Wideye iFleetONE User manual

Satellite Terminal
User Manual
Revision 2.0

For assistance or additional information about this User Manual, please contact Customer
Care Support at:
Americas
Tel: [phone]
Email: [e-mail]
Asia
Tel: [phone]
Email: [e-mail]
Whilst the above information has been prepared by Addvalue Innovation Pte Ltd (“Addvalue”)
in good faith, and all reasonable efforts have been made to ensure its accuracy, Addvalue
makes no warranty or representation as to the accuracy, completeness, or fitness for purpose
or use of the information. Addvalue shall not be liable for any loss or damage of any kind,
including indirect or consequential loss, arising from use of the information and all warranties
and conditions, whether express or implied by statute, common law or otherwise, are hereby
excluded to the extent permitted by the law of Singapore. Addvalue, the Addvalue Enabled
logo, Wideye, and the Wideye logo are either trademarks or registered trademarks of
Addvalue Technologies Ltd and/or its affiliates in Singapore and/or other countries.

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LIST OF CONTENT:
CERTIFICATION ____________________________________________________________5
SAFETY INSTRUCTIONS_____________________________________________________8
IMPORTANT INFORMATION TO INSTALLERS AND USERS _______________________10
1INTRODUCTION _______________________________________________________12
1.1 Fleet One Coverage_________________________________________________12
1.2 Ranges of Services _________________________________________________13
1.3 Features __________________________________________________________14
1.4 Interfaces _________________________________________________________14
2MAIN UNITS___________________________________________________________15
2.1 Above Deck Equipment (ADU), Antenna Unit____________________________15
2.2 Below Deck Equipment (BDU), Transceiver Unit _________________________16
2.3 Optional Primary Handset ___________________________________________18
3GETTING STARTED ____________________________________________________19
3.1 System Configuration _______________________________________________19
3.2 Preparation for Operation____________________________________________20
3.2.1 Installing the SIM Card____________________________________________20
3.2.2 Connecting the Optional Primary Handset_____________________________20
3.2.3 Connecting Other Equipment_______________________________________20
3.2.4 Powering Up the Terminal _________________________________________20
4USING THE OPTIONAL PRIMARY HANDSET _______________________________22
4.1 The Primary Handset _______________________________________________22
4.2 Powering Up the Primary Handset ____________________________________23
4.2.1 Full functional mode ______________________________________________23
4.2.2 PIN mode ______________________________________________________23
4.2.3 Emergency only mode ____________________________________________23
4.3 The Primary Handset (Optional Accessory) _____________________________24
4.3.1 Keypad - Description and Functions _________________________________25
4.3.2 The Main Display Screen __________________________________________27
4.3.3 Primary Handset Operations _______________________________________29
5USING THE WEB CONSOLE _____________________________________________52
5.1 Register to the Network _____________________________________________52
5.2 Navigating the Web Console _________________________________________55
5.2.1 Web Console Overview ___________________________________________55
5.2.2 Navigation Panel ________________________________________________56

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GLOSSARY______________________________________________________________100

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CERTIFICATION
FEDERAL COMMUNICATION COMMISSION NOTICE
FCC Identifier: QO4-WEFLONEVTWO
USE CONDITIONS
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may
cause undesired operation.
NOTE
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one of the following measures:
· Reorient or relocate the receiving antenna.
· Increase the separation between the equipment and receiver.
· Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
· Consult the dealer or an experienced radio/TV technician for help.
IMPORTANT NOTE: EXPOSURE TO RADIO FREQUENCY RADIATION
This device complies with FCC radiation exposure limits set forth for an uncontrolled
environment. The antenna used for this transmitter must be installed to provide a separation
distance of at least 1m from all persons and must not be co-located or operating in
conjunction with any other antenna or transmitter.

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FCC CAUTION:
Any changes or modifications not expressly approved by the manufacturer could void the
user’s authority, which is granted by FCC, to operate this iFleetONE™ Maritime Satellite
Terminal.
Industry Canada Statement:
IC: 5023B-WEFLONEVTWO
This device complies with Industry Canada’s license-exempt RSSs. Operation is subject to the
following two conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference, including interference that may cause undesired
operation of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio
exempts de licence. L’exploitation est autorisée aux deux conditions suivantes :
1) l’appareil ne doit pas produire de brouillage;
2) l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est
susceptible d’en compromettre le fonctionnement.

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CE RED Declaration of Conformity:
The CE RED Declaration of Conformity for the iFleetONE™Maritime Satellite Terminal will
be added on this page after completing the upgrade process of the CE RED tests.
Mobile Earth Stations (MES) 1668 –1670 MHz is under restricted usage under ECC Decision
ECC/DEC/(04)09 for EU Countries. User/Operator shall check with local Radio Spectrum
regulator for necessary operating license and restriction usage and protection of Local Radio
service.
AT
BE
BG
CZ
DK
EE
FR
DE
IS
IE
IT
EL
ES
CY
LV
LI
LT
LU
HU
MT
NL
NO
PL
PT
RO
SI
SK
TR
FI
SE
CH
UK
HR

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SAFETY INSTRUCTIONS
For safety and protection purposes, read the manual before attempting to use the iFleetONE™
User Equipment (UE).
The following general safety precautions must be observed during all phases of operation,
service and repair of this equipment. Failure to comply with these precautions or with specific
warnings elsewhere in this user guide violates safety standards of intended use of the UE.
Addvalue Innovation Pte Ltd assumes no liability for the customer's failure to comply with
these requirements.
Hazard Symbols
Hot Surfaces
Avoid touching those areas of the UE that are marked
with this symbol otherwise it may result in injury.
Antenna Radiation Warning
and Distance to other
Radiation Equipment
For safety reasons, all personnel must keep at least
1 meter from the antenna.
Power Supply
Turn off the power at the mains switchboard before
beginning of the installation.
Confirm the power voltage is compatible with voltage
rating of the equipment. It is highly recommended to use
12V - 24V DC, 12.5A - 6.25A power line, provided that it
is available on the vessel.
If there is no suitable DC power line provided by the
vessel, an external AC/DC power supply (input range of
100~240V AC, 50~60Hz) with an output of +24V DC,
6.25A can be used.
Note: The requirements of the AC/DC power supply
should take care of high surge current of 25A at 24V
DC for 1ms.

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Grounding, cables and
connections
The chasis of the equipment must be connected to an
electrical ground. This will minimise electric shock and
mutual interference. In short, the UE must be grounded
to the vessel.
Service
Do not attempt to access to the interior of the equipment.
Only qualified personnel authorized by its manufacturer
may perform service. Failure to comply with this rule will
result in the warranty void.
Under certain conditions, dangerous voltages may exist
even with the power cable removed. To avoid injuries,
always disconnect power before accessing the
equipment.
Equipment Ventilation
To ensure adequate cooling of the terminal, 5 centimeters of unobstructed space must be
maintained around all sides of the unit except the bottom side. The operational
temperature range of the transceiver is: -25°C to +55°C.
Fire Precautions
The equipment shall not be operated in the presence of flammable gases or fumes as well
as any explosive atmosphere. Operation of any electrical equipment in such an
environment constitutes a definite safety hazard.
Obtaining Licensing For Inmarsat Transceivers
Under rights given under ITU Radio Regulations, local telecommunications administrations
establish and enforce national rules and regulations governing types of emissions, power
levels, and other parameters that affect the purity of signal, which may be radiated in the
various frequency bands of the radio spectrum.
To legally operate Inmarsat equipment, it is necessary to obtain permission from the local
telecommunications regulatory authorities of the country you are operating from. Using
your equipment in any country without permission causes you to run the risk of
confiscation of the equipment by the local authorities. The normal procedure to bring such
equipment into another country is to apply for a license before travel. If a license has not
been obtained before travel, the equipment may be put in to storage by local authorities
until such time that a license is obtained.

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IMPORTANT INFORMATION TO INSTALLERS AND USERS
General
It is important that the user of this equipment read and observe all safety requirements and
operate the terminal according to the descriptions published in this manual.
Failure to comply may result in risk of injury or equipment failure and voids the validity of
the warranty provided by equipment manufacturer.
The terminal consists of 2 units; the BDU and the ADU. They must be used as provided by
the manufacturer or authorized dealer. Do not substitute any one part of the system which
is not provided by the manufacturer or authorized dealer. Should servicing or replacement
be required; always contact the distributor or manufacturer for instructions and assistance.
Any modifications or attempts to open the devices by non-authorized personnel will void
the warranty.
Contents in this manual are subjected to change without notice and may contain errors or
inaccuracies. The manual is periodically revised and updated. To obtain the latest version,
please enquire about it from the product manufacturer or distributor.
RF Specifications
Frequencies of Inmarsat I-4
Transmit: 1626.5 - 1660.6 MHz
Receive: 1525.0 - 1559.0 MHz
Frequencies of Inmarsat Alhpsat
Transmit: 1668.0 - 1670.0 MHz
Receive: 1518.0 - 1559.0 MHz
Transmit EIRP: 15.1 dBW
Copyright
© Copyright 2017 Addvalue Innovation Pte Ltd.
All rights reserved. This publication and its contents are proprietary to Addvalue Innovation
Pte Ltd. No part of this publication may be reproduced in any form or by any means without
the written permission of Addvalue Innovation Pte Ltd.

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Warranty
Addvalue Innovation Pte Ltd. has made every effort to ensure the correctness and
completeness of the material in this document. Addvalue Innovation Pte Ltd shall not be
liable for errors contained herein. The information in this document is subject to change
without notice. Addvalue Innovation Pte Ltd. makes no warranty of any kind with regard to
this material, including, but not limited to, the implied warranties of merchantability and
fitness for a particular purpose.
Trademarks
All trademarks, marks, names, or product names referenced in this publication are the
property of their respective owners, and Addvalue Innovation Pte Ltd neither endorses nor
otherwise sponsors any such products or services referred to herein.
Microsoft, Windows, Windows NT, Windows 2000, Windows XP and Windows 7 are
registered trademarks of Microsoft Corporation in the U.S.A. and/or other countries.
All other company and product names may be the registered trademarks or trademarks of
their respective owners.

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1 INTRODUCTION
The iFleetONE™terminal is a dedicated compact solution designed to meet the Fleet One
services requirements for the targeted maritime market segments. The Fleet One data
service offers a throughput of up to 100 kbps. The service offers both voice and IP data
connectivity which operates over Inmarsat’s existing BGAN network.
The throughput is dependent on the local operating conditions and is likely to be less than 100 kbps
in some locations.
The terminal has been designed for maritime conditions, with ingress protection and
compact dimensions for both above and below-decks equipment.
1.1 Fleet One Coverage
The Inmarsat Fleet One Service has two variants; the Fleet One Coastal service and the
Fleet One Global service. The Fleet One Coastal service has a specific service plan and is
only available in those green areas shown on the coverage map (see below).
Coastal Fleet One Coverage
The green areas represent the voice and data services and they are known as the “Home
Region” area. The area outside the home region is known as “Out-of-Region” which
supports only voice service (including 505 emergency call). The network will disable data
service if the vessel is outside the Home Region area.
The Fleet One Coastal service is available vessels under 500 gross tonnages.
NOTE
Home Region
Out-of-Region

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Global Fleet One Coverage
The Fleet One Global service supports the data service throughout the entire Inmarsat
coverage areas of Alphasat and I-4 constellation. There are no vessel size restrictions.
1.2 Ranges of Services
Email and webmail
Secure communications
Intranet and internet access
SMS and instant messaging
Phone service
Large file transfers

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1.3 Features
The iFleetONE™terminal offers the following features:
Services
Inmarsat Fleet One
Coverage
Voice and data are available globally except for the
extreme polar regions.*
Voice
4kbps AMBE+2.
SMS
Standard 3G (up to 160 characters) per SMS. Maximum
of 4 chained SMS.
Data
Standard IP: Up to 100 kbps
Operates down to antenna elevation of 5° line of sight to the Inmarsat I-4 satellite (performance may be
reduced further at lower elevation angles).
The UE supports both voice and data services simultaneously. The built-in Web Console
allows you to manage your phone book, messages and calls, and to customize the
terminal to your specific needs.
1.4 Interfaces
The iFleetONE™ User Equipment (UE) has the following interfaces;
+12V / 24V DC Power Input Connector
Antenna Connector (N-Type)
SIM Card Slot for Fleet One SIM card
Dedicated Primary Handset Port
GPS Output Port
RJ11 Telephone Socket
RJ45 LAN Socket
GPIO
NOTE

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2 MAIN UNITS
The iFleetONE™terminal includes the following main units:
iFleetONE™BDU
iFleetONE™ADU
The wired Primary Handset is an optional accessory.
2.1 Above Deck Equipment (ADU), Antenna Unit
The iFleetONE™ADU is maritime 3-axis controlled antenna. The antenna is self-tracking
based on patented beam squint technology. The simple and robust electromechanical
system, with one motor per free axis, provides full coverage in azimuth and elevation.
Tracking is accomplished by measuring signals being continuously broadcast from the
satellite.
The radome covers the antenna unit, which comprises;
Antenna Module
RF and GPS Module
Rotary Joint
Antenna Pedestal
The antenna unit includes a low noise amplifier (LNA), high power amplifier (HPA), and
tracking receiver circuitry to ensure communication even in adverse circumstances.
All signals (and DC power) pass through a single coaxial antenna cable, which connects
the ADU to the BDU.

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2.2 Below Deck Equipment (BDU), Transceiver Unit
The BDU has been developed for maximum flexibility and is the controlling unit for the
iFleetONE™UE. It features reliable industry standard interfaces and enables users to
have optimal connectivity no matter what the conditions or your position at sea.
The BDU has a built-in Web Console, which can be accessed from a computer connected
to the BDU, using a Web browser. The Web Console provides easy configuration of the
BDU, firmware upgrade and daily use. For more information, see Chapter 5, Using the
Web Console.
The BDU is supplied by a +12V or +24V DC power supply, and it supplies power to the
ADU via a single RF/coaxial antenna cable.
Status LEDs
There are 4 Status LEDs to indicate the operational status of the BDU. Each LED is
assigned to the following function:
BDU Terminal Status
ADU Status
Registered to Network Status
Data Active Status

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SIM Card Slot
Lift and rotate the SIM Card slot protective cover to access the SIM card slot. The UE
requires a dedicated Fleet One service SIM card to access the network and to configure
the settings of the UE.
Front Panel
The following diagram shows the front panel of the BDU.
1. Antenna (N-Type) Connector 7. SIM Card Slot
2. Wi-Fi Antenna Connector 8. Primary Handset Port
3. GPIO Port 9. Grounding Stud
4. GPS Output Port 10. DC Power Connector
5. LAN Port (RJ45) 11. ON / OFF Switch
6. Phone Port (RJ11)
1
2
3
4
5
6
7
8
9
10
11

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2.3 Optional Primary Handset
The wired Primary Handset has a colour liquid crystal display (LCD) and keypad for
making and receiving normal voice calls and sending SMSs using an interface similar to a
mobile phone. The user may access various BDU functions via the handset. The Primary
Handset connector is plugged into the BDU primary handset port and it is powered directly
from the BDU.

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3 GETTING STARTED
3.1 System Configuration
Solid line refers to the basic configuration.
iFleetONE™ADU
iFleetONE™
BDU
Router
or
Computer
External Devices
Above Deck Unit
(To be installed in an exposed area)
Below Deck Unit
(To be installed in protected area)
AC/DC Power
Supply Unit
RJ45
GPIO Interface
Navigation
Equipment
GPS O/P (NMEA 0183)
Wi-Fi
RS232 Serial
Analog Phone
15-m Antenna Cable
+12V / +24V DC
RJ11
Primary Handset

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3.2 Preparation for Operation
3.2.1 Installing the SIM Card
The terminal requires a Fleet One service SIM card to access the Inmarsat network and to
configure the settings of the BDU. Your airtime service provider will be able to supply further
information.
Ensure that the BDU is switched off before inserting or removing the SIM card.
a. Lift and rotate the SIM card slot protective
cover and position the SIM Card (with its
gold contacts facing down. Refer to the
symbol of a SIM card labelled on the front
panel to ensure the correct orientation of
the SIM Card before it is inserted.)
b. Push the SIM card gently into the slot until
it is locked in place.
c. Close the SIM card slot protective cover.
3.2.2 Connecting the Optional Primary Handset
a. If supplied, plug in the Primary Handset
connector into the Handset port on the
BDU front panel and tighten the locking
ring.
3.2.3 Connecting Other Equipment
a. Connect a LAN cable (which is provided)
between RJ45 port and a suitable laptop.
b. Connect a telephone cable (which is not
supplied) between RJ11 port and a PSTN
handset (if required).
3.2.4 Powering Up the Terminal
a. Use the ON/OFF switch on the BDU’s front
panel.
NOTE