Winco FW-S500 User manual

WARMER or COOKER/WARMER
Use & Care Manual
3138365
Conforms to:
UL
STD: 197
3138365
Conforms to:
NSF STD.4
FW-S500
WARMER
FW-S600
COOKER / WARMER
BEFORE OPERATING ANY EQUIPMENT, READ AND FAMILIARIZE YOURSELF WITH THE USE AND SAFETY INSTRUCTIONS
WINCO would like to thank you for purchasing this equipment. It’s important to save these instructions for future reference.
Save the original box and packaging for use in packaging and shipping the equipment if repairs are needed.
Model Description Size Voltage Hz Wattage
FW-S500 Electric Warmer 22-⅜"L x 14-/"W x 9-½"H
Well inner depth: 6"
120V 50/60 1200*
FW-S600 Electric Cooker/
Warmer
22-⅜"L x 14-/"W x 10-/"H
Well inner depth: 6"
120V 50/60 1500*
* One (1) dedicated 20 Amp circuit with a single outlet is required for the unit.
Package Contents
Both units come with a Use & Care Manual and a warranty registration card.
Recommended use with WINCO stainless steel steamtable pans, covers and adaptor bars or high-heat poly pans and lids.
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WINCO / DWL Industries Co.2
Safety Rules & Information for FW-S500 & FW-S600
To ensure safe installation and operation, please
carefully read and understand the following
statements.
Unless the operator is adequately trained and
supervised there is a possibility of injury. Owners of
this equipment are responsible to make certain that
this equipment is used properly and safely, and that
all of the instructions contained in this manual are
followed. Adherence to the requirements of local,
state or federal law is required.
Owners should not permit anyone to use this
equipment unless they are over 18 years old,
adequately trained, supervised, and have read and
understood this manual.
Owners should also ensure that no customers,
visitors or other unauthorized personnel come in
contact with this equipment. It is the responsibility
of the owner and the operator to remain alert to any
hazards posed by the function of this equipment.
If an operator is ever uncertain about a particular
task or the proper method of using this equipment,
they should ask an experienced supervisor.
Introduction
1. Make sure to read all of the instructions before using the unit.
2. When using any electrical appliance, it is important to always
follow basic precautions to reduce the risk of electric shock, re,
and injury.
3. Always clean the unit thoroughly before and after use
(see "Cleaning" insctructions on page 4).
Unpacking the Equipment
SAVE THE ORIGINAL BOX AND PACKAGING FOR USE IN
PACKAGING AND SHIPPING THE EQUIPMENT IF SERVICES
ARENEEDED.
1. Remove all packing materials and tape, as well as any protective
plastic and cardboard, from the unit.
2. Clean any glue residue left over from the plastic or tape.
3. Place the unit in the desired position and height.
Function and Purpose
This unit is intended to be used in commercial food-service operations
only. It is not intended for household, industrial or laboratory use.
Before using this equipment all surfaces should be cleaned and
dried thoroughly (see "Cleaning" section on page 4). Failure to clean
surfaces before using the unit could cause food contamination.
Warning
Please remember that this manual and the warning
labels do not replace the need to be alert, to properly
train and supervise operators, and to use common
sense when using this equipment.
Electrical Requirements
Make sure to plug unit into a grounded outlet that has the correct
voltage and required minimum amperage capacity. Refer to the
product identication label found on the unit for voltage , wattage,
and amperage ratings.
Proper Grounding
This machine is provided with a
three-pronged grounding plug.
The outlet to which this plug
is connected must be properly
grounded. If the receptacle is not
the proper grounding type, contact
an electrician. DO NOT, under any
circumstances, cut or remove the
third ground prong from the power
cord or use any adapter plug.
USE A GROUNDED OUTLET
DO NOT ADD AN ADAPTOR
TO THE PLUG
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WINCO / DWL Industries Co. 3
SAFETY INSTRUCTIONS
WARNING
1. Power must be disconnected at the power source prior to
performing any service procedure or repairs.
CAUTION
2. This appliance is hot when in use. Do not let bare skin touch hot
surfaces. Always keep combustible materials such as curtains,
napkins, ammable cleaners, etc., away from the appliance.
x
xBurn Hazard.
The unit surfaces and outside covering will be HOT
during and for a short time after use.
USE CAUTION WHEN TOUCHING THE UNIT.
WARNING
CAUTION
HOT
3. Extreme caution is necessary whenever this appliance is used
near children or whenever this appliance is left unattended.
4. Always unplug appliance when not in use, before cleaning,
adjusting, or when general maintenance is performed.
5. DO NOT operate this appliance if the cord or plug is damaged or
altered. DO NOT operate this appliance if it has been dropped
or damaged. Email [e-mail] to request support
service for examination, repairs, or electrical and mechanical
adjustments. (See "Warranty" on page 8 for details)
6. DO NOT use outdoors. This appliance is not intended for outdoor
use or use in wet or humid locations
7. Plug into properly grounded outlets only. Avoid use of extension
cords. DO NOT run power cord under carpeting, runners, or like
items. Keep cord away from foot trac areas to avoid tripping.
8. Always use this appliance on a non-combustible surface to
reduce the risk of re.
9. DO NOT operate this appliance in areas where ammable liquids
are used or stored.
PREPARATION FOR USE
1. Set unit on a at and stable non-combustible surface that is near
the power source.
2. Pour 1 to 1.5 inches of water into the unit well pan.
DO NOT exceed 1.5 inches.
DO NOT OPERATE WITHOUT WATER IN THE WELL PAN.
Use of the unit without water will cause metal fatigue and
excess wear on metal components, resulting in rendering the
unit non-operable.
Use care when handling hot water and steam.
3. If the unit fails to work properly during initial use, please notify
customer service at: [e-mail]
OPERATION
1. Plug cord into properly grounded outlet with the correct voltage
and power requirement. Electrical shock may occur if appliance is
not grounded properly.
2. Preheat the water in the well pan. Faster preheat can be
achieved by covering the water well pan with an empty full size
food pan or a full size food pan cover.
Unit Pre-heating time in minutes
Hot Water Cold (Tap) Water
FW-S500 12 20
FW-S600 10 15
Set the heat control to the maximum heat setting for the
following specied times:
3. Place stainless steel or high heat poly pans (inset pans) into the
unit well pan. If using the appliance as a warmer (FW-S500
or FW-S600), the contents placed in the food pans should be
previously cooked as the purpose of the warmer is to hold
contents at the proper desired temperature.
If the appliance is being used as a cooker (FW-S600 only), frozen
foods such as soups, chili or vegetables can be brought to safe
serving temperature (min 140°F) in less than 40 minutes, using
the maximum heat setting.
Place frozen foods into the recommended inset pan(s) and
follow the preparation instructions that accompany the frozen
food product.
4. Never place foods directly into the well pan. The well pan is
for water only. Foods must always be placed into the inset pans.
5. Inset pans must be covered to maintain temperatures while food
is not being served.
6. For the function of hot food holding, set the heat control to the
desired setting.
Monitor temperature regularly to ensure food safety.
7. During normal operation for food warming and holding,
periodically check the water level. Add hot water when
necessary and stir food occasionally.
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WINCO / DWL Industries Co.4
Measurements for FW-S500 & FW-S600
FW-S500 and FW-S600 measurements
FWS500 FWS600
NOTE
Chlorinated chemical residue could damage the unit
by degrading the stainless steel surfaces.
7. To remove calcied scale buildup use 1 teaspoon of white
vinegar to 1 cup of water. Pour enough into the well pan to
cover the bottom. Let this stand for about 30 minutes.
Rinse out and repeat if necessary.
Always unplug the electrical power from the unit
before cleaning.
CAUTION
The unit will be HOT! Let cool before cleaning.
NOTE
Cleaning the unit daily will increase the operational
life span of this appliance. Also, regular cleaning will
enhance the performance of this appliance.
1. ALWAYS unplug the power cord and allow unit to cool down
prior to cleaning.
2. Carefully empty the remaining hot water in the well pan.
3. Wipe the inside of the emptied well pan with a clean
damp cloth.
4. NEVER immerse the cooker/warmer in water or other liquid
when cleaning.
5. DO NOT use a water jet to clean the cooker/warmer.
6. If soap or chemical cleaners are used, make sure they are rinsed
away thoroughly with clean water immediately after cleansing.
Cleaning Instructions
22/" 22/"
9/"
10/"
14/" 14/"
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2940 Hwy 14 W, Rochester, MN 55901

WINCO / DWL Industries Co. 5
Popular Pan Configurations
Single full-size pan
Full-Size
7qt. 4qt.
4qt.
4qt.
7qt.
½/
/
/
/
/
/ /
½
¼
¼
¼
¼
Four quarter-size pans,
one 12" adaptor bar
Two half-size pans Three third-size pans
ADP-808 adaptor plate
with two 8-/" holes,
use with WINCO INS-7.0M
7qt. stainless steel insets
Two third-size pans,
two sixth-size pans,
one 12" adaptor bar
ADP-666 adaptor plate
with three 6-/" holes,
use with WINCO INS-4.0
4qt. stainless steel insets
Utilizing WINCO stainless steel steam table pans, insets, and
adaptor bars (sold separately) you can achieve these popular pan
congurations for all of your serving needs.
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2940 Hwy 14 W, Rochester, MN 55901

WINCO / DWL Industries Co.6
Troubleshooting Chart
PROBLEM MIGHT BE CAUSED BY COURSE OF ACTION
Unit won't heat
Power supply Check power source, make sure unit is plugged in
Thermostat setting incorrect Make sure thermostat is turned to desired setting
Water level incorrect Make sure well pan has correct amount of water
Plug/cord, set or external wiring is damaged Call for service
Internal wiring fault Call for service
Product is cold or
not reaching desired temperature
Operation of thermostat Ensure thermostat is set correctly and that the heat
control knob is rmly secured to the thermostat
shaft (not spinning independently)
Faulty thermostat Call for service
Indicator light is not on, but the unit IS
heating up
The indicator bulb has burned out Call for service
Product exceeds desired temperature
Faulty heating elements Call for service
Wrong setting of thermostat Ensure thermostat is set correctly and that the heat
control knob is rmly secured to the thermostat
shaft (not spinning independently)
Faulty thermostat Call for service
Appliance trips circuit breaker
or blows fuse
Circuit overload Check to make sure circuit is not overloaded
Blown fuse Unplug from power and check for short circuits
Faulty thermostat Call for service
DO NOT send unit to WINCO without rst contacting our customer
service department at: [e-mail]
See "Limited Equipment Warranty" section on page 8 for details.
Service and Repair
There are no user serviceable parts within this appliance. To avoid
serious injury or damage, never attempt to repair the unit or replace
adamaged power cord yourself.
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2940 Hwy 14 W, Rochester, MN 55901

WINCO / DWL Industries Co. 7
FW-S500 Food Warmer
FW-S600 Food Cooker / Warmer
Wiring Diagram
DS (RED)
HEATING
LAMP
DS (RED)
HEATING
LAMP
POWER SUPPLY
120V AC 60Hz
POWER SUPPLY
120V AC 60Hz
GROUND
GROUND
SW
THERMAL CONTROL SWITCH
122~340°F (50~171°C) 16A 125V AC
SW
THERMAL CONTROL SWITCH
122~340°F (50~171°C) 16A 125V AC
HEATING
ELEMENT
1200W \ 120V
HEATING
ELEMENT
1500W \ 120V
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2940 Hwy 14 W, Rochester, MN 55901

WINCO / DWL Industries Co.8
WINCO commercial appliances are warranted when installed in
accordance with instructions in this manual and subjected to normal use.
WINCO commercial appliances are warranted only to the rst
purchaser from the dealer/distributor.
WINCO equipment(parts and labor) are warranted for a period of
one(1)year from the date of purchase, provided that the product
warranty registration has been received by WINCO within 30 days
from the date of purchase.
Examples of circumstances NOT covered under WINCO’s warranty, but
not limited to these circumstances are:
• Acts of God, re, water damage, burglary, accident, theft.
• Freight damage.
• Improper alteration or installation of equipment.
• Use of after market or generic parts.
• Services made by anyone other than an authorized service agent.
• Unauthorized lubricants.
• Normal wear of parts, including feet, fuses, switches, lamps, etc.
• Improper cleaning or use of improper cleaning agents on appliance
• Misuse or abuse (this includes but is not limited to dropping the
unit or any of it's components.
Procedure To Submit
A Warranty Claim
Warranty may not be honored if warranty registration has not
been previously submitted to WINCO within 30 days of purchase.
Attempts to service appliance by unauthorized personnel may
void the warranty.
1. Warranty registration must have been received within 30 days
from the date of purchase.
2. RETURN AUTHORIZATION MUST BE ISSUED
from WINCO customer service. For warranty service
West of the Mississippi River, contact
Customer Service @ WINCO
12765 166th Street, Cerritos, CA, 90703
Phone: [phone]
East of the Mississippi River, contact
Customer Service @ WINCO
65 Industrial Road, Lodi, NJ, 07644
Phone: [phone]
E-mail: [e-mail]
Limited Equipment Warranty
3. You will be asked to provide item #, date of purchase, receipt
of purchase, company/dealer item was purchased from and a
detailed description of the issue you are having.
4. The customer service rep will determine the best course of
action. If it is determined item needs to be returned, a return
authorization will be issued. You will be given complete details on
how to complete the return process.
5. If item is to be returned to WINCO, it must be packaged in its
original carton. This ensures there will be no freight damage of
item coming back to WINCO. Freight damage will not be covered
by the warranty.
NOTE:
• Freight to our repair centers must be prepaid. We strongly
recommend that you SAVE THE ORIGINAL PACKAGING for the
duration of this warranty. WINCO will not be responsible for any
claims for damages that may occur during inbound transportation
to our service facility.
• Freight on return services or replacements will be prepaid by
WINCO, the manufacturer.
• This warranty does not cover product failures caused by: improper
maintenance as outlined in our operations manuals, neglect,
abuse, damage due to excess water, re, improper set up, or use
of inadequate or faulty electrical systems.
• WINCO reserves the right to inspect returns and determine if
product received shows any of the signs of misuse or abuse
as listed above.
THE FOREGOING WARRANTY PROVISIONS ARE A COMPLETE
AND EXCLUSIVE STATEMENT BETWEEN BUYER AND WINCO.
WINCO NEITHER ASSUMES NOR AUTHORIZES ANY PERSONS
TO ASSUME FOR THEM ANY OTHER OBLIGATION OF LIABILITY
IN CONNECTION WITH SAID EQUIPMENT.
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2940 Hwy 14 W, Rochester, MN 55901