Wideye Seagull 5000i User manual

REV 1.0
SYSTEM USER
GUIDE BOOK

Regulatory Information .............................................................................................. 1
Chapter 1
Introduction .............................................................................................................. 5
Chapter 2
Installation ............................................................................................................... 15
Chapter 3
Using the Handset ................................................................................................... 28
Chapter 4
Using the Web Console ........................................................................................... 60
Chapter 5
Using the FaxConnect .............................................................................................. 91
Troubleshooting ................................................................................................... 93
Table of Contents

SEAGULL 5000iUser Guide 1
Addvalue Communications Pte Ltd, 28 Tai Seng Street #06-02 , Singapore 534106 declares
under our sole responsibility that the Product, brand name as Wideye and model: SEAGULL
5000ivoice, data and fax Satellite terminal with a build in GPS tracking system, to which
this declaration relates, is in conformity with the following standards and/or other normative
documents:
ETSI EN 301 681, ETSI EN 301 489-1, -19, - 20, IEC 60945 / EN 60945, IEC 60950-1
AND EN 60950-1
We hereby declare that all essential radio test suite have been carried out and that the
above named product is in conformity to all the essential requirements of Directive 1999/5/
EC.
The Conformity Assessment procedure referred to Article 10 and detailed in Annex [III] or
[IV] of Directive 1999/5/EC has been followed with involvement of the following Certified
body:
TUV SUD PSB Pte Ltd. 1 Science Park Drive, Singapore 118221
The technical documentation relevant to the above equipment are held at:
• Addvalue Communications Pte Ltd, 28 Tai Seng Street #06-02, Singapore 534106
• Signed by Mr. Tan Khai Pang (Chief Technology Officer, 25 January, 2011) and
• Mr. Prabakar Kuttaniseeri (Manager-Quality Engineering, 25 January, 2011).
EC Declaration of Conformity:
Regulatory Information

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Safety Summary
For the sake of safety and protection, please read the user guide before you attempt to use
the SEAGULL 5000isystem. In particular, read this safety section carefully. Keep this safety
information where you can refer to it if necessary.
The following general safety precautions must be observed during all phases of operation,
service and repair of this equipment. Failure to comply with these precautions or with
specific warnings elsewhere in this user guide violates safety standards of design,
manufacture and intended use of the equipment.
Addvalue Communications Pte Ltd assumes no liability for the customer’s failure to comply
with these requirements.
Antenna Radiation Warning
During transmission, the antenna in the system radiates high power levels of radio
frequency. This radiation is considered health hazardous to any personnel that come very
close to the antenna.
It is important to maintain a separation distance from the transmitting antenna to any
personnel of at least 30cm.
Service
User access to the interior of the terminal is not allowed. Only a qualified personnel
authorized by its manufacturer may perform service. Failure to comply with this rule will
result in the warranty void.
Grounding and Antenna Cables
The terminal has a grounding stud to ground the terminal to the hull of the ship by using
the ground cable.
The antenna cables are shielded and they should not be affected by any magnetic field. It
is recommended to avoid the cables being installed in parallel with any AC wiring as it may
possibly cause malfunction of the equipment.
Ship’s Power Supply
The input voltage for SEAGULL 5000iSystem is 12V DC, 0.8A or 24V DC, 0.4A. It is
recommended to use 24V DC power line, provided that it is available on the ship.
In case of unavailability of 24V DC power line provided by the ship, an external AC/DC
power supply (115/230V AC to 24V DC ) can be used.

SEAGULL 5000iUser Guide 3
Under rights given under ITU Radio Regulations, local telecommunications administrations
establish and enforce national rules and regulations governing types of emissions, power
levels, and other parameters that affect the purity of signal, which may be radiated in the
various frequency bands of the radio spectrum.
To legally operate the SEAGULL 5000isystem, it is necessary to obtain permission from the
local telecommunications regulatory authorities of the country you are operating from.
Using your equipment in any country without permission causes you to run the risk of
confiscation of the equipment by the local authorities. The normal procedure to bring such
equipment into another country is to apply for a license before travel. If a license has not
been obtained before travel, the equipment may be put in to storage by local authorities
until such time license is obtained.
Information in this document is subject to change without notice and does not represent a
commitment on the part of Addvalue Communications Pte Ltd.
Copyright
© 2011 Addvalue Communications Pte Ltd. All rights reserved.
Website: www.wideye.com.sg
Obtaining Licensing For SEAGULL 5000iSystem
Equipment Ventilation
To ensure adequate cooling of the terminal, 5-centimeter of unobstructed space must be
maintained around all sides of the unit except the bottom side. The ambient temperature
range of the terminal is: -10°C to +55°C.
The equipment shall not be operated in the presence of flammable gases or fumes as well
as any explosive atmosphere. Operation of any electrical equipment in such an environment
constitutes a definite safety hazard.

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© Copyright 2011 Addvalue Communications Pte Ltd.
All rights reserved. This publication and its contents are proprietary to Addvalue
Communications Pte Ltd. No part of this publication may be reproduced in any form or by
any means without the written permission of Addvalue Communications Pte Ltd.
Addvalue Communications Pte Ltd has made every effort to ensure the correctness and
completeness of the material in this document. Addvalue Communications Pte Ltd shall
not be liable for errors contained herein. The information in this document is subject
to change without notice. Addvalue Communications Pte Ltd makes no warranty of any
kind with regard to this material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose.
All trademarks, marks, names, or product names referenced in this publication are the
property of their respective owners, and Addvalue Communications Pte Ltd neither
endorses nor otherwise sponsors any such products or services referred to herein.
Microsoft, Windows, Windows NT, Windows 2000, and Windows XP are registered
trademarks of Microsoft Corporation in the U.S.A. and/or other countries.
All other company and product names may be the registered trademarks or trademarks of
their respective owners.
Copyright
Warranty
Trademarks

SEAGULL 5000iUser Guide 5
The SEAGULL 5000iis a voice, data and fax satellite terminal with a build-in GPS tracking
system specially designed for reliable performance in the harsh maritime and land
environment. This affordable, easy-to-install and user-friendly terminal enables users to
make satellite voice calls to normal PSTN phones, mobile phones and other satellite phones
through the Thuraya satellite network.
Besides supporting SMS services through its easy-to-use menu on the large colour
LCD screen on the handset, the SEAGULL 5000iprovides full-duplex, IP-based data
communication capabilities through the Thuraya GmPRS technology. These data
communication capabilities, coupled with an onboard GPS receiver enables the SEAGULL
5000ito transmit such information as ship’s identity and ship’s position with date and
time stamp necessary for Long Range Identification and Tracking (LRIT) services that is
increasingly being made mandatory by many national maritime and fisheries authorities.
The user can also take advantage of this internet data connection to check emails, weather
reports or just simply for web-browsing. When the optional FaxConnectTM interface box is
connected to the SEAGULL 5000i, the user can also send G3 faxes to other G3 fax machines
on a global basis.
Tracking and monitoring functions are user-configurable for fixed time interval or event-
triggered operation. They can also be remotely activated by a monitoring centre. An Alert
button is available to notify pre-configured contacts during an emergency. When the Alert
button is activated, the SEAGULL 5000ishall immediately send a pre-determined SOS
message which includes the time-stamped GPS coordinates of the position to a maximum
of three preset contacts for emergency response.
The SEAGULL 5000iis truly a robust, versatile and cost effective solution for medium-size to
small fishing vessels, pleasure boats, patrol boats and any other sea vessels or land vehicles
that need a combination of voice telephony, data, fax and tracking functions.
Applications
• Supports Communication needs of fishing vessels, leisure boats, coastal guard
boats, land vehicles, etc.
• Coastal surveillance
• In-land rural area communications
• Fleet management
• Low data rate telemetry and tracking
1Introduction

SEAGULL 5000iUser Guide
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Features
Handset
• Supports basic telephony functions, Calling Line Identification Presentation (CLIP)
and Short Message Services (SMS)
• Phone book retrieval from the SIM card
• Call log: last 5 missed, received and dialed calls each with date and time stamps
• Menu-driven graphical user interface with 65K colors, 220 x 176 pixels, 2” TFT LCD
screen
• MMI in English and Chinese
• Back-lit keypad
• 2.5mmHeadset jack
• Handsfree headset
• Wallmount cradle
Base Terminal
• One Alert button for triggering an emergency alert to pre-configured contacts via
SMS or GmPRS
• External Alert button input port (external Alert button is optional)
• Ringer output port (external ringer is optional)
• Configuration to support
Automatic Position Reports (APR)
Polling for an on demand position report
Geo-fencing. Up to 10 polygon areas can be configured. Sends an alert when
the vessel enters or leaves an area
• Support G3 Fax via FaxConnectTM
• Internet Access
• Save position logs in device memory for later retrival
• Over-the-air updates of system configuration parameters
Antenna
Passive Antenna
• Omni-directional passive Thuraya satellite antenna with build in active GPS antenna
• Up to 5 meters of LMR400 (or equivalent) co-axial satellite antenna cable
Active Antenna
• Omni-directional active Thuraya satellite antenna with build-in active GPS antenna

SEAGULL 5000iUser Guide 7
Recommended Cable lengths for Active antenna
SAT & GPS Cables
Cable Type Loss @ 1.6GHz
[dB/m] Maximum Cable Length [m]
LMR400 0.174 40
LMR240 0.335 20
LMR195 0.493 15
Note:
Active antenna must be used with an external power supply unit
Operating environment
ADU
Operating Temperature -250C ~ + 550C
Storage Temperature -400C ~ + 800C
BDU
Operating Temperature -100C ~ + 550C
Storage Temperature -200C ~ + 700C
Handset
Operating Temperature -200C ~ + 550C
Storage Temperature -300C ~ + 700C
System
Power Supply 10.8 – 31.2VDC
Power consumption (max) 10W
Operating Humidity Up to 95% (non-condensing) at 400C
FaxConnect (Optional Accessory)
Operating Temperature 00C ~ + 550C
Storage Temperature -400C ~ + 800C

SEAGULL 5000iUser Guide
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General specifications
Thuraya Approved
Compliant to CE
Service
Voice
Standard IP: up to 60/15 kbps
SMS: up to 160 characters
Fax: up to 9.6kbps
Ingress Protection Rating: Handset IP66
Antenna IP66
GPS specifications
Number of
tracking channels: 20 (SiRF Star-III)
Position accuracy: <10m 95%
Time to First Fix: Hot start <1 second
Warm start <30 seconds
Cold start <35 seconds
Mechanical specifications
Size
Handset [LxWxH]: 142mm x 56mm x 22mm
Handset Cradle [LxWxH]: 147mm x 65mm x 32mm
Base Terminal [LxWxH]: 254mm x 155mm x 55mm
FaxConnect: 185mm x 130mmx 32mm
Passive Antenna: 95mm (Dia.) x 150mm (H)
Active Antenna: 210mm (Dia.) x 180mm (H)
Weight
Handset: 370g
Handset Cradle: 55g
Base Terminal: 1kg
FaxConnect: 275g
Passive Antenna: 300g
Active Antenna: 1.7kg

SEAGULL 5000iUser Guide 9
Packing list
Below Deck Unit (BDU)
Handset
Handset wall mount cradle
Passive antenna (ADU)
Antenna mounting kit
RF cable (5 meters) for GPS signal
RF cable (5 meters) for Satellite signal

SEAGULL 5000iUser Guide
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Hands free headset
Power cable
Grounding cable
RJ45 Ethernet cable
Starter Kit
(Quick Start Guide and CD)

SEAGULL 5000iUser Guide 11
Faxconnect (Optional Accessories)
FaxConnect
Interface Cable
Telephone Wire
Quick Start Guide

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BDU (Below Deck Unit)

SEAGULL 5000iUser Guide 13
SAT Port: SAT ANT port is used for the physical connection - via an RF cable -
between the passive satellite antenna (ADU) and below deck unit (BDU).
Note: The RF cable loss, including the losses in the connectors shall be
less than 1.5dB
GPS Port: GPS ANT port is used for the physical connection between the GPS
antenna and the below deck unit (BDU).
DC INPUT: Power input connector is used for connecting the external power source
(10.8 ~ 31.2 volts) to the BDU
POWER ON/OFF: This is the system power On/Off switch
SERIAL Port: This is a 3 wires (TX, RX and ground) RS232 port. It is for GPS data output
(NMEA-0183 format) via an optional cable
USB [client]: This port is for firmware upgrade.
I/O PORT: This is the interface for the external alert button (optional) and the
external MT call alerter (optional)

SEAGULL 5000iUser Guide
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The antenna unit has two RF (female) connectors at its base. One connector is the SAT
signal port (N-type connector), and the other is the GPS signal port (SMA connector).
RF Cables: Two RF cables are included in the standard package. One is satellite RF cable
and the other is GPS RF cable.
SAT RF cable: The SAT RF cable is 5 meters in length and is terminated with an N-type
(male) connector at each end.
GPS RF cable: The GPS RF cable is 5 meters in length and is terminated with one SMA
(male) connector and one TNC (male) connector.
ADU (Above Deck Unit)
:Handset interface port. Connect the handset to this port.
:Ethernet port. Connect the supplied RJ45 cable to this port for internet
access via GmPRS.
: Grounding stud.
: SIM card slot.

SEAGULL 5000iUser Guide 15
2Installation

SEAGULL 5000iUser Guide
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3. After tightening the connectors, wrap the connectors with self-bonding vinyl tape or
apply silicon sealant to make them waterproof.
4. Fix the O-ring securely in to the groove on the bottom cover.
5. Fasten the bottom cover onto the antenna unit using the 4 screws.
6. Use the U-bolts and the mounting bracket to fix the assembled ADU on to the vessel’s
mounting pole. Tighten the nuts and make sure they will not become loose.
7. Fix the cables to the mounting pole with cable tie.
8. Connect and tighten the RF connectors of SAT and GPS RF cables to the BDU.

SEAGULL 5000iUser Guide 17
A complete ADU with pole-mount mounting plate and cables.
A typical pole mouned ADU.
The ADU can be installed on a rooftop with 3 screws and nuts.

SEAGULL 5000iUser Guide
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