Widex Senso P-CIC User manual

User’s instructions
The Senso P-System:
P-CIC
Completely-in-the-Canal
and Mini Canal

2
Contents
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Getting to know the instrument. . . . . . . . . . . . . . . 4
Placing the battery
in the battery compartment . . . . . . . . . . . . . . . . . . 6
Recommended energy source:
Zinc Air battery type 10 . . . . . . . . . . . . . . . . . . . . . 8
Turning the hearing aid on and off . . . . . . . . . . . . 9
Beginning to use the hearing aid . . . . . . . . . . . . . 11
Inserting your Senso P-CIC
or Mini Canal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Removing the hearing aid . . . . . . . . . . . . . . . . . . 14
Automatic adjustment of loudness. . . . . . . . . . . . 15
Keeping your Senso P-CIC
and Mini Canal clean . . . . . . . . . . . . . . . . . . . . . . 16
Important . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
When not in use . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Caring for your hearing aid . . . . . . . . . . . . . . . . . 22
There is only one way . . . . . . . . . . . . . . . . . . . . . . 23
In case of malfunction. . . . . . . . . . . . . . . . . . . . . . 24

Introduction
Your Widex Senso P-CIC hearing aid is a very in-
tricate, high precision electronic unit. It has been
carefully designed to withstand years of wear, un-
der the varying conditions the typical user finds
him or herself in each day. However, your hearing
aid may be damaged if exposed to extreme condi-
tions, severe blows, or general neglect.
To get full satisfaction from the quality and the
performance we have built into your new Widex
hearing aid, please handle it with care, and read
the instructions carefully.
At the back of this manual you will find a user’s
troubleshooting guide, which will help you in situ-
ations where your hearing aid does not perform
according to your expectations.
3

Getting to know
the instrument
On the drawing (see p. 5) you will find the most
important features and functions of the hearing
aid.
A. Microphone opening
B. Microphone cover/battery compartment
C. Sound outlet
D. Nail grip on the battery door
E. Removal line
(Mini Canal aids may not have this
feature)
F. Front relief vent opening
G. Rear relief vent opening
The right hearing aid is identified
by a red dot or a red shell.
The left hearing aid is identified
by a blue dot or a blue shell.
The first two digits in the serial number
indicate the year of manufacture.
4

With your hearing aid you will find the following
cleaning accessories. Details about their use are
provided on page 16:
•battery magnet
•brush
• vent cleaning tool
• soft cloth
5
A.
B.
C.
D.
E. F.

Placing the battery in the
battery compartment
Remove the battery sealing
label and clean the battery
carefully with a soft dry
cloth to remove any sticky
residue. Then insert it in
the battery compartment.
The battery is placed
correctly when the flat
side with the little hole
in the middle is facing
towards the open face of
the battery compart-
ment. Most batteries are
marked with a small
plus (+). This plus should
face in the direction indi-
cated by the small plus
(+) printed on the lower
part of the battery com-
partment.
If the battery compartment does not close easily,
the battery is placed incorrectly in the compart-
ment.
6

Always place the battery in the actual battery
compartment and not in the open space inside the
hearing aid.
When changing batteries, hold the hearing aid
over a table or change batteries in a carpeted room.
Exhausted batteries: If you hear four rapid
beep-tones while wearing your hearing aid, it is
an indication that you should exchange the bat-
tery as soon as possible, as the battery is nearly
exhausted. Once the battery is totally exhausted,
the hearing aid will be totally silent.
Never let an exhausted battery remain in the
hearing aid. Exhausted batteries may leak, which
could damage your hearing aid.
7

Recommended energy source:
Zinc Air battery type 10
Senso P-CIC and Mini Canal use the Zinc Air bat-
tery type 10.
This environmentally friendly type of battery has
about twice the lifetime of a mercury battery
when used properly. It can be stored up to two
years, as long as the sealing label is not removed.
Therefore, do not remove the label until just
before inserting the battery in the instrument.
Once inserted the battery will start functioning
after a few seconds. Use your hearing aid with the
same battery until it is exhausted (see p. 7).
On occasion, a new battery may be exhausted be-
cause it was not sealed properly. If your hearing
aid does not work after you have replaced the bat-
tery, try inserting a new battery.
Note: When opening the battery door, be careful
not to force it beyond the upright position (see
drawing p. 6).
8

Turning the hearing aid
on and off
The battery door is used to switch your Senso
P-CIC or Mini Canal hearing aid on and off.
The hearing aid is turned on when a battery is in-
serted correctly and the battery door is completely
closed.
9

When the hearing aid is turned on, it might whistle
until it is placed in the ear. The whistling is
caused by an acoustic feedback loop between the
hearing aid receiver and the microphone.
To turn off the hearing aid, you have to open the
battery compartment.
Note: When opening the battery door, be careful
not to force it beyond the upright position (see
drawing p. 6).
Please remember to always switch the aid off
when it is not in use for a lengthy period, or to
remove the battery.
10

Beginning to use
the hearing aid
At the beginning it is important that you do not
use your hearing aid for longer than it is comfort-
able. You need time to get used to having the in-
strument placed deep in the ear canal. At first, a
few hours a day may be enough, then you can in-
crease daily use slowly. The goal is of course to use
the hearing aid all day.
11

Inserting your Senso P-CIC or
Mini Canal
Before inserting the hearing aid, you must place a
battery in the battery compartment and close the
battery door.
The hearing aid will most probably begin to whis-
tle and will probably continue to do so until it is
placed correctly in the ear canal. If this is not the
case, please check that the battery is correctly in-
serted, the door is correctly closed and the battery
is fresh.
Hold your hearing aid
by the removal line
with your thumb and
forefinger.
The red hearing aid
fits in your right ear
and the blue one fits
in your left ear.
12

Slowly guide the in-
strument into your
ear canal until you
feel resistance. Let go
of the removal line
and use your forefin-
ger to gently push the
instrument into your
ear until it rests com-
fortably in your ca-
nal.
To ease the final adjustments it can be a help to
pull the outer ear upwards/backwards with the
opposite hand.
If the hearing aid still whistles after insertion, it
is most probably not placed correctly in the canal.
Pull out the instrument and try again.
13

Removing the hearing aid
Gently pull the small removal line with your
thumb and forefinger. If it is difficult it may help
to try to move the aid from side to side while pull-
ing. It may also help to pull the outer ear upwards
and backwards with the opposite hand or apply-
ing a little pressure around the ear opening with
the opposite forefinger.
14

Automatic adjustment
of loudness
The Senso P-CIC and Mini Canal have no volume
control. This is because the computer inside the
hearing aid has been designed to adjust loudness
automatically in accordance with your sound en-
vironment. Several thousand times per second,
Senso P-CIC measures the surroundings and ad-
justs loudness accordingly. You do not have to
think about adjustment of sound volume.
Important: If the volume of your hearing aid is
too loud, or if you have any other questions or con-
cerns, consult your Hearing Healthcare Profes-
sional.
15

Keeping your Senso P-CIC and
Mini Canal clean
Because your P-CIC or Mini Canal is placed deep
in the ear canal, it is very important that you in-
spect and clean the instrument daily.
We recommend that every time you take the hear-
ing aid out, you inspect the sound outlet and the
microphone opening in the battery door to ensure
that no dirt has gathered here.
With your hearing aid you will find the following
cleaning accessories:
A. Battery magnet
B. Brush
C. Vent cleaning tool
and a soft cloth.
16
A.
B.
C.

Never wash your Senso P-CIC or Mini Canal hear-
ing aid in water. Instead, clean your aid daily with a
soft cloth to keep the outside clean from residue,
wax etc.
Please follow these instructions when cleaning
your hearing aid:
If wax has gathered around the sound outlet
this should be removed with the cleaning brush. It
is important for the performance of the hearing
aid that the sound outlet is never blocked.
Your hearing aid may be equipped with a white
CeruSTOP™ wax guard mounted in the sound
outlet. The wax guard prevents earwax from
working its way into the sound canal and blocking
the passage of sound into your ear. Keeping your
hearing aid free of wax also helps minimize ser-
vice and repairs.
If your hearing aid is equipped with the
CeruSTOP™ wax guard, you should also have re-
ceived the special wax guard user’s instructions.
Please read these instructions carefully.
Do not insert any sharp or sharp-pointed
tools into the sound outlet. This could dam-
age the hearing aid receiver.
17

If the relief vent open-
ing is blocked by ear-
wax, the sound of your
hearing aid will change.
In this case please fol-
low the directions be-
low:
Insert the vent cleaning tool into the front relief
vent opening as shown in the illustration. Gently
push the cleaning tool completely through the
shell, pushing out any earwax. Make sure the
vent is thoroughly clean. If the problem persists,
you should see your Hearing Healthcare Profes-
sional.
Important: Never insert the vent cleaning tool
into the rear relief vent opening.
Sometimes wax may gather around the micro-
phone inlet on the hearing aid front. It is very
important to remove this with the little brush.
When the battery compartment is open, the mi-
crophone opening in the cover can be cleaned from
both sides.
18

Important
Please be sure to keep your hearing aid and its ac-
cessories out of the reach of children who may put
them in their mouths. Also, keep batteries out of
children’s reach and discard used batteries care-
fully. Do not change batteries in front of children
and do not let them see where you keep your sup-
ply.
Never put batteries in your mouth for any reason
and never let a child obtain a battery or place it in
his or her mouth.
In case of ingestion, contact your physician im-
mediately and The National Button Battery
Ingestion Hotline at: [phone].
Some types of radiation from, for example, MRI
and CT scanners, can damage your hearing aid.
Always remove your hearing aid for these or simi-
lar types of scannings.
Interference from different ultrasound and radio
wave sources (such as burglar alarms, room sur-
veillance systems, cellular phones and medical di-
agnostic equipment) may occur under certain cir-
cumstances. Such interference is harmless and is
not an indication that the hearing aid is defective.
19

Widex hearing aids are made of modern materials
that should not lead to allergic reactions. Still, in
rare cases skin irritation can occur. If you notice
skin irritation in or around your ear or ear canal,
contact your Hearing Healthcare Professional.
The use of hearing aids can lead to the formation
of earwax plugs in your ear canal, which can tem-
porarily reduce your hearing ability. If you sus-
pect that a plug has formed in your ear, contact
your ear doctor.
20