do the following:
1. In the main menu tap Driver.
The LED for the RFID card reader turns on.
2. If you are asked to un-assign the previous driver, tap Yes.
A confirmation screen will inform you that the driver has been un-assigned.
Now tap Driver in the main menu again.
3. Hold your personal RFID card onto the area of the RFID card reader while the LED
is on.
A confirmation screen will inform you that you are now assigned as a driver.
Note: Depending on the settings in WEBFLEET made for the device, your PRO 2020
might start beeping if the driver does not identify to the device within few seconds
after the ignition is turned on. The sound alert can be turned off by identifying a
driver to the device using the personal RFID card. As soon as a driver is assigned to
the device the sound alert will stop.
16

Report working time
About reporting working time
You can report the time that you start and finish work, as well as the time you spend
having breaks.
Note: In WEBFLEET, you can configure to have both report working time and
logbook or only one of them available on your PRO 2020.
How to report working time
To generate personalised work time reports, you need to identify yourself by holding
your RFID card on to the RFID card reader.
To report the times you spend working to WEBFLEET, do the following:
1. In the main menu tap Working times.
2. Tap the appropriate button to change your work status.
The LED for the RFID card reader turns on.
3. Hold your RFID card onto the RFID card reader, while the LED is on.
On the display you will shortly see a confirmation, which working time state you
have reported.
Working time buttons
Using the following buttons you can report your working hours.
Start or resume work
Take a break
Finish work
How to check your report working time status
You can check what working status you have reported last and for how long.
17

To check your working status, do the following:
1. In the main menu tap Working times.
2. Tap the Status Info.
The LED for the RFID card reader starts flashing.
3. Hold your RFID card onto the RFID card reader, while the LED is flashing.
On the display you will shortly see which status you are currently in and for how
long. You can also change the working status by pressing the corresponding icon.
18

Using the logbook
Change logbook mode
You can generate a driver’s logbook with your PRO 2020.
Important: To use this functionality make sure that the odometer of your vehicle is
correctly set in WEBFLEET.
To change the logbook mode or type of trip, do the following:
1. In the main menu tap Logbook.
2. Select the appropriate logbook mode.
Note: If a Logbook mode has been already set, then the corresponding icon will be
highlighted
Logbook buttons
Using the following buttons you can change the logbook mode.
Business
Commute
This menu item may be not available in some regions, but can be
activated on request.
Private
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OptiDrive
About OptiDrive
OptiDrive enables you to drive safer and more eco-friendly by providing historical and
in-trip statistical information about your driving style and giving background
information about your driving performance.
You need to be assigned as driver to be able to see statistics on your driving
performance.
To show OptiDrive information for your driver, do the following:
1. Tap OptiDrive in the main menu.
2. Identify yourself to the device by holding your personal RFID card onto the RFID
card reader while it is on.
This is not required, if you are already assigned.
3. In the OptiDrive menu you can scroll through the various OptiDrive indicators.
The information shown here is taken from the trips you have made during the
last seven days, while the current trip is not included.
OptiDrive indicators
In the OptiDrive view, you can see the values for the different OptiDrive indicators
that represent the average performance for your trips of the last seven days. First you
are shown an overall score to give you a general impression how safe and eco-friendly
you have driven during the last seven days. The overall score is calculated based on
the scores of all OptiDrive indicators.
Note: The number of OptiDrive indicators used for the calculation of the OptiDrive
score can be less if indicated in the WEBFLEET account settings.
Key performance indicators are:
▪Speeding
▪Idling
▪Green Speed
▪Coasting *
▪Driving Events
▪Fuel Consumption
▪Constant Speed
▪Gear Shifting
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