Widex CLEAR 440 SERIES User manual

USER INSTRUCTIONS
THE WIDEX CLEAR™440,
330, 220 SERIES
C4-PA/C3-PA/C2-PA model
RIC
Receiver-in-canal

2
YOUR WIDEX CLEAR™ HEARING AID
(To be filled out by the hearing care professional)
CLEAR440
CLEAR330
CLEAR220
Programs:
Master
Music
TV
Comfort
Audibility Extender
Reverse focus
Phone
Zen
Master + Zen
Master + Audibility Extender
Master + Reverse focus
Master + Phone
Zen+

Date Your hearing care professional

CONTENTS
THEHEARINGAID ................................
Acousticindicators..................................
Thebattery ........................................
Insertingthebattery ..............................
Lowbatteryindication ...........................
Turningthehearingaidonandoff ...................
Rightleftidentification.............................
Positioningthehearingaid..........................
Removingthehearingaid...........................
Volumeadjustment ................................
Lostpartneralarm .................................
Programs .........................................
Switchingbetweenthelisteningprograms..........
Zen ...........................................
Usingatelephone..................................
CLEANING......................................
Thehearingaid ....................................
ACCESSORIES...................................
INCASEOFMALFUNCTION .......................
CARINGFORYOURHEARINGAID..................
WARNINGS.....................................
ADVICE ........................................
Adaptingtoyourhearingaids .......................
REGULATORYINFORMATION ......................
ADDITIONALPROGRAMFORMS ...................
SYMBOLS.......................................
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THE HEARING AID
The illustration below shows the hearing aid without
the ear-set. The choice of ear-set solution depends on
your specific needs. Please refer to the separate ear-set
user manual.
1. Microphone openings
2. Battery drawer (on/off function)
3. Nail grip
4. LED & Right/left identification
If you need help to identify the serial number (usually six or sev-
en digits) on the product, please contact your hearing care pro-
fessional.





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NOTE
In addition to these user instructions, a separate user manual is
provided describing the various ear-set solutions available for
your hearing aid: “Ear-sets for Widex BTE hearing aids”.
WARNING
This booklet and the manual “Ear-sets for Widex BTE hear-
ing aids” contain important information and instructions. Read
these booklets carefully before you start using the hearing aid.
NOTE
Your hearing aid, ear-set and accessories may not look exactly
as illustrated in this booklet. We also reserve the right to make
any changes considered necessary.
Intended use
The hearing aids are intended as air conduction amplifi-
cation devices to be used in everyday listening environ-
ments. The hearing aids may be provided with the Zen
program intended to provide a relaxing sound back-
ground (i.e. music/noise source) for adults who desire
to listen to such a background in quiet.
Indications for use
The devices are indicated for individuals with a range of
hearing loss severity from slight (16 dB HL to 25 dB HL)
to moderately severe (85 dB HL) and all hearing loss
configurations.

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They are to be programmed by licensed hearing care
professionals (audiologists, hearing aid specialists, oto-
laryngologists) who are trained in hearing (re)habilita-
tion.
Description of device
Your hearing aid is used with an ear-set which con-
sists of an earwire and an ear-tip, in which the receiver
is placed. The hearing aid uses a proprietary wire-
less technology, WidexLink, to enable communication
between the left and the right hearing aid, as well as
between the hearing aids and the DEX accessories.
Your hearing aid may be provided with an optional lis-
tening program called Zen. It makes musical tones (and
sometimes a rushing noise) in the background. These
sounds are shaped according to your hearing loss.

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Acoustic indicators
The hearing aid may be set to produce a signal to indi-
cate the use of certain functions. The signal may be a
spoken message or tones. The signal can also be deac-
tivated.
Functions Default
settings
Other
settings
Adjusting volume via remote control Tone Off
Confirming RC program key use Clicking
sound
Off
Changing program via remote control Message Tones/off
Starting up the hearing aid Message Tone/off
Warning about low battery Message 4 tones/off
Warning about lost partner Off Message
Service reminder Off Message
Note: “Warning about lost partner” can only be made available
in CLEAR440 and CLEAR330.

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The battery
We recommend zinc-air batteries. Use a size 10 battery
for the hearing aid.
To obtain replacement batteries, please consult your
hearing care professional. It is important to take note of
the expiry date and the recommendations on the bat-
tery pack regarding disposal of used batteries.
Inserting the battery
Before inserting a new battery into the
hearing aid, remember to remove the adhe-
sive tab. Once the tab has been removed,
the battery will start functioning after a few
seconds.
CAUTION
Do not use batteries if there is a sticky residue from the tab or
other unwanted substance, as this can cause the hearing aid to
malfunction.
Use the nail grip to gently swing the bat-
tery drawer open. Do not press the drawer
beyond the open position.

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Place the battery in the drawer as illustrated, so that the
plus (+) sign on the battery is facing towards you when
you hold the hearing aid as shown. You can use the bat-
tery magnet provided to steer the battery into place.
If the battery drawer does not close easily, the battery
is incorrectly inserted.
When changing battery, it is a good idea to hold the
hearing aid over a table.
Always place the battery in the actual battery drawer
as illustrated and not in the open space inside the hear-
ing aid.

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Low battery indication
An acoustic indicator will sound when the battery is
nearly exhausted, unless this function has been disa-
bled (see page 7). We recommend that you always
have a spare battery with you.
WARNING
Never leave an exhausted battery in the hearing aid. Exhausted
batteries may leak, damaging the hearing aid.
WARNING
Your hearing aid may stop functioning, for instance if the bat-
tery is exhausted. You should be aware of this possibility, in par-
ticular when you are in traffic or are otherwise dependent on
warning signals.

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Turning the hearing aid on and off
The battery drawer of the hearing aid also functions as
the on/off switch.
Close the battery drawer to turn on the
hearing aid. An acoustic indicator will
indicate that the hearing aid has been
switched on unless this function has
been disabled.
Open the battery drawer to turn off the
hearing aid.
NOTE: Another way to verify that the
hearing aid is turned on is to cup it in
your hand. If it is on, it will whistle.
Please remember to turn off the hearing aid when it is
not in use. Remove the battery if the hearing aid will not
be used for several days.

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Right/left identification
If you wear hearing aids on both ears,
the hearing aids can be provided with
coloured marks (red mark = right and
blue mark = left).
The arrow shows the position of the
identification mark.

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Positioning the hearing aid
Place the hearing aid behind the ear, so that the earwire
rests comfortably on the ear, close to your head.
Insert the ear-tip into the ear canal while holding the
lower part of the earwire.
The illustrations show an open ear-tip. For further infor-
mation on ear-tip types, anchors and procedures, see
the separate ear-set user manual provided.
If the ear-set does not fit or sit properly, causing dis-
comfort, irritation, redness or the like, contact your
hearing care professional.

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Removing the hearing aid
Remove the hearing aid from its position behind the
ear.
Carefully pull the ear-tip out of the ear canal, while
holding the lower part of the earwire. If the ear-tip is
provided with an extraction cord, take hold of this and
carefully pull the ear-tip out of the ear canal.

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Volume adjustment
The hearing aid volume is adjusted automatically in
accordance with your sound environment.
If you have a remote control, you can also adjust the
volume manually or mute your hearing aid. Any adjust-
ment of the volume setting will be cancelled when your
hearing aid is turned off, or when you change program.
In the default setting, any volume adjustment via the
remote control will affect both hearing aids.
To alter the increments in which the volume is increased
or decreased, consult your hearing care professional.
If you have a remote control, please also refer to the
user instructions for this.
WARNING
If the volume in the hearing aid is generally too loud or too
weak, or the reproduced sounds are distorted, or if you would
like any further information, consult your hearing care pro-
fessional.

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To mute the hearing aid with a remote control:
Keep pressing the volume down key on the remote con-
trol until the long beep-tone has sounded. Pressing one
of the volume keys briefly will bring back the sound.
Lost partner alarm
(Note: Only applicable if this feature is available and
has been activated by your hearing care professional.)
If one of your hearing aids falls off your ear, and/or the
battery is exhausted, a tone signal and a spoken mes-
sage will sound two times in the other hearing aid, and
a diode will flash on both hearing aids.
When the lost hearing aid is repositioned, and/or the
battery is exchanged, the diodes stop flashing.

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Programs
By default your hearing aid has one program. However,
with a remote control a number of additional programs,
plus the special Zen program called Zen+ can be made
available.
Please also refer to the user instructions for your remote
control.
Master Standard
Music For listening to music
TV For listening to the TV
Comfort Attenuates background noise
Audibility
Extender
Makes high-frequency sounds audible
Reverse focus Focus on sounds from behind
Phone For listening to the telephone
Zen Generates different kinds of tones or
noise
Compound
programs
The Master program in one ear and Zen,
Reverse focus, Audibility Extender or
Phone in the other
Zen+ Special Zen program with up to three
different Zen styles
If your needs change over time, the combination of lis-
tening programs can be altered.

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Zen program
Your hearing aid may be provided with a unique optional
listening program called Zen. It makes musical tones
(and sometimes a rushing noise) in the background.
The Zen program may be used alone (without amplifi-
cation) in quiet when you are not required to hear sur-
rounding sounds. Or, it may be used with amplification
so that both the surrounding sounds and the generated
sounds (fractal tones and noise) are heard together.
CAUTION
Use of the different Zen programs may interfere with hearing
surrounding sounds including speech. The programs should
not be used when hearing such sounds is important. Switch the
hearing aid to a non-Zen program in those situations.
CAUTION
If you perceive decrease in loudness, tolerance of sounds,
speech not as clear, or worsening tinnitus, contact your hear-
ing care professional.

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Benefits
The Zen program may provide a relaxing listening
background for some people. When the Zen program
is used in a tinnitus management program, its wearer
may experience some relief from tinnitus.
Indications for use
The Zen program is intended to provide a relaxing
sound background (i.e., music/noise source) for adults
who desire to listen to such a background in quiet. It
may be used as a sound therapy tool in a tinnitus treat-
ment program that is prescribed by a hearing care pro-
fessional (audiologists, hearing aid specialists, otolar-
yngologists) who is trained in tinnitus management.
Directions for use
Because of the unique ways in which Zen is pro-
grammed in your hearing aid, please follow the rec-
ommendations of your hearing care professionals as to
how to use the program, when to use the program and/
or how long to use the program.

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Switching between the listening programs
If you have a remote control, you can change programs
with a simple push of the program key. Each time you
change program, an acoustic indicator will sound unless
this function has been disabled.
Program Messageoroneshortbeep
Program Messageortwoshortbeeps
Program Messageorthreeshortbeeps
Program Messageoronelongandoneshortbeep
Program Messageoronelongandtwoshortbeeps
Zen Messageortone
In the default setting, both your hearing aids will be
affected when you change programs.
Zen+
This program is accessed via a long press (more than
1 second) on the remote control program key. A short
press then allows you to cycle through the available
Zen styles.
You can exit Zen+ by pressing and holding the program
key for more than 1 second.