WARRANTY INFORMATION
Limited Product Warranty
Westone warrants this product to be free of defects in material or
workmanship for a period of one (1) year from the date of original
retail purchase.This warranty is available only to the original
purchaser, and only if purchased from an authorizedWestone
distributor or reseller. If your product is found to be defective during
the warranty period,Westone will, at its sole option, either repair the
product or replace the product with a new or factory reconditioned
or substantially equivalent model.This limited warranty does not
apply to loss, theft, or any defects attributable to damage beyond the
reasonable control ofWestone including damage caused by abuse,
misuse, misapplication or modications performed by anyone other
thanWestone.This warranty applies only to the external shell of the
product, the internal components and cable.
Repair/Replacement Warranty
This LimitedWarranty shall apply to any repair, replacement part
or replacement product for the remainder of the original warranty
period or for ninety (90) days, whichever period of time is greater.
Any parts or product replaced under warranty will become the
property of Westone.
Requesting Warranty Support
Valid warranty claims are generally processed through the point of
purchase during the rst thirty (30) days after retail purchase.
United States & Canada
If it is necessary to return your product toWestone for warranty
or post-warranty service, contactWestone to request a return
merchandise authorization (RMA) number. Go to
westoneaudio.
com
to submit a Product Return Request Form. Please note you will
be required to submit reasonable proof of purchase date, ownership,
and that the product was purchased from an authorizedWestone
retailer. Once you receive your RMA number, package the product
securely to prevent damage in transit, include the documentation,
and send prepaid and insured through a trackable shipping carrier to:
Westone Laboratories, Inc.
Attn: Music Returns Dept.
2260 Executive Circle, Colorado Springs, CO 80906 USA
Westone will be responsible for shipping to the consumer after
warranty repair/replacement only. The customer is responsible for
all shipping/handling charges related to returning the product to
Westone.