Winco ESW-66 Instruction Manual

COMMERCIAL ELECTRIC
SOUP WARMER
Operating Instruction Manual
ESW-66
ESW-66-I
Form No. ESW-66-Series Manual - 1123
BEFORE OPERATING ANY EQUIPMENT, READ AND FAMILIARIZE YOURSELF WITH THESE USE AND SAFETY INSTRUCTIONS
Congratulations on your purchase of this WINCO commercial equipment. WINCO takes pride in the quality of
its products. When used as intended and with proper care and maintenance, you will experience years of reliable
operation from this equipment. To ensure best results, it is important that you read and follow the instructions in this
manual carefully. It’s important to save these instructions for future reference.
Model Voltage Power Amperage Plug Ty pe
Overall Dimensions Ship
Weight
Length Depth Height
ESW-66 110-120V~50/60Hz 400W 3.6A NEMA 5-15P 13-1/4"
(337mm)
14-1/2"
(368mm)
14-1/2"
(368mm)
12.4 lbs
5.6 kgs
ESW-66-I 220V-50/60Hz 500W 2.5A CEE 7/7
For California Customers
WARNING: Cancer and Reproducve Harm -
www.P65Warnings.ca.gov

2
Commercial Electric Soup Warmer
Important For Future Reference
Introduction
Congratulations on the purchase of WINCO® equipment. Please take
time to carefully read through this manual to ensure the equipment
is operated and maintained properly, to ensure the best possible
performance from the product for many years. Winco will not accept
liability for the following if:
• The instructions in this manual have not been followed correctly.
• Non-authorized personnel have tampered with the equipment.
• Non-original spare parts are used.
• The equipment has not been handled and cleaned correctly.
• There is any use damage to the unit.
Immediately Inspect for Shipping Damage
All containers should be examined for damage before and during
unloading. The freight carrier has assumed responsibility for its safe
transit and delivery. If equipment is received damaged, either apparent
or concealed, a claim must be made with the delivering carrier.
A. Apparent damage or loss must be noted on the freight bill
at the time of delivery. It must then be signed by the carrier
representative (Driver). If this is not done, the carrier may refuse the
claim. The carrier can supply the necessary forms.
B. If concealed damage or loss is not apparent until after equipment
is uncrated, a request for inspection must be made to the carrier
within 15 days. The carrier should arrange an inspection. Be certain
to keep all contents and packaging material.
Please complete this information and retain this manual for the life of the equipment. For
Warranty Service and/or parts, this information is required.
Model Number Serial Number Date Purchased
! !
WARNING: IMPROPER INSTALLATION,
ADJUSTMENT, ALTERATION, SERVICE OR
MAINTENANCE CAN CAUSE PROPERTY DAMAGE,
INJURY, OR DEATH. READ THE INSTALLATION,
OPERATION, AND MAINTENANCE INSTRUCTIONS
THOROUGHLY BEFORE INSTALLING
OR SERVICING THIS EQUIPMENT.
AVERTISSEMENT: TOUTE INSTALLATION, RÉGLAGE,
MODIFICATION,RÉPARATION OU ENTRETIEN
INCORRECT PEUT OCCASIONNER DES DOMMAGES
MATÉRIELS, DES BLESSURES GRAVES OU LA MORT.
LIRE LES INTRUCTIONS D'INSTALLATION, D'UTILISATION ET
D'ENTRETIEN ATTENTIVEMENT AVANT D'INSTALLER OU DE
RÉPARER CET APPAREIL.
! !
CAUTION: THESE MODELS ARE DESIGNED, BUILT,
AND SOLD FOR COMMERCIAL USE ONLY. IF THESE
MODELS ARE POSITIONED SO THE GENERAL PUBLIC
CAN USE THE EQUIPMENT, MAKE SURE THAT
CAUTION SIGNS, WARNINGS, AND OPERATING
INSTRUCTIONS ARE CLEARLY POSTED NEAR EACH
UNIT SO THAT ANYONE USING THE EQUIPMENT
WILL USE IT CORRECTLY AND NOT INJURE
THEMSELVES OR HARM THE EQUIPMENT.
ATTENTION: CES MODÈLES SONT CONÇUS,FABRIQUÉS,
ET VENDUS POUR UN USAGE COMMERCIAL SEULEMENT.
SI CES MODÈLES SONT PLACÉS POUR QUE LE GRAND
PUBLIC PUISSE LES UTILISER,ASSUREZ-VOUS QUE LES
CONSIGNES D’ATTENTION, D'AVERTISSEMENT, ET LES
INSTRUCTIONS D'UTILISATION SOIENT CLAIREMENT AFFICHÉES
PRÈS DE CHAQUE UNITÉ DE SORTE QUE N'IMPORTE QUEL
UTILISATEUR DE L'APPAREIL L'EMPLOIE CORRECTEMENT ET NE
SE BLESSE PAS OU N'ENDOMMAGE PAS L'APPAREIL.
! !
WARNING: A FACTORY AUTHORIZED SERVICE
PROVIDER SHOULD HANDLE ALL MAINTENANCE
AND REPAIR. BEFORE DOING ANY MAINTENANCE
OR REPAIR, FOLLOW SERVICE SET UP
ARRANGEMENT ON PAGE 11.
AVERTISSEMENT: UN TECHNICIEN AUTORISÉ PAR
L'USINE DEVRA EFFECTUER TOUT L'ENTRETIEN ET LES
RÉPARATIONS. AVANT DE FAIRE TOUT ENTRETIEN OU
RÉPARATION, VEUILLEZ CONTACTER WINCO.

3
Commercial Electric Soup Warmer
Table of Contents
Specifications .............................................................................. 1
Warnings ..................................................................................... 2
Introduction ................................................................................ 2
Table of Contents ....................................................................... 3
Packaging .................................................................................... 3
Important Safeguards................................................................ 4
Operation .................................................................................... 6
Cleaning, Care & Maintenance ................................................. 6
Safety ........................................................................................... 6
Troubleshooting ......................................................................... 7
Service & Repair .......................................................................... 7
Exploded View ........................................................................... 8
Parts List....................................................................................... 8
Electrical Diagram ...................................................................... 9
Limited Warranty ..................................................................... 10
Package Contents
All units come with an Operating Instruction Manual
and the following:
• Kettle Style Electric Soup Warmer
• Stainless Steel Hinged No-Drip Lid
• Stainless Steel Bain Marie Inset
• Magnetic Label Holder with Labels
WINCO prides itself on quality and service, ensuring that at the time of
packing, all products are supplied fully functional and free of damage.
Should you nd any damage as result of freight, please contact your
WINCO dealer immediately.
Unpacking the Equipment
DISPOSE OF ALL PACKAGING MATERIALS IN AN
ENVIRONMENTALLY RESPONSIBLE MANNER.
1. Remove all packing materials and tape, as well as any protective
plastic and cardboard, from the unit.
2. Clean any glue residue left over from the plastic or tape.
3. Place the unit in the desired position and height.
SAVE THE ORIGINAL BOX AND PACKAGING FOR USE IN
PACKAGING AND SHIPPING THE EQUIPMENT IF SERVICES
ARENEEDED.
Please keep this manual in a safe place for future use!
Installation and start-up must be performed by a qualified installer who has thoroughly read, understands and follows these instructions.
NOTE
Please remember that this manual and the warning labels do not replace the need to be alert, to properly train
and supervise operators, and to use common sense when using this equipment.

4
Important Safeguards
To ensure safe installation and operation, please carefully read and understand the following statements.
Unless the operator is adequately trained and supervised there is a possibility of serious injury. Owners of
this equipment bear the responsibility to make certain that this equipment is used properly and safely, and to
strictly follow all of the instructions contained in this manual and the requirements of local, state or federal law.
Owners should not permit anyone to touch this equipment unless they are over 18 years old, are adequately
trained and supervised, and have read and understood this manual.
Owners should also ensure that no customers, visitors or other unauthorized personnel come in contact with
this equipment. It is the responsibility of the owner and the operator to remain alert to any hazards posed by the
function of this equipment.
If there is ever uncertainty about a particular task or the proper method of operating this equipment, ask an
experienced supervisor.
Warnings
This manual contains a number of precautions to follow to help promote safe use of this equipment.
FOR YOUR SAFETY
Do not store or use gasoline or other ammable vapors
and liquids in the vicinity of this or any other appliance.
ESURE DE SECURITE
Ne pas entreposer ni utiliser de'essence ni autres vapeurs ou liquides
inammables a proximte de cet appareil ou de tout autre apparel!
WARNING
Improper installation, adjustment, alteration, service or
maintenance can cause property damage, injury or death.
Read these installation, operating and maintenance instructions
thoroughly before installing or servicing this equipment.
AVERTISSEMENT
Linstallation, le reglage, la modication, la reparation ou I'entretien
incorrect de cet appareil peut causer des dommages materiels,
des blessures ou la mort. Lire attentivement les instructions
d'installation, de fonctionnement et d'entretien avant de proceder a
son installation ou entretien.
TO PURCHASER
Contact your local gas supplier and ask for instructions in the
event the user smells gas. This information should be posted in a
prominent location.
À L'ACHETEUR
CommunIquez avec votre distributeur de gaz et informez vous
quant aux procédés a suivre si vous détectez une odeur de gaz. Cette
information doit etre achée a un endroit facile d'acces et tres visible.
DO NOT TOUCH HOT
LIQUID OR HEATING
SURFACES WHILE THE
UNIT IS HEATING UP OR
OPERATING.
Ne touchez pas le liquide chaud
ou les surfaces de chauage
lorsque l’appareil chaue ou en
fonctionnement.
WARNING AVERTISSEMENT
HOT

5
Installation
2. Remove the equipment from the packaging. Be certain that all
protective plastics and residues are thoroughly cleaned from its
surface.
3. Place your equipment on a rm level surface.
Local standards and regulations should be consulted in order to
abide by standards set in relation to positioning, spacing, and
ventilation. Winco recommends no less than 4” for a ventilation
gap around the perimeter of this unit.
Do not position or operate near combustible materials/ammable
objects.
Ne pas placer ni faire fonctionner l'appareil près de
matériels combustibles ou d'objets inflammables.
Once your equipment has been placed in position, be sure that the
cooking rack correctly positioned.
Une fois que votre équipement est mise en place,
veillez à ce que le bac à support de cuisson soit
correctement placé.
4. Proper connections and power supply are essential for ecient
performance. Supply the appropriate power and connect to source;
your equipment is now ready to turn on and operate. (For power
supply please see technical specication on page 1).
Fournir l'alimentation secteur appropriée et brancher l’appareil à la
source d'alimentation ; votre équipement est maintenant prête à être
allumée et à fonctionner. (Pour l’alimentation, veuillez voir la che
technique, page 1).
5. Units are wired to be used with standard AC receptacle that
correlates to the units operating voltage (see technical specication
on page 1).
6. The installation of the unit must conform to the NATIONAL
ELECTRICAL CODE, ALL LOCAL ELECTRICAL CODES AND
ORDINANCES, AND ALL THE LOCAL ELECTRICAL COMPANY RULES
AND REGULATIONS. Additionally, we recommend a 4" spacing
surrounding the unit in order to provide adequate ventilation.
These instructions should be followed at all times. Failure to follow
these instructions could result in injury to yourself and others.
TO REDUCE RISK OF INJURY OR DAMAGE TO THE UNIT:
1. Read this manual thoroughly before installation and operation.
DO NOT proceed with installation and operation if you have any
questions or do not understand anything in this manual. Contact
your representative or the manufacturer rst.
Fire Hazard.
Correct installation precautions,
procedures and regulations
must be followed. Operation
and safety training is necessary
for all users of this equipment.
Risque d'incendie
La surchaue des vapeurs d'huile ou de
l'huile peut s'enammer et provoquer
un incendie. Surveillez la température,
la qualité et le niveau d’huile. Utilisez et
entretenez le système d'élimination des
vapeurs d'huile.
The equipment must be
installed by qualied personnel
only. Correct installation
precautions, procedures and
regulations must be followed
in order to reduce the risk of
re. Hood and re suppression
systems must be maintained
per manufacturer's guidelines.
Only qualied and trained
personnel are to use this
equipment.
Faire chauer l'huile avec précaution. Si
l'huile fume, réduire le feu. Ne pas laisser
l'appareil sans surveillance. Si le feu se
produit, éteindre l'appareil, couvrir jusqu'à
refroidissement. Ne pas mettre l'eau dans
l'huile chaude ou enammée. Ne faites pas
fonctionner avec de l'huile sous la barre
d'huile. L’huile sale a un point d'éclair
plus bas. Remplacer l'huile sur une base
régulière. Maintenir le niveau d'huile
correct. Utiliser un système d'évacuation
de la vapeur d'huile (capot) pour réduire
l'accumulation de graisse et d'huile sur les
surfaces de paroi ou de plafond.
WARNING AVERTISSEMENT
ATTENTION
Proper Grounding · Mise à la terre correcte
This machine is provided with a three-pronged
grounding plug. The outlet to which this plug
is connected must be properly grounded. If the
receptacle is not the proper grounding type, contact an
electrician. DO NOT, under any circumstances, cut
or remove the third ground prong from the power cord
or use any adapter plug.
Cette machine est équipée d'une che à trois broches.
La prise sur laquelle cette che est branchée doit être
correctement mise à la terre. Si la prise n'est pas le type de
mise à la terre, contactez avec un électricien. NE PAS, en
aucun cas couper ou enlever la troisième broche de terre à
partir du cordon d'alimentation ou utiliser un adaptateur.
USE A GROUNDED OUTLET
DO NOT ADD AN ADAPTOR
TO THE PLUG
UTILISER UNE PRISE AVEC MISE
À LA TERRE NE PAS AJOUTER UN
ADAPTATEUR SUR LA FICHE
Electrical Shock Hazard
Keep water and other liquids
from entering the inside of the
unit. Liquid inside the unit could
cause an electrical shock.
Risque de choc électrique
Conserver l'eau et d'autres liquides
de pénétrer à l'intérieur de l'appareil.
Liquide à l'intérieur de l'appareil pourrait
provoquer un choc électrique.
Do not spray water or cleaning
products. Liquid could contact
the electrical components
and cause a short circuit or an
electrical shock. Do not use unit
if power cord is damaged or has
been modied.
Ne pas pulvériser de l'eau ou des produits
de nettoyage. Le liquide pourrait contacter
avec les composants électriques et causer
un court-circuit ou un choc électrique.
Ne pas utiliser l'appareil si le cordon
d'alimentation est endommagé.
ou a été modié.
WARNING AVERTISSEMENT
CAUTION

6
Operation
Before using this equipment it must be cleaned and
dried thoroughly. Clean all surfaces before use.
Failure to clean surfaces before using the unit could
cause food contamination.
Always unplug the unit after every use and before
cleaning. Unplug the unit when not in operation.
• Allow unit to cool completely before cleaning.
• Spilled food should be removed immediately from all exterior
surfaces and the top collar.
• Clean main body with a damp soapy cloth. Do not use harsh or
abrasive chemicals or scouring agents.
• Allow to dry before turning the unit back on.
• Do not immerse the device completely in water to clean. The
appliance should also NOT be cleaned with a water jet.
• The bain marie insert and lid are dishwasher safe.
NOTE:
Proper cleaning instructions must be followed;
otherwise, operation of the unit may be seriously
impaired. Do not wash parts in an automatic
dishwasher.
WINCO authorized service personnel must perform any other servicing.
NOTE: This soup kettle warmer is not designed to cook
soups or sauces, nor is it designed to rethermalize
cold or frozen products.
Cleaning & Maintenance
1. USE WITH WET HEAT ONLY.
2. Add 20 oz. (0.6 liters) of water to the kettle before placing the bain
marie insert into the warmer.
3. Never over-ll with water. Use the waterline marks at the base of
the kettle. Under no circumstances should the bain marie insert
oat, even when empty. DO NOT EXCEED MAX LEVEL. Remove any
excess water immediately.
4. Turn the warmer on. The indicator light will glow, showing that the
unit is on.
5. Adjust the temperature control dial to correct setting:
• Settings 8-12 are designed for initial warm-up
• Normal control settings range from 1-8
• Once the kettle has reached the desired temperature, adjust the
temperature control dial to a lower setting. It is recommended
that the lowest possible setting that maintains food-safe serving
temperatures be used.
6. Always keep the hinged lid attached and closed when not serving.
Safety
SAFETY PRECAUTIONS
Before installing and operating this equipment be
sure everyone involved in its operation are fully
trained and aware of all precautions. Accidents
and problems can result from a failure to follow
fundamental rules and precautions.
• A WINCO® Approved Recommended Qualied Service Technician
should carry out repairs if necessary. Do not remove any
components or service panels on this product.
• Allow the unit to cool down after use before dismantling for
cleaning; the unit will be too hot to handle immediately
after use.
• Before cleaning, switch power OFF and disconnect power cord
from the outlet.
• Do not immerse unit in water or use hose to clean.
Ne jamais immerger l'appareil dans l'eau ni utilisez un jet
d'eau pour le nettoyer.
• If the power cord is damaged, it must be replaced by a WINCO®
Approved Recommended Qualied Service Technician in order to
avoid a hazard.

7
If your WINCO Infrared Strip Heater does not operate, please check the following prior to placing a service call.
Troubleshooting
ISSUE MIGHT BE CAUSE BY RECOMMENDED SOLUTION
The unit is not turning on
Power supply cord or circuit breaker.
Check that the power supply cord is correctly
plugged into the outlet and the circuit breaker is
not tripped.
Switches have not been turned on Check that the switch is in the ON position.
Plug/cord or external wiring is damaged Remove and replace damaged plug and wiring
- Replacement must be done by an authorized
service provider.
Internal wiring fault
The unit is not heating up
Indicator light does not come on See "unit is not turning on" section.
Faulty heating band
Remove and replace faulty heating band -
Replacement must be done by an authorized
service provider.
Safety thermo shut o has tripped Turn o, unplug unit, and allow unit to cool down
Heating light does not come on but the unit
does heat up Faulty indicator light
Remove and replace heating light - Replacement
must be done by an authorized service
provider.
Service and Repair
THIS EQUIPMENT MUST ONLY BE SERVICED BY AN AUTHORIZED AGENT.
NOTE
Parts protected by the manufacturer or its agent are not to be adjusted by the installer unless the installer is an authorized service agent.
If you have any questions or problems DO NOT send unit to WINCO® without rst contacting our customer service department.
See "Limited Warranty" section on page 10 for details.

1
2
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3
58
7
6
10
9
12
11
8
Exploded Views
MODELS: ESW66 & ESW66I

ESW-66 ESW-66-I
#Description Part #
1Hinged Cover INSH-7
2Insert Pot ESW-INS
3Adapter Ring ESW66-P39
4Band Heater Element Assembly ESW66-P14 ESW66-P70
5Terminal Block ESW66-P40
6Thermostat ESW66-P37
71-12 Knob ESW66-P38
8Thermal Snap Disk ESW66-P11
9Red Power Indicator Light ESW66-P6 ESW66-P73
10 Foot ESW66-P36
11 Magnetic Label ESW66-P12
12 Power Cord ESW66-P5 ESW66-P72
Please contact factory for special order parts not listed.
9
Parts List
MODELS: ESW66 & ESW66I
Electrical Circuit Diagram
MODELS: ESW66 & ESW66I
This circuit diagram has been provided to assist qualied electricians;
only WINCO service agents or qualied electricians should carry out repairs if required.
Do not remove any components or service panels on this product.
L
N
POWER SUPPLY
110 / 120 / 220 V
GND
Thermal Snap Disk
S1
Temperature Control 0-158°C
DS (Red)
Heating LP Heating Element

10
Limited Warranty
WINCO® warrants to the original purchaser of new equipment that said equipment, when installed in accordance with our instructions within North
America and subjected to normal use, is free from defects in material or workmanship for a period of 1 year. The labor warranty is one year from
original installation or 18 months from actual factory shipment date, whichever date occurs rst.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED. WINCO EXPRESSLY DISCLAIMS ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR EXPRESSED OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.
WINCO’S OBLIGATION AND LIABILITY UNDER THIS WARRANTY IS EXPRESSLY LIMITED TO REPAIRING AND REPLACING EQUIPMENT
THAT PROVES TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP WITHIN THE APPLICABLE WARRANTY PERIOD.
IN NO EVENT SHALL WINCO BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES TO BUYER OR ANY THIRD PARTY, INCLUDING,
WITHOUT LIMITATION, LOSS OF PROPERTY, PERSONAL INJURY, LOSS OF BUSINESS OR PROFITS OR OTHER ECONOMIC LOSSES, OR
STATUTORY OR EXEMPLARY DAMAGES, WHETHER IN NEGLIGENCE, WARRANTY, STRICT LIABILITY, OR OTHERWISE.
This warranty is given only to the rst purchaser from a retail dealer. No warranty is given to subsequent transferees.
Warranty does not cover product failures caused by: failure to maintain, neglect, abuse, damage due to excess water, re, normal wear, improper set
up and use. Periodic maintenance is not covered.
This warranty is not in force until such time as a properly completed and digitally signed Installation/Warranty Registration has been received by
WINCO within 30 days from the date of installation.

11
Limited Warranty
Please keep this manual in a safe place for future use!
WARRANTY SERVICE
DO NOT send unit to WINCO® without rst contacting our customer
service department: 973-295-3899.
To initiate warranty service please visit our online portal:
SCAN FOR ONLINE PORTAL
If having trouble or unable to
scan, enter the web address
listed above to access the
online portal.
https://www.wincous.com/contact-us/product-technical-support
Please provide or have the following information available:
• Contact Name, E-mail, and Phone Number
• Company/Organization Name
• Model Number
• Serial Number
• Pictures or Supporting Documentation
Proof of purchase is required to extend warranty more than 1 year from
date of shipment from the factory.
THE FOREGOING WARRANTY PROVISIONS ARE A COMPLETE
AND EXCLUSIVE STATEMENT BETWEEN THE BUYER AND SELLER.
WINCO®NEITHER ASSUMES NOR AUTHORIZES ANY PERSONS
TO ASSUME FOR IT ANY OTHER OBLIGATION OR LIABILITY IN
CONNECTION WITH SAID EQUIPMENT.
Examples of items not covered under warranty, but not limited to just
these items:
1. Natural disasters (ie: earthquakes, tornadoes, hurricanes, etc.), re,
water damage, burglary, accident, theft.
2. Freight damage.
3. Improper installation or alteration of equipment.
4. Use of generic or after-market parts.
5. Repairs made by anyone other than a WINCO® designated service
provider.
6. Lubrication.
7. Expendable wear parts, adjustable feet, blown fuses, lamps, etc.
8. Normal product maintenance.
9. Misuse or abuse.
10. Normal wear and tear items such as light bulbs, fuses, and exterior
nishes.
Warranty voided if:
1. Product is altered by user
2. Serial number plate is removed
3. Product is installed in a prison or any correctional facility.

Models: ESW-66 and ESW-66-I
www.wincous.com