wibutler Pro WG2001 User manual

wibutler pro (2. Gen.)
Model WG2001
User manual
EN
Last updated in November 2022

Hello!
Thank you…
…for choosing wibutler pro. The smart gateway connects products from different manufacturers that
can be controlled via the wibutler app. Your advantages: full flexibility! Decide which products you want
to use and whether you add them yourself or have support from a professional to install them.
This manual…
...describes the installation and basic information of the wibutler pro (2. Gen.), hereinafter referred to
as wibutler pro, and is intended for craftsmen and users who want to put the product into operation.
Be sure to read this whole manual before using your wibutler pro for the first time. Please pay
particular attention to the “Safety Instructions”. Keep the manual or pass it to the subsequent owner, if
the owner changes. We assume no liability for consequential damages that result from disregarding
this manual. You will not find instructions for accessories and field devices in this manual, but in the
individual instruction manuals.
System requirements
A Smartphone or tablet running at least iOS 12 or Android 5.0 and a router with internet connection are
needed in order to use the full range of functions.
Note on Firmware Update
With the firmware updates for the wibutler pro we are introducing new functions, adding
further compatible devices or fixing errors in the system. Therefore, always download and
install firmware updates when they are suggested to you. This is the only way we can enable
you to use all functions and products without any issues.
Any questions?
The wibutler community will help you out:
wibutler.com/community
User manual – wibutler pro (2. Gen.) 2

Table of content
1 Shipment 4
2 Safety Instructions 5
2.1 Symbol Explanations 5
2.2 Safety Information 5
3 Overview of wibutler pro 6
4 Connecting cables 7
5 Ideal installation site 8
5.1 Overview of supported radio systems 9
6 App download 9
7 Setup 10
7.1 Setup with router 10
7.2 Setup without router 10
8 Login as service user 11
9 Support and community 11
10 Operation modes 11
11 Restoring factory settings 12
12 Forgotten password 12
13 Legal notes 13
14 Technical data 14
15 Disclaimer of liability 15
16 Warranty 15
17 Imprint 16
User manual – wibutler pro (2. Gen.) 3

1 Shipment
wibutler pro (2. Gen.)
Ethernet cable
Power supply unit
Wall mounting kit
Note
The power supply unit and ethernet cable included may not appear exactly as depicted.
User manual – wibutler pro (2. Gen.) 4

2 Safety Instructions
2.1 Symbol Explanations
Caution!
Dangers are pointed out here.
Note
Important information is pointed out here.
2.2 Safety Information
The wibutler pro meets international safety standards. However, when operating the device,
certain safety precautions must be taken. Please read the following safety instructions carefully.
Model and serial numbers, as well as information concerning the operating voltage, can be found
on the bottom of the device and the included power supply. Further information at “Legal notes”.
Caution!
●Never remove the wibutler pro’s casing. (The device is maintenance-free.) Opening
the device immediately revokes the warranty.
●In case of danger pull out the mains plug.
●Do not insert undesignated objects in holes, sockets, or other openings in the casing.
●Inappropriate handling can lead to electric shock.
●Using an incorrect power supply unit can cause severe injury to persons and damage
to equipment. Always use the power supply unit provided.
●The wibutler pro is not meant to be operated with certain (i.e. medical) devices.
●Some devices may not be operated without surveillance (devices that harbour a
potential fire hazard).
Note
●Do not use the wibutler pro in hot, cold, moist, dusty or unventilated environments.
Do not place it on fabric or carpets.
●Do not place any objects on top of the device. Do not drop or shake the device.
●Never operate the wibutler pro near open flames or devices that emit heat. Avoid
direct sunlight on the device.
User manual – wibutler pro (2. Gen.) 5

3 Overview of wibutler pro
*The marking information is located at the bottom of the device.
Ethernet port
If using an ethernet network, the ethernet
cable included can be connected here.
USB 2.0 ports
These ports meet USB 2.0 specifications, but
are also compatible with USB 3.0 and USB
1.x devices. Each USB device with up to
500mA maximum current consumption can
be connected.
Power port
Port for connecting the included power
supply unit.
Service button
The service button is mainly needed for
“Setup”.
Wall mounting
See also “Ideal installation site”.
User manual – wibutler pro (2. Gen.) 6

4 Connecting cables
Follow these steps to prepare your wibutler pro for setup:
1. Connect your wibutler pro via ethernet cable to a free port on your router
Note: If you use a Fritz! Box router, do not use the first port to connect the wibutler pro,
as experience has shown that this can lead to network problems.
2. Connect the wibutler pro to a power outlet using the power supply unit included.
Caution!
The power supply unit of the previous model is not compatible and must not be used!
Note
The permanently installed Schuko socket for the plug-in power supply must be located
near the device and must be freely accessible.
3. wibutler pro is ready for use when the Power LED on the top emits a steady white light.
Note: If the Power LED lights up yellow, there is no connection to the internet which will
lead to restrictions on cloud services. Please check the connection to the router and / or
internet connection of the router.
User manual – wibutler pro (2. Gen.) 7

5 Ideal installation site
Since the wibutler pro communicates via radio, the correct placement in your house / flat is
crucial for the stability of the system.
Note
Please note the following when choosing your installation location:
●an easily accessible power outlet is required to operate the wibutler pro
●the wibutler pro should be placed as centrally and free-standing as possible with
compatible devices as close as possible
●avoid obstacles as the crow flies to the wibutler pro, such as walls, ceilings or
cupboards. These can affect the radio range.
If you would like to mount your wibutler pro on a wall, the drillings match the distance between
the holes that result from using a Din A4 puncher. Use the following figure as a guide for wall
mounting:
Caution!
When drilling, make sure that there are no electrical wires or other supply lines in the
wall below.
User manual – wibutler pro (2. Gen.) 8

5.1 Overview of supported radio systems
These ranges relate to empirical values and can vary depending on the environment.
Frequency
[MHz]
Range [m]
(indoor/
outdoor)
Number of addable devices
ISO/IEC 14543-3-10
868
30/100
Smart ACK1devices: 15
Actuators: 126
Sensors: unlimited
IEEE 802.15.4
2400
10/50
Devices: an almost unlimited number of
devices. More than 100 added devices might
cause technical limitations however,
depending on the spatial distribution of the
sensors.
IEEE 802.11 a/b/g/n
2400
10/50
Depending on the network configuration and
on the devices already known within the
network.
1Smart ACK stands for Smart Acknowledgement. This technique enables the processor of the actuator to communicate
bidirectionally with the gateway
6 App download
To download the wibutler app, simply open the camera on your smartphone / tablet and scan the
QR code above. Or go to the AppStore or PlayStore, search for wibutler and install it. To use our
app, your smartphone / tablet needs at least iOS 12 or Android 5.0.
User manual – wibutler pro (2. Gen.) 9

7 Setup
7.1 Setup with router
1. Connect the cables, as shown in “Connecting cables”
2. Download and install the wibutler app on your smartphone / tablet
3. Connect your smartphone or tablet with the router’s WLAN
4. Start the wibutler app
5. The app will then guide you through the next steps
7.2 Setup without router
If you do not have the option of integrating the wibutler pro into an existing network via ethernet
cable, you can still set up the wibutler pro and teach-in devices. Therefore the wibutler pro
creates its own access point that can then be accessed by your smartphone / tablet.
1. Connect the power cable to a power outlet, as shown in “Connecting cables”
2. Download and install the wibutler app on your smartphone / tablet
3. Start the wibutler app
4. Tap on You can’t find your wibutler pro or want to set up a new one? at the bottom of the
home screen
5. Select wibutler pro (2. Gen.)
6. The app will then guide you through the next steps
While in access point mode the wibutler pro has no internet connection. It can not be accessed
remotely and no firmware updates can be downloaded or installed.
Since the access point mode is not intended for continuous operation, it is automatically
deactivated after 12 hours. To deactivate it manually, press and hold the service button for 3
seconds until the service LED above lights up white.
Note
Entering access point mode requires information from the service card that is enclosed with your
wibutler pro.
User manual – wibutler pro (2. Gen.) 10