wibutler Pro WG2001 User manual

wibutler pro (2. Gen.)
Model WG2001
User manual
EN
Last updated in November 2022

Hello!
Thank you…
…for choosing wibutler pro. The smart gateway connects products from different manufacturers that
can be controlled via the wibutler app. Your advantages: full flexibility! Decide which products you want
to use and whether you add them yourself or have support from a professional to install them.
This manual…
...describes the installation and basic information of the wibutler pro (2. Gen.), hereinafter referred to
as wibutler pro, and is intended for craftsmen and users who want to put the product into operation.
Be sure to read this whole manual before using your wibutler pro for the first time. Please pay
particular attention to the “Safety Instructions”. Keep the manual or pass it to the subsequent owner, if
the owner changes. We assume no liability for consequential damages that result from disregarding
this manual. You will not find instructions for accessories and field devices in this manual, but in the
individual instruction manuals.
System requirements
A Smartphone or tablet running at least iOS 12 or Android 5.0 and a router with internet connection are
needed in order to use the full range of functions.
Note on Firmware Update
With the firmware updates for the wibutler pro we are introducing new functions, adding
further compatible devices or fixing errors in the system. Therefore, always download and
install firmware updates when they are suggested to you. This is the only way we can enable
you to use all functions and products without any issues.
Any questions?
The wibutler community will help you out:
wibutler.com/community
User manual – wibutler pro (2. Gen.) 2

Table of content
1 Shipment 4
2 Safety Instructions 5
2.1 Symbol Explanations 5
2.2 Safety Information 5
3 Overview of wibutler pro 6
4 Connecting cables 7
5 Ideal installation site 8
5.1 Overview of supported radio systems 9
6 App download 9
7 Setup 10
7.1 Setup with router 10
7.2 Setup without router 10
8 Login as service user 11
9 Support and community 11
10 Operation modes 11
11 Restoring factory settings 12
12 Forgotten password 12
13 Legal notes 13
14 Technical data 14
15 Disclaimer of liability 15
16 Warranty 15
17 Imprint 16
User manual – wibutler pro (2. Gen.) 3

1 Shipment
wibutler pro (2. Gen.)
Ethernet cable
Power supply unit
Wall mounting kit
Note
The power supply unit and ethernet cable included may not appear exactly as depicted.
User manual – wibutler pro (2. Gen.) 4

2 Safety Instructions
2.1 Symbol Explanations
Caution!
Dangers are pointed out here.
Note
Important information is pointed out here.
2.2 Safety Information
The wibutler pro meets international safety standards. However, when operating the device,
certain safety precautions must be taken. Please read the following safety instructions carefully.
Model and serial numbers, as well as information concerning the operating voltage, can be found
on the bottom of the device and the included power supply. Further information at “Legal notes”.
Caution!
●Never remove the wibutler pro’s casing. (The device is maintenance-free.) Opening
the device immediately revokes the warranty.
●In case of danger pull out the mains plug.
●Do not insert undesignated objects in holes, sockets, or other openings in the casing.
●Inappropriate handling can lead to electric shock.
●Using an incorrect power supply unit can cause severe injury to persons and damage
to equipment. Always use the power supply unit provided.
●The wibutler pro is not meant to be operated with certain (i.e. medical) devices.
●Some devices may not be operated without surveillance (devices that harbour a
potential fire hazard).
Note
●Do not use the wibutler pro in hot, cold, moist, dusty or unventilated environments.
Do not place it on fabric or carpets.
●Do not place any objects on top of the device. Do not drop or shake the device.
●Never operate the wibutler pro near open flames or devices that emit heat. Avoid
direct sunlight on the device.
User manual – wibutler pro (2. Gen.) 5

3 Overview of wibutler pro
*The marking information is located at the bottom of the device.
Ethernet port
If using an ethernet network, the ethernet
cable included can be connected here.
USB 2.0 ports
These ports meet USB 2.0 specifications, but
are also compatible with USB 3.0 and USB
1.x devices. Each USB device with up to
500mA maximum current consumption can
be connected.
Power port
Port for connecting the included power
supply unit.
Service button
The service button is mainly needed for
“Setup”.
Wall mounting
See also “Ideal installation site”.
User manual – wibutler pro (2. Gen.) 6

4 Connecting cables
Follow these steps to prepare your wibutler pro for setup:
1. Connect your wibutler pro via ethernet cable to a free port on your router
Note: If you use a Fritz! Box router, do not use the first port to connect the wibutler pro,
as experience has shown that this can lead to network problems.
2. Connect the wibutler pro to a power outlet using the power supply unit included.
Caution!
The power supply unit of the previous model is not compatible and must not be used!
Note
The permanently installed Schuko socket for the plug-in power supply must be located
near the device and must be freely accessible.
3. wibutler pro is ready for use when the Power LED on the top emits a steady white light.
Note: If the Power LED lights up yellow, there is no connection to the internet which will
lead to restrictions on cloud services. Please check the connection to the router and / or
internet connection of the router.
User manual – wibutler pro (2. Gen.) 7

5 Ideal installation site
Since the wibutler pro communicates via radio, the correct placement in your house / flat is
crucial for the stability of the system.
Note
Please note the following when choosing your installation location:
●an easily accessible power outlet is required to operate the wibutler pro
●the wibutler pro should be placed as centrally and free-standing as possible with
compatible devices as close as possible
●avoid obstacles as the crow flies to the wibutler pro, such as walls, ceilings or
cupboards. These can affect the radio range.
If you would like to mount your wibutler pro on a wall, the drillings match the distance between
the holes that result from using a Din A4 puncher. Use the following figure as a guide for wall
mounting:
Caution!
When drilling, make sure that there are no electrical wires or other supply lines in the
wall below.
User manual – wibutler pro (2. Gen.) 8

5.1 Overview of supported radio systems
These ranges relate to empirical values and can vary depending on the environment.
Frequency
[MHz]
Range [m]
(indoor/
outdoor)
Number of addable devices
ISO/IEC 14543-3-10
868
30/100
Smart ACK1devices: 15
Actuators: 126
Sensors: unlimited
IEEE 802.15.4
2400
10/50
Devices: an almost unlimited number of
devices. More than 100 added devices might
cause technical limitations however,
depending on the spatial distribution of the
sensors.
IEEE 802.11 a/b/g/n
2400
10/50
Depending on the network configuration and
on the devices already known within the
network.
1Smart ACK stands for Smart Acknowledgement. This technique enables the processor of the actuator to communicate
bidirectionally with the gateway
6 App download
To download the wibutler app, simply open the camera on your smartphone / tablet and scan the
QR code above. Or go to the AppStore or PlayStore, search for wibutler and install it. To use our
app, your smartphone / tablet needs at least iOS 12 or Android 5.0.
User manual – wibutler pro (2. Gen.) 9

7 Setup
7.1 Setup with router
1. Connect the cables, as shown in “Connecting cables”
2. Download and install the wibutler app on your smartphone / tablet
3. Connect your smartphone or tablet with the router’s WLAN
4. Start the wibutler app
5. The app will then guide you through the next steps
7.2 Setup without router
If you do not have the option of integrating the wibutler pro into an existing network via ethernet
cable, you can still set up the wibutler pro and teach-in devices. Therefore the wibutler pro
creates its own access point that can then be accessed by your smartphone / tablet.
1. Connect the power cable to a power outlet, as shown in “Connecting cables”
2. Download and install the wibutler app on your smartphone / tablet
3. Start the wibutler app
4. Tap on You can’t find your wibutler pro or want to set up a new one? at the bottom of the
home screen
5. Select wibutler pro (2. Gen.)
6. The app will then guide you through the next steps
While in access point mode the wibutler pro has no internet connection. It can not be accessed
remotely and no firmware updates can be downloaded or installed.
Since the access point mode is not intended for continuous operation, it is automatically
deactivated after 12 hours. To deactivate it manually, press and hold the service button for 3
seconds until the service LED above lights up white.
Note
Entering access point mode requires information from the service card that is enclosed with your
wibutler pro.
User manual – wibutler pro (2. Gen.) 10

8 Login as service user
This user is primarily intended for craftsmen to gain access to protected regulations and to
teach-in PRO-devices.
The service card, more precisely the service key printed on it, is required for this login. It is
included with your wibutler pro.
Follow these steps to sign in as service user on your wibutler pro:
1. Open the wibutler app
2. Go to the home screen
3. Tap onto the 3-dot-icon in the right of the wibutler pro
4. Choose Sign in as service user
5. The app will then guide you through the next steps
9 Support and community
For step-by-step instructions, FAQs and more information, visit wibutler.com/support
In our community users can exchange ideas, ask questions and actively participate in shaping the
further development of wibutler. You can find it at wibutler.com/community
If you want to expand your wibutler system or need detailed information on our compatible
devices, visit shop.wibutler.com
10 Operation modes
The wibutler pro has two LEDs that indicate its operation mode.
The Power LED is the one on the top and informs about the general status of the wibutler pro.
Power LED
Meaning
white (flashing)
System starts up
white (permanently glowing)
System is running
yellow (permanently glowing)
System running without internet connection (Voice assistant,
remote access and updates are not reachable)
magenta (flashing)
Delivery conditions are being restored
User manual – wibutler pro (2. Gen.) 11

At the back of your wibutler pro, above the service button, is the service LED. It shows the
currently active mode and gives feedback when changing modes via the service button.
Service LED
Meaning
off / white
Standard mode
blue (permanently glowing)
Service mode (automatically deactivated after 12 hours)
blue (flashing)
Access point mode (automatically deactivated after 12 hours)
11 Restoring factory settings
When restoring the delivery conditions, all saved user data, devices and logins are deleted. The
firmware version of the wibutler pro remains in effect.
Perform these steps to reset the wibutler pro:
1. Disconnect the wibutler pro from the power supply
2. Press and hold the service button on the back
3. Hold down the service button and reconnect wibutler pro to the power grid
4. Keep pressing the service button and release it when the service LED above it lights up
magenta
5. Press the service button again briefly to confirm
After that the wibutler pro restores the delivery status and then restarts. As soon as the power
LED glows white again, the process is completed.
12 Forgotten password
If you forgot the password for your user admin account, follow these steps:
1. Open the wibutler app
2. Go to the home screen
3. Tap onto the 3-dot-icon in the right of the wibutler pro
4. Choose to account management
5. The app will then guide you through the next steps
User manual – wibutler pro (2. Gen.) 12

13 Legal notes
Storage
When not in use, the wibutler pro should be stored in its original packaging in a cool,
dry location, between +5°C and +40°C.
Cleaning
Before cleaning the wibutler pro, always disconnect it from the power supply. Clean
the device with a clean and dry cloth. Cleaning agents should be avoided.
Use
The device should reach room temperature before being operated. Unpack the device
carefully. Rough handling, knocks, and vibrations can damage the wibutler pro. To
avoid abuse, never pass on access data to a third party. Should the device be set up in
a publicly accessible location, it is recommended to take a photo or copy the label
from the underside of the device and then remove it. The device may only be installed
and operated in living or heated rooms.
Installation site
To avoid reflections when working in front of a screen, this product must not be placed
in the immediate vicinity of the visual field.
EU conformity
Hereby, the DBT Digital Building Solutions GmbH & Co. KG declares that the radio
equipment type WG2001 is in compliance with directive 2014/53/EU.
The full text of the EU declaration is available at:
wibutler.com/compliance
Open source conformity
The software of the wibutler pro contains open source elements.
Further information at wibutler.com/open-source
Product Recycling
Devices marked with this symbol must not be disposed of with normal household
waste. Instead, hand them over to a recycling center for electrical and electronic
equipment waste
User manual – wibutler pro (2. Gen.) 13

14 Technical data
wibutler pro (2. Gen.)
Model number
WG2001
Rated voltage
5 V
Current consumption (typ.)
0.25 A
Current consumption (max.)
USB output current per Port
USB output current total
3 A
0.5 A
1 A
Connections
1 x LAN 10/100 MBit (RJ45)
1 x Power Supply (5.5 mm x 2.1 mm)
2 x USB 2.0 (Type A)
Radio standards
ISO / IEC 14543-3-10
Operating frequency: 868.3 MHz
Radiated power: Pmax: 2 dBm EIRP
IEEE 802.15.4
Operating frequency: 2400 bis 2483.5 MHz
Radiated power: Pmax: 10 dBm EIRP
IEEE 802.11 a/b/g/n
Operating frequency: 2400 bis 2483.5 MHz
Radiated power: Pmax: 20 dBm EIRP
Protection class
III
Rated temperature
0 °C to +40 °C
Rated humidity
5 % to 90 %
Product size (WxHxD)
132 mm x 26 mm x 132 mm
Power Supply Unit
Rated voltage
110 to 230 V
Rated frequency
50 / 60 Hz
Output voltage
5 V
Output current
3 A
Protection class
II
User manual – wibutler pro (2. Gen.) 14

Rated temperature
0 °C to +40 °C
Rated humidity
10 % to 90 %
15 Disclaimer of liability
1. The DBT Digital Building Solutions GmbH & Co. KG is not liable for defects or errors that
refer to:
●incorrect mounting or installation
●disregard of installation or user manual, inappropriate operation or stress
●external influences, such as collisions, hits or atmospheric conditions
●third party changes or repairs (DBT Digital Building Solutions GmbH & Co. KG is
solely responsible for repairs)
●use of inappropriate accessory parts
●defects caused by incorrect overvoltages, push notifications or malfunctions
caused by frequency overlay or other
1. DBT Digital Building Solutions GmbH & Co. KG is not liable for financial losses resulting
from the temporary or permanent failure of one or more servers made available for use
or their unavailability by the contractual partner, unless the failure or unavailability is due
to intentional or grossly negligent behavior on the part of DBT Digital Building Solutions
GmbH & Co. KG. This applies especially for the loss of data.
2. DBT Digital Building Solutions GmbH & Co. KG is not liable for compatible products from
other manufacturers and assumes no responsibility for correct function.
16 Warranty
Statutory warranty conditions apply.
User manual – wibutler pro (2. Gen.) 15

17 Imprint
DBT Digital Building Solutions GmbH & Co. KG
Weseler Straße 539
48163 Münster
Germany
Phone: [phone]
Fax: [phone]
[email protected]
wibutler.com
CEO:
Michael Jüdiges
Contents and structure of this user manual are protected by copyright.
Duplication of information and data, especially the use of texts, text components or photo/pictorial material,
is not permitted without prior approval by DBT Digital Building Solutions GmbH & Co. KG.
wibutler is a trademark of DBT Digital Building Solutions GmbH & Co. KG.
Designed and developed in Münster <3
wibutler.com
© DBT Digital Building Solutions GmbH & Co. KG, Münster. All rights reserved.
User manual – wibutler pro (2. Gen.) 16