Instruction Manual & Warranty Card 7
PRODUCT WARRANTY
Please register your warranty information at:
AUS–www.jadavey.com.auNZ–www.jadavey.co.nz
This Welcare Multi-Level Posture Corrector product is
warranted to be free of manufacturing defects for 1 year from
the date of purchase*. This Warranty is void if the product is
modiedoraltered,issubjecttomisuseorabuse,damagedin
transit or lack of responsible care, is dropped, if damage occurs
by reason of failure to follow the written instruction booklet, or
if product repairs are carried out without authority from JA
DaveyPtyLtd.
We will repair, or at our option replace free of charge, any
parts necessary to correct material or workmanship, or replace
the entire product and return to you during the period of the
warranty. Otherwise, we will quote for any repair which will
be carried out on acceptance of our quotation.The benets
conferred by this Warranty are in addition to all other rights and
remedies in respect of Product which the Consumer has under
theAustralianConsumerLawandotherStateorTerritorylaws
inAustraliaandNewZealand(asapplicable).
Our goods come with guarantees that cannot be excluded
under Australian and New Zealand Consumer Law.You are
entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or
damage.Youarealso entitledto havethe goods repaired or
replacedifthegoodsfailtobeofacceptable qualityand the
failure does not amount to a major failure.
*Please note the accessories are not covered under warranty.
BEFORE YOU SEND IN YOUR UNIT FOR SERVICE
Before sending in your product for service, please take a few
minutes to do the following:
• To ensure safe and correct use, storage and cleaning,
please ensure you review the Instruction Manual in full.
The Instruction Manual can be downloaded online.
•ContactWelcarecustomer service.Ourstaff aretrainedto
assist you with most issues you may have experienced,
without the need to send your product in for service.
PLEASE CALL OUR TOLL FREE NUMBER:
INAUSTRALIA: INNEWZEALAND:
Freecall:1800807464 Freecall:0800523583
SENDING IN YOUR UNIT FOR SERVICE
1.Shouldrepairbeneededwithinthewarrantyperiod,enclose
the cut-off section of the warranty form and your proof of
purchase receipt. Please ensure all relevant details are
completed before sending your unit in for service. Please
ensure your contact details are still current and include
a brief description of the problem you are experiencing
together with your purchase receipt.
2. Include the unit with all product components in your package.
This is extremely important, so our repair technicians can
make the correct diagnosis with any problems.
3. Please return the product and warranty form at your cost to:
INAUSTRALIA:
JADAVEYPTYLTD
Welcare Repairs
POBox84
Port Melbourne
Victoria,Australia3207
INNEWZEALAND:
BVMedical
Welcare Repairs
Unit7,110MaysRoad
Onehunga
Auckland,NewZealand1061
NAME:
ADDRESS:POSTCODE:
DAYTIMEPHONE:EMAIL:
MODEL:DATEOFPURCHASE://(PLEASE ATTACH PROOF OF PURCHASE)
RETAILER’SNAME:
RETAILER’SADDRESS:POSTCODE:
BRIEFDESCRIPTIONOFPROBLEMYOUAREEXPERIENCING:
PLEASE RETAIN THE WARRANTY INFORMATION.
RETURN THIS PORTION ONLY WHEN YOU RETURN YOUR PRODUCT FOR REPAIR UNDER WARRANTY.
Warranty is void unless the above information is completed and correct.
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