Widex CROS-FA User manual

USER INSTRUCTIONS
CROS-FA model

CONTENTS
YOUR CROS TRANSMITTER........................................................................4
WELCOME.........................................................................................................4
Your CROS transmitter at a glance............................................................4
IMPORTANT SAFETY INFORMATION............................................................ 5
THE TRANSMITTER.....................................................................................7
Indications for use............................................................................................7
Intended use.....................................................................................................7
The battery....................................................................................................... 7
Changing the battery...................................................................................8
Tamper-resistant battery drawer..............................................................9
How to tell right from left............................................................................. 10
Turning the transmitter on and off.............................................................. 10
Putting on and removing the transmitter....................................................11
Transmitting sound to your hearing aid................................................... 11
CLEANING.................................................................................................12
Tools.................................................................................................................12
Cleaning the transmitter................................................................................12
TROUBLESHOOTING.................................................................................14
REGULATORY INFORMATION................................................................... 15
Directive 2014/53/EU.................................................................................15
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Information regarding disposal.................................................................15
FCC and IC statements...................................................................................15
SYMBOLS..................................................................................................19
3

YOURCROSTRANSMITTER
WELCOME
Congratulations on your new CROS transmitter.
Use your CROS transmitter and hearing aid regularly, even if it takes some
time getting used to it. Infrequent users don’t usually get the full benefit of a
CROS transmitter and hearing aid.
NOTE
Your CROS transmitter and its accessories may not look exactly as illustrated in
this booklet. We also reserve the right tomake any changes we consider
necessary.
Your CROS transmitter at a glance
The illustration shows your CROS transmitter without the ear-set. For
further information on the ear-set, see the ear-set manual. The ear-set
consists of a tube and an ear-tip, and it is the part of your hearing aid that
you wear inside your ear.
2
1
3
4/5
1. Microphone openings
2. Volume control
3. Transmission on/off
4. Battery drawer with nail grip
5. On/off switch
4

IMPORTANT SAFETY INFORMATION
Read these pages carefully before you begin using your transmitter.
Hearing aids, CROS transmitters and batteries can be dangerous if
swallowed or used improperly. Swallowing or improper use can result in
severe injury or even fatalities. In case of ingestion, contact a doctor
immediately.
Take your hearing aid and transmitter out when you are not using them.
This will help to ventilate the ear canal and prevent ear infections.
Contact your doctor or hearing care professional immediately if you
suspect you may have an ear infection.
Remove your transmitter before showering, swimming or using a hair
dryer.
Do not wear your transmitter when applying perfume, spray, gels, lotion
or cream.
Do not dry your transmitter in a microwave oven - this will ruin it.
Never use other people’s transmitters and never allow others to use
yours, as this could damage your hearing.
Never use your transmitter in environments where there may be
explosive gases, such as in mines,etc.
Keep hearing aids, their parts, accessories and batteries away from
children.
5

Never try to open or repair the transmitter yourself. Contact your hearing
care professional if you need to have it repaired.
Your transmitter contains radio communication technology. Always
observe the environment in which you areusing it. If any restrictions
apply, you must take precautions to comply with these.
Do not expose your transmitter to extreme temperatures or high
humidity, and dry it quickly if it gets wet, or if you perspire heavily.
Your transmitter should be stored and transported within the temperature
and humidity ranges of -20°C to +55°C (-4°F to 131°F) and 10%-95% rH.
Your transmitter is designed to operate from 0°C (32°F) to 50°C (122°F).
You can find technical data sheets and additional information on your
hearing aids on https://global.widex.com.
6

THETRANSMITTER
Indications for use
Hearing impaired people, who are deaf in one ear and have either normal
hearing or a hearing impairment in the other ear.
Intended use
The transmitter is intended for use as a device that picks up sound at the ear
on which it is worn and transmits it to a hearing aid on the other ear. The
transmitter is worn on the deaf ear like an ordinary “behind-the-ear”
hearing aid. It receives sound from the surroundings and transmits it to a
wireless hearing aid worn on the better ear, via a proprietary wireless
technology.
NOTE
It is not possible to use anassistive listening device during transmission.
The battery
Use a type 312 zinc-air battery for your transmitter.
Always use a fresh, new battery that is precisely the kind recommended by
your hearing care professional.
NOTE
Check that the battery is completely clean and free ofany residue before
inserting it in the transmitter. Otherwise your hearing aid may not function as
expected.
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Never attempt to recharge the batteries, as they could explode.
Never leave a flat battery in the transmitter while storing it. It could leak
and ruin your transmitter.
Dispose of used batteries as indicated on the packaging and take note of
the expiry date.
Changing the battery
To change the battery, do as follows:
Take the adhesive tab off the new battery and make
sure there is no sticky substance left on it. Let it
"breathe" for 60 seconds.
Use the nail grip to gently swing the battery door
open and remove the old battery.
Now place the new battery in the drawer as shown.
Close the drawer. If it doesn't close easily, the
battery is not placed correctly.
If you are not using the transmitter for a few days,
remove the battery.
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NOTE
Avoid dropping your transmitter - hold it above a soft surface while changing
the battery.
WARNING - KEEP BATTERIES OUT OF REACH OF CHILDREN
●For some types of button batteries, swallowing may lead to serious
injury in as little as two hours or death, due to chemical burns and the
potential perforation of the oesophagus.
●If you suspect your child has swallowed or inserted a button battery, call
the 24-hour Poisons Information Centre immediately on 13 11 26 for fast,
expert advice.
●Examine devices and make sure the battery compartment is correctly
secured, e.g. that the screw or other mechanical fastener is tightened.
Do not use if compartment is not secure.
●Dispose of used button batteries immediately and safely. Used/
discharged batteries can still be dangerous.
●Tell others about the risk associated with button batteries and how to
keep their children safe.
Tamper-resistant battery drawer
If the transmitter aid is going to be used by a child, you must ask your
hearing care professional to provide it with a tamper-resistant battery
drawer.
9

To open battery drawer, use the special tool you've
received, and do as illustrated.
How to tell right from left
Your transmitter will be provided with a red mark if you use it on your right
ear. The mark will be blue if the transmitter is for your left ear
Turning the transmitter on and off
To turn the transmitter on, close the battery lid.
To turn off the transmitter, push the battery lid
downwards.
NOTE
Don't forget to turn off the transmitterwhen it is not in use.
10

Putting on and removing the transmitter
1
2
1. Insert the ear-set in the ear while holding the lower
part of the tube. Pulling the outer ear upwards and
backwards at the same time can be helpful.
2. Then place the transmitter behind the ear. The
transmitter should rest comfortably on the ear, close to
your head.
Your transmitter can be fitted using different types of ear-sets. See the
separate ear-set manual for more information about your ear-set.
NOTE
If the transmitter doesn't feel comfortable, or if it doesn't fit properly, causing
irritation, redness or the like, contact your hearing care professional.
Transmitting sound to your hearing aid
The transmitter starts streaming sound to your hearing aid immediately
after you turn it on. To stop transmission push the transmission on/off
button or turn off the transmitter.
NOTE
If you have an assistive listening device, you need to turn off transmission by
pressing the transmission on/off button in order to use the it.
NOTE
Turn off the transmitter if you want to access different listening programs in the
hearing aid worn on the better ear.
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CLEANING
Tools
You will receive the following cleaning tools with your transmitter:
1. 2. 3. 4. 5.
1. Cloth
2. Brush
3. Long wax-removing tool
4. Short wax-removing tool
5. Battery magnet
Cleaning the transmitter
Cleaning your transmitter aid every day will make it more efficient and more
comfortable to wear. Wipe the transmitter with a soft cloth (for example the
cloth you received from your hearing care
professional).
If the microphone openings are still blocked, contact
your hearing care professional.
Dry your transmitter quickly if it gets wet, or if you perspire heavily. Some
people use a special dehumidifier to help keep their transmitter and hearing
aid dry and clean. Ask your hearing care professional for more information.
12

Leave the battery compartment open to ventilate the transmitter. For
information on how to clean your ear-set, see the ear-set manual.
Do not use any kind ofliquid or disinfectant to clean your transmitter.
Clean and inspect your transmitter every day after use to check that it is
not broken. If it breaks while you are wearing it, leaving small fragments
in your ear canal, contact your doctor. Never try to take out the fragments
yourself.
13

TROUBLESHOOTING
Problem Possible cause Solution
The transmitter is not
working It is not turned on Make sure the battery drawer is completely
closed
The battery does not
work Insert a new battery
The program button is
not activated Press the button
The hearing aid on the
better ear is not turned
on
Turn it on
Intermittent
transmission. The
hearing aid repeatedly
switches to the master
program
Transmitter battery level
low Change the battery
Electromagnetic
interference in the
vicinity
Move away from known
source of EM
interference
NOTE
This information covers only the transmitter itself. See the "Ear-sets for Widex
hearing aids" user manual for information specific to your ear-set.
If the problem persists, contact your hearing care professional for help.
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REGULATORYINFORMATION
Directive 2014/53/EU
Hereby, Widex declares that this CROS-FA is in compliance with the
essential requirements and other relevant provisions of Directive
2014/53/EU.
The CROS-FA contains a radio transmitter operating at 10.6 MHz, -54
dBμA/m @10 m.
A copy of the Declaration of Conformity according to 2014/53/EU can be
found at:
http://global.widex.com/doc
N26346
Information regarding disposal
Do not dispose of hearing aids, hearing aid accessories and batteries along
with ordinary household waste.
Hearing aids, batteries and hearing aid accessories should be disposed of at
sites intended for electrical waste and electronic equipment, or given to
your hearing care professional for safe disposal.
FCC and IC statements
FCC ID: TTY-DFA
IC: 5676B-DFA
15

Federal Communications Commission Statement
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
NOTE:
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
— Consult the dealer or an experienced radio/TV technician for help.
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NOTE:
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This transmitter must not be co-located or
operating in conjunction with any other antenna or transmitter.
Changes or modifications to the equipment not expressly approved by
Widex could void the user’s authority to operate the equipment.
Industry Canada Statement / Déclaration d’industrie Canada
Under Industry Canada regulations, this radio transmitter may only operate
using an antenna of a type and maximum (or lesser) gain approved for the
transmitter by Industry Canada.
To reduce potential radio interference to other users, the antenna type and
its gain should be so chosen that the equivalent isotropically radiated power
(e.i.r.p.) is not more than that necessary for successful communication.
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may
cause undesired operation of the device.
Conformément à la réglementation d’Industrie Canada, le présent émetteur
radio peut fonctionner avec une antenne d’un type et d’un gain maximal (ou
inférieur) approuvé pour l’émetteur par Industrie Canada.
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Dans le but de réduire les risques de brouillage radioélectrique à l’intention
des autres utilisateurs, il faut choisir le type d’antenne et son gain de sorte
que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas
l’intensité nécessaire à l’établissement d’une communication satisfaisante.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables
aux appareils radio exempts de licence. L’exploitation est autorisée aux
deux conditions suivantes :
(1) l’appareil ne doit pas produire de brouillage, et
(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique
subi, même si le brouillage est susceptible d’en compromettre le
fonctionnement.
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SYMBOLS
Symbols commonly used by WIDEX A/S in medical device labelling
(labels/IFU/etc.)
Symbol Title/Description
Manufacturer
The product is produced by the manufacturer whose name and address are
stated next to the symbol. If appropriate, the date of manufacture may also
be stated.
Catalogue number
The product’s catalogue (item) number.
Consult instructions for use
The user instructions contain important cautionary information
(warnings/precautions) and must be read before using the product.
Warning
Text marked with awarning symbol must be read before using the
product.
WEEE mark
“Not for general waste”. When a product is to be discarded, it must be
sent to adesignated collection point for recycling and recovering to
prevent the risk of harm to the environment or human health as a
result of the presence of hazardous substances.
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Symbol Title/Description
CE mark
The product is in conformity with the requirements set out in European
CE marking directives.
RCM mark
The product complies with electrical safety, EMC and radio spectrum
regulatory requirements for products supplied to the Australian or New
Zealand markets.
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