Wideye iSavi SH-100 User manual

User Guide
Version 5.0
Model: SH-100

SAFETY INSTRUCTIONS
COPYRIGHT
WARRANTY
TRADEMARKS
REGULATORY INFORMATION
1 INTRODUCTION
Key features
Configuration interface
System requirements
2 GETTING STARTED
Connect to the network
Method 1: LED Visual Pointing Mode
Magnetometer interference
Method 2: Audio Assisted Pointing Mode
Method 3: IsatHub Control app
Access data and calls
Power down and remove battery
3 NAVIGATING THE WEB CONSOLE
Menu overviewr
Terminal status
Data
Data profile settings
BGAN Streaming
Firewall protection settings
Access rights setting according to MAC address
Data settings
Telephony
SIP settings
SMS
Compose new SMS
View received SMS
View sent SMS
View draft SMS
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Settings
Create account for Web Console access
Change SSID and Wi-Fi password
Configure security settings
Terminal settings
Upgrade firmware
Antenna pointing LED configuration
Terminal Information and log files
Select language
Technical support
4 WEB CONSOLE IN SAFE MODE
Enable Safe Mode
Menu overview
Upgrade firmware
Factory reset of Safe Mode
Terminal Information and log files
Calibrate the magnetometer
Access Safe Mode through Micro USB Connection
Install Micro USB driver for Windows XP/Windows 7
Install Micro USB driver for Windows 8
Install Micro USB driver for MAC OS X
5 METHODS OF DATA OPTIMISATION
Data access and cost management
Method 1: Use IsatHub Control app
Method 2: Use iSavi firewall
Method 3: Use smart devices settings
Method 4: Computer settings
Method 5: Use network support
6 TROUBLESHOOTING AND FAQ
7 CARE AND MAINTENANCE
Appendix A: ANTENNA POINTING LED STATUS TABLE
Appendix B: TECHNICAL SPECIFICATIONS
Appendix C: ISATHUB COVERAGE MAP
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1
iSavi™User Guide
SAFETY INSTRUCTIONS
For safety and protection, please read the user guide before using the Satellite Terminal iSavi™Model:
SH-100. In particular, do read this safety section carefully. Keep this safety information where you can refer
to it, if necessary.
The following general safety precautions must be observed during all phases of operation, service and
repair of this equipment. Failure to comply with these precautions or with specic warnings elsewhere in
this user guide violates safety standards of design, manufacture and intended use of the equipment.
Addvalue Innovation Pte Ltd assumes no liability for customer’s failure to comply with these requirements.
HAZARD SYMBOLS
Your iSavi™ terminal can generate a signicant amount of heat depending on the system activities such as
continuous transmission over a period of time and the underside surface will be hot.
Note: Reduce the risk of heat related injury by adhering to the following:
1. Handle with caution when touching the underside surface of the terminal, especially when in use or
just after powering down.
2. Wait for the terminal to cool after powering down before stowing the device in an unventilated manner.
3. Do not leave children unattended within reach of the terminal.
Votre récepteur/terminal “iSavi”™peut générer une grande quantité de chaleur selon les activités du
système, telles que la transmission continue pour une longue période, et la surface inférieure sera chaud.
Veuillez noter qu’on peut diminuer le risque d’une blessure causée par la chaleur en vous conformant aux
directives suivantes:
1. Manipuler avec précaution lorsqu’on touche la surface inférieure du récepteur/terminal, en particulier
au moment de l’utilisation ou juste après avoir éteint le récepteur/terminal.
2. Attendre jusqu’à le récepteur/terminal se soit refroidi après l’avoir éteint, avant l’entreposage dans un
espace non ventilé.
3. Ne laissez pas les enfants sans surveillance à portée du récepteur/terminal.
ANTENNA RADIATION WARNING
During operation, iSavi™radiates radio frequency energy within the safe MPE (Maximum Permissible
Exposure) level.
However, it is highly recommended that for safety reasons, keep a distance of 1 metre or more from iSavi™.
SERVICE
Users should not attempt to access the interior of the transceiver. Only qualied personnel authorized by
its manufacturer may service the device. Failure to comply with this rule will result in the warranty being
void.
Hot Surface
Do Not Touch
Allow to cool before
handling
CAUTION

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iSavi™User Guide
BATTERY SAFETY
Use only Addvalue-supplied or approved AC adapters with the terminal and for recharging the batteries.
The use of batteries that are not Addvalue-supplied or approved may pose increased safety risks.
Do not dispose of batteries in a re, as they may explode.
Batteries may burn or explode if damaged.
Do not dismantle, open, bend or cut cells or batteries.
Do not attempt to modify or remanufacture the battery.
Do not immerse or expose the battery to water or other liquids.
In the event of a battery leak, avoid the contents coming into contact with the skin or the eyes. If this
happen, ush the affected areas with water and seek medical help as appropriate.
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
ATTENTION
ILYADANGER D’EXPLOSION S’ILYAREMPLACEMENT INCORRECT DE LA BATTERIE, REMPLACER
UNIQUEMENT AVEC UNE BATTERIE DU MEME TYPE OU D’UN TYPE ÉQUIVALENT RECOMMANDÉ
PAR LE CONSTRUCTEUR.
METTRE AU REBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX INSTRUCTIONS DU
FABRICANT.

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iSavi™User Guide
COPYRIGHT
© Copyright 2017 Addvalue Innovation Pte Ltd.
All rights reserved. This publication and its contents are proprietary to Addvalue Innovation Pte Ltd. No
part of this publication may be reproduced in any form or by any means without the written permission of
Addvalue Innovation Pte Ltd., 8, Tai Seng Link, Level 5 (Wing 2), Singapore 534158.
WARRANTY
Addvalue Innovation Pte Ltd has made every effort to ensure the correctness and completeness of the
material in this document. Addvalue Innovation Pte Ltd shall not be liable for errors contained herein.
The information in this document is subjected to changes without prior notice. Addvalue Innovation Pte
Ltd makes no warranty of any kind with regard to this material, including, but not limited to, the implied
warranties of merchantability and tness for a particular purpose.
TRADEMARKS
All trademarks, marks, names, or product names referenced in this publication are the property of their
respective owners, and Addvalue Innovation Pte Ltd neither endorses nor otherwise sponsors any such
products or services referred to herein.
Wideye, the Wideye logo, iSavi and iSavi logo are either trademarks or registered trademarks of Addvalue
Innovation Pte Ltd and/or its afliates in Singapore and/or other countries.
Microsoft, Windows and Internet Explorer are registered trademarks of Microsoft Corporation in the U.S.A.
and/or other countries.
Inmarsat is a trademark of The International Mobile Satellite Organisation and is licensed exclusively to
Inmarsat. The Inmarsat logo, IsatHub and the IsatHub logo are trademarks of Inmarsat. Inmarsat, the
Inmarsat logo, IsatHub and the IsatHub logo are used by Addvalue Innovation Pte Ltd under licence from
Inmarsat.
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries.
Android and Google Chrome are either trademarks or registered trademarks of Google Inc.
Macintosh, Mac OS, iPhone, iPad and Safari are trademarks or registered trademarks of Apple Inc.,
registered in the U.S. and other countries.
Java is a registered trademark of Oracle and/or its afliates.
Firefox is a registered trademark of Mozilla Foundation.
All other company and product names may be the registered trademarks or trademarks of their respective
owners.
iSavi™Model: SH-100 User’s Guide [APRIL 2017]
This user manual is prepared based on Firmware Version R02.0.0

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iSavi™User Guide
REGULATORY INFORMATION
Federal Communication Commission Notice
FCC Identier: QO4-ISAVISH100
USE CONDITIONS:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
This device may not cause harmful interference, and this device must accept any interference received,
including interference that may cause undesired operation.
NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and radiates radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
IMPORTANT NOTE: EXPOSURE TO RADIO FREQUENCY RADIATION
This Device complies with FCC & IC radiation exposure limits set forth for an uncontrolled environment.
The Antenna used for this transmitter must be installed to provide a separation distance of at least 1
metre from all persons and must not be co-located or operating in conjunction with any other antenna or
transmitter.
FCC CAUTION:
Any Changes or modications not expressly approved by the manufacturer could void the user’s authority,
which is granted by FCC, to operate this Satellite Terminal, iSavi™Model: SH-100.
Industry Canada Statement:
IC Identier: 5023B-SH100ISAVI
This device complies with Industry Canada license-exempt RSS-170 and RSS-GEN210 standard(s).
Operations subject to the following two conditions: (1) this device may not cause interference, and (2) this
device must accept any interference, including interference that may cause undesired operation of the
device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts
de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire
de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d’en compromettre le fonctionnement.

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iSavi™User Guide
IMPORTANT NOTE: Radiation Exposure Statement
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This
antenna used for this transmitter must be installed to provide a separation distance of at least 1 metre from
all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
NOTE IMPORTANTE: l’exposition aux radiations
Cet appareil est conforme aux limites d’exposition aux rayonnements dénies pour un environnement
non contrôlé. Cette antenne utilisée pour ce transmetteur doit être installé pour fournir une distance de
séparation d’au moins 100cm de toutes les personnes et ne doit pas être co-localisées ou opérant en
conjonction avec une autre antenne ou émetteur.
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a
built-in patch and maximum 8dBi gain (or lesser) approved for the transmitter by Industry Canada. To
reduce potential radio interference to other users, the antenna type and its gain should be so chosen
that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful
communication.
Conformément à la réglementation d’Industrie Canada, le présent émetteur radio peut fonctionner avec une
antenne d’un type et d’un 8dBi gain maximal (ou inférieur) approuvé pour l’émetteur par Industrie Canada.
Dans le but de réduire les risques de brouillage radioélectrique à l’intention des autres utilisateurs, il faut
choisir le type d’antenne et son gain de sorte que la puissance isotrope rayonnée quivalente (p.i.r.e.) ne
dépassepas l’intensité nécessaire à l’établissement d’une communication satisfaisante.
Declaration of Conformity:
Addvalue Innovation Pte Ltd., 8, Tai Seng Link, Level 5 (Wing 2), Singapore 534158 declares under our
sole responsibility that the Product, brand name as Wideye and model: SH-100 Satellite Terminal, iSavi™
to which this declaration relates, is in conformity with the following standards and/or other normative
documents:
ETSI EN 301 489-1, -17, -19, -20, ETSI EN 301 681, ETSI EN 300 328, EN 50385, EN 62311, ITU-R M.1480,
IEC 60950–1 and EN 60950-1.
We hereby declare that all essential radio test suites have been carried out and that the above named
product is in conformity to all the essential requirements of Directive 1999/5/EC.
The Conformity Assessment procedure referred to Article 10 and detailed in Annex [III] or [IV] of Directive
1999/5/EC has been followed with involvement of the following notied body(ies):
TIMCO ENGINEERING, INC., P.O BOX 370, NEW BERRY, FLORIDA 32669, U.S.A.
Identication mark: 1177 (Notied Body number)
The technical documentation relevant to the above equipment is held at:
• Addvalue Innovation Pte Ltd., 8, Tai Seng Link, Level 5 (Wing 2), Singapore 534158.
• Signed by
Mr. Tan Khai Pang (Chief Technology Ofcer, July 17, 2014) and
Mr. Prabakar Kuttaniseeri (Manager-Quality Management, July 17, 2014).

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iSavi™User Guide
01
INTRODUCTION
iSavi™satellite terminal is specially designed to be compact and easy to use with a standby battery lifespan
that is comparable to laptops and smart phones. Together with a corresponding service package from
Inmarsat, iSavi™can meet the data and voice communications needs for the modern global business
traveller, NGO eld workers and many more types of user.
KEY FEATURES
• Built-in 802.11 b/g/n access point with 30 metre range (with built in Wi-Fi antenna)
• Data connectivity using Wi-Fi
• Voice connectivity using VoIP over Wi-Fi
• iSavi™terminal management via web console or smart phone and tablet Control app
• Detachable rechargeable battery module with built-in charging circuit
• Single unit with integrated antenna (all-in-one)
• Easy antenna pointing (with audio tone and LED feedback )
• Lightweight, robust, reliable
• IP65 Compliant (dust tight and protected against water jets)
CONFIGURATION INTERFACES
You can congure the iSavi™ terminal via three different interfaces:
• Web Console (through web browser)
• Smart phone and tablet Control app*
• Voice app* (VoIP conguration for voice calls)
*Supplied separately- Search for IsatHub on your iOS or Android device (iOS App Store or Google Play).
SYSTEM REQUIREMENTS
Network Requirements
Browser based Web
Console Requirements
IsatHub Control app and
Voice app Requirements
• IEEE 802.11b/g/n wireless clients
• Inmarsat IsatHub/BGAN Micro-SIM card
Smart devices or personal computer with
the following operating systems:
• iOS or Android™,
• Windows®, Macintosh®, or Linux-based operating system
Recommended Browsers:
• Google Chrome™
• Safari®
• Firefox®
• Internet Explorer®
Users have to ensure they have the latest version of Java™installed where necessary.
Visit www.java.com to download the latest version.
Smart phone or tablet:
iOS 6 or higher (minimum requirement: iPhone 4 / iPad 2 )
Android 4.1 or higher

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iSavi™User Guide
For control of your iSavi™: IsatHub Control app
For satellite calls: IsatHub Voice app
Note:
The antenna is embedded inside the transceiver.
02
GETTING STARTED
WELCOME
Congratulations on purchasing Addvalue’s Wideye™iSavi™satellite terminal.
SHARED ACCESS TO DATA CONNECTIVITY
Devices connected to your iSavi™satellite terminal over Wi-Fi can access data and telephone calls.
CONTROL SHARED ACCESS
The features of iSavi™terminal can be conveniently controlled remotely.
QUICK REFERENCE
Use a tablet or smart phone to share and control data access*.
DOWNLOAD NOW
Apps are available on App Store & Google Play for iOS & Android.
Alternatively use any web browser (http://iSavi or http://192.168.1.35) to control your iSavi™
satellite terminal.
* Apps are supplied by Inmarsat
Power Button
Transceiver
Battery Pack
Exit Pointing
Mode Button
Antenna
Pointing LED
Micro SIM / USB Cover
Other contents in the box
Battery Power
Indicator Button DC Power Input
Connector Cover
Elevation Angle
Indicator
Charger
& Adapters
Micro USB
Cable
Quick Start
Guide
My iSavi™
Bag
USB Drive
(User Guide)
Note:
Downloading applications using Isathub services will incur satellite airtime charges.

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iSavi™User Guide
Insert the Micro-SIM card with its gold-contacts facing down.
Attach the battery gently in the direction as shown.
Use a nger to press the latch until you heard a ‘click’ sound. Ensure that the transceiver is
properly attached to the terminal.
Insert charger lead and then plug the adapter into a power source.
iSavi™ should be charged 8 hours before rst use.
Charging will cease automatically once the battery is fully charged. Battery LEDs stop ashiing.
You can check the battery level by pressing the ‘Battery Power Indicator Button’.
ATTACH BATTERY
76% - 100% Capacity
51% - 75% Capacity
26% - 50% Capacity
1% - 25% Capacity
Note:
The charging time will be longer when iSavi™is switched ON
Note:
Ensure iSavi™is switched OFF before removing or installing
the SIM card.

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iSavi™User Guide
After charging, place iSavi™ outside at a position with an unobstructed view of the sky.
Press and hold Power Button for 5 seconds to turn On iSavi™.
Leave it for at least 1 minute so that the terminal is powered up properly.
Refer to page 63, Appendix A: Antenna Pointing LED Status Table for the status of iSavi™.
To connect iSavi™ to the satellite network, you need to acquire a Global Positioning System (GPS).
Power Button
Note:
The GPS location information is required for the iSavi™to assist you in pointing It correctly to the
satellite.
iSavi™TERMINAL CONTROL
Your iSavi™ can be congured in 2 ways:
• IsatHub Control app:
You use this application to congure the terminal settings, including monitor and manage the data
usage. It has fewer congurations option compare to the Web Console.
The app for smart phones and tablets are available from iOS App Store or Google Play for iOS or
Android devices respectively.
• Web console:
Any browser provides access to congure and operate the terminal.
Refer to page 17, Navigating the web console.

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iSavi™User Guide
CONNECT TO THE NETWORK
Make sure you place your iSavi™ in the open air, with an unobstructed view of the sky. Next, you point
iSavi™ towards the satellite in the correct direction for connection.
Press and hold the Power button for ve seconds to turn it On.
It takes around one to two minutes for iSavi™to power up and enter antenna pointing mode.
There are three methods for antenna pointing:
• LED visual pointing mode
• Audio assisted pointing mode
• IsatHub Control app
METHOD 1: LED VISUAL POINTING MODE
You can point iSavi™terminal to the satellite network by using the Antenna Pointing LEDs.
Tilt iSavi™up or down in the
direction of the ashing green
light until both ‘up’ and ‘down’
LEDs display in solid green.
Turn iSavi™left or right in the
direction of the ashing green
light until both ‘left’ and ‘right’
LEDs display in solid green.
When all four tilt & turn LEDs
are solid green, press the
ashing ‘Exit Pointing Mode’
button. iSavi™is now connected
to the network.
Note:
Once the network is available, all four antenna pointing LEDs will be turned off after one minute.
The LEDs of ‘Power’ button and ‘Exit Pointing Mode’ button may sometimes be hard to see under bright sunlight.
Use the signal strength indicator in the Control app or web console in the bright environments.
If LEDs display any other pattern of illumination, please refer to Appendix A: Antenna Pointing LED Status Table on page 63 to
understand the status of the iSavi™.
During operation, the iSavi radiates radio frequency energy within the safe MPE
(Maximum Permissible Exposure) level.
However, it is highly recommended that for safety reasons, keep a distance of 1
metre or more from the iSavi™ when use.
Caution
Hot surface
Handle with caution when touching the underside surface of the terminal, especially
when in use or just after powering down.
Note:
By default, the antenna pointing is in LED visual pointing mode. In some cases , you might encounter magnetic interference. Refer to the
next page for more information.

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iSavi™User Guide
Magnetometer interference
Occasionally, if your iSavi™ is in close proximity to any ferrous objects, the sensors will have difculty
determining its correct orientation.
When this happens, the LEDs will ash in the following sequence while the magnetic interference
message will appear on your IsatHub Control app:
The following steps should resolve the issue.
Step 1: Move iSavi™ to a new location. Ensure the terminal is situated away from other electronic
devices, metal objects and appliances that generate RF noise.
Step 2: Press the ‘Exit Pointing Mode’ Button once to exit from this state and repeat the steps of the
LED Visual Pointing Mode procedure. The above LEDs status will appear again if the new location is
still having magnetic interference. Repeat step 2 until the LEDs status indicates the LED Visual Pointing
Mode.
If this does not solve the problem, please try Method 2: Audio Assisted Pointing Mode on next page.
Note:
You may need to perform a Magnetometer Calibration to obtain a better accuracy from the LED Visual
Pointing. For details, please refer to page 41.
Magnetic Interference does not affect the basic operation of iSavi™.

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iSavi™User Guide
METHOD 2: AUDIO ASSISTED POINTING MODE
You can point iSavi™terminal to the satellite network by using the built-in buzzer.
STEP 1
To switch into audio assisted pointing mode, press and hold the ‘Exit Pointing Mode Button’ for 5
seconds when your iSavi™ is in LED visual pointing mode .
Exit Pointing Mode Button
All 4 LEDs will be ashing green when the audio assisted pointing mode is activated.
The beeping sound indicates the signal strength.
The frequency of the beeping will become higher when the signal is stronger.
STEP 2
Tilt the terminal up to 45 degrees from the horizontal.
STEP 3
Turn the terminal slowly in clockwise or counterclockwise until the beeping frequency
is maximised.
STEP 4
Tilt the terminal up or down slowly until the beeping frequency is maximised.
Fine tune the position until no further increase of the beeping frequency is heard.
‘Exit Pointing Mode Button’ will turn to ashing green when the signal strength is satisfactory for network
registration.
STEP 5
Press the ‘Exit Pointing Mode Button’ to exit antenna pointing mode and start network registration.
45°

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iSavi™User Guide
METHOD 3: ISATHUB CONTROL APP
You can point iSavi™terminal to the satellite network by using the IsatHub Control app.
STEP 1
Download the IsatHub Control app from the iOS App Store or Google Play on your smart device(s).
Note:
Data downloaded over the iSavi™ is chargeable.
Use a free data service to acquire these apps whenever possible.
For Android users in China, please download the application through Wandoujia.
STEP 2
Connect to iSavi™ over the Wi-Fi by selecting it from the list of available Wi-Fi networks.
The default Wi-Fi network name (SSID) and password can be obtained from the product label on the
rear of iSavi™or the label on the packaging box.
STEP 3
Open the IsatHub Control app on the smart phone or tablet.
STEP 4
Follow the on screen instructions and tap ‘Pointing assist’ for antenna pointing suggestion.
Note:
You need to allow GPS location access in the smart
device for the ‘Pointing assist” to work properly.
STEP 5
Tilt and turn iSavi™terminal according to the
suggested orientations.
STEP 6
Tap “Connect” on your smart phone or
tablet to register with the network once you
receive a minimum of 42dB signal strength.
You can now carry out your incoming/outgoing
voice calls, data and text messaging.

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iSavi™User Guide
ACCESS DATA AND CALLS
STEP 1
Disable the 3G or 4G service from your smart
devices. Connect to iSavi™over the Wi-Fi
by selecting it from the list of available Wi-Fi
networks.
The default Wi-Fi network name (SSID) and
password can be obtained from the product label on
the rear of your iSavi™.
STEP 2
For smart device control of your iSavi™, open the
IsatHub Control app and follow the instructions
presented to get started. Refer to Pointing Assist
functionality in IsatHub Control app.
iOS and Android apps are available from App
Store and Google Play respectively.
For control of iSavi™using your web browser,
access the web console by opening any
web browser and type http://iSavi or
http://192.168.1.35 into the address bar.
STEP 4
Once iSavi™is connected to the network, you
are ready to start making calls or sending text
messages on any iOS or Android smart device
with the IsatHub Voice app.
The IsatHub Voice app is available from the iOS
App Store and Google Play. It is advised to install
the application using a free data service before
connecting to the iSavi™satellite terminal.
STEP 3
To access your chosen control interface, the
default credentials are:
USERNAME: admin
PASSWORD: 1234
Note:
For added security,
please change the
Wi-Fi password at your
earliest opportunity.
Before you rst access data over the network, you may need to enter
the APN username and password supplied to you with your SIM card
by your service provider. Please make sure you have these available.
Refer to the Data Prole section for the setting if required.
Note:
To get optimum data experience and
avoid unwanted trafc over satellite,
please get advice from your distributor.
Please ensure the number format you
dialed has included the full
international prex.

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iSavi™User Guide
STEP 5
Once iSavi™is connected to the network, you are
ready to start a data session. Press the ‘Connect
data’ button to begin and ‘Disconnect data’ to end
all connection to the Internet.
The web console provides data access through
the ‘Activate data connection’ button on the Home
page when using a web browser.
To stop access to data press ‘Deactivate data
connection’
Note:
Signal strength needs to be at least 42dB and above for an acceptable service to commence. You may
check the signal strength and registration status using the home page of the web console or the smart
phone Control app.
If the signal strength level indicated in the web console is low under registered conditions, you can
slowly adjust the terminal angle and monitor the signal strength displayed in web console.
Turn off the terminal by pressing the ‘Power’ button for ve seconds.

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iSavi™User Guide
Battery latch
POWER DOWN AND REMOVE BATTERY
Power Button
STEP 1
Press and hold the power button for 5 seconds to switch off iSavi™.
STEP 2
The powering down process takes about 20 seconds.
Wait until all the LEDs are off.
STEP 3
Pull down the battery latch in the direction as shown.
STEP 4
Remove the battery pack gently.
Note: Ensure your iSavi™is off before removing the battery pack.
The battery pack can be charged seperately without attached to your iSavi™.

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iSavi™User Guide
03
NAVIGATING THE WEB CONSOLE
MENU OVERVIEW
DATA
Data Prole
- Primary Proles
- Secondary Proles
(only for BGAN SIM)
Firewall
- Setup
- Filters
- Backup/Restore
Device Management
Data Settings
- VPN Passthrough
- ALG
TELEPHONY
SIP Settings
SMS
Compose
Inbox
Sent
Drafts
SETTINGS
Account
Wi-Fi
- System Info
- Wireless Setting
- Security Setting
Security
- SIM PIN
- Terminal PIN
Terminal Settings
- Reboot Terminal
- Factory Reset
- Firmware Upgrade
- Antenna Pointing
Conguration
Terminal Info
- Information
- Logs
- Call Log
Language
Support
TERMINAL STATUS
The Home page provides the status information of the terminal, pointing information and allows a data
connection to be established.
Navigate to Home page for terminal status checking. You can check for the service plan (Example:
IsatHub or BGAN) through the area indicated in red box below:
To control iSavi™from a web browser, open a web browser after connected the Wi-Fi and enter http://
iSavi or http://192.168.1.35 on the address bar.