Whale Watermaster Series Instruction Manual

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Exterior Pump Range
INSTALLATION & USER INSTRUCTIONS
Thank you for purchasing this Whale® product.
For over 50 years, Whale® has led the way in the design and manufacture of freshwater and waste systems
including:- pumps, plumbing, taps and showers for low voltage applications. The company and its products have built
a reputation for quality, reliability and innovation backed up by excellent customer service.
Typical Installation
The Whale Watermaster® Exterior Pump Range is designed for use in recreational vehicles to supply freshwater to
caravans and motorhomes, where Socket Housings are used to connect to an outside water supply.
For information on our full product range visit: www.whalepumps.com
This product is designed for use with freshwater. If it is intended for use with any other liquid, it is the user’s
responsibility to ensure that the materials are fully compatible with the liquids to be used and that a system of safe
working practice is applied to installation, use and maintenance.
Product Code Product Name Compatible with
EP1312 & EP1612
Whale Watermaster®
with
Easi-Push™ Plug
Whale Watermaster®
Exterior Socket
EP1322 & EP1622
Whale Watermaster®
with
Easi-Squeeze™ Plug
Truma Crystal II Housings
EP1642
Whale Watermaster®
with
Easi-Press™ Plug
Truma Ultraflow Housings

SPECIFICATION
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Product Codes EP1312, EP1322 EP1612, EP1622, EP1642
Voltage Voltage range 9.5V d.c. to 14.5V d.c. Voltage range 9.5V d.c. to 14.5V d.c.
Nominal Current Operating 3.5 - 3.8 Amps Operating 3.5 - 3.8 Amps
Recommended Fuse Size 5 Amp automotive 5 Amp automotive
Weight 0.5kg 0.5kg
Materials
Pump Body: ABS Seals: Nitrile®
Strainer: Polypropylene Impeller:
Stainless Steel Cable: PVC, Grease
Seal: Nitrile®
Wire: PVC insulated copper, Hose:
PVC, Plug: PBT
EP1612, EP1622
Pump Body: ABS Seals: Nitrile®
Strainer: Polypropylene Impeller:
Unfilled PP Cable: PVC, Grease
Seal: Nitrile® Wire: PVC insulated
copper, Hose: PVC, Plug: PBT
EP1642
Pump Body: ABS Seals: Nitrile®
Strainer: Polypropylene
Impeller: Unfilled PP Cable: PVC,
Grease Seal: Nitrile® Wire: PVC
insulated copper, Hose: PVC,
Plug: ABS
Accessories
(Available separately)
WF1230 - Aquasource Clear In-line
Water Filter - fits in pipework to
remove nasty taster and smells.
WF1230 - Aquasource Clear In-line
Water Filter - fits in pipework to
remove nasty tastes and smells.
Service Kits GP1352 - Replacement Submersible
Premium Pump
GP1652 - Replacement Submersible
High Flow Pump
Performance Data
Height Flow Rate Per Minute /
Current Draw Height Flow Rate Per Minute / Current Draw
0 m (0ft) 13.2 ltrs / 3.6 amps 0 m (0ft) 15.8 ltrs / 3.8 amps
1 m (3ft) 11.75 ltrs / 3.3 amps 1 m (3ft) 14.8 ltrs / 3.7 amps
3 m (9ft) 9.75 ltrs / 2.9 amps 3 m (9ft) 12.8 ltrs / 3.5 amps
Operating Temperature Range 3ºC to 40ºC 3ºC to 40ºC
Storage Temperature Range -30ºC to 60ºC -30ºC to 60ºC

CONTENTS
1. Principles of Operation
2. Application
3. Warnings
4. Parts List
5. Optional Extras
6. Installation
7. Instructions for Use
8. Maintenance
9. Helpful Hints
10. Trouble Shooting
11. Winterising
12. Service Support Details
13. EU Declaration of Conformity, Standards & Approvals
14. Patents and Trademarks
15. Warranty Statement
LIST OF IMAGES
Fig. 1 Connecting EP1612 & EP1312 to Whale Watermaster Socket
Fig. 2 Connecting EP1622 & EP1322 to Truma Crystal II Socket
Fig. 3 Connecting EP1642 to Truma Ultraflow Socket
Fig. 4 Securing EP1612 & EP1312 plug
Fig. 5 Securing EP1622 & EP1322 plug
Fig. 6 Securing EP1642 plug
Fig. 7 Removing EP1612 & EP1312 plug
Fig. 8 Removing EP1622 & EP1322 plug
Fig. 9 Removing EP1642 plug
Fig. 10 When filling the water container - EP1612
Fig. 11 When filling the water container - EP1642
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The Whale Watermaster® Exterior Pump Range allows an easy, secure connection between various socket housings
and an external water source.All models come with an uniquely designed plug, an extra flexible hose, a high quality
dust cover, safety strainer and narrow pump design. The Watermaster with Easi-Push™ Plug also comes with a built
in hose holder. The Watermaster with Easi-Press™ Plug comes with a built in hose holder and a protective plug
cover.
To the Fitter:
Check that the product is suitable for the intended application, follow these installation instructions and ensure all
relevant personnel read the points listed below. Also ensure that these operating instructions are passed on to the
end user.
To the User:
Please read the following carefully before installation
• Keep O-rings well lubricated to make the connection/removal of the plug to socket easier. Use a water based
lubricant such as silicone grease. PLEASE NOTE: DO NOT USE VASELINE TO LUBRICATE O-RINGS.
• Use protective cap cover to keep end clean and lubricated.
• Do not pull on locking plate when removing the handset from the socket.
• Clean contact strips often.
• Do not run pump constantly for more than 15 minutes
• Use hose holder to keep the pump off the ground when refilling water container.
• Drop pump into water container and shake to expel an air before inserting the plug into the socket.
Please note that the Whale Watermaster Exterior Pump Range is designed to work with the sockets listed as
compatible and a Whale Submersible Pump.
• This product is not designed for any other purpose than supplying water to a caravan or other
recreational vehicle system.
• Always disconnect power sources before installing or making connections.
• With all applications it is important that a system of safe working practice is applied to installation,
use and maintenance.
• Do not use the pump in water temperatures above 40ºC (100ºF).
• It is best to stand the pump vertically in the tank.
• Drop pump into water container and shake to expel an air before inserting the plug into the socket.
Do not use pump for other purposes other than stated in this document. Please note performance may vary
depending on the plumbing system and restrictions on outlets in your caravan.
Suitable for freshwater only.
Contact the Whale® technical helpline (028 9127 0531) for additional advice on this product or its installation.
2. APPLICATION
3. WARNINGS
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1. PRINCIPLES OF OPERATION

EP1612 Qty 1 Whale Watermaster® with Easi-Push™ plug and 12V d.c. Premium Pump
EP1312 Qty 1 Whale Watermaster® with Easi-Squeeze™ plug and 12V d.c. Premium Pump
EP1622 Qty 1 Whale Watermaster® with Easi-Push™ plug and 12V d.c. High Flow Pump
EP1322 Qty 1 Whale Watermaster® with Easi-Squeeze™ plug and 12V d.c. High Flow Pump
EP1642 Qty 1 Whale Watermaster® with Easi-Press™ plug and 12V d.c. High Flow Pump
• No extra parts are required to complete the system
• You can replace your Watermaster® submersible pump;
GP1352 Premium (For models EP1312, EP1322)
GP1652 High Flow (For models EP1612, EP1622, EP1642)
Please note - The manufacturer cannot be held responsible for claims arising from incorrect installation, unauthorised
modification or misuse of this product.
Ensure that the system is fully drained before starting the installation. To do this open and close all outlets to expell
water and air.
To connect the submersible pump;
Please check that the submersible pump can reach the bottom of the water container and that there is access to the
back of the socket.
Connect plug as shown below.
Step One
EP1312 / EP1612 EP1322/ EP1622 EP1642
Step Two
Ensure the socket lid is locked in place. Ensure the tabs are secured. Ensure the catch is secure.
You will hear a click.
4. PARTS LIST
5. OPTIONAL EXTRAS
6. INSTALLATION
Fig. 1 Fig. 2 Fig. 3
Fig. 6Fig. 5Fig. 4
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To disconnect the submersible pump, release as shown:
EP1312 / EP1612 EP1322/ EP1622 EP1642
Lift lid then pull plug to remove. Lift lid then squeeze release buttons to remove plug. Lift lid, press button then pull to remove plug.
Once the pump is removed, stow it in a clean, dry place and close the socket lid.
Handy Tip: When refilling your water container, the pump can be placed as shown;
EP1312 / EP1612 EP1642
The plug should always be removed from the external water socket before moving the caravan/motorhome and
stowed in a clean, dry place.
The Watermaster Plug is designed to be service free. The Submersible Pump can be replaced if required.
Premium - GP1352
High Flow - GP1652.
To obtain efficient running and maximum pump life, follow these easy steps:
• Ensure there is sufficient water in the container.
• Ensure maximum pumping period is not more than 15 minutes, continuous operation
• Ensure all hose connections are firm and watertight.
• Ensure the power supply is adequate. Low performance could result from a weak battery or
reduced voltage due to undersized wiring (we recommend wiring should be a minimum thickness of 2.5mm²).
• When replenishing the water supply, it is possible to create an air lock in the pump. As a result, the
pump will run noisily and give no flow. To remedy, unplug from the socket while keeping the pump
submerged to dislodge the air pocket in the pump. Also shaking the dual hose gently may dislodge
the air pocket in the pump. Alternatively switch off pump at main panel, open a tap outlet and switch
pump on again at the main panel.
7. INSTRUCTIONS FOR PUMP STORAGE WHEN NOT IN USE
8. MAINTENANCE
9. HELPFUL HINTS
Handy hose holder
Handy hose holder
Fig. 7 Fig. 8
Fig. 11
Fig. 10
Fig. 9
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The Whale Watermaster Exterior Pump Range does not require any additional winterising. However it must be
stored in clean dry place whien not in use.
For details of how to drain your water system for winter please visit www.whalepumps.com/rv
For installation or serviceable parts advice please contact Whale®Customer Support:
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.whalepumps.com
Declaration no.: EU-753.133-000
We the undersigned:
Name of manufacturer: Munster Simms Engineering Ltd
Address: 2 Enterprise Road, Bangor, BT19 7TA
Country: Northern Ireland
PROBLEM POSSIBLE SOLUTIONS
Pump will not run
Check at least one tap is open
Check the battery condition
Check the mains isolator switch is on
Check the pump isolator switch is on
Check the contacts in the plug and socket are clean and making contact
Check wiring connections
Check fuse (see fuse box)
Turn the pump isolation switch off and on again
The pump cycles on/off with
all taps and shower closed
Check for air or water leaks in taps and piping
Check that the non return valve in socket is free from grit by pushing a suitable blunt object, for example a
ballpoint pen into the socket nipple against the non-return valve holding the valve open to dislodge trapped
grit
Check within 1 year warranty. Contact retailer and replace pump
Runs continuously and does not
stop after 30 seconds Check all connections in pipework
11. WINTERISING
12. SERVICE SUPPORT DETAILS
10. TROUBLE SHOOTING
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13. EU DECLARATION OF CONFORMITY, STANDARDS & APPROVALS

Declare under our sole responsibility that the following apparatus:
Product description: Whale Watermaster Exterior Pump Range
Model name and no.: Whale Watermaster® with Easi-Press(TM) Plug EP1642
Brand name: Whale(R)
Is in conformity with the following relevant EU Legislation:
EMC directive 2004/108/EC
Based on the following harmonized standards:
EN55014-1:2000 EMC Emissions
EN55014-2:1997 EMC Immunity
And therefore complies with the essential requirements of those directives.
Additional information:
Technical file number: TF-753.133-000
Location of technical file: Munster Simms Engineering Ltd, 2 & 2A Enterprise Road , Belfast, BT19 7TA
Year mark first applied: 2014
Limitations of use: For use with Truma Ultraflow Compact and Ultraflow Filter Housings only
Name and position of person binding the manufacturer or authorised representative:
Signature:
Name: Stanley McFarland
Function: Group Technical Director
Location: Munster Simms Engineering Ltd
2 Enterprise Road , Belfast, BT19 7TA
Date of Issue: April 2014
CE marked
Whale Watermaster® with Easi-Press™ Plug is protected by the following pending Patent Application; UK patent
application no. 1321969.6
Whale®, Watermaster® and Whale Watermaster® are registered trademarks of Munster Simms Engineering Limited,
Bangor, Northern Ireland trading as Whale®. Easi-Push™, Easi-Press™ and Easi-Squeeze™are unregistered
trademarks of Munster Simms Engineering Limited, Bangor, Northern Ireland trading as Whale®.
This product is protected by a 1 year warranty, for full details of our warranty statement please see enclosed leaflet.
©Copyright Whale 2014- All rights reserved.
WHALE®, is a registered trademark of Munster Simms Engineering Limited, Bangor, Northern Ireland trading as
Whale. Whale’s policy is one of continuous improvement and we reserve the right to change specifications without
prior notice. Illustrations are for guidance purposes only.
Please note that by contacting Whale Support you will be indicating your consent to receiving product updates, recall
information, help guides and appropriate marketing messages from us via post, email or telephone unless you
indicated an objection to receiving such messages.
Munster Simms Engineering Ltd.
2 Enterprise Road, Bangor, N. Ireland BT19 7TA
Tel: [phone] Fax: [phone]
Web: www.whalepumps.com Email: [e-mail]
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14. PATENTS AND TRADEMARKS
15. WARRANTY
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