WILSON PRO A1000 User manual

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Cellular Signal Booster
WilsonPro A1000 - 3G/4G™

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IT IS VERY IMPORTANT
TO POWER YOUR SIGNAL
BOOSTER USING A SURGE
PROTECTED AC POWER
STRIP WITH AT LEAST A 1000
JOULE RATING.
FAILURE TO DO THIS WILL VOID YOUR WARRANTY
IN THE EVENT OF A POWER SURGE OR LIGHTNING
STRIKE.
! ! THE SIGNAL BOOSTER UNIT IS DESIGNED
FOR USE IN AN INDOOR, TEMPERATURE-
CONTROLLED ENVIRONMENT (LESS
THAN 150 DEGREES FAHRENHEIT). IT IS
NOT INTENDED FOR USE IN ATTICS OR SIMILAR
LOCATIONS SUBJECT TO TEMPERATURES IN
EXCESS OF 150°F.
Contents
Package Contents .....................................................3
Before Getting Started .................................................3
Find the Strongest Signal...............................................3
Installation Details.....................................................4
Quick Install ..........................................................5
Outside Antenna Installation ............................................5
Signal Booster Installation ..............................................5
Inside Antenna Installation..............................................6
Powering Up the Signal Booster .........................................6
Troubleshooting & Understanding Lights..................................7
Safety Guidelines .....................................................8
Signal Booster Specifications ...........................................9
Warranty ............................................................12
Installation Instructions for the Following Signal Booster:
WilsonPro A1000 - 3G/4G™ 2100 IMT (BAND 1) / 1800 DCS ( Band 3) / 900 E-GSM, GSM (Band 8)
Model # ?

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Before Getting Started
Before you install your A1000-3G/4G and
start enjoying improved cellular reception
in your facility, please do the following:
1. Read through all the installation
steps. This will help you know what to
expect from start to nish.
2. Familiarize yourself with all materials
in your product package. This will
allow you to know which pieces we
reference in the instructions.
3. Identify the location of your best
available cellular signal. See
instructions that follow.
4. Determine the best installation
locations for your Outside Antenna,
Signal Boost, and Inside Antenna.
Connect all cables and test the
function of your A1000-3G/4G system
before nalizing installation.
Package Contents
Tools Required for Installation:
(depending on your particular installation, you will need the following tools)
1. Pole mount - 10 mm open-end wrench or adjustable wrench
2. Wall mount or Rafter mount - Drill and 3/16 inch bit, Phillips-head screwdriver
Find the Strongest Cellular Signal
Before you install your A1000-3G/4G signal
booster, you must determine the location of
the best available cellular signal. This will
a󰀨ect the location of your Outside Antenna
and will help you get the best performance
from your A1000-3G/4G. You can nd
the strongest signal outside your building,
typically at the highest point available, using
any of the following methods:
1. Best method:
After connecting the power supply
to your surge protected power strip,
connect the Outside Antenna to the
A1000-3G/4G signal booster, and the
A1000-3G/4G to the Inside Antenna.
Have one person outside (on the roof
for best results) rotate the Outside
Antenna with a second person inside
the building near the Inside Antenna
watching the signal strength on a
phone. This allows you to read the
signal strength from nearby cell towers.
a. The person inside should have
the phone in test mode so the
numerical signal strength can be
read. This is more accurate than
the bar indicator.
Appearance of device and accessories may vary.
Wall Mount BracketPole Mount Bracket
Power Supply
(2D9116)
Panel Antenna
(311135)
Wide Band Directional
Antenna
(314411)
Lightning Surge
Protector
(859992)
2’ Wilson 400 Cable
(952302)
WilsonPro
A1000 - 3G/4G™
60’ Wilson 400
Cable (952360)
75’ Wilson 400
Cable
(952375)

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b. The person on the roof should turn
the Outside Antenna 45 degrees
at a time. Allow 30 seconds for the
phone to register with each turn.
Cell Tower
Outside Directional
Antenna
R
o
t
a
t
e
c. The person inside should note the
readings on the phone with each
turn. Signal readings usually appear
as a negative number. The closer the
number gets to zero, the stronger the
signal (for example, -86 dB would be
a moderately good reading while -55
dB would be an excellent reading,
and -110 dB would be a weak, or
unusable signal).
Cell Tower
Outside Directional
Antenna
R
o
t
a
t
e
d. Once you have determined which
direction provides the strongest
outside signal, you can install the
Outside Antenna in that general
direction.
2. Good methods:
a. Place calls from several locations
outside your building. As you move
to di󰀨erent locations, note where
you get the best reception.
b. If you have a smart phone, you
can download apps that help you
identify locations of cell phone
towers or the strongest signal. Go
to the App Store and search for
“cell signal” to nd available apps
for your device.
3. Acceptable method: Check the bar
indicator on your cell phone display
and note where the signal appears
the strongest. (Note: cell phone
bars are only an approximation of
signal strength and vary from phone
to phone.) Phones can take up to 30
seconds to reset to a new reading. Be
patient and repeat your signal check
several times.
Installation Details
As you plan your installation, keep the
following guidelines in mind to maximize
your signal strength:
1. Maintain a vertical distance of at least
6m or a horizontal distance of at least
15m between the Outside Antenna to
the Inside Antenna.
2. If possible, place the Inside Antenna
directly beneath the placement of the
Outside Antenna location. This creates
a maximized signal zone within the
room where the Inside Antenna is
located.
Place the inside antenna
directly beneath the
placement of the Outside
Antenna location
At least 6m of vertical or 15m
of horizontal separation
Outside Directional
Antenna
Inside Panel Antenna
3. Be sure the Inside Antenna is NOT
facing toward the Outside Antenna.
This creates potential oscillation
or feedback and reduces the
e󰀨ectiveness of the A1000-3G/4G.
4. If you do not know how to mount
hardware or run coax cable through
walls, ceilings and oors, get help
from a from a qualied contractor or
electrician.
To install the Lightning Surge Protector,
attach the cable from the Outside Directional
WAIT 30
SECONDS

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Antenna to the surge protector and ground
the surge protector.
Quick Install
NOTE: Create a “soft” install rst by testing
components in your proposed locations
before securing them with hardware.
1. Select a location on the roof of the
building to install the Outside Antenna.
Make sure the antenna is clear of
obstructions that could block the signal
from the nearest cellular tower.
2. Select a location to install the A1000-
3G/4G Signal Booster that is well
ventilated and away from excessive
heat, moisture, and direct sunlight.
3. Select a location for the Inside Antenna
that is in the center of the area where
the signal needs to be amplied
and a minimum of 20 vertical feet or
50 horizontal feet from the Outside
Antenna.
Outside Directional
Antenna
Inside Panel
Antenna
A1000-3G/4G
4. Run the coax cable from the Outside
Antenna to the Signal Booster and
attach it to the connector labeled
“Outside Antenna.” Connect another
coax cable to the connector labeled
“Inside Antenna” and run it to the Inside
Antenna. NOTE: Be careful not to bend
the center pins on the connectors when
securing connections.
5. Once you have ensured all
connections are tight, connect the
Signal Booster to a surge protected
power strip with at least a 1000 Joule
rating to protect your equipment from
power surges and lightning strikes.
(See page 11 for information on
lightning protection)
6. If your A1000-3G/4G is working
correctly, the lights will be green.
If the lights are not green, see the
“Troubleshooting” starting on page 7.
Outside Antenna Installation
1. Select a location on the roof or an
outside wall where the Outside
Antenna can be mounted without
obstruction (at least three feet of
clearance in all directions) and with
at least 6m of vertical or 15m of
horizontal separation from the Internal
Antenna.
2. After connecting the coax cable to the
antenna, run it underneath the down
side of your roof’s ashing if mounted
on the roof. Tip: Often you can follow
the route used by satellite TV cables.
If you attach the Outside Antenna to a
wall, run the cable along the outside
of the wall to the area where you want
the cable to appear on the inside of
the building, then drill a hole through
the wall where the cable will enter
the building. Caution: Before drilling
holes for the cable, be sure there are
no electrical outlets, wiring, or sewer
or water pipes you could puncture or
sever.
3. Seal any holes with silicone, cable
bushings or other waterproof sealant.
Signal Booster Installation
1. Select a location for the Signal
Booster that is away from excessive
heat, direct sunlight, moisture and
well ventilated. The enclosure must
NOT be air tight. Also, be sure the
location is near a power source.
2. Connect the cables to the Signal
Booster from the Outside Antenna
and Inside Antenna at the designated
ports.
3. Do NOT connect the Signal Booster
to the power source until all cables
are connected.

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3. Inside Antennas can be mounted
above ceiling drywall, on a ceiling
inside a room, or on a wall inside a
room. Ensure the Inside Antenna is
facing AWAY from the Outside Antenna
to avoid oscillation (feedback) and
reduced performance.
Face inside
antenna
away from
the outside
antenna.
Inside
Antenna
Outside
Antenna
4. Use the mounting hardware included
in the package to secure the Inside
Antenna to the selected location.
Powering Up The Signal Booster
1. Ensure the cables to both the Outside
Antenna and Inside Antenna are
securely connected before powering
up the Signal Booster.
2. Plug the power supply into the Signal
Booster input marked “POWER” and
then into a surge protector power strip
with a minimum 1000 Joule rating.
!
3. The lights on the Signal Booster should
remain green . If the lights are not
green, see the “Troubleshooting” section
starting on page 7.
Inside Antenna Installation
1. Select a location in the center of
the area where you want cellular
signals improved to mount the Inside
Antenna. If you have multiple rooms
with poor signal, you may need
multiple Inside Antennas. These
can attach to the Signal Boost by
using a splitter (sold separately).
Contact Wilson Electronics for more
information.
2. Ensure a minimum of 6 vertical
meters or 15 horizontal meters of
separation from the Outside Antenna.
Place the inside antenna
directly beneath the
placement of the Outside
Antenna location
At least 6 of vertical meters
or 50 horizontal meters of
separation
Outside Directional
Antenna
Inside Panel Antenna

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Troubleshooting
The WilsonPro A1000-3G/4G has advanced
programming, allowing it to automatically
adjust for a variety of possible problems,
and still boost your signal. It also includes
three indicator lights, one for each band
(see FAQ for explanation of MHz bands). All
indicator lights will be green, red, or orange;
or a combination of these lights.
A1000
3G/4G
Green indicates the unit is powered
and working properly. You always want
the lights to be green on the bands you
plan to use.
Red indicates the A1000-3G/4G has
shut down due to extreme oscillation
(feedback).
Orange indicates the A1000-3G/4G
has shut down due to extreme
overload. This is caused from being too
close to a cell tower.
The A1000-3G/4G also has two unique light
functions – green with an alternating red,
and green with an alternating orange. Both
of these indicate the booster is working,
though at a reduced gain.
IMPORTANT NOTE: Reduced gain
decreases the inside coverage area. If the
amount of coverage area is su󰀩cient, your
installation is complete.
Green and Orange indicates the
booster has detected overload, and
has automatically reduced the gain to
correct this scenario.
Green and Red indicates the booster
has detected oscillation, and has
automatically reduced the gain to
correct this scenario.
Note: Both of the above can occur, but
the booster will choose the light option
that relates to the greatest reduction in
gain.
Fixing Red Light Issues
If one or more lights on the Signal Booster
are red:
1. Make sure all connections are tight.
2. If the coverage area is not large
enough with a reduced gain and
alternating green and red lights, you
need to increase the distance between
the Outside Antenna and the Inside
Antenna by moving them horizontally
and/or vertically farther apart. After
doing so, reset the booster by
unplugging the power supply and then
plugging it back in. If the light is green
after separating the antennas, you
have ensured the maximum coverage.
3. If your coverage area is still too small
after separating the antennas contact
the Customer Support for assistance.
Fixing Orange Light Issues
If one or more lights on the Signal Booster
are orange:
1. If the coverage area is not large
enough with a reduced gain and
alternating green and red lights,
move the Outside Antenna away from
the strongest cellular signal in small
increments until the light turns green.
If the Signal Booster will not respond,
relocation of the outside antenna may
be required.
Move the outside
antenna away from
the strongest cellular
signal in small
increments
2. If the light remains orange or the
coverage area is still too small, contact
the Wilson Electronics Technical
Support for assistance.

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Safety Guidelines
WARNING: Connecting the Signal Booster directly to the cell phone with use of
an adapter will damage the cell phone.
WARNING: Use only the power supply provided in this package. Use of a non-
Wilson Electronics product may damage your equipment.
WARNING: The Signal Booster unit is designed for use in an indoor,
temperature-controlled environment (less than 65 degrees Celsius).
It is not intended for use in attics or similar locations subject to
temperatures in excess of that range.
WARNING: Take care to ensure that neither you nor the pole comes near any
power lines during installation.
RF SAFETY WARNING: Any antenna used with this device must be located at least
20.32cm from all persons.

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Lightning
Surge Protector
To Outside
Antenna
To Signal Booster
Ground Wire
(not included)
!RECOMMENDED: INSTALLING THE LIGHTNING SURGE PROTECTOR
INSTALL THE LIGHTNING SURGE PROTECTOR (LSP) CLOSE TO THE
SIGNAL BOOSTER. ATTACH THE CABLE FROM THE OUTSIDE ANTENNA TO
THE SURGE PROTECTOR. ENSURE THE LSP IS PROPERLY GROUNDED.
Signal Booster Specifications
WilsonPro A1000-3G/4G
Model Number ?
Connectors N-Female
Antenna Impedance 50 Ohms
Frequency Band 1 (2100) Band 3 (1800) Band 8 (900)
3Power output for single cell phone (dBm)
Uplink
Downlink
B1
30
25
B3
30
25
B8
30
25
Passband Gain (nominal) B1
74
B3
74
B8
66
Noise Figure (typical downlink/uplink) 5 dB nominal
Power Requirements 5.5V DC, 1.5A

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Notes:

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Notes:

Copyright © 2014 Wilson Electronics, LLC All rights reserved.
U.S. Patent Nos.– 7,221,967; 7,729,669; 7,486,929; 7,409,186; 7,783,318; 8,583,033; 8,583,034; 8,639,180
1-Year Warranty
WilsonPro Signal Boosters are warranted for one (1) year against defects in workmanship and/or materials.
Signal Boosters may also be returned directly to the manufacturer at the consumer’s expense, with a dated proof of
purchase and a Returned Material Authorization (RMA) number supplied by WilsonPro. WilsonPro shall, at its option
replace the product. WilsonPro will pay for delivery of the replaced product back to the original consumer. Please
contact customer support for an RMA number.
This warranty does not apply to any Signal Boosters determined by WilsonPro to have been subjected to misuse, abuse,
neglect, or mishandling that alters or damages physical or electronic properties.
Failure to use a surge protected AC Power Strip with at least a 1000 Joule rating will void your warranty.
Disclaimer:The information provided by WilsonPro is believed to be complete and accurate. However, no responsibility is
assumed by WilsonPro for any business or personal losses arising from its use, or for any infringements of patents or
other rights of third parties that may result from its use.
GDE000003_A1000-3G/4G_Rev01_11.08.16