Westell RMC-7XX-G User manual

© Westell Technologies
April 2016 Part # 030-300752 Rev. A
WESTELL.COM
INSTALLATION AND WEB UI GUIDE
RMC-7XX-G
Remote Wireless Gateway
Installation and Web UI Guide

RMC-7XX-G Installation and Web UI Guide
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Copyright © 2016 by Westell Technologies®. All Rights Reserved. Westell, Kentrox®and Optima
Management System®are registered trademarks of Westell. All other names are trademarks of
their respective owners.
Information is correct at time of publication and is subject to change without notice. Contact
Westell in Aurora, Illinois, to verify current product information. Westell Inc. is an Equal
Opportunity/Affirmative Action employer.
Westell Technologies
750 North Commons
Aurora, IL 60504 USA
Toll Free: [phone]
International: [phone]
Fax: [phone]

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RMC-7XX-G
Remote Wireless Gateway
Installation and Web UI Guide
This installation guide explains how to install the RMC-7XX-G Remote Wireless Gateway and
configure the device using its Web User Interface.
Guide to this Document
Product Components
Cautions and Warnings
Customer Assistance
Required Tools and Materials
Device Setup and Installation
Connecting RMC-7XX-G
RMC-7XX-G Web User Interface:
Log in
Screen Features
Web UI User Profiles
Device Settings Screen Features
Users Settings
Network Settings
About Display
Log Out
Technical Specifications

RMC-7XX-G Installation and Web UI Guide
Product Components
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Product Components
Front Panel Components - RMC-7XX-G Gateway
DC Power Input
Asynchronous Serial Ports 1 and 2
(Future Version Use)
Chassis
Ground
Unit Status LEDs
(See table below)
Ethernet Switch Ports
1 and 2
Tx/Rx
SMA Female
Cellular/PCS
Antenna
Connection
Diversity
SMA Female
Cellular/PCS
Antenna
Connection
SiteBus Connection
(Future Version Use)
Battery Input
(Usage optional in
Gateway)
Bistate Inputs
(Future Version Use)
Analog Input and Relay Connections
(Future Version Use)
LED Name (color) LED Description
DC: Input Power
(green)
Illuminates when valid DC input power is applied to the unit
FLT: Hardware
Failure (red)
Illuminates when processor is not functioning, or when RMC-7XX-G has been powered up and
bootloader is loading
Blinks when bootloader has loaded and kernel is loading
Goes out when RMC-7XX-G bootup is completed

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Cautions and Warnings
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Cautions and Warnings
Grounding and Electrical Safety
CAUTION: Kentrox equipment and peripherals contain electrostatic sensitive components.
Proper handling, shipping, and storage precautions must be exercised.
During installation, read and observe all additional Cautions and Warnings shown in
Device Setup Step A: Install SIM Card in RMC-7XX-G, Step B: Attach Chassis Ground,
and Connecting Step B: Connect Battery Power (Optional).
Installation
CAUTION: For Westell’s Kentrox equipment to operate safely and correctly, there must be a
safety ground strap between the equipment ground bolts and the office ground.
Installers should wear a grounding wrist strap throughout the installation process.
Environment
CAUTION: In the event that RMC-7XX-G has been subjected to adverse environmental
conditions, a service inspection of RMC-7XX-G should be made to ensure safe
operation.
Restricted Access Locations
CAUTION: The RMC-7XX-G is for use in restricted access locations only.
FCC
The Federal Communications Commission has set limits for emitted radio interference, and RMC-
7XX-G is constructed with this electromagnetic interference (EMI) limitation in mind. RMC-7XX-G
is classified under FCC regulations as a Class A device, that is, a device for use in commercial
environments and not in residential areas. This device has been tested and shown to comply with
the following FCC rule: Part 15 Subpart J. Operation of this equipment in a residential area may
cause interference to radio and TV reception, requiring the user to take whatever steps are
necessary to correct the interference.

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Cautions and Warnings
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Information is available from the FCC describing possible corrective actions. To maintain low EMI
levels, we suggest that you use only metal connectors and shielded cable grounded to the frame.
Specifications are subject to change without notice.
Clock Battery
CAUTION: The Real Time Clock battery is intended to last for the life of the product, and should
not require replacement under normal operation. If for any reason the battery does
require replacement, the unit should be returned for service at Westell. Contact
Customer Assistance if this need arises.
Battery Charging
CAUTION: The RMC-7XX-G has a wide range input power input that can support + or – 20 to
60 VDC. When using the battery input, ensure that the battery configuration (usually
24 or 48 Volts) matches the input power and polarity provided the unit.
RMC-7XX-G Usage
Important: RMC-7XX-G is an adaptation of another product in Westell’s Kentrox Remote Suite
of Intelligent Site Management Products. Some features are not needed, supported,
or intended for use in the Gateway application. Accordingly, these features have
been omitted from the following instructions for RMC-7XX-G installation and use.
Do not enter new configuration with the Command Line Interface.
This Installation Guide covers all of the RMC-7XX-G features necessary to perform
the Gateway functions. Westell strongly recommends this product and its features be
used only in accordance with the instructions in this guide. Misuse of the product
features outside the scope of the following instructions could damage the product
and disable the Gateway functionality.

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Customer Assistance
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Customer Assistance
All customers, partners, and resellers who have a valid Westell Support and Services Agreement
have complete access to the technical support resources.
Pre-sales Support
Westell offers pre-sales technical support from 9 a.m. to 5 p.m. Eastern time, Monday - Friday.
Representatives are standing by to assist with customer account information and product
ordering and answer questions regarding Westell products and solutions.
Phone number: 800-377-8766, option 1
Before you call or email
Before you contact Westell for assistance, please have the following information available:
The versions of hardware and software you are currently running
The error number and exact wording of any messages that appeared on your screen
What happened and what you were doing when the problem occurred
How you tried to solve the problem
Email Technical Support
Email support is available. You may send email at any time during the day; however, responses
will be provided only during normal business hours, in accordance with your Service and Support
Agreement.
To co nta ct Techn ic al Su pp or t , send e ma il to :
[email protected]
Telephone Technical Support
Available to qualified Westell customers or partners who have not been able to resolve their
technical issue by using our online services. To qualify for support, you must have a valid Support
and Services Agreement.
Phone number: 800-377-8766, option 2
Normal Business Hours: 8 a.m. to 6 p.m. Eastern time
After-Hours Support: Available to qualified customers who are experiencing service-affecting
outages that cannot wait until the next business day. To qualify for after-hours support, you must
have a valid 24x7 Support and Services Agreement. Call the number above, option 2, and follow
the prompts for after-hours service.

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Customer Assistance
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Product Documentation
You can also access and view the most current versions of Westell’s Kentrox product
documentation on our web site at:
http://www.westell.com

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Required Tools and Materials
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Required Tools and Materials
Tools
#1 Phillips screwdriver
#2 Phillips screwdriver
3/8” or 10mm socket driver or socket wrench
Small flathead screwdriver (Phoenix 3 mm, recommended)
Small flathead screwdriver (Phoenix 2 mm, recommended)
Crimping tool
Wire cutter
Wire stripper
ESD wrist strap
Drill
Pencil or soft-tipped marker
PC or laptop set to DHCP
Materials
Screws, sized to fit your base plate (Screw head diameter must be larger than 3/16 inch and
smaller than 3/8 inch. Screw shaft diameter must be smaller than 3/16 inch. Screw length must
secure the device within the available mounting space.)
Wire for ground connection (14 AWG, copper conductor)
Ground lugs for rack or other earth ground
Antioxidant compound for wiring connections
Various required rack cables and cable assemblies. For assistance in acquiring Westell cables,
contact Customer Assistance.

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Device Setup and Installation
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Device Setup and Installation
CAUTION: Westell Remote devices and peripherals contain electrostatic sensitive components.
Installers should wear a grounding wrist strap throughout the installation process.
Proper handling precautions must be exercised.
Step A: Install SIM Card in RMC-7XX-G
1. Remove the top cover from RMC-7XX-G by removing the screws from the center of each side
panel with a screwdriver (See Figure 1). Lift the top cover off the unit.
Figure 1 Cover screw locations on the sides of RMC-7XX-G marked in red.

Note: RMC-7XX-G Remote Wireless Gateway’s SIM card holder is designed for a Mini SIM
Card. Use of a Micro SIM card or a Nano Sim Card requires the appropriate adapter.
2. The SIM card slides into a card holder that hinges outward to allow installation. To install the
SIM card:
A. Lift the unhinged end of the card holder up from the circuit board. Insert the square end of
the SIM card all the way into the slot in the unhinged edge (see Figure 2). Make sure the card

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is oriented with the exposed circuitry down (to contact the circuit board) and the notched
corner (if it has one) at the open end of the holder.
B. Gently press and hold the card holder against the circuit board and slide the metal hasp
toward the open end of the holder to lock it into place.
The card holder will remain locked against the circuit board until the hasp is moved back to
unlock it.
.
Figure 2 The mini SIM card is shown partially inserted into its holder
Important: Installers might need to move the antenna leads connected to the phone
modem (see Figure 2) to install the SIM card. Care must be taken not to tear
these leads loose or otherwise damage their connections.
3. Reinstall the RMC-7XX-G top cover.
Step B: Attach Chassis Ground
Connect the chassis ground of RMC-7XX-G (see Figure 3) to a suitable ground such as the frame
ground of a rack system or a reliable earth ground using 14AWG conductor.
Sliding metal hasp
SIM card partially
inserted in
raised holder
Antenna
leads

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CAUTION: The chassis ground must be connected to the same earthing electrode
conductor as the in building wireless system/repeater.
CAUTION: The chassis must be located in the same immediate area (such as adjacent
cabinets) as other equipment connected to the in building wireless
system/repeater and earthing electrode conductor. The system cannot be
earthed elsewhere.
No switching or disconnecting devices can occur between the earthed
conductor of the in building wireless system/repeater and the earthing electrode
conductor.
Run and dress the ground wire to accepted company standards.
Use a 3/8” or 10 mm socket wrench or socket driver to loosen and tighten the
ground lug nut to avoid damaging the cabinet.

Notes: Apply an appropriate antioxidant compound to the bare conductors before crimping
the connector to the connector mating surface.
If necessary, scrape the paint off the ground connection point to assure a good
ground connection, and apply antioxidant to the connection point.
Figure 3 Chassis ground on RMC-7XX-G shown with an unwired lug
Chassis Ground

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Step C: Install RMC-7XX-G Onto Base Plate
The RMC-7XX-G is designed to attach to a solid base plate, allowing its use in a variety of physical
configurations (mounted horizontally or vertically, inside a case, etc.).
1. Align the slotted screw openings (adjoining and perpendicular to the sides of the unit) with
the properly spaced screw openings on the base plate. These openings are spaced as shown
in Figure 1-5.
Tip: Use a pencil or soft-tipped marker to mark drill holes on the base plate, if necessary.
Figure 4 The mounting dimensions for RMC-7XX-G.
2. Set the RMC-7XX-G in place, insert screws, and attach firmly to the base plate.

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Connecting RMC-7XX-G
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Connecting RMC-7XX-G
Step A: Connect Power Feed Wire with AC Adapter to DC Power Input
RMC-7XX-G comes supplied with an AC-to-DC power adapter prewired to a terminal block. The
prewiring assures correct polarity.
1. Insert the terminal block end of the power feed line into the +24/-48VDC power connector
receptacle in the lower right corner of the top of the RMC-7XX-G.
2. Secure the connector by tightening the two screws with a 3mm flathead screwdriver.
3. Plug the male AC plug at the other end of the power feed line into an approved 110V AC
power outlet.
Both the green DC LED and the red FLT LED will illuminate for approximately 30 seconds. The red
FLT LED then will flash for approximately 1 minute 45 seconds, and then go out. The green DC
LED should remain illuminated as long as power is applied, signifying a successful installation.
Step B: Connect Battery Power (Optional)
Users can add battery backup power by connecting RMC-7XX-G with a fuse in series to a 24VF
battery. Connect the batter power feed to the input connector (see Front Panel Components -
RMC-7XX-G Gateway). Be careful to observe polarity.

Notes: Use 16AWG or larger copper conductors.
Strip ends of wire 5/16 in. (7 mm), and apply appropriate antioxidant compound to the
bare ends prior to making connections.
Fuse any external battery connection at 2A max.
CAUTION: The RMC-7XX-G has a wide range input power input that can support + or - 20 to 60
VDC. When using the battery input, ensure that the battery configuration (usually
+24 or -48 Volts) matches the input power and polarity provided the unit.

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Step C: Connect Ethernet Port Cables
The switched Ethernet ports allow you to connect Ethernet-capable monitored devices such as
repeaters to RMC-7XX-G, and allow you to connect RMC-7XX-G to a laptop, PC, or LAN for
provisioning and control.
1. Use an 8-pin modular plug to 8-pin modular plug straight 100BaseT cable (such as Kentrox
part number CAB182) to connect one of the switched Ethernet ports (labeled ETHERNET on
the RMC-7XX-G front panel) to an Ethernet device on your network.
2. Use the same kind of cable to connect a laptop to the other Ethernet port.

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RMC-7XX-G Web User Interface
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RMC-7XX-G Web User Interface

Notes: A laptop needs to be set to DHCP to access the RMC-7XX-G Web UI.
The web UI must be used to configure the RMC-7XX-G. The device does not support
configuration by Command Line Interface.
Log in
Open a web browser on the laptop and navigate to https://192.168.1.1. The RMC-7XX-G web user
interface will open, displaying the login screen shown in Figure 5.
Important: When using the HTTPS protocol and accessing the web interface for the first time,
an error page will display indicating that there is a problem with the web site’s
security certificate. Click Continue to this web site to accept the security certificate
and continue with the acceptance options as prompted.
Figure 5 RMC-7XX-G web user interface login screen
Log in using these defaults:
User Name: admin
Password: password
Click Login. The web UI will open to the Device Settings screen.
Screen Features
The RMC-7XX-G screen always displays these features (see Figure 6):

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The Westell logo on the left side of the top banner has a clickable link which opens the
westell.com web site under a separate browser tab.
The device Host Name appears on top of the right side of the top banner.
The Signal indicator appears below the Host Name on the right side of the
top banner, showing the wireless signal strength presently sensed by the
device. The indicator will range from zero bars (no signal) up to five bars
(excellent signal). If the modem has no service, “No Service” appears. If no
modem is found, “N/A” appears. The modem signal strength automatically
updates every 15 seconds and also is shown in the About Display. When the
user moves the cursor over the Host Name or Signal indicator, a tooltip message appears with
the Modem IP, the Signal Strength, and the Service Level.
The Navigation pane spans the left side of the screen below the top banner. This lists the RMC-
7XX-G dialogs that the user can access depending upon their user status: Devices, Users,
Network, About, and Log Out. Each of these is described later in this guide. The screen
presently displayed appears white, while all the others are gray. The name and icon of the
screens not presently displayed turn a lighter gray when the user moves the cursor over them.
Screen Size and Arrangement
The Web UI screen will automatically resize and rearrange contents to accommodate the user’s
screen. Images in this guide show screens as they will appear on a laptop or PC screen. On a
Nexus 6P smart phone, the display will be smaller and the contents will fill more of the screen and
automatically change from portrait to landscape orientation, and vice-versa, as the device is
rotated.
The same features appear no matter what screen size is being used.
Web UI User Profiles
RMC-7XX-G supports three user profile types, each with different capabilities:
Supervisor users have full access to all features of the web UI and full editing powers for
Devices, Network, and Users. Supervisor users can add, remove, and edit existing users.
Management users have some editing capabilities. They can edit any part of Device
settings. They can edit all but the “Host name” portion of Network settings. They do not
have access to edit users.
Status users have read-only access to the web UI, and do not have permission to modify,
add, or delete anything in the accessible screens.
Profiles are set when the user is added in the User Settings, which are only accessible to
Supervisor users. Supervisors also can change user profiles as needed.

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RMC-7XX-G Web User Interface
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Device Settings Screen Features
The Device Settings screen appears by default when a user initially logs into RMC-7XX-G. It also
appears when the user clicks Devices in the navigation pane. See Figure 6 and Figure 7 below.
Figure 6 RMC-7XX-G default display upon login
Figure 7 The Device Settings display showing a single device
Device Settings display columns show each device’s IP Address, Status, a Port Settings link ,
and a Description. A row is displayed for each device.
When the user clicks on a device row, the IP Address and Description fields open for editing. The
Update button saves edits and updates the Status display for that device. Edits are canceled by
clicking the Cancel button. See Figure 8.
Any time a device row is selected, it subsequently appears highlighted in a tan shade until
another device is selected, the Add button is clicked, or the user logs out. See Figure 8.

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Figure 8 Device Settings displays with IP Address and Description fields open for editing, top,
and last selected device highlighted, bottom
Status icons are a green checkmark for Online, a red exclamation point for Offline, and a
blue question mark for Unknown. A tooltip message stating the status appears when the
cursor hovers over a status icon. Users can update the Status display any time by clicking the
device row and then the Update button. The status of a newly added offline device will initially
appear as Unknown
The Ports link in each row opens the list of ports for that device. Refer to the Ports section.
The trash can icon at the right end of each row is the
Delete button. Click this to delete a device from the
device settings. A confirmation window (shown at right)
will appear; click Yes to delete, or No or the X at upper
right to cancel the deletion. Once a deletion is confirmed,
the row will disappear upon the next automatic display
update.

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Adding a Device
The Add button at lower left opens a new row with blank fields to add a device IP address
and description. This is shown in Figure 9.
The blank IP Address field initially appears outlined in red with an Errors message informing the
user that the field is required. A tooltip message “This field is required” similarly prompts for the
IP Address.
IP addresses must conform to the LAN Settings (shown on the Network display). An attempt to
enter an IP address which does not conform to the LAN settings will generate an error message.
A Description must be entered to add a device. An error message will appear if the user attempts
to save a new device without a description. In that and other scenarios with improper or rejected
IP Address or Description entries, the added device row will appear highlighted with a red
triangle in the corner . Unless the fields are corrected, that row will be deleted upon
logout.
Once the IP Address and Description are added, the user then clicks the Update button to save
the added device or the Cancel button to cancel the addition. In Figure 11, the cursor is
positioned to click the Update button to add a device.
Figure 9 Adding a device