WiLife DVS-800i User manual

1
User Guide
DVS-110i
STARTER KIT
Digital Video Surveillance System
October 2005
A whole new way to look
™
™
User Guide
DVS-800i
STARTER KIT
Digital Video Surveillance System
December 2005
A whole new way to look
™
™

ii
WiLife, Luk, Luk Camera, Werks Software, LukWerks, and My LukWerks are trademarks of WiLife Inc. Microsoft
.NET Framework, Microsoft, Windows, Windows Me, Windows XP, Windows 2000 are trademarks of Microsoft
Corporation. All other product or service names are the property of their respective owners.
Portions of the WiLife hardware and software have pending patents.
No part of the contents of this document may be reproduced or transmitted in any form or by any means
without the written permission of the publisher. Copyright © WiLife, Inc. 2005.

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Table of Contents
WELCOME TO LUKWERKS ..................................................................................................................1
Introduction..............................................................................................................................................1
Overview of LukWerks .............................................................................................................................1
System Components ...............................................................................................................................4
User’s Guide Chapters ............................................................................................................................5
The Werks Help System ..........................................................................................................................6
GETTING STARTED.............................................................................................................................7
Overview...................................................................................................................................................7
System Requirements .............................................................................................................................7
Installation Procedures ...........................................................................................................................8
Step 1 - Run the Set-up Wizard ..........................................................................................................8
Step 2 - Install the USB Receiver Module ..........................................................................................9
Step 3 - Mount the Luk Camera .......................................................................................................10
Step 4 - Start Using Werks................................................................................................................10
Firewall Setup ....................................................................................................................................10
Create Your My LukWerks Account ......................................................................................................11
Additional Cameras ...............................................................................................................................12
Camera Focus and Aim .........................................................................................................................13
Product Support.....................................................................................................................................13
USING THE WERKS APPLICATION ...................................................................................................... 15
Overview.................................................................................................................................................15
Title Bar Controls ...............................................................................................................................15
Main Feature Buttons .......................................................................................................................15
Live View ................................................................................................................................................16
Inspect the Video Windows...............................................................................................................16
Choose a Multiple-Camera View.......................................................................................................16
Use the Camera Activity Panel..........................................................................................................16
Enable and Disable Alerts.................................................................................................................17
Switch Cameras On and Off..............................................................................................................17
Open the Video Context Menus ........................................................................................................17
Print or Save Live Video Frames.......................................................................................................17
Delete a Camera................................................................................................................................17
Search View ...........................................................................................................................................18
Review Stored Video Segments........................................................................................................18
Play Video with Onscreen Controls...................................................................................................19
Use Keyboard Playback Controls......................................................................................................20
Open the Context Menu ....................................................................................................................20
Protect a Recorded Video Segment .................................................................................................20
Delete Recorded Video .....................................................................................................................20
Print or Save Recorded Video...........................................................................................................21
Email Recorded Video .......................................................................................................................21
Remote Viewing with My LukWerks......................................................................................................21
Use Remote Viewing..........................................................................................................................21
Pick your Remote Viewing Subscription...........................................................................................21
Background Mode and Exit...................................................................................................................21
Switch between Background and Full Screen .................................................................................22

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Exit Werks ..........................................................................................................................................22
SETTING SYSTEM OPTIONS .............................................................................................................. 23
Overview of Werks Settings ..................................................................................................................23
Werks Setup Tabs .............................................................................................................................23
Camera Options .....................................................................................................................................24
Launch the Camera Setup Dialog ....................................................................................................24
Change Camera Order.......................................................................................................................25
Delete a Camera................................................................................................................................25
Recording Options .................................................................................................................................26
Learn About Motion Detection..........................................................................................................26
Review the Recording Dialog............................................................................................................26
Enable & Disable Motion Detection .................................................................................................27
Manage Motion Detection Zones .....................................................................................................27
Set Motion Detection Sensitivity ......................................................................................................27
Manage Recording Schedules..........................................................................................................27
Create a New Recording Schedule...................................................................................................28
Change or Delete a Recording Schedule .........................................................................................29
Manage Disk Usage ..........................................................................................................................29
Change Video Storage Options.........................................................................................................29
Email Alert Management.......................................................................................................................30
Configure Email Server Settings.......................................................................................................31
Add Email Addresses.........................................................................................................................31
Create Cell Phone Alerts ...................................................................................................................31
Remove Email Addresses .................................................................................................................31
Remote Viewing Setup ..........................................................................................................................32
Advanced Options..................................................................................................................................33
Review the Advanced Options Dialog...............................................................................................33
Add a New Camera............................................................................................................................33
Rediscover Cameras .........................................................................................................................35
Set or Change Your Password ..........................................................................................................35
Check for Software Updates .............................................................................................................35
Update Camera Firmware.................................................................................................................36
Change the Automatic Restart Time ................................................................................................36
Rebuild Video Segment List..............................................................................................................36
Find Orphan Clips ..............................................................................................................................37
USING REMOTE VIEWING................................................................................................................. 39
Verify System Requirements.................................................................................................................39
Remote Viewing.................................................................................................................................40
Set Up Remote Viewing.........................................................................................................................40
Creating Your My LukWerks Account ...............................................................................................40
Enable Werks for Remote Viewing ...................................................................................................40
Viewing Your Cameras ......................................................................................................................41
Other Things You Will Notice.............................................................................................................41
TROUBLESHOOTING ........................................................................................................................ 43
Installation Problems.............................................................................................................................43
Setup Problems .....................................................................................................................................44
Video Problems......................................................................................................................................44
Maintenance Problems .........................................................................................................................45
Status Lights ..........................................................................................................................................48

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CONFIGURING YOUR FIREWALL......................................................................................................... 49
Firewall Basics .......................................................................................................................................49
Internet Filters ...................................................................................................................................49
LukWerks Firewall Requirements.....................................................................................................49
Microsoft Firewall ..................................................................................................................................50
Norton Internet Security by Symantec .................................................................................................52
ZoneAlarm Firewall ................................................................................................................................54
McAfee Personal Firewall......................................................................................................................56
BlackICE Firewall ...................................................................................................................................58
SPECIFICATIONS ............................................................................................................................. 61
System Computer Requirements .........................................................................................................61
Remote Viewing Requirements ............................................................................................................61
DVC-810i Camera..................................................................................................................................62
Powerline Networking............................................................................................................................63
Wall and Ceiling Mount Installation......................................................................................................64
SOFTWARE LICENSE AND HARDWARE WARRANTY ................................................................................ 65
Werks Software License........................................................................................................................65
Limited Product Warranty .....................................................................................................................67
REGULATORY AND SAFETY ............................................................................................................... 69
Regulatory Information..........................................................................................................................69
Safety Information .................................................................................................................................69
Use with Power Conditioning Equipment .........................................................................................72
Powerline Network Limitations.........................................................................................................72

1
1
Welcome to LukWerks
Introduction
Thank you for purchasing the LukWerks Video Surveillance
System.
As you already know, LukWerks is a robust video monitoring
system for your home or small business allowing you to view
live, streaming video from up to six cameras.
State-of-the-art Luk Cameras capture digital-streaming, full-
color video and transmits the live feed to the Werks software
application, which provides a user interface that is both user-
friendly and powerful.
Homeplug® technology uses your electrical wiring to create a
high-speed network for communicating with each camera
without the complexity of wireless networks and without the
need to run network cables.
There are many great features offered in this LukWerks
system. For example, consider these:
•15-minute installation of the entire system.
•Monitor and record up to six locations in real-time.
•Search for, view, and manage recorded video events.
•Receive email alerts when a camera detects motion.
•Set motion detection zones for each camera.
•View video over the Internet or on Smart Phones.
The ability to customize camera settings is highlight of the Werks application. Setup controls allow you to view
and modify settings for cameras, motion detection, video, system statistics, email, recording schedule, recently
recorded video segments, and disk usage.
Moreover, the system's portable viewing architecture; unique capturing, storing, and reporting functionality;
and ability to customize camera settings make it one of the most versatile, usable, and affordable surveillance
systems in the industry today.
Overview of LukWerks
LukWerks has three primary components: Smart Cameras, Powerful Software, and Remote Viewing. Luk is the
name of our cameras and Werks is the name of our software, together they make LukWerks. We call remote
viewing My LukWerks.
At the center of the Werks software are components to view live camera video; search for, and view recorded
video; and tools to configure system options. These components, respectively, are Live Mode, Search Mode,
and Setup.
Here are a few great monitoring applications:
•Monitor your small business
•Watch over a second property
•Record people at your front door
•Monitor the children
•Keep an eye on your pets

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BASIC CONCEPTS
Before we dive into the overviews and how-to’s, let’s spend a few minutes explaining some basic concepts of
the LukWerks system.
1. Easy Setup
One of our first design goals was to deliver a system that you could setup in 15 minutes without special
tools, drilling holes, running wires, or configuring networking equipment. It is important to us that you
have a great experience right out of the box – one that exceeds the capabilities possible even with a
professionally installed home video system.
You complete the setup process in four easy steps:
Step 1 – Install the Werks Software
Step 2 – Connect the USB Receiver module
Step 3 – Mount Your Luk Cameras
Step 4 – Register for Remote Viewing
With these easy steps you are up and going. Jump to the chapter on Getting Started for more details on
the LukWerks setup process. One key to our system is our use of Homeplug technology. Homeplug allows
you to turn your existing wiring into a powerful network capable of delivering rich live video from around
your property to your PC and from there anywhere you need it.
2. Powerful Cameras
At the heart of each Luk Camera is an imbedded computer that actively encodes, adjusts, and manages
your video feed – Luk Cameras are the smartest surveillance cameras available. Because our cameras
are so powerful, they provide you with rich features without overwhelming the CPU on your PC.
Some of the one-of-a-kind features available on the Luk Camera include:
•High-quality video imaging
•Digital motion detection
•User definable motion detection zones
•Auto-image lighting management
•Onboard Windows Media Video encoding
Consider these system scenarios:
Camera A new way to look
Camera 1 It looks out over the driveway, has Auto Brightness set to on
allowing it to automatically adjust to changing light conditions.
Camera 2 It looks out over the backyard, has a defined Motion Detection Zone
set allowing it to capture motion only along the top of the fence line.
Camera 3 It monitors the front door and has an Email Alert set, whicl will send
a notification if anyone comes into the house e.g. when the kids
come home from school.
Setup allows you set each camera differently, based on its mission.

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3. Powerful Software
At the center of the LukWerks system is the Werks software. It is the most powerful video surveillance
software available. Werks can manage full-motion video from six concurrent cameras. Providing you with
stunning live views into every camera while simultaneously recording any motion or scheduled events.
Additionally, Werks uses a powerful alerts engine that communicates with your email server to notify up
to ten e-mail addresses or cell phones that a camera has detected and recorded motion. When Werks
detects motion on a specific camera, Werks will send out an email message, and at your option, you can
set Werks to attached either a frame from the captured video or the video segment. The Werks alerts
are excellent news for you, but perhaps bad news for your sixteen-year-old son who wants to play around
with your new sports car. Your garage camera can send you an email alert if anyone gets close to the car.
Some of the great features of Werks include:
•6-Camera live view
•Concurrent recording of video from all cameras
•User definable email and cell phone alerts
•Automatic disk storage management
•Powerful video archive search and playback
•Password system security
Werks uses a portion of the disk space on your PC to store the video captured by your Luk Cameras. In
the default setup, Werks only records video when there is motion detected by a camera or during times
when you have set a fixed recording schedule. In either case, Werks stores each video event as a
separate clip to your PC hard drive. Some of these clips may be only a few seconds, while others could
last hours. As a Setup option, you specify the maximum amount of disk space allocate to Werks. Once
Werks reaches this limit, it makes space for new video clips by removing the oldest clips. With the default
camera settings, a typical home system with four cameras will use approximately 2GB of disk space per
week.
4. Anywhere Anytime Access
Werks coupled with our My LukWerks services deliver a unique Internet services component, which
powers the ability for you to view live video from your cameras over the Internet and on video enabled
cell phones. At the center of My LukWerks is the LukWerks Remote Viewing Service, which intelligently
links you to all of your cameras at each site where you have installed a LukWerks system.
To access the video you first create a My LukWerks user account at www.lukwerks.com. This is part of
the normal process of registering you product. With each new LukWerks setup, you register the new site
with your existing account. Then when you want to check in on your property, simply login to your My
LukWerks account from a Web browser or Windows Mobile cell phone and link to the video feed.
With My LukWerks it is easy to monitor your Home, Office, Cabin, or even Grandma's House – anytime
anywhere – all from your My LukWerks account.
The following chapters describe in detail each component of the LukWerks system. Two chapters in this book
describe in full each of these modules— Chapter 3: Using the Werks Application and Chapter 4: Werks
Application Setups, which introduces you to the Werks Setup dialogs.
We have also provided you with online help and support and service pages on our website. In any case, we are
committed to your success.
We are glad to share with you our passion for build great video surveillance products. Over the next months
and years, you can expect to see additional cameras, services, and software targeted at giving you – a whole
new way to look. Welcome to LukWerks.

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System Components
LUK CAMERAS
Luk Cameras are the smartest cameras on the market. At their core is a 400MHz
processor. Using the processor they perform automatically adjust the video picture for
changing light conditions (auto-brightness), detect motion, and encode video using
Windows Media 9 Video file format.
When the camera detects motion within zones you specify it alerts Werks to record the
event, which it saves to the LukWerks Video folder.
The camera lens sits on bubble, which you can move to change its viewing angle.
Additionally, you can adjust the focus by gently turning the lens clockwise or counter-
clockwise as necessary. You should find the focus setting works for most locations.
We designed this Luk Camera for indoor use. However, we specifically designed it to peer out of a window to
monitor the out-of-doors using the included suction cup, which you can mount to the front or the back of the
camera. Luk cameras can also sit on top a desktop, bookshelf, wall or ceiling using the Desktop Mount or Wall
Mount.
In the near future, you will find new cameras for outdoor, lowlight, and discreet applications at our online store
at www.lukwerks.com or local retailer.
The Werks application supports up to six cameras.
CAMERA POWER SUPPLY
The power supply connects to the camera using the provided CAT 5e cable. It serves two
functions.
First, the power supply provides power for the camera. Second, it is the network bridge
connecting the digital video feed from the camera to the PC running Werks.
There are a few rules you should know about using this unit.
1) Do not plug the power supply unit into a surge suppressor, a UPS, or some other
filtering unit. It can be plugged into a regular extension cord or non-surge power strip.
2) Likewise, do not connect the power supply unit or the WiLife camera into other Ethernet or Power-
Over-Ethernet (POE) hardware. The Luk Camera and the Luk Camera power supply operate as a pair.
3) The camera will not operate with non-WiLife POE equipment.
4) The unit is designed to be used indoors.
CAT 5E CABLE
The CAT 5e Cable carries DC power from the Camera Power Supply to the camera and provides the network
connection for digital data communications to and from the camera. The cable supplied with the LukWerks
system was specifically selected because it was small, flexible, and unobtrusive, in comparison to a typical CAT
5e cable.
Note: You can find longer CAT 5e cable cables in our online store at www.lukwerks.com.
RECEIVER
The Receiver module provides the interface between the PC and the power line data link. It
communicates with the PC via the USB. The PC sends commands to the cameras to configure
and control them. It receives status from these units, as well as the compressed video streams.
The receiver is not powered by the plug.

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USB CABLE
The USB connects the Receiver to your PC allowing the network to communicate with the Werks application. It
transfers configuration commands to the cameras and receives compressed video streams from them.
Communication with the PC is accomplished using a standard USB 1.1 interface.
CAMERA SUCTION CUP
Use the large suction cup to hanging the camera in a window. The suction cup connects to the
back or front of the camera. If you screw the suction cup onto the back, the camera's lens
points into the house. If you screw the suction cup onto the front of the camera, the camera's
lens can be directed to monitor a zone outside of the house.
DESKTOP MOUNT BASE
The Desktop Mount Base included in the installation kit is used to place the Luk camera on a
flat surface such as on a windowsill, bookshelf, or any other place that is flat and stable.
WALL MOUNT (NOT SHOWN)
Using a few screws, the Wall Mount allows you to hang the Luk camera from a wall, ceiling, or other surface to
watch a room from a discrete location.
User’s Guide Chapters
We designed this manual to be the ultimate resource for learning, understanding, and using the multi-faceted
features within the Werks application to meet your personal or small business expectations.
The content of the User’s Manual is laid out into five chapters, the first of which you have nearly completed.
Here is a brief description of the remaining chapters:
Chapters Descriptions
Getting Started This chapter provides comprehensive installation instructions for the Werks
software and the Luk Cameras.
Using the Werks
Application
Complete description of the great features behind the Live and Search mode
screens. Additionally, this chapter includes “how to” instructions to assist you
in learning the system more easily.
This chapter introduces you to the Setup and its comprehensive set of configuration options.
Here you will learn how to setup:
Setting
Application
Options
•cameras
•motion detection
•video capture
•email alerts
•remote viewing
•and other options
Troubleshooting We do not expect you will have any trouble. However, if you do have a problem,
you can find many useful solutions in this chapter.
Configuring Your
Firewall
Most PC firewalls automatically prompt you to allow Werks to access the
network. Nevertheless, if you find any problems this chapter walks you
thorough both automatic and manual configuration options.
Appendices Finally, we include a few appendix chapters that cover other topics like: System
Specifications; Software License and Hardware Warranty; and Safety and
Regulatory

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The Werks Help System
Click on the [?] icon in the upper-right corner of Werks in order to access the online Help System. The Help
System allows you to view topics by clicking through a table of contents, by searching for them using the
Search option, or by locating them via a comprehensive Index.

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2
Getting Started
Overview
WiLife’s Werks application is very easy to deploy because of an installation process that we designed to be
user-friendly. Depending on how comfortable you feel installing the application, you can choose to use the
QuickStart instructions (found in the Installation Kit) or the comprehensive installation instructions provided in
this chapter.
Once Werks has been setup, all you need to do is plug in the cameras and you are on your way to using your
security system. The Werks application automatically discovers all the cameras throughout the home and
displays the live video stream.
System Requirements
Below you can find the minimum requirements for systems using cameras set to the factory default
configuration; recommended systems include faster CPU’s, more computer RAM, and more video RAM.
Cameras 1 2 3 4 5 6
Compatible CPU Minimum
Recommended
700 MHz
1.4 GHz
700 MHz
1.4 GHz
900 MHz
1.8 GHz
900 MHz
1.8 GHz
1.0 GHz
2.0 GHz
1.2 GHz
2.4 GHz
Computer RAM (MB) Minimum
Recommended
256
256
256
512
256
512
256
512
512
512
512
512
Video Card: (VRAM MB)
DirectX 9 compatible
32
32
32
32
32
64
32
64
64
128
64
128
Display Resolution: 1024 x 768 or higher
Hard Drive Space (MB): 100 MB for program and a minimum of 200+ MB with
10+ GB recommended for video recording
Operating System: Microsoft® Windows® 2000 or;
Microsoft® Windows® XP Home Edition,
XP Professional or, XP Media Center Edition
USB: One free USB port
Media Player: Microsoft Windows Media® Player 9
Other: CD ROM drive for installation
STARTER KIT CONTENTS
Before you begin the installation process, please review the contents of the kit to verify that all of the
components necessary for a successful install are inside. If any of these listed items are not in the kit, please
contact WiLife Customer Support for assistance.
Werks Installation CD
Quick Start Guide
USB Receiver
USB Cable (8 ft.)
Luk Camera
Camera Power Supply
Cat5 Cable (8 ft.)
Camera Suction Cup
Cable Suction Cup
Desktop Mount
Wall Mount
Window Decals

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Installation Procedures
The following procedures assume that you verified that all of the components of the installation kit are
accounted for and that your PC and operating system meet the system requirements described above.
OVERVIEW
Installing Werks in four easy steps:
1) Run the Setup Wizard
2) Install the USB Receiver Module
3) Place your Luk Cameras
4) Register for Remote Viewing
It is that simple – 1, 2, 3, 4 and you are done.
Step 1 - Run the Set-up Wizard
Insert the Werks PC Software CD into your PC’s
CD-ROM drive. The LukWerks setup menu will
automatically start.
Note: If the Install Wizard does not automatically load, you can manually start the wizard by double-
clicking on the setup.exe file on the CD-ROM (i.e. D:).
Review the menu choices (as shown) and click “Install Werks Software” options.
A. WELCOME TO THE INSTALL WIZARD
The Werks install is ready to start. Simply click the NEXT> button to begin.
B. IF NECESSARY,WERKS WILL GUIDE YOU THROUGH THE INSTALLATION OF MICROSOFT .NET FRAMEWORK 1.1
The Microsoft .NET Framework is a collection of tools used by many software programs. Some computers
already have Microsoft's .NET Frame installed as part of other applications. For those that do not yet
have .NET installed, we will install it now. (Note that installing .NET will require a restart of your
computer.)

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The first screen you will see in the Microsoft .NET Framework
Wizard is it’s license agreement screen, as shown in this
graphic.
Complete the License Agreement by clicking on the “I agree”
radio button, followed by the INSTALL button.
The system downloads .NET Framework in preparation to
moving on with the installation process. A status bar
displays, allowing you to view the progress of the .NET
Framework install. The install will take several minutes.
When the .NET Framework download is complete, you will
need to click the OK button to continue with the LukWerks Install wizard.
B. COMPLETING THE WERKS WIZARD
Follow the on screen instructions of the Werks
installation wizard. Click the NEXT> button to advance
through the installation process.
One of the early steps is the LukWerks License
Agreement screen.
Please take a moment to review the license agreement. If
you accept the terms of the agreement, click the “I
accept the terms in the license agreement” radio button
and then click NEXT>. If you do not agree with the terms
of the agreement, click the “I do not accept the terms in
the license agreement” radio button and the installation
will be terminated.
Note: A copy of the license agreement can be found in two places: 1) In this user guide; and 2) on
the program CD. The filename is License.htm.
Step 2 - Install the USB Receiver Module
Now, with most of the software installed, you are ready to plug in the receiver and camera. The install will
prompt you to plug the receiver into the wall and connect it to a USB port on your PC.
1) Plug the USB Receiver Module directly into a wall
outlet near your PC.
Note: The USB Receiver Module has built in surge
protection and must be plugged directly into your wall
outlet. It is highly recommended that you do not plug the
USB Receiver Module into a surge protected power strip.
Plugging the USB Receiver Module into a surge protected
power strip may reduce the quality and performance of the
LukWerks system.
2) Use the included USB Cable to connect the USB
Receiver Module to one of the available USB ports
on your PC.
3) Click the NEXT> button when you are done.

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Step 3 - Mount the Luk Camera
With the receiver connect to your electrical outlet; you are
ready to connect your cameras.
1) Start by installing your cameras in a location near
your PC. This makes it easier to adjustment focus if
necessary. Once you have configured your camera,
select a new location for the camera and use one of
the convenient mounting options to place your
camera on a desktop, window, or wall.
Installation Note: If mounting the camera on a window,
clean the area of the window where the suction cup will be
attached. Let the area dry completely before mounting
camera.
The Window Mount Suction Cup has been tested and proven to hold the weight of objects heavier than
the camera for extended periods of time. To ensure long term connection, you can spread a very small
drop of vegetable or olive oil on the under-side of the cup before applying it to the window. This increases
the suction power of the cup.
CAUTION: The Luk camera should be mounted indoors or in a weatherproof enclosure. Additionally,
you should not point the camera directly at the sun. Failing to follow either of these warnings will
damage your camera
2) Plug the Camera Power Supply into a nearby outlet. Then, use the included Camera Cable (8 ft.
Standard Ethernet Cable) to connect the power supply to the camera.
Note: The Camera Power Supply has built in surge protection and must be plugged directly into your
wall outlet. Plugging the Camera Power Supply into a surge protected power strip may reduce the
quality and performance of the LukWerks system.
3) Click the NEXT> button to proceed.
You are now ready to run the Werks application.
Step 4 - Start Using Werks
1) The install program will automatically start Werks
When Werks runs for the first time, the Werks Initial
Setup screen opens, allowing you to configure the
system to meet your home or small business needs.
2) Review the disk storage options by accepting the
default settings recommended by the setup.
If you wish, you can modify the Werks Video Location
and the Max Werks Space. Ideally, you want a drive
and location where you have plenty of disk space to
record the video. Werks is smart enough to only
record when there is motion and to automatically delete old clips to make room for new ones.
Firewall Setup
It is very likely that you have one of many Firewall applications running on your computer. These applications
protect your computer from unwanted network connections, which sometimes are the result of viruses.
Because Werks creates a new network using your home wiring and uses your Internet connection for email and
remote viewing, you will need to configure your firewall to allow these connections.

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We have provided an entire chapter on the subject name Configuring your PC Firewall. If you find the steps
below are insufficient, please use this chapter as an aid.
Most firewalls will prompt you to Allow or Block access to the network by Werks. You should always choose
Allow when the program reads “Werks.”
ATTENTION: If you are using Norton Firewall or Norton Internet Security, you must review the Norton
Internet Security by Symantec section of the chapter Configuring your PC Firewall. Simply accepting
the automated prompts is insufficient.
•If you are running Windows XP Service Pack 2, the Windows Security Alert screen may appear. Click on
the Unblock button to allow Werks to run properly. (A sample screen shot of the Windows Security Alert
displays below.)
•If McAfee Personal Firewall Plus or Standard is running on your Windows XP, a warning message is
going to display as Werks starts. This message is going to inform you that Werks wants access to the
Internet. You need to click "Grant Access" in order for Werks to run properly. (A sample screen shot of
this McAfee Firewall message displays below.)
•If you are using other anti-virus or firewall software, similar warning messages may appear, asking you
whether you want to allow Werks to perform certain functions. You should allow the requested
permissions so that Werks runs properly.
•If you find you are having problems reference the chapter on Configuring your PC Firewall.
Windows Firewall Auto-Alert McAfee Auto-Alert Message
Create Your My LukWerks Account
Before you can start using remote viewing, you need to create a My LukWerks account and register your
installation. In addition to remote viewing, registering gives you access to these benefits:
•Updates to Werks software and Luk Camera firmware
•Access for warranty and support service, if necessary
•News on upcoming cameras and events
To register, follow these instructions:
1) Go to www.lukwerks.com/register
2) Follow the instructions

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Additional Cameras
You can have up to six Luk Cameras in each LukWerks system. Adding new cameras is easy and you can watch
our website for new types of cameras that we will release over the next months.
STEP 1–POSITION YOUR CAMERA
a. Select a location for your camera.
Use one of the convenient mounting options to secure your camera to a desktop, window or wall.
Note 1: If mounting the camera on a window, clean the area of the window where the suction cup
will be attached. Let the area dry completely before mounting the camera.
Note 2: The Window Mount Suction Cup has been tested and proven to hold the weight of objects
heavier than the camera for extended periods. To increase the suction power of the cup, spread a
small drop of vegetable or olive oil on the underside of the cup before applying it to the window.
b. Plug the Camera Power Supply into a nearby outlet.
Use the included Camera Cable (8 ft. standard Ethernet cable) to connect the power supply to the
camera.
Note: The Camera Power Supply has built-in surge protection and must be plugged directly into your
wall outlet. Plugging the Camera Power Supply into a surge-protected power strip may reduce the
quality and performance of the LukWerks system.
STEP 2–IDENTIFY THE NEW CAMERA IN WERKS
There are two choices of setup paths – a and b. So, read both before moving on with the procedure:
a. You did NOT set a custom password
If you have NOT set a custom camera password, then you do not need to do anything more. Werks will
automatically recognize the camera within 1-2 minutes.
Once the camera appears, you can change its configuration, set a name, or adjust the picture options.
(See the chapter on Setting System Options for information on these settings.)
b. You did set a custom password
If you HAVE set a custom camera password, you need to complete a few additional tasks. This is
necessary because new cameras are shipped with no password (different from the custom password you
have set). Therefore, Werks will not automatically identify it.
Follow these instructions to include the new camera into your Werks system:
1) Go to the Werks > Setup > Advanced dialog screen.
2) Click the Add New camera button.
3) Wait 1-2 minutes while Werks locates the camera.
If after a few minutes, Werks does not recognize the camera, turn to the Specifications chapter located in
the online user guide or at www.lukwerks.com/support.
Note: We recommend that you set a custom password because a custom camera password
provides you with security from others having access to your streaming video.

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Camera Focus and Aim
The factory default settings work great for most applications. However, if you find you need to adjust the
camera it only takes a few minutes. It is easiest to focus and adjust the camera from an outlet near your
computer. The Luk Cameras have two components that allow you to adjust the camera’s viewpoint and focus:
the camera eyeball and the lens.
On the back panel, you will notice an adjustable eyeball. Use this ball to change the angle of the camera lens.
To adjust the focus, gently twist the lens on the front of camera to the right or left. You may find it easiest to
take your camera back to your PC to do this work – saving you the trouble of walking back and forth.
Product Support
If you have any questions about the installation procedures, please check out the support section of our
website for the most recent information. If you still need help contact LukWerks Technical Support via email at
[email protected], or by phone at 877- LUKWERKS [[phone]] (for customers within the
United States and Canada) .

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