Whale Expanse WL8212 User manual

Whale®Expanse™
Gas & Electric Water Heater
WL8212, WL8202
Operating Instructions with iVan Control Panel
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For safe installation and use carefully read, understand and keep these Operating Instructions provided.
Observe applicable laws, directives and standards.
Not following the information in these Operating Instructions provided with this appliance can result in se-
rious material damage and serious risk to health or life of persons. Only install and operate this appliance
and its control panel if they are all in perfect condition. If damaged, contact Whale®Support immediately.
It is the sole responsibility of the vehicle owner to ensure that the appliance is in a safe operating condition
and is operated correctly.
• Before commencing work, ensure that the vehicle is isolated from any power source.
• Improper installation or repair of Whale® heating systems can cause re or the leakage of deadly carbon
monoxide leading to serious injury or death.
Before installation, ensure the appliance is in good condition. If damaged, do not install and contact
Whale®Support on [phone].
1. Safety
!
All Whale gas products must be installed and serviced
by a Qualified Gas Engineer in accordance with the
installation instructions and BS EN 1949
!
All work must be carried out by a competent
person as defined by BS7671 PART 2
!
Please note that if incorrectly installed a risk of
electrocution exists.
Expanse™
Operating Instructions
Contents: Page no:
1. Safety
2. Warnings
3. Specication
4. Application
5. Whale®Water Heater Operation Instructions
6. Whale®iVan Control Panel Operation Instructions
7. Whale®iVan Control Panel Troubleshooting
8. Maintenance / Repairs
9. EU Declaration of Conformity
10. Patents and Trademarks
11. Warranty
1
2
3
3
3
5
8
9
10
10
10
1
If the electrical supply cord is damaged, it must be replaced by the manufacturer, its service agents or
similarly qualied persons in order to avoid a hazard (BS EN 60335-1).

2. Warnings
In the unlikely event of leaks in the gas system, or if there is a smell of gas:
• Extinguish all naked ames
• Switch o󰀨 all appliances and do not operate any electrical switches
• Turn o󰀨 all gas appliances
• Open windows and doors for ventilation
• Do not smoke
• Shut o󰀨 gas connection
• Leave the vehicle
Immediately ensure that the system is thoroughly checked by a registered gas engineer at a Whale®
Approved Service Centre or by a member of the Whale®Service Engineer Network. For Europe,
please see enclosed Webasto-Service information.
The Water Heater must not be operated in the following situations:
• When refuelling the vehicle or refuelling the vehicle towing the caravan or any other appliance.
• When the vehicle in which the Water Heater is installed is in motion.
• When the vehicle in which the Water Heater is installed in is in a conned space (such as a
garage).
This appliance can be used by children aged from 8 years and persons with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, if
they have been given supervision or instruction concerning use of the appliance in
a safe way and understand the hazards involved. Children must not play with the
appliance. Cleaning and user maintenance must not be carried out by children
without supervision.
Before Operation: Ensure the caravan water system, including the Water Heater is full of water,
and that the vehicle is level before operating the Water Heater.
This appliance must be fully drained if there is a risk of frost. Only when the Frost Protection
setting is turned on and activated, the Water Heater does not have to be drained.
Please note: The Frost Protection setting is only recommended for a period of 3 days or less. If the
vehicle will not be in use for longer than 3 days, the water system must be fully drained.
Please note: The user must ensure that Frost Protection is turned on, activated and remains in
operation for the duration for its period of use. Frost damage will not be covered by warranty.
The water temperature cannot be adjusted. It is automatically set to approximately 70°C (or 55°C
if eco mode is available and set) and controlled by the heaters control system to prevent bacteria
growth. To avoid scalding, the temperature of the hot water supplied to the taps and showers must
be controlled at the tap or shower. Do not use the water as drinking water.
Any alteration to the appliance, including ue and ue cover, use of non-Whale®spare parts/acces-
sories and non-observation of the installation and operation instructions shall lead to cancellation of
the warranty and exclusion of liability claims and results in it becoming illegal to use the appliance.
!
2

Qn
[kW]
Qn
[kW]
M
[g/hr]
Fuse size
[A]
230 V
~ 50Hz
[A]
[kg]
(Dry)
[kg]
(Full)
DW/
WL8212x 2.85 1.35 100 5 6.5 4.5 12.5
DW/
WL8202x 2.85 1.35 100 5 6.5 4.5 12.5
The Whale®Expanse™ Water Heater has been designed for caravan, motorhome and mobile applications,
and is suitable for small and medium sized recreational vehicles only. It is only suitable for use in recre-
ational vehicles i.e. caravans and motorhomes, but is not suitable for use in caravan holiday homes e.g.
mobile homes and static caravans.The compact and lightweight 8L tank can be tted under the oor or
internally and has a variety of power inputs for rapid heat up times.
This symbol indicates that this appliance is suitable for use in leisure accommodation
Vehicles.
This symbol indicates that this appliance is not suitable for use in boats.
Flue Type Type C13 & C53 (fanned)
Destination Countries AT, BE, BG, CH, CY, CZ, DE, DK, EE, FI, FR, GB, GR, HU,
HR, IS, IT, LT, LU, LV, MT, NL, NO, PL, RO, SE, SI, SK, TR
Dry Storage Temperature -20°C to 70°C
Maximum Water Temperature Approx 72°C
Battery Supply 10.5 - 15.9V
Gas Supply LPG: Butane/Propane 30mbar - CAT I3B/P (30)
IP Rating IP45
Nominal Water Capacity 8 Litre
Max Water Supply Pressure 190kPa (1.9 Bar)
Rated Pressure 300kPa (3.0 Bar)
Pressure Relief Valve Setting 300kPa (3.0 Bar)
Storage Heater Classication C13
3. Specication
4. Application
5. Whale® Water Heater Operating Instructions
3
To the User: Read the following instructions carefully.
Observe All Warnings
Never operate the Water Heater without water in it. This appliance must not be connected directly to the
mains water supply without a pressure regulator tted, or any water supply greater than 190 kPa (1.9 bar).
Ensure that the caravan water system, including this Water Heater is full of water and that the vehicle is
level before operating.
When using operating switches provided by the Installer or Vehicle Manufacturer, the Installer or Vehicle
Manufacturer are responsible for providing user instructions and identication of symbols on the Control
Panel.
When using the Water Heater in winter, ensure the ue is not blocked by snow or fallen leaves etc.

Step One: Upon initial operation or to rell after the system has been drained, check that the drain
valve is closed, (see Fig. 1) then ll the system with clean fresh water.
Step Two: To ll, open one hot tap and switch on the water pump.
Step Three: Leave the tap open to allow air to escape while the Water Heater is lling. When water
ows smoothly out of the hot tap, the water heater is lled. To allow the remainder of air to
escape from the system, open each hot water tap in turn until water ows smoothly from
each tap.
Protection Against Frost
If temperatures are likely to fall below zero degree celsius, you must ensure that water is drained from the
Water Heater. (Unless Frost Protection is in operation). To drain the Water Heater open the drain valve on
the Expanse interface to the open position (see Fig. 2). At the same time the taps must be open in the hot
position to allow air entering the system to aid with the draining process.
Alternatively, if the system is kept active (12V d.c. supply maintained, electrical mains / gas supply availa-
ble) frost protection can be ensured by enabling frost protection on the control panel.
Periods of Disuse
If the Water Heater is not going to be used for more than 3 days, disable the Water Heater on the control
panel, isolate the gas supply by ensuring the gas shut o󰀨 valve to the Water Heater is closed and that the
gas supply is turned o󰀨 (if no other gas appliances require a continued supply).
Please note: Frost damage will not be covered by warranty.
4
WARNING OPERATING INSTRUCTIONS - DRAIN VALVE
The drain valve is located at the top of the Water Heater, beside the cold and hot water inlet. To operate
the drain valve, turn the yellow lever clockwise 90 degrees to the open position (see Fig. 2). If the plumb-
ing arrangement in the vehicle causes air locking preventing the water heater from draining, consideration
should be given to tting a vacuum relief valve, Whale®Part # AK1228.
Please Note: Water will drip from the discharge pipe of the pressure-relief valve during heating up. The
pressure relief valve must be operated regularly (at least twice a year) by turning the yellow lever from the
closed to open position, to remove lime deposits and to ensure that it is not blocked.
Figure 1. Drain Valve Operation - Closed Position
Figure 2. Drain Valve Operation - Open Position

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Room Heater
Control
Water Heater
Control
Battery Status
Heater Timers
Mains Electric
Connected
(Amps in use - Heating
System)
Pump Control
Home / Set Up and Options
(Glows red when gas is lit. Blinking blue
light can be enabled/ disabled in options)
Clock
Integrated
Controls
Space Heater
Reset Button
Water Heater
Reset Button
Figure 3. Whale®iVan Control Panel Overview
6. Whale®iVan Control Panel Operation Instructions
Figure 4. Water Heater Icon
5

Figure 5. Opening Water Heater Control Screen
1
2
Water Heater
OFF
Timed Boost
0:00
3.3A
6.5A
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Icon Description Icon Description
3.3A
0.75kW Electric On
6.5A
1.50kW Electric On
Gas On
OFF OFF
Eco Mode Off
Eco Mode Selected
Frost Protection Mode Off
Frost Protection Mode Active
Frost Protection Mode Selected
eco
eco
eco
3.3A
6.5A
Eco Mode Active
Water Heater
OFF
Timed Boost
0:00
3.3A
6.5A
>30s
Water Heater
Timed Boost
15:00
OFF
3.3A
6.5A
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Water Heater
OFF
Timed Boost
0:00
3.3A
6.5A
>30s
Water Heater
OFF
Timed Boost
15:00
OFF
3.3A
6.5A
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Usable Electric Settings
3.3A
0.75kW
230V a.c.
6.5A
1.50kW
230V a.c.
3.3A
6.5A
3.3A
6.5A
Whale®iVan Control Panel - Water Heater Control Icons and Descriptions
Activate Gas Power
Activate Electric Power
Whale®iVan Control Panel - Usable Electric Settings for Water Heater
And / Or
6

Setting Timers
Activating Timers
Figure 6. Whale®iVan Control Panel - Setting Timers for the Water Heater
Figure 7. Whale®iVan Control Panel - Activating Water Heater Timers
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Water Heater Settings
Elec2+Gas 8:00 - 9:30
Off
Off
18oC
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15:30
15:30
2
3
Timer active
Heater running
on timer
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1
7

Step 1 - Water Heater Lockout
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Step 2 - Identify Lockout Step 3 - Recommended Action
Example Fault type #1 - Ignition Fault
1. Check Gas
2. Temp <5°C, use Propane rather than Butane
3. Check ues for blockages
4. Go to Step 4
Fault type #2-3 - Overheat Fault
1. Check the heater is completely full of water
2. Run pump with one hot tap open until water
smoothly ows
3. Go to step 4
Fault type #4 - Low Voltage Fault
≥ 10 / ≤ 15V d.c.
< 10 / >15V d.c.
Go to step 4
Fault type #5 - Air Pressure Fault
1. Check ues for blockages
2. Go to step 4
Example Fault types #6-11 Internal fault
1. Go to step 4
2. Call Whale®support [phone].
Fault type #15 - Multiple faults
1. Power o󰀨
2. Check heater for recurring faults
3. Power on
4. Go to step 4
X
*Water Heater fault type (#)
*Recomended action
To Clear Fault: Press RIGHT
button on front face of iVan Panel
OK
!
*Water Heater fault type (#)
Contact Whale Support
[phone]
OK
!
Water Heater Ignition Fault (1)
Check Gas Supply
To Clear Fault: Press RIGHT
button on front face of iVan Panel
OK
!
Water Heater Air Pressure Fault (5)
Contact Whale Support
[phone]
OK
!
7. Whale®iVan Control Panel Troubleshooting
Step 4 - Clear Lockout
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22 C
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22 C
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1
2
3
22 C
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22 C
o
>1 sec
If problems persist please contact Whale®Support on [phone].
8

8. Maintenance / Repairs
To clean and sterilise inside the Water Heater use diluted sterilising uid and fully rinse through with clean
water afterwards. The outside of the appliance should not normally require cleaning. If it does, isolate the
electrical supplies and wipe down with a soft, damp cloth only. Do not use abrasive cleaners. Allow to fully
dry before reconnecting the electrical supplies. If de-scaling of this appliance is required, this can be done
using a domestic liquid de-scaling product and fully rinse through with clean water afterwards. Cleaning and
user maintenance must not be carried out by children without supervision.
The Whale®Water Heater must be checked periodically by a Whale®Approved Service Centre / Technician,
or competent person, at least annually. This must be completed according to the practice in the country
where it is used and according to the Whale®instructions. Whale®recommends annual testing of gas sound-
ness and combustion by an accredited LPG engineer. The appliance contains ESD sensitive components
and therefore must only be opened by a Whale®Approved Service Centre / Technician. To contact Whale®
Support, telephone [phone].
2797/20
Figure 8. Heater Data Label Example
This number ‘20’ indicates
year of registration (e.g.
2020)
9

Description of Equipment: Gas and Electric Storage Water Heater
Manufacturer’s Declaration
We hereby declare, under our sole responsibility, that the above equipment complies with the provisions of
the following EC Directives:
Gas Appliance Regulation (EU) 2016/426 (GAR) on the approximation of the laws of the Member States
relating to appliances burning gaseous fuels.
Low Voltage Directive 2014/30/EU on the harmonization of the laws of the Member States relating to
electrical equipment designed for use within certain voltage limits.
Electromagnetic Compatibility Directive 2014/108/EC, on the approximation of the laws of the Member
States relating to electromagnetic compatibility.
CE mark rst a󰀩xed: 2018.
Basis on which conformity is declared
The above equipment meets the protection requirements of the EMC Directive and the principal elements of
the safety objectives of the Low Voltage Directive.
Please contact Whale®if further details are required.
Richard Bovill
Engineering Director
The Whale®Expanse Water Heater is protected by the following patent and design registrations: - Patent
number: EP 2438364, WO 2010091836, GB2529231, GB2529232 and GB2529233. WHALE®and IVAN®
are registered trademarks and EXPANSE™ is an unregistered trademark of Munster Simms Engineering
Limited, Bangor, Northern Ireland.
The Whale®Water Heater is covered by a 2 year warranty. Please complete the enclosed warranty card and
return to Whale®. For warranty details, please see the enclosed Warranty Statement.
©Copyright Whale 2019 - All rights reserved. Reproduction in whole or in part without permission is
prohibited.
WHALE®, is a registered trademark of Munster Simms Engineering Limited, Bangor, Northern Ireland trading
as Whale. Whale’s policy is one of continuous improvement and we reserve the right to change spec-
ications without prior notice. Illustrations are for guidance purposes only. Neither the accuracy nor com-
pleteness of the information contained in this or any product literature is guaranteed by the Company and
may be subject to change at its sole discretion.
9. EU Declaration of Conformity
10. Patents and Trademarks
11. Warranty
10

181.889_SO_BK_V2_0920
11
Munster Simms Engineering Ltd
2 Enterprise Road, Bangor, N. Ireland BT19 7TA
Tel: [phone] [email protected] whalepumps.com