Whiteley Electronics ITENSBLL User manual

HEALTHCARE
WHITELEY
www.whiteleyhealthcare.com.au
Phone: [phone] Fax: [phone]
Email: [e-mail]
Mail: PO Box 576, Hornsby NSW 1630 Australia
ITens
Itens Large Wing Kit Blue
Gives the maximum coverage for your pain sites. The large wings are de-
signed to provide a bigger coverage area of pain relief for back, shoulder, and
other large treatment areas. The iTENS will give you up to 24 hours of use per
charge for continuous pain relief. Includes: iTENS Device with rechargeable
lithium-ion battery installed. Large Wings with Laser printed silver conductive
surface. Charging dock with USB charging cable. One set of reusable Gel
Pads. Large Wing Span is 6.35 x 15.2cm (2.5" x 6.5").
Code: Description: Size:
ITENSBLL Itens Large Wing Kit Blue 6.35 x 15.2cm Wing Span
Code: Description: Size:
ITENSBLLA Itens Wing Large Blue 6.35 x 15.2cm Wing Span
Code: Description: Size:
ITENSGRLSA Itens Long Strip Electrode Green 3.8 x 17.8cm Strip
Itens Wing Large Blue
The Large Wings Accessory is interchangeable with the device that is
included with both the Small Wings and Large Wings iTENS. The Large
Wings Accessory gives the maximum coverage for your pain sites. The
large wings are designed to provide a bigger coverage area of pain relief
for back, shoulder, and other large treatment areas. Includes: Large
Wings with Laser printed silver conductive surface 6.35 x 15.2cm (2.5" x
6.5"). TENS device sold separately.
Itens Long Strip Electrode Green
The Long Strip Accessory is interchangeable with the device that is included
with both the Small Wings and Large Wings iTENS. The long strip provides
TENS therapy for long length coverage for pain that radiates downward.
Multiple iTENS devices can be used in conjunction for optimal relief. Designed
for the sciatic nerve, IT band, tendons, and other long treatment areas.
Includes: Long Strip with Laser printed silver conductive surface 3.8 x 17.8cm
(1.5" x 7"). TENS device sold separately.
WORKS IN
THREE EASY STEPS
PEEL N’ STICK GEL PLACE ON PAIN SITE LAUNCH APP
If you have back pain, arthritis, carpal tunnel or any other
external nerve pain condition, the iTENS can help.
The world’s first true wireless TENS
therapy device that is controlled with
an IOS or Android based app!

HEALTHCARE
WHITELEY
www.whiteleyhealthcare.com.au
Phone: [phone] Fax: [phone]
Email: [e-mail]
Mail: PO Box 576, Hornsby NSW 1630 Australia
ITens
Code: Description:
ITRODELG Itens Gel Pad Large Blue
Code: Description:
ITRODESTR Itens Gel Pad Strip
Itens Gel Pad Large Blue
Peel-n-stick Gel pads are available for all sizes of iTENS device wings. These
reusable gel pads are good for 10 applications. Each package contains 3 sets of
gel pads.
Itens Gel Pad Strip
Peel-n-stick Gel pads are available for all sizes of iTENS device wings. These
reusable gel pads are good for 10 applications. Each package contains 3 sets
of gel pads.
ITens Instructions - Questions & Answers
Set up & Usage
How do I set up my Tens
There are two main steps in setting up and pairing your iTENS device: making the device discoverable and linking to the app.
1.Press and hold center button for 3 seconds to place device in discoverable mode. The LED light will begin flashing on
the device which means discoverable mode is active. Bluetooth must be turned on in your smartphone settings to pair
with device.
2.From the app, press the chain link icon on the home screen to search and pair with all available iTENS devices. If you are
using more than one iTENS, select all located devices when pairing. A solid light on the device indicates that the app and
device have been successfully paired.
Do I have to pair/sync to my app every time?
No, you should not have to pair the iTENS device to your app with every use. Make sure that once the device is paired,
you use the on-app screen to control the device, including turning the device on and off. Center button acts as an hard
reset/|pairing button, do not use the button on the device to turn it off, or it will reset your pairing settings.
Can I use the device without the app?
Yes, but we recommend using the app, the manual operation of the device will give you access to one basic program and
does not provide the options available on the app. The area above and below the center button can be used for manually
controlling the intensity increase/decrease. The area above increases the intensity and the area below decreases the
intensity. However, it is recommended that the intensity be adjusted via the app versus the manual controls.
How do I download the app?
Search Google Play or The App Store for “Tens”.
Why is the LED blinking?
It is either in pairing mode or it means you need to change your batteries. The blinking red indicates low battery.

HEALTHCARE
WHITELEY
www.whiteleyhealthcare.com.au
Phone: [phone] Fax: [phone]
Email: [e-mail]
Mail: PO Box 576, Hornsby NSW 1630 Australia
ITens
Device Maintenance
How do I charge my TENS?
The iTENS arrives with the device magnetically installed into the wings. Remove the iTENS from the wings with a twist and
pull. Place the iTENS device into the docking station, lining up the small gold prongs on the dock with the indentations on
the iTENS device. The docking station will magnetically lock the device into place. The docking station uses the USB cord to
charge, and an additional AC adapter can be purchased separately to convert the USB cord to a wall charger.
What kind of battery does my TENS use?
The iTENS device uses an energy efficient rechargable lithium-ion battery.
How often do I charge the battery in my TENS device?
The lithium-ion battery will last for approximately 24-36 hours before needing to be charged, depending on the intensity.
How do I clean my TENS?
iTENS Gel Pads are single person use. The iTENS will accumulate some gel pad residue on the silver area on the wings as you
peel the gel on and off. Periodically it is good to remove this gel residue by wetting the wing, and rubbing the gel off with a
paper towel. To clean the device, use a damp cloth to wipe it down. Damage to the device will occur if it is submerged in wa-
ter or other liquids. The iTENS is manufactured with water detection technology to detect exposure to water that may cause
damage to the electronics and void the product warranty.
How do I store my TENS?
iTENS should be stored in either the carrying case (sold separately) or in the zip lock poly bag included in the kit so that the
gel pads do not dry out. Always keep the gel pads covered with the clear plastic film and stored in a zip lock bag for their
longest lifespan possible.
Gel Pad Information
Do I have to use the gel pads?
Yes, the iTENS device can only be used with the gel pads designed specifically for the iTENS. Failure to do so can result in
skin irritation or burns. Do not attempt to use the device without gel pads.
How many times can I use the gel pads?
The gel pads can be used for 7-10 sessions. Beyond this point, the quality of stimulation will diminish. To enhance the gel pad
stickiness, dab a few drops of water onto the gel to re-hydrate the gel pad. Dry it before applying to the skin. Excessive oil,
moisturizers, and perspiration will affect the gel pads’ ability to adhere properly. You should always clean the treatment area
with soap and water, and trim excessive hair before applying your iTENS to ensure optimal adhesion. The number of uses you
can gain from the gel pads will vary, primarily due to skin preparation. Humidity vs. dry climates can also affect lifespan, as
well as proper storage of the gel pads, which is very important.
How long will the wings last?
The wings will last approximately 6 months, however, it really depends how much or how little you use your device. Wings will
begin to show wear and tear after a multitude of uses. Once the wings get really worn, you will begin to notice the intensity is
not as effective and sensation of stimulation has severely weakened. At this time, we advise replacement of the wings.

HEALTHCARE
WHITELEY
www.whiteleyhealthcare.com.au
Phone: [phone] Fax: [phone]
Email: [e-mail]
Mail: PO Box 576, Hornsby NSW 1630 Australia
ITens
IOS Compatability
iPhone 5, iPhone 5s, iPhone 5c, iPhone 6, iPhone 6 Plus, iPhone 5, iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, iPhone
8, iPhone 8 Plus and iPhone X.
iPad 5th Generation, iPad Air, iPad Air 2, iPad Mini 2, iPad Mini 3, iPad Mini 4, iPad Pro 9.7 inch, iPad Pro 10.5 inch,
1st Generation iPad Pro 12.9 inch, 2nd generation iPad Pro 12.9 inch
IPod Touch 6th Generation
iOS 8X, iOS 9X iOS 10X and iOS 11
Not compatible with Samsung Android devices.
Android Compatability:
MODEL: VERSION OF OS: TEST RESULT:
MEIZU MX5 Unknown OK
MI3 4.4.4 OK
NEXUS 4 4.4/5.0 OK
GALAXY S6 EDGE 5.1 OK
GALAXY S6 5.1 OK
GALAXY S5 5.0.1 OK
GALAXY S4 5.0.1 OK
GALAXY A5 Unknown OK
HONOR 7 Unknown OK
REDMI 4.4 Fail
M1 NOTE 4.4.4 Lost Connection
MEIZU MX4 5.0.1 OK
HTC ONE M8 Unknown Lost Connection
NEXUS 5X 6 .0 . 1 / 7.0 / 7.1 OK
LG G5 6.0.1/7.0 OK
COOLPAD 8675A 5.0.1 OK

HEALTHCARE
WHITELEY
www.whiteleyhealthcare.com.au
Phone: [phone] Fax: [phone]
Email: [e-mail]
Mail: PO Box 576, Hornsby NSW 1630 Australia
ITens
iTens Placement: