Westomatic Sigma Simplicity User manual

© Copyright Westomatic Vending Services Limited 2014
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or
by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic
Vending Services Limited.
PAGE 1/44
Sigma Simplicity
Operator & Installation Manual

© Copyright Westomatic Vending Services Limited 2014
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or
by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic
Vending Services Limited.
PAGE 2/44
Sigma Simplicity Operator contents
3 Safety
4 Preface, concepts and definitions
5 Liability & warranty - spare parts
6 Responsibility of the operating company
7 Inspection upon delivery
8 Introduction
9 Sigma Simplicity external layout at a glance
10 Sigma Simplicity description of the internal parts
11 Description of internal door at a glance
12 Cup unit
13 Cleaning external door & daily cleaning summary
14 Weekly cleaning summary & ingredient canisters
15 Whipper assembly & overflow bucket
16 How to dismantle the bean to cup & fresh brew coffee
brewer for cleaning
17 Clean the nylon filter belts every 1250 vends & flush buttons
18 Dispense head & dispense pipes
19 Sanitising the syrup lines
20 Door open software menus
21 Retrieve the audit via USB
22 Door open software menus
Published by:
Westomatic Vending Services Ltd
Units 7-8 Forde Court, Forde Road
Devon TQ12 4BT
United Kingdom
www.westomatic.com
Sales: [phone]
Westomatic Vending Services Ltd. reserves the right to change the product specifications at any
time. While every effort has been made to ensure that the information in this publication is
accurate, Westomatic Vending Services Ltd disclaims any liability for any direct or indirect losses
howsoever caused arising out of use or reliance on this information.
Information contained herein is correct at time of print:
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© Copyright Westomatic Vending Services Limited 2014
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or
by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic
Vending Services Limited.
PAGE 3/44
Safety
This document is intended for use as a reference book for qualified Operators and Service
engineers. It is recommended that any person undertaking installation and/or service activity
on this machine has previously attended a formal Westomatic training course specific to this
vending machine type.
This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance by a person responsible for
their safety.
Children under 8 yrs old must be supervised to ensure they do not play with the machine.
Installation and service activity, including replacement of the mains cable, on this vending
machine should only be undertaken by a competent person who is fully conversant with the
potential dangers of working on live electrical equipment and mains pressure water systems.
Extension cables or longer mains leads must not be used to power this vending machine.
The mains lead should be kept away from hot surfaces and sharp edges.
Each new vending machine is supplied with a new mains water inlet hose. Do not reuse an
existing or old water hose.
Prior to any service activity, switch off and isolate the water and electrical supply. If in doubt
refer to BS7671 for safe isolation procedures. Servicing of live equipment must never be
undertaken.
Use insulated tools and insulated probes on test equipment. HSE guidance notes 38 provides
guidance on the selection of suitable test probes, leads, lamps, voltage indicating devices and
other measurement equipment used by electricians when working on or investigating power
circuits.
There are no user serviceable parts inside this vending machine.
The Sigma Simplicity machine must be cleaned on a regular basis (refer to the section within
this document on how to clean your machine). A water jet must not be used.
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© Copyright Westomatic Vending Services Limited 2014
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or
by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic
Vending Services Limited.
PAGE 4/44
Preface
This document is intended to be used as a reference book for qualified Installation Engineers and
Operators to be able to install, commission, programme, maintain and to carry out basic fault
finding diagnostics on the Sigma Simplicity vending machine.
Information on the operation, the use of and cleaning of the machine can be found in the
operational and cleaning sections of this manual.
Concepts and definitions
Description
Definition
User
The person who uses the machine exclusively for vending a drink.
The user will have NO access to the inside of the machines.
Service Technician
and/or Installation
Engineer
A competent professional who has been trained on the machine and
is aware of the dangers involved. They must have a thorough
knowledge of the electronics and mechanical parts of the machine
and be qualified to install, commission, programme, maintain and
repair the machines.
Operator
A qualified individual who is responsible for cleaning the machine,
filling ingredients and cups, and has knowledge of removing brewers
and the total whipper assembly for periodic cleaning.
Service Operator
A person who can carry out basic fault finding and the duties of an
Operator, and therefore must be competent in both of these areas.
Westomatic
Westomatic Vending Services Ltd, the machine manufacturer.
Westomatic Vending Services Ltd offers training programmes for the Sigma Simplicity hot beverage
vending machines. Please contact your account manager for more information.
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© Copyright Westomatic Vending Services Limited 2014
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or
by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic
Vending Services Limited.
PAGE 5/44
Liability & warranty
General
All details and indications for the installation and cleaning of this vending machine have been made
under consideration of our knowledge and experiences collected up to now.
Westomatic Vending Services Ltd. reserves the right to make technical changes to this machine
type without notice as a result of continuous product development.
Text translations are made to the best of Westomatic‟s knowledge. However, we exclude any
liability for translation errors. The English version of the operation instructions shall prevail for
warranty purposes.
The presented texts and drawings do not necessarily correspond to the scope of delivery. The
drawings and graphics are not to scale.
The instructions contained herein must be carefully read before machine installation or operation is
started.
Westomatic Vending Services Ltd does not bear liability for any damage or disturbance resulting
from non-observance of the instructions in this manual.
It is strictly forbidden to make this manual or the operator instructions accessible to any third party.
Non-observance will result in a claim for damages.
Spare parts
Only genuine, original Westomatic spare parts should be used when servicing this machine.
ATTENTION!
Faulty or defective non-Westomatic spare parts may lead to incorrect machine operation or
damage. Where non-Westomatic spare parts are used, all obligations of Westomatic
Vending Services Ltd. such as warranties, service contracts etc. are void without prior
notice and agreement.
Part sales tel: [phone]
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© Copyright Westomatic Vending Services Limited 2014
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or
by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic
Vending Services Limited.
PAGE 6/44
Responsibility of the operating company
In order to avoid faulty machine operation and ensure safe Operator/cleaning practices, this user
manual and the associated operator guide should be stored inside the purpose built document
holder located within the vending machine and be accessible to all persons involved in the machine
installation, operation, maintenance and cleaning at any time.
This vending machine must only be operated within a safe and reliable environment.
The information in this document relating to machine operational safety is based upon the essential
health & safety requirements in force within the European Union at the time of publication. During
the operating life of the machine it is the responsibility of the operating company to assess any
differences in any new legislation and update the operational safety instructions along with their
own safe working practices accordingly. Outside the European Union, the regulations valid at the
place of installation and the regional regulations therein must be observed.
Appropriate use
Westomatic Vending Services Ltd. will only undertake machine operational liability when the
machine is used appropriately and in accordance with the operating instructions to perform
assembly, operational, servicing / maintenance and cleaning activities.
NOTE:
Any machine usage outside of the above scope is forbidden and is defined as ‘not
appropriate’. In this situation, any entitlement to damages against Westomatic Vending
Services Ltd. and / or representatives because of inappropriate use will be excluded. The
operating company alone is liable for all damages arising from inappropriate use.
ATTENTION!
The operating company is obliged to install the necessary safety precautions to ensure the vending
machine can be stopped immediately in the event of danger or disturbance.

© Copyright Westomatic Vending Services Limited 2014
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or
by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic
Vending Services Limited.
PAGE 7/44
Inspection upon delivery
Once your machine has been delivered, please immediately check for completeness and possible
damage caused by transportation.
In case of externally recognisable transport damages, please do not accept delivery or only under
reservation. Note the extent of any damage on the transport documents/delivery note of the
forwarding agent. If required, please contact the Westomatic helpline as soon as possible to
register any product damage as a customer complaint can only be asserted within the currently
valid time limits.
Helpline Tel: [phone]

© Copyright Westomatic Vending Services Limited 2014
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or
by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic
Vending Services Limited.
PAGE 8/44
Introduction
The information held within this section has been compiled by the manufacturer to provide
recommended guidelines to operator personnel and is intended to be used in conjunction with any
existing operating procedures your company uses.
Hygiene
In accordance with the food hygiene (Amendment) regulations 1990 (SI 1990 No. 1431) and in
compliance with the local public health authority requirements, it is the responsibility of the machine
Operator to keep this machine maintained in a clean condition to ensure the highest standards of
hygiene needed to prevent the formation of bacteria. A regular, systematic method of cleaning will
help achieve this condition.
A high standard of personal hygiene is essential for a vending machine Operator.
Clothing must be neat and clean and loose hair should be tied back accordingly. Hands and
fingernails must be washed thoroughly before work commences, particularly after each visit to the
toilet area. Jewellery should be kept to a minimum and preferably removed during any cleaning
operations.
An operative who is suffering from cuts, sores or any form of illness must inform their immediate
superior at once and must not come into contact with this vending machine, ingredient products,
cups or any other machine related items. The operative must not resume work until authorised to
do so by their immediate superior.
Important safeguards
1. Read these instructions before attempting to clean or refill the machine.
2. Do not attempt to operate the machine if any part is damaged. If either damage or a fault is
suspected contact your nearest available Service Engineer for assistance.
3. Never immerse the machine in water or any other liquid.
4. Never clean the machine with a water jet.
5. Always switch off and disconnect the machine from the mains electricity supply before
cleaning and servicing.
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© Copyright Westomatic Vending Services Limited 2014
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or
by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic
Vending Services Limited.
PAGE 9/44
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Enter
Sigma Simplicity external layout at a glance
1. Graphics
2. 12 inch digital screen
3. LCD screen
4. Touch sensitive keypad
5. Reject button & coin entry
6. Door lock
7. Cup sensor
8. Cup station
9. Cup rest
10. Cup shelf
11. Coin return
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© Copyright Westomatic Vending Services Limited 2014
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or
by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic
Vending Services Limited.
PAGE 10/44
Sigma Simplicity description of the internal parts at a glance
1. Isolation switch
2. Canisters & lids
3. BTC hopper & lever
4. Canister chutes
5. Extraction plates
6. Whipper assembly
7. Whipper drip tray
8. Tea brewer
9. BTC brewer
10. Dispense pipes
11. Dispense strap
12. Dispense head
13. Moving dispense head
14. Syrup pumps
15. Overflow pipe
16. Waste bucket
17. Waste trip
18. Boiler drainage pipe
19. Overflow bucket
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