Western Digital SanDisk Professional G-DRIVE User manual

G-DRIVE®
User Manual

ACCESSING SUPPORT
▪For online technical support visit
https://www.westerndigital.com/support
▪To speak with technical support visit:
https://www.westerndigital.com/support/international-phone-numbers

Contents
_________
Accessing Support...........................................................................................i
_________
1 Welcome to G-DRIVE.....................................................................................1
Key Features........................................................................................................................1
What's in the Box................................................................................................................ 1
Handling Precautions......................................................................................................... 1
_________
2 Technical Specifications..............................................................................3
Operating System Compatibility...................................................................................... 3
Front LED.............................................................................................................................3
Rear Connectivity...............................................................................................................4
Side Anchors.......................................................................................................................5
_________
3 Main Activities............................................................................................. 6
Connecting the G-DRIVE................................................................................................... 6
Initialize G-DRIVE for Mac................................................................................................ 6
Reformatting the G-DRIVE................................................................................................6
Safely Disconnecting the Drive ........................................................................................7
_________
4 Compliance and Warranty Information......................................................8
Limited Warranty - Except Australia................................................................................8
Limited Warranty - Australia............................................................................................ 8
Regulatory Compliance.....................................................................................................9
Regulatory Compliance - FCC............................................................................................. 9
Regulatory Compliance - Canada..................................................................................... 10
Safety Compliance - US and Canada............................................................................... 10
Regulatory Compliance - CE.............................................................................................. 10
Regulatory Compliance - Austria.......................................................................................10
Regulatory Compliance - Japan..........................................................................................11
Regulatory Compliance - Korea..........................................................................................11
Regulatory Compliance - Russia.........................................................................................11
Regulatory Compliance - China......................................................................................... 12
Regulatory Compliance - Taiwan.......................................................................................12
Index.............................................................................................................. 13
SanDisk Professional
User Manual
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1WELCOME TO G-DRIVE
KEY FEATURES
HIGH-CAPACITY AND FAST BACKUPS
Back up and access more of your HD photos, videos, and other high-
value content. With high-speed data transfers up to 280MB/s read and
280MB/s write* (22TB capacity**) using the USB-C™(10Gbps) port, you’ll
be able to focus on what’s important.
7200RPM ULTRASTAR®ENTERPRISE-CLASS HARD DRIVE INSIDE
For your demanding workloads and high-value content, you can rely on
the power and enhanced reliability of the 7200RPM Ultrastar®enterprise-
class hard drive inside.
PREMIUM, INDUSTRIAL ENCLOSURE
With a stackable, anodized aluminum enclosure, the G-DRIVE®desktop
hard drive pairs beautifully with your high-end computer and gives you
durable strength you can feel.
ADJUSTABLE BRIGHTNESS
Turn off or choose between three modes of brightness (off, default, and
bright) to easily adjust the LED lights.
MAC READY, APPLE TIME MACHINE COMPATIBLE
Ready to go for Mac computers and Apple Time Machine backup right out
of the box. Easily reformat for Windows®.
WHAT'S IN THE BOX
▪G-DRIVE Desktop Hard Drive
▪USB-C to USB-C Cable
▪Quick Start Guide
▪Power Cable
▪AC Power Adapter
HANDLING PRECAUTIONS
SanDisk®Professional products are precision instruments and must be
handled with care. It may be damaged by rough handling, shock, or
vibration. Always observe the following safety precautions:
▪Avoid touching the SanDisk Professional device’s connector.
▪Do not block any of the enclosure’s ventilation slots.
▪Do not use this product as a portable device.
▪Handle the SanDisk Professional device using its edge or frame.
Welcome to G-DRIVE
SanDisk Professional
User Manual
1

▪Do not remove, damage, or cover any device labels.
▪Ensure the SanDisk Professional device does not exceed maximum operating
temperature.
▪Exercise caution when handling a SanDisk Professional device as the SanDisk
Professional device may have heated up.
Welcome to G-DRIVE
SanDisk Professional
User Manual
2

2TECHNICAL SPECIFICATIONS
OPERATING SYSTEM COMPATIBILITY
The SanDisk Professional G-Drive is pre-formatted APFS, compatible with
macOS 10.15+ and Windows 10+ (via reformat).
FRONT LED
Reference illustration below.
1. Front LED— The front LED can be dimmed or brightened with a push of a button.
The LED brightness can be easily customized between three modes: O, Default,
or Bright.
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SanDisk Professional
User Manual
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REAR CONNECTIVITY
Reference illustration below.
1. Power Button
2. Power Port
3. Dimmer Button
4. USB-C (10Gbps) Port
5. Kensington Security Slot
Technical Specifications
SanDisk Professional
User Manual
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SIDE ANCHORS
Reference illustration below.
1. Anchor Points for Custom Mounting & Accessories—These anchor points are
designed to be used for customization, such as attaching your SanDisk
Professional G-DRIVE to a DIT cart, a mounting plate, adding a handle, or other
gear for your production needs.
NOTE: Existing screws are not designed for attaching accessories or anchoring. Anchor screws not
included. Anchor points will accept a ¼”-20 screw. The screw length will vary based on the type of
mount.
Technical Specifications
SanDisk Professional
User Manual
5

3MAIN ACTIVITIES
CONNECTING THE G-DRIVE
Before you begin, make sure your computer system is turned on with
your operating system fully loaded and ready for hardware and software
installation.
G-DRIVE attaches to your computer via the USB-C Type C port. Connect
G-DRIVE with the supplied cable.
Connect the power cable to the unit and plug the other end into a
surge protector or wall outlet. Press the power button. The drive will
automatically mount on the desktop if you are running macOS.
INITIALIZE G-DRIVE FOR MAC
G-DRIVE was factory-formatted for use or ‘initialized’ for macOS. You can
re-initialize if you would like to quickly erase the contents of the drive.
Here are the steps.
1. First, open the Disk Utility program located on your hard drive under
Applications/Utilities/Disk Utility. The window below will appear. Your
G-DRIVE will be displayed in the left-hand column.
2. Select the G-DRIVE by clicking its drive icon in the left-side column.
Information about the drive will be displayed at the bottom of the
window.
3. Select the Erase tab to view the formatting options. By default, the
product is formatted as APFS.
4. Choose the Format option that you prefer.
5. Click the Erase button in the lower right corner of the window. A dialog
box will appear asking if you want to erase the G-DRIVE partition.
6. Click on the Erase button to continue. A progress bar in the lower right
corner of the window will show the progress of the disk’s reformatting.
7. After the drive is re-initialized, you should automatically see the Time
Machine dialog box.
▪Click the Use as Backup Disk button if you want to use the drive with
Time Machine.
▪Click the Don't Use or Decide Later button if you do not want to use
Time Machine at this point.
REFORMATTING THE G-DRIVE
G-DRIVE is set up at the factory for use with macOS systems but can be
reformatted for use with Windows 10+.
For instructions on formatting your drive, please go to here.
Main Activities
SanDisk Professional
User Manual
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NOTE: Reformatting the drive erases all its contents. If you have already saved files on the drive,
be sure to back them up before reformatting it.
SAFELY DISCONNECTING THE DRIVE
A great feature of G-DRIVE is its ability to be connected and disconnected
while your computer is running. Windows and Mac operating systems
have a means for safely disconnecting and removing the drive without
turning off the system:
▪Windows has a Safely Remove Hardware and Eject Media icon in the system
tray which, when used, ensures that all data is flushed from system cache before
device removal.
▪Mac users can simply drag the drive icon to the trash before disconnecting it.
Caution: Do not disconnect the drive while it is transferring data. Disconnecting the player from
the computer during data transfer may damage the device.
Main Activities
SanDisk Professional
User Manual
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4COMPLIANCE AND WARRANTY INFORMATION
LIMITED WARRANTY - EXCEPT AUSTRALIA
Warranty Information
This SanDisk Professional device is covered by a 3-year limited warranty
(or 3-year warranty in regions not recognizing “limited”) from the date
of purchase, subject to the applicable warranty terms and conditions, as
defined in www.sandisk.com/wug.
How to Make a Warranty Claim
Please go to www.sandiskprofessional.com and select “support” for more
information on making a warranty claim (SanDisk Professional Support
Page).
If it is determined that your product may be defective, you will receive an
RMA (Return Material Authorization) and product return instructions. You
are responsible for any expenses associated with a claim under SanDisk
Professional’s Limited Warranty.
You must send your product in a secure, prepaid package, to the address
provided with your RMA number. Proof of purchase is required for all
warranty claims.
LIMITED WARRANTY - AUSTRALIA
Warranty Information
SanDisk Professional warrants to the end user, that this product, excluding
content and or software supplied with or on the product, will be free from
material defects in manufacture, will conform to SanDisk Professional’s
published product specifications and be fit for normal use for a period of
3 years from the date of purchase, provided that the product is legally
placed on the market.
When making a claim under this Limited Warranty, SanDisk Professional
may at its option repair this product or provide you with an equivalent
product; and if unable to repair or replace the product, will refund the
purchase price. The full terms of SanDisk Professional’s warranty and
warranty period are available at: www.sandisk.com/wug.
Warrantor Details
Western Digital Technologies, Inc., 951 SanDisk Drive, Milpitas, CA 95035,
U.S.A.
Tel: [phone] (US local toll free) or 1 [phone] (US)
Compliance and Warranty Information
SanDisk Professional
User Manual
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How to make a warranty claim:
Before you return the product you must first obtain a Return Material
Authorization (RMA) number. Please either:
1. Contact SanDisk Professional at 1 800 262 504 (M-F | 9 am
– 6 pm New South Wales Time) or email SanDisk Professional
([email protected]) and provide proof of purchase
(showing date and place of purchase and name of the reseller) and
product name, type and number; or
2. Contact the dealer from whom you originally purchased the product.
Please go to www.sandiskprofessional.com/support for more information
on making a warranty claim (SanDisk Professional Support Page).
If it is determined that your product may be defective, you will receive an
RMA number and product return instructions. You are responsible for any
expenses associated with a claim under SanDisk Professional’s Limited
Warranty. You must send your product in a secure, prepaid package,
to the address provided with your RMA number. Proof of purchase is
required for all warranty claims.
Australian consumers only:
Notwithstanding the terms of this Limited Warranty, SanDisk Professional’s
products come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund
for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the products
repaired or replaced if the products fail to be of acceptable quality and
the failure does not amount to a major failure.
REGULATORY COMPLIANCE
Regulatory Compliance - FCC
FCC CLASS B INFORMATION
NOTE: This device has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This device generates, uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this device does cause harmful
interference to radio or television reception, which can be determined by
turning the device off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
▪Reorient or relocate the receiving antenna.
▪Increase the separation between the device and receiver.
Compliance and Warranty Information
SanDisk Professional
User Manual
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▪Connect the device into an outlet on a circuit different from that to
which the receiver is connected.
▪Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications not expressly approved by the manufacturer
could void the user’s authority to operate the device.
Regulatory Compliance - Canada
CAN ICES-003 (B) / NMB-003 (B) Statement
Cet appareil numérique de la classe B est conforme à la norme NMB-003
(B) du Canada.
This device complies with Canadian ICES-003 (B).
Safety Compliance - US and Canada
Safety Compliance
Approved for US and Canada. CAN/CSA-C22.2 No. 62368-1-14: Audio/
Video, Information and Communication Technology Equipment Part 1:
Safety Requirements.
Approuvé pour les Etats-Unis et le Canada. CAN/CSA-C22.2 No.
62368-1-14, Sûreté d’équipement de technologie de l’information.
Regulatory Compliance - CE
CE Compliance for Europe
Hereby, Western Digital declares compliance of this equipment to the
applicable Council Directives of the European Union, including the EMC
Directive (2014/30/EU), the Low Voltage Directive (2014/35/EU) and the
RoHS Directive (2011/65/EU) as amended by Directive 2015/863/EU. The
full text of the EU declaration of conformity is available at the following
internet address: http://www.wdc.com/products/EUDoC.
▪PO Box 13379, Swords, Co Dublin, Ireland
▪PO Box 471, Leatherhead, KT22 2LU, UK
Regulatory Compliance - Austria
CE-Konformität für Europa
Hiermit erklärt Western Digital die Konformität dieses Geräts mit den
anwendbaren Richtlinien des Rats der Europäischen Union, einschließlich
der Richtlinie 2014/30/EU zur elektromagnetischen Verträglichkeit, der
Niederspannungsrichtlinie (2014/35/EU) und der Richtlinie 2011/65/EU
zur Beschränkung der Verwendung von gefährlichen Stoffen sowie der
Abänderung durch die Richtlinie (EU) 2015/863. Den vollständigen Text der
EU-Konformitätserklärung finden Sie unter der folgenden Internetadresse:
http://www.wdc.com/products/EUDoC.
Geprüfte Sicherheit
Compliance and Warranty Information
SanDisk Professional
User Manual
10

Maschinenlärminformations-Verordnung 3. GPSGV: Der höchste
Schalldruckpegel beträgt 70 db(A) oder weniger gemäß EN ISO 7779, falls
nicht anders gekennzeichnet oder spezifiziert.
Regulatory Compliance - Japan
添付の電源コードは、本製品専用です。
接地接続は必ず，電源プラグを電源につなぐ前に行って下さい。
また，接地接続を外す場合は，必ず電源プラグを電源から切り離してから行
って下さい。
Regulatory Compliance - Korea
Regulatory Compliance - Russia
Сведения онормативно-правовом соответствии для России (EAC)
Уполномоченный представитель производителя встранах Таможенного
союза: представительство Western Digital (UK) Limited (Великобритания)
вМоскве. Россия, 115054, Москва, Валовая ул., 35.
На наклейке на изделии указан код, состоящий из 4 цифр, за которыми
следует буква. Первые две цифры означают неделю финансового года
Western Digital (с1 июля по 30 июня следующего года), когда было
произведено изделие. Следующие два цифры означают финансовый
год Western Digital, когда было произведено изделие. Буква означает
страну, где оно было произведено: A — Малайзия, B — Таиланд, C —
Китай, D — США, H — Венгрия, E — Бразилия.
Настоящее изделие соответствует требованиямтехнических
регламентов Евразийского экономического союза ТР ТС 004/2011, ТР ТС
020/2011, ТР ЕАЭС 037/2016.
Compliance and Warranty Information
SanDisk Professional
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Regulatory Compliance - China
Regulatory Compliance - Taiwan
此裝置已通過測試且符合 CNS-13438 (EMC) 和CNS 15598-1 (Safety) 規定。
Compliance and Warranty Information
SanDisk Professional
User Manual
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Index
A
Anchor Points 5
Australian Consumers Only 8
B
Box contents 1
C
CE 10
Connecting the G-DRIVE 6
Connectivity 4
CSA 10
D
Data Transfers 1
DIT Cart 5
E
EAC 11
F
FCC 9
Front LED 3
H
Handling Precautions 1
Hardware 1
High-Capacity and Fast Backups 1
I
ICES 10
Initialize Drive for Mac 6
K
Key Features 1
Kit contents 1
O
Operating System Compatibility 3
R
Rear Ports 4
Reformatting the drive 6
Regulatory Compliance - Austria 10
Regulatory Compliance - Canada 10
Regulatory Compliance - CE 10
Regulatory Compliance - China 12
Regulatory Compliance - FCC 9
Regulatory Compliance - Japan 11
Regulatory Compliance - Korea 11
Regulatory Compliance - Russia 11
Regulatory Compliance - Taiwan 12
S
Safely Disconnecting the Drive 7
Safety Compliance - US and Canada 10
Side Anchors 5
W
Warranty Information 8
Warranty Information - Australia 8
SanDisk Professional
User Manual
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Information furnished by SanDisk is believed to be accurate and reliable;
however, no responsibility is assumed by SanDisk for its use nor for any
infringement of patents or other rights of third parties which may result
from its use. No license is granted by implication or otherwise under
any patent or patent rights of SanDisk. SanDisk, the SanDisk design,
the SanDisk logo, SanDisk Professional, the SanDisk Professional logo, G-
DRIVE, and Ultrastar are registered trademarks or trademarks of Western
Digital Corporation or its affiliates in the US and/or other countries. Mac,
macOS, and Time Machine are trademarks of Apple Inc., registered in the
U.S. and other countries. Windows is a registered trademark or trademark
of Microsoft Corporation in the United States and/or other countries.
USB-C is a trademark of USB Implementers Forum. All other marks are
the property of their respective owners. Product specifications subject to
change without notice. Pictures shown may vary from actual products.
* 1 MB/s = 1 million bytes per second. Based on internal testing;
performance may vary depending upon host device, usage conditions,
drive capacity, and other factors.
**1TB = 1 trillion bytes. Actual user capacity may be less depending on
operating environment.
©2022 Western Digital Corporation or its aliates. All rights reserved. Western Digital
Technologies, Inc. is the seller of record and licensee in the Americas of SanDisk®products.
Western Digital
951 SanDisk Drive
Milpitas, California 95035 U.S.A.
D015-000071-AA00