
Important Information
Used wisely, your new earphones will provide years of enjoyment.
Noise-induced hearing loss is preventable but often undetected until it is too late. Westone
and the Electronic Industries Association’s Consumer Electronics Group recommend you
avoid prolonged exposure to excessive noise. Used responsibly, your Westone Series
earphones can help prevent noise-induced hearing loss. If you have questions, contact your
audiologist or hearing care professional.
Be sure to observe the following guidelines:
• Do not turn up the volume so high that you can’t hear what’s around you.
• You should use extreme caution or temporarily discontinue use in potentially hazardous
situations.
• Do not use while operating a motorized vehicle as it may create a trac hazard and is
illegal in many areas.
If you would like more information or would like to purchase other
Westone products and accessories, please call 1-800-525-5071 or
visit us at www.westone.com
Limited Product Warranty
Westone warrants this product to be free of defects in material or workmanship for a period
of two (2) years from the date of original retail purchase. This warranty is available only
to the original purchaser, and only if purchased from an authorized Westone distributor
or reseller. If your product is found to be defective during the warranty period, Westone
will, at its sole option, either repair the product or replace the product with a new or factory
reconditioned or substantially equivalent model. This limited warranty does not apply to loss,
theft, or any defects attributable to damage beyond the reasonable control of Westone
including damage caused by abuse, misuse, misapplication or modications performed by
anyone other than Westone.
This warranty applies only to the external shell of the product, the internal components
and cable. The carrying case, cleaning tool, any adapters and other included accessories are
warranteed for 90 days. Ear tips are not covered by the warranty.
Repair/Replacement Warranty
This Limited Warranty shall apply to any repair, replacement part or replacement product for
the remainder of the original warranty period or for ninety (90) days, whichever period of time is
greater. Any parts or product replaced under warranty will become the property of Westone.
Requesting Warranty Support
If your product is not functioning properly, rst ensure that the sound bore is not blocked
by earwax and that the unit is completely dry. Performing these simple troubleshooting
steps could solve the problem and eliminate the need for factory service.
Valid warranty claims are generally processed through the point of purchase during the rst
thirty (30) days after retail purchase.
Register Online Today to Extend your Warranty
Complete the registration card within the rst 90 days of purchase to extend your warranty
two additional years.
Registration Card:
www.westone.com/music/register.html
Professional Heritage
Based in the foothills of the Colorado Rockies, Westone has over 50 years experience
delivering custom in-ear solutions for demanding professional applications.
We’ve spent over two decades creating custom in-ear earphones for sound engineers and
elite musicians. Westone brings this expertise and rich heritage to you in the Westone
Series earphone.
Westone Laboratories, Inc.
P.O. Box 15100
Colorado Springs, CO 80935
Physical Address:
2235 Executive Circle
Colorado Springs, CO 80906
Phone: 1-719-540-9333
Toll Free: 1-800-525-5071
Fax: 1-800-736-9576
Website: westoneaudio.com
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At Westone, we value your satisfaction.
If you have any questions, please contact us by email at
United States & Canada
If it is necessary to return your product to Westone for warranty or post-warranty service,
contact Westone to request a return merchandise authorization (RMA) number. You may call
1-800-525-5071 or go to www.westone.com/music/support/returns.html to submit a Product
Return Request Form. Please note you will be required to submit reasonable proof of purchase
date, ownership, and that the product was purchased from an authorized Westone retailer.
Once you receive your RMA number, package the product securely to prevent damage in transit,
include the documentation, and send prepaid and insured through a trackable shipping
carrier to:
Westone Laboratories, Inc.
Attn: Music Returns Dept.
2260 Executive Circle
Colorado Springs, CO 80906
USA
Westone will be responsible for shipping to the consumer after warranty repair/replacement
only. The customer is responsible for all shipping/handling charges related to returning the
product to Westone.
International
The warranty on this product if it is sold to a consumer outside of the United States and Canada
shall comply with applicable law. To obtain warranty service, contact the dealer from which you
purchased or the distributor that supplied this product. Additional charges and limitations may apply.
If purchased through an authorized Westone retailer, but not through the local distributor or
distributor’s network, contact Westone directly (see United States & Canada instructions above).
If purchased in an international location without a Westone distributor, contact Westone
directly (see United States & Canada instructions above).
Limitation of Liability
Westone disclaims any and all implied warranties, warranties of merchantability and tness
for a particular purpose to the maximum extent permissible by law. Westone shall not be
liable for any special, incidental or consequential damages caused by the use, misuse, or
inability to use this product. If purchased under a government contract, those contract
terms supersede terms stated herein. In some locations, implied warranties cannot be
limited. Under certain conditions, these limitations or exclusions may therefore not apply to
you. This warranty replaces all other warranties for this product.