WELLTECH ePBX40 User manual

ePBX40 A built-in 4-port analog FXO IP-PBX
User’s Manual
Version: V2.1
Released Date : 07-2015

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CH1. Overview ......................................................................................... 9
1.1 Specifications ..................................................................................................9
1.2 Hardware Overview.....................................................................................10
1.2.1 Front Panel .................................................................................................10
1.2.2 The Back Panel ..........................................................................................11
CH2. Start to configure ePBX40 ................................................. 12
2.1 Connection ePBX40 .....................................................................................12
2.1.1 Network Configuration .............................................................................13
2.1.2 Extension Configuration ..........................................................................15
CH3. Full Web Configurations ..................................................... 25
3.1 Telephony........................................................................................................27
3.1.1 Line Setting................................................................................................27
3.1.2 Tone Setting...............................................................................................30
3.1.3 Disconnect Tone Recording .....................................................................31
3.2 Configuration .................................................................................................34
3.2.1 IP PBX .........................................................................................................34
3.2.2 Office Call Rule ..........................................................................................40
3.2.3 Feature Code .............................................................................................43
3.2.4 SIP Extension ............................................................................................47
3.2.5 SIP Trunk....................................................................................................55
3.2.6 SIP Trunk Registration .............................................................................60
3.2.7 Outgoing Routing ......................................................................................64
3.2.8 Incoming Routing Call Rule.....................................................................68
3.2.9 Dial Group ..................................................................................................70
3.2.10 Speed Dial ..................................................................................................71
3.2.11 T.38 FAX......................................................................................................73
3.3 Information ....................................................................................................74
3.3.1 Subscriber Information............................................................................74
3.3.2 Call Monitor................................................................................................75
3.3.3 System Info ...............................................................................................77
3.4 Network ...........................................................................................................78
3.4.1 Network ......................................................................................................78
3.4.2 DDNS Srv. ..................................................................................................81
3.5 Management ..................................................................................................82
3.5.1 Time Setting ..............................................................................................82

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3.5.2 SMTP Setting .............................................................................................84
3.5.3 VM Setting..................................................................................................85
3.5.4 Security.......................................................................................................86
3.5.5 Firmware Upload.......................................................................................87
3.5.6 Music Upload..............................................................................................88
3.5.7 Import Setting...........................................................................................89
3.5.8 Export Setting ...........................................................................................90
3.5.9 Reset To Default........................................................................................91
3.5.10 Reboot System ..........................................................................................91
CH4. Application Setting ............................................................... 92
4.1 Call Features ..................................................................................................92
4.1.1 Authentication ...........................................................................................92
4.1.2 Automated Attendant...............................................................................92
4.1.3 Call Forward on Busy ...............................................................................92
4.1.4 Call Forward on No Answer.....................................................................92
4.1.5 Call Forward Unconditional .....................................................................92
4.1.6 Call Forward Unavailable .........................................................................92
4.1.7 Call Hold/Retrieval (Client based) .........................................................93
4.1.8 Call Routing................................................................................................93
4.1.9 Call Waiting (Client or extension devices based Only ).....................93
4.1.10 Caller ID .....................................................................................................93
4.1.11 CLIR (Caller Line Identification Restriction) ........................................93
4.1.12 Do Not Disturb (Client based) ................................................................93
4.1.13 Flexible Extension Logic ..........................................................................94
4.1.14 Music On Hold............................................................................................94
4.1.15 Music On Transfer .....................................................................................94
4.1.16 Call Pickup..................................................................................................94
4.1.17 Call Park......................................................................................................94
4.1.18 Time and Date...........................................................................................94
4.1.19 Trunk (i.e. WellGate 2540 or 2680 FXO Gateway).............................94
4.1.20 IP Phone .....................................................................................................94
4.1.21 Call Monitor................................................................................................94
CH5 Appendix ........................................................................................ 95
5.1 Application between Welltech CPE device and ePBX40 ...................95
5.1.1 The VOIP Gateway (2504 and 2608) can register to ePBX40 .........98
5.1.2 ePBX40 register to IP Telephony Service Provider(ITSP) as a SIP
trunk 103

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5.1.3 Subscriber in ITSP side should be able to contact Extension of
ePBX40....................................................................................................................107
5.2 Application of multiple ePBX40 ............................................................109
5.2.1 Connect multiple ePBX40 and call extensions between them ...........109
5.2 CDR Concept (Real Time)........................................................................116
5.3 How to convert audio files......................................................................118
5.4 How to analyze disconnect tone...........................................................120
5.5 Small office IP-PBX application ............................................................125
Figure List
Figure 1.2.1 front panel................................................................. 10
Figure 2.1.1 Network Setting........................................................ 13
Figure 2.1.2-1 Line Setting (up to 4 Lines)............................. 15
Figure 2.1.2-2 SIP Extension (up to 60 external IP devices)15
Figure 2.1.2-3 Line Setting (built-in 4 port FXO)................... 17
Figure 2.1.2-4 Extension Setting (External 60 IP devices) .. 17
Figure 2.1.3-1 SIP Trunk ............................................................ 21
Figure 2.1.3-2 Trunk Setting...................................................... 22
Figure 3.1.1-1 Line Setting (built-in 4-port FXO gateway
account number)............................................................................. 27
Figure 3.1.1-2 Line Setting (Details setting of built-in 4-port
FXO Lines)........................................................................................ 28

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Figure 3.1.3-1 Disconnect tone Recording Procedures ......... 32
Figure 3.2.1-1 IP PBX Setting.................................................... 35
Figure 3.2.2-1 Office Call Rule................................................... 40
Figure 3.2.1-2 Office 1 Call Rule ............................................... 41
Figure 3.2.3-1 Feature Code ...................................................... 43
Figure 3.2.4-1 SIP Extension ..................................................... 47
Figure 3.2.4-2 Extension Setting .............................................. 48
Figure 3.2.4-3 Extension Setting of Quick add....................... 51
Figure 3.2.4-4 Extension Setting .............................................. 54
Figure 3.2.5-1 SIP Trunk ............................................................ 55
Figure 3.2.5-2 Trunk Setting...................................................... 56
Figure 3.2.5-3 Trunk Setting...................................................... 59
Figure 3.2.6-1 SIP Trunk Registration page ............................ 60
Figure 3.2.6-2 SIP Trunk Setting .............................................. 61
Figure 3.2.6-3 SIP Trunk Setting .............................................. 63
Figure 3.2.7-1 Outgoing Call Routing....................................... 64
Figure 3.2.7-1 Outgoing Routing............................................... 65
Figure 3.2.8-2 Incoming Routing Setting ................................ 68
Figure 3.2.9-2 Dial Group Setting............................................. 70

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Figure 3.2.10-1 Speed Dial Table.............................................. 71
Figure 3.2.10-2 Speed Dial ........................................................ 71
Figure 3.2.11 T.38 FAX................................................................ 73
Figure 3.3.1-1 Subscriber Info .................................................. 74
Figure 3.3.2-1 Call Monitor ........................................................ 75
Figure 3.3.3-1 System Info........................................................ 77
Figure 3.4.1-1 Network Setting................................................. 78
Figure 3.4.1-2 Network Routing ................................................ 80
Figure 3.4.2-1 DDNS Setting ..................................................... 81
Figure 3.5.1-1 Time Setting....................................................... 82
Figure 3.5.2-1 SMTP Setting...................................................... 84
Figure 3.5.3-1 VM Setting .......................................................... 85
Figure 3.5.4-1 Security ............................................................... 86
Figure 3.5.5-1 Firmware Upload................................................ 87
Figure 3.5.6-1 Music Upload ...................................................... 88
Figure 3.5.7-1 Import Setting ................................................... 89
Figure 3.5.8-1 Export Setting .................................................... 90
Figure 3.5.9 Rest To Default ...................................................... 91
Figure 3.5.10 Reboot System .................................................... 91

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Table List
Table 1.2.1 front panel..............................................................................................11
Table 1.2.2 back panel ..............................................................................................11
Table 2.1.1 Network Setting ...................................................................................13
Table 2.1.2-1 Line Setting........................................................................................15
Table 2.1.2-2 SIP Extension....................................................................................16
Table 2.2.1-3 Line Setting........................................................................................17
Table 2.2.1-4 Extension Setting ............................................................................18
Table 2.1.3-1 SIP Trunk ............................................................................................21
Table 2.1.3-2 Trunk Setting ....................................................................................22
Table 3.1.1-1 Line Setting .......................................................................................27
Table 3.1.1-2 Line Setting .......................................................................................28
Table 3.1.2-1 Tone Setting ......................................................................................30
Table 3.1.3-1 Disconnect tone Recording Commands..................................33
Table 3.2.1-1 IP PBX ..................................................................................................35
Table 3.2.2-1 Office Call Rule .................................................................................40
Table 3.2.1-2 Extension Setting ............................................................................41
Table 3.2.3-1 Feature Code.....................................................................................44
Table 3.2.4-1 Extension ............................................................................................47
Table 3.2.4-2 Extension Setting ............................................................................48
Table 3.2.4-3 Extension Setting ............................................................................51
Table 3.2.4-4 Extension Setting ............................................................................54
Table 3.2.5-1 SIP Trunk ............................................................................................55
Table 3.2.5-2 Trunk Setting.....................................................................................56
Table 3.2.6-1 SIP Trunk Setting ............................................................................60
Table 3.2.6-2 SIP Trunk Setting ............................................................................61
Table 3.2.7-1 Outgoing Call Routing....................................................................64
Table 3.2.7-2 Outgoing Routing ............................................................................65
Table 3.2.8-2 Incoming Routing Setting ............................................................68
Table 3.2.9-1 Dial Group Setting ..........................................................................70
Table 3.2.10-2 Speed Dial .......................................................................................71
Table 3.2.11 T.38 FAX................................................................................................73
Table 3.3.1-1 Subscriber Info.................................................................................74
Table 3.3.2-1 Call Monitor........................................................................................75

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Table 3.3.3-1 System Info .......................................................................................77
Table 3.4.1-1 Network Setting ...............................................................................78
Table 4.2.1-2 Network Routing ..............................................................................80
Table 3.4.2-1 DDNS Setting (IPV4) .....................................................................81
Table 3.5.1-1 Time Setting......................................................................................82
Table 3.5.2-1 SMTP Setting.....................................................................................84
Table 3.5.3-1 VM Setting..........................................................................................85
Table 3.5.4-1Security.................................................................................................86
Table 3.5.5-1 Firmware Upload..............................................................................87
Table 3.5.6-1 Music Upload .....................................................................................88
Table 3.5.7-1 Import Setting ..................................................................................89
Table 3.5.8-1 Export Setting...................................................................................90

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CH1. Overview
ePBX40 is an IP based PBX which includes legend digital PABX telephony services, Auto
Attendant and Music Ring Back Tone features together. It has built-in 4-port FXO gateway
to reduce installation extra jobs. ePBX40 is not only an IP-PBX, but also an efficient
communication tool to help your business and management more efficient. With flexible
and full functionality, ePBX40 gives a complete transition from traditional PABX to the new
generation IP-PBX.
1.1 Specifications
Protocol
SIP RFC 3261 Compliance
WAN Network: Support Fixed IP, DHCP, And PPPoE mode
IVR
Web Based Auto Attendant Call Rule
Scheduled And Fixed Greeting
Support Branch Office (2 offices) different greeting
Toll Restriction
Provide Different Level Toll Restriction Services
Support Call Duration Restriction
Support Personal Password
Support Outgoing Call Routing Password
PBX Call Features
Flexible PSTN/FXO interface incoming/outgoing features
Call Transfer (Consultant, Blind)
Call Forward (Busy, No Answer, Unconditional, Unavailable)
Call Hold and Retrieval
Call Routing
Call Waiting
Call Pickup (Global, Specific)
Call Park
CLIR (Caller Line Identification Restriction)
DND (Do Not Disturb)
Dial Group (Ring All, Sequential Ring, Dynamic Ring)
Speed Dial
Music Ring Back Tone
Music On Hold
Music On Transfer
Built-in CDR Report
Call Monitor
BLF, Busy Lamp Field (RFC 4235)
Voice mail
T38
FXO Call Features
Up-to 4 ports built-in FXO Gateway
Caller ID detection (DTMF and FSK Bellcore)
PSTN line Disconnect Detection
PSTN Loop Current Drop
Disconnect Tone
Configurable Incoming Ring Count Before Answer
Dial Delay Setting after Off-Hook PSTN line (To wait for Dial tone before sending
DTMF digits)
Codecs
G.711 a-Law

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G.711 u-Law
G.729 pass through
Note: ePBX40 DOES NOT support either Transcodes or Video codec (Video Phone).
Both ends of IP devices can only use one of above Codecs to talk by registering to
ePBX40.
Technical Features
Support DDNS (WAN port only)
Built-in NTP Client and Server
Subscriber NAT Traversal (IP extension devices talk between WAN and LAN port)
Behind NAT Support (up to 8 NAT concurrent Calls)
Multilingual Web User Interface
Management: Web Browser Management (Support Windows IE only)
HTTP Firmware Upgrade
Export/Import Configuration to back-up your configuration
Network Interface: WAN x 1 port, LAN x 1 port.
DTMF: RFC2833 and SIP-Info
Capacity
4 FXO ports(Built-in) and external 60 SIP subscribers
8 NAT concurrent calls
1.2 Hardware Overview
1.2.1 Front Panel
Front panel LEDs of ePBX40 indicates network activities and FXO gateway ports status.
Figure 1.2.1 front panel
LED
Description
Power
When the power adapter is connected, the LED will light up green.
Status
When system is startup successfully, the LED will light up green.
Reset
When click the reset key over 5 seconds, this will light up green until the system
automatically reboot.
WAN
This will light up green when the gateway’s WAN port is physically connected to
the public internet. When data is transmitted through this port, it will flash
green.
The default IP of WAN port is DHCP.
LAN
This will light up green when the gateway’s LAN port is physically connected to a
local network (Refer to Rear Panel section in page number for location of LAN
port). When data is transmitted through this port, it will flash green.
The default IP of LAN port is 192.168.123.123.