Wincor Nixdorf CCDM User manual

CCDM
Service Manual
Self-Service Systems

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CCDM - Service Manual 01750062112 C
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CCDM
Service Manual
Edition June 2008

Copyright © Information and trademarks
CCDM - Service Manual 01750062112 C
© WINCOR NIXDORF International GmbH 2008
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rights of reproduction by reprinting, copying
or similar methods, even of parts, are
reserved.
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01750062112 C CCDM - Service Manual 0-1
Contents..…………....………...…............
Introduction.............................................
Device Integration...................................
Configuration Options……….................
Overview of Components......................
Description of Components..................
Function Description..............................
Function Test..........................................
Faults.......................................................
Removal/Installation of Components...
Maintenance and Service......................
Appendix.................................................

0-2 CCDM - Service Manual 01750062112 C

01750062112 C CCDM - Service Manual I-I
Contents
Introduction...................................................................................................1-1
Symbols used in this manual..........................................................................1-1
Important safety precautions...........................................................................1-1
General information ........................................................................................1-2
Structure of the manual...................................................................................1-3
Outline.......................................................................................................1-3
Supplementary documentation..................................................................1-3
Environmental protection................................................................................1-4
Disposing of used consumables................................................................1-4
Labels on plastic case parts......................................................................1-4
Returning, recycling and disposing of used units and consumables.........1-4
Further information ....................................................................................1-4
Abbreviations..................................................................................................1-5
Device Integration.........................................................................................2-1
General...........................................................................................................2-1
Version 1 - Head module in the safe...............................................................2-2
Version 2 - Head module in the top part.........................................................2-3
Configuration Options..................................................................................3-1
General...........................................................................................................3-1
Head module...................................................................................................3-1
Cassette module.............................................................................................3-2
Cassette module for plastic cassettes (SK21.2)........................................3-2
Cassette module ProCash 3100 (SK31.0) ................................................3-2
Cassette module ProCash 3100(xe) (SK31.1)..........................................3-3
Overview of the Components ......................................................................4-1
Components of the head module....................................................................4-2
Dispenser module......................................................................................4-2
Dispenser module VM2 (01750079779)...............................................4-2
Dispenser module VM3 (01750101956)...............................................4-3
Rocker.......................................................................................................4-4
Metal detection..........................................................................................4-5
Metal detection VM2 (01750076812)...................................................4-5
Metal detection VM3 (01750101953)...................................................4-6
VM board...................................................................................................4-7
Cover for metal detection (01750080208).................................................4-8

Contents
I-II CCDM - Service Manual 01750062112 C
Intermediate transport ...............................................................................4-9
Intermediate transport 2 (01750086849)..............................................4-9
Intermediate transport 3 (01750101952 only in conjunction with
VM3)...................................................................................................4-10
Alignment station.....................................................................................4-11
Alignment station (01750065105) ...........................................................4-11
Alignment station 2 (01750105148) ........................................................4-12
Magnetic ink character reader.................................................................4-13
Magnetic ink character reader (01750097825 / 01750108340).........4-13
Magnetic ink character reader dummy (01750097826) .....................4-14
Check / cash reader ................................................................................4-15
Check / cash reader (01750064570 / 01750105533) ........................4-15
Cash reader (01750068334 / 01750105544).....................................4-16
Check reader .....................................................................................4-17
Escrow unit..............................................................................................4-18
Escrow unit (01750079818 / 01750108278)......................................4-18
Amplifier / controller boards.....................................................................4-19
Amplifier / controller boards assy. (01750080807) ............................4-19
Reject transport.......................................................................................4-21
Reject transport unit (01750047165)..................................................4-21
Reject transport 2 (01750108323) .....................................................4-23
Printing station (01750055172 / 01750112516)......................................4-24
Snap-in panel for document guide (01750070381).................................4-25
Chassis 2 CCDM assembly (01750106776 / 01750079819) ..................4-26
Chassis P CCDM assembly (01750108714)...........................................4-27
Back panel board (01750052539)...........................................................4-28
Shutter 3 CCD assy. (01750108280 / 01750086136) .............................4-29
Components of the cassette module............................................................4-30
Transfer transport SK21-2 PC2100 assy. (FL: 01750088679 / RL:
01750088678).........................................................................................4-30
Cassettes for cassette module for plastic cassettes (SK21.2)................4-31
Media cassette (SK21.2) (01750078600 / 01750107891) .................4-31
Media cassette (SK21.2 L) (01750078601 / 01750107892) ..............4-31
Retract cassette (SK21.2) (01750078602) ........................................4-32
Cassette lock (01750075987)............................................................4-33
Cassettes for cassette module ProCash 3100 (SK31.0).........................4-34
Check deposit box for ProCash 3100 (SK31.0).................................4-34
Cassettes for cassette module ProCash 3100(xe) (SK31.1)...................4-35
Right cassette PC3100 (SK31.1).......................................................4-35
Left cassette PC3100 (SK31.1) .........................................................4-36
Separator transport .................................................................................4-37
Separator transport (SK21.2) for cassette module for plastic

Contents
01750062112 C CCDM - Service Manual I-III
cassettes............................................................................................4-37
Separator transport (SK21.2 L) for cassette module for plastic
cassettes............................................................................................4-38
Separator transport (SK31.1) for cassette module
ProCash 3100(xe)..............................................................................4-39
Safety switch (01750065875)..................................................................4-40
CCDM storage board...............................................................................4-41
Storage board for cassette module for ProCash 3100(xe) (SK31.1) .4-41
Storage board for cassette module for plastic cassettes (SK21.2)....4-41
Sensors and actuators..................................................................................4-43
Function elements and controls....................................................................4-43
Block diagram...............................................................................................4-45
Description of Components.........................................................................5-1
Magnetic ink character reader ........................................................................5-1
Structure....................................................................................................5-1
Function description ..................................................................................5-1
Device Integration......................................................................................5-2
Check / cash reader........................................................................................5-2
Structure....................................................................................................5-2
Function description ..................................................................................5-3
Processing banknotes...............................................................................5-3
Processing checks ....................................................................................5-4
Device Integration......................................................................................5-4
Escrow unit .....................................................................................................5-5
Structure....................................................................................................5-5
Function description ..................................................................................5-7
Device Integration....................................................................................5-11
Reject transport.............................................................................................5-12
Structure..................................................................................................5-12
Function description ................................................................................5-13
Device Integration....................................................................................5-14
Alignment station ..........................................................................................5-15
Structure..................................................................................................5-15
Function description ................................................................................5-17
Dispenser module.........................................................................................5-19
Structure..................................................................................................5-19
Function description ................................................................................5-20
Function Description....................................................................................6-1
Functions ........................................................................................................6-1
How the CCDM works.....................................................................................6-2

Contents
I-IV CCDM - Service Manual 01750062112 C
Check processing......................................................................................6-2
Banknote processing.................................................................................6-3
LEDs...............................................................................................................6-5
Description of transport paths.........................................................................6-7
Version with cassette module for plastic cassettes (SK21.2)....................6-7
Transport from the input / output area to the escrow unit ....................6-8
Transport from the escrow unit to the cassette module.......................6-9
Transport from the escrow unit to the input/output area ....................6-10
Transport from the input/output area to the retract cassette in the
cassette module.................................................................................6-11
Transport path for a rejected medium................................................6-12
Version with cassette module for ProCash 3100(xe) (SK31.1)...............6-13
Transport from the input / output area to the escrow unit ..................6-13
Transport from the escrow unit to the cassette module.....................6-14
Transport from the escrow unit to the input/output area ....................6-15
Transport path for a rejected medium................................................6-16
Function Test ................................................................................................7-1
Test button......................................................................................................7-1
Calling the function codes ..............................................................................7-1
Factory synchronization..................................................................................7-3
Faults .............................................................................................................8-1
Status messages............................................................................................8-1
Status display............................................................................................8-1
Localizing the cause of the error...............................................................8-2
Error codes / warning codes......................................................................8-4
Error messages in the area of the head module..................................8-6
Error messages of photosensors.......................................................8-27
Error messages in the cassette module section ................................8-32
Sensors and actuators..................................................................................8-37
Description of sensors / actuators...........................................................8-37
Structure of brief designations...........................................................8-37
Abbreviations for functional units or functions ...................................8-37
Abbreviation for element types ..........................................................8-38
Overview of sensors and actuators.........................................................8-38
CCDM head module...........................................................................8-39
CCDM cassette module.....................................................................8-46
Shutter.....................................................................................................8-48
Dispenser module ...................................................................................8-48
Alignment station.....................................................................................8-50
Magnetic ink character reader.................................................................8-51

Contents
01750062112 C CCDM - Service Manual I-V
Check / cash reader ................................................................................8-51
Sensor / deposit transport .......................................................................8-51
Escrow unit..............................................................................................8-52
Printing station.........................................................................................8-53
Reject transport.......................................................................................8-53
Cassette module......................................................................................8-54
Removal/Installation of Components..........................................................9-1
General...........................................................................................................9-1
View of the CCDM ..........................................................................................9-1
View of the cassette module for plastic cassettes.....................................9-2
View of cassette module ProCash 3100(xe) .............................................9-3
Power interrupt................................................................................................9-4
Removing the cover plate ...............................................................................9-5
Removing / inserting cassettes.......................................................................9-6
Cassette module for plastic cassettes.......................................................9-6
Removing / inserting the retract cassette.............................................9-6
Removing / installing a media cassette................................................9-7
Cassette module ProCash 3100(xe) .........................................................9-8
Removing / inserting left cassette........................................................9-8
Removing / inserting right cassette......................................................9-9
Opening / closing components......................................................................9-10
Pulling out / pushing in the dispenser......................................................9-10
Opening / closing the intermediate transport...........................................9-11
Opening / closing the alignment station...................................................9-11
Head module.................................................................................................9-12
Dispenser module....................................................................................9-12
Intermediate transport .............................................................................9-14
Metal detection VM2 (01750076812) / VM3 (01750101953)...................9-15
Rocker in the dispenser module..............................................................9-19
Control panel...........................................................................................9-27
Frontload (control panel on the dispenser module)............................9-27
Rearload (control panel on the escrow).............................................9-29
Alignment station.....................................................................................9-30
Magnetic ink character reader.................................................................9-31
Check / cash reader ................................................................................9-32
Amplifier / controller boards.....................................................................9-37
Escrow unit..............................................................................................9-41
Reject transport.......................................................................................9-43
Printing station.........................................................................................9-45
Print head................................................................................................9-49
Chassis II/ P 017501078714 ...................................................................9-51

Contents
I-VI CCDM - Service Manual 01750062112 C
Check / cash transfer mechanism...........................................................9-53
Safety switch head module .....................................................................9-53
Cassette module for plastic cassettes..........................................................9-55
Safety switch cassette module................................................................9-55
Separator transport .................................................................................9-57
Storage board..........................................................................................9-58
Lock on media cassettes.........................................................................9-59
Media cassette handle ............................................................................9-59
Cassette module ProCash 3100(xe).............................................................9-61
Safety switch cassette module................................................................9-61
Storage board..........................................................................................9-62
Maintenance and Service...........................................................................10-1
General.........................................................................................................10-1
Dispenser module.........................................................................................10-2
Check / cash reader......................................................................................10-2
Consumables................................................................................................10-3
Orders .....................................................................................................10-3
Notes on using cleaning materials ..........................................................10-4
Printer ribbon cartridge............................................................................10-4
Print head................................................................................................10-4
Approved maintenance materials .................................................................10-5
Appendix......................................................................................................11-1
Technical data ..............................................................................................11-1
General....................................................................................................11-1
Cassettes ................................................................................................11-3
Media.......................................................................................................11-4
Pin assignments back panel.........................................................................11-5
X1 (power supply unit).............................................................................11-5
X3 (MICR)................................................................................................11-6
X4 (alignment station) .............................................................................11-7
X5 (storage transport - motor).................................................................11-8
X6 (intermediate transport - motor) .........................................................11-8
X7 (sensor transport - motors).................................................................11-9
X8 (escrow - motor).................................................................................11-9
X9 (printing station - ribbon transport)...................................................11-10
X10 (escrow - sensors) .........................................................................11-11
X11 (reject transport - sensors / motors)...............................................11-12
X12 (sensor transport - sensors)...........................................................11-13
X13 (printing station - print monitoring) .................................................11-14
X14 (dispenser print I)...........................................................................11-15

Contents
01750062112 C CCDM - Service Manual I-VII
X15 (dispenser print II)..........................................................................11-16
X16 (controller)......................................................................................11-17
X17 (amplifier I) .....................................................................................11-20
X18 (amplifier II) ....................................................................................11-23
X19 (printing station - pinhead) .............................................................11-25
X20 (safety switch)................................................................................11-26
X21 (sensor transport - switch motor 2).................................................11-27
X22 (Sensor transport - switch motor 3)................................................11-27
Pin assignment amplifier.............................................................................11-28
X1 (amplifier - controller I).....................................................................11-28
X2 (amplifier - controller II)....................................................................11-29
X4 (back panel I) ...................................................................................11-30
X5 (shutter)............................................................................................11-33
X6 (V.24 PC) .........................................................................................11-34
X7 (back panel II) ..................................................................................11-35
Assignment controller .................................................................................11-37
X4 (back panel I - dispenser logic)........................................................11-37
X2 (cassette module – storage board) ..................................................11-40
X3 (amplifier).........................................................................................11-42
X4 (amplifier).........................................................................................11-43
X5 (system - control panel)....................................................................11-44
X7..........................................................................................................11-45
X8 (reserve)...........................................................................................11-46
X9..........................................................................................................11-47
X10 (USB) .............................................................................................11-49
Pin assignments storage board ..................................................................11-50
X1 (storage cassette) ............................................................................11-50
X2 (sensors left) ....................................................................................11-52
X3 (sensors right)..................................................................................11-54
X4 (DC - Motor cassette 2)....................................................................11-55
X5 (DC - Motor cassette 1)....................................................................11-55
X6 (motor distributor transport)..............................................................11-56
X7 (Motor stacking wheel cash) ............................................................11-56
X8 (Motor stacking wheel check)...........................................................11-57
X9 (motor switch control).......................................................................11-57
X10 (safety switch)................................................................................11-58
Pin assignment dispenser board.................................................................11-59
X1 (back panel - dispenser print I).........................................................11-59
X2 (back panel - dispenser print II)........................................................11-60
X3 (sensors and motors to dispenser print)...........................................11-61
X4 (metal detection to dispenser print)..................................................11-62
X5 (motor input / output transport).........................................................11-63

Contents
I-VIII CCDM - Service Manual 01750062112 C
X6 (motor transport rollers drive)...........................................................11-63
X7 (Motor counterrotation shaft)............................................................11-64
X8 (motor cam disk) ..............................................................................11-64
X9 (foreign body sensor).......................................................................11-65
X10 (photosensor - dispenser, magnet)................................................11-66
X11 (control panel)................................................................................11-67
X12 (ultrasound sensor)........................................................................11-67
X15 (distributor print).............................................................................11-68

01750062112 C CCDM - Service Manual 1-1
Introduction
This service manual has been compiled for authorized service personnel only.
Symbols used in this manual
Text following a dash represents an item in a list.
" " Text in quotation marks refers to other chapters or sections in this
document.
Text following this symbol describes actions to be performed in the
specified order.
Text following this symbol should be given special attention in order to
avoid damage and injury.
i
Text following
this symbol contains general information to facilitate use
of the device and help avoid operating errors.
Important safety precautions
Before performing any work on the CCDM disconnect the device from
power and unplug the power supply cable from the CCDM (see
chapter "Removal / Installation of Components", section "Power
interrupt"). Observe the safety precautions (refer to the service manual
of the device).

General information Introduction
1-2 CCDM - Service Manual 01750062112 C
General information
The check / cash deposit module (or CCDM) is designed to be integrated in
automated teller machines and full-function self-service terminals. It consists
of the metal detection unit, dispensing station, input/output area, alignment
station, magnetic character reader, check/cash reader, escrow unit, print
station and cassette module.
The CCDM offers the following functions:
Processing checks
Processing banknotes,
Depositing the media in the appropriate cassettes in the cassette module.
How to operate the CCDM is described in the operating manuals of the
devices which are equipped with the CCDM.

Introduction Structure of the manual
01750062112 C CCDM - Service Manual 1-3
Structure of the manual
Outline
The chapter "Introduction" describes the important safety precautions, notes
concerning environmental protection and provides a list of abbreviations. It
also gives an overview of the possible functions of the CCDM.
The chapter "Device Integration" gives an overview of the possible versions
which may be used in the devices.
Views of the individual components of the CCDM, positions of the sensors,
actuators, function elements and controls as well as a block diagram
illustrating the integration of the individual units are shown in the chapter
"Overview of Components".
In the chapter "Function and Integration” you will find a description of the
functions of the components and a description of the transport paths.
CCDM testing is described in the chapter "Function test".
The next chapter lists possible malfunctions and provides information how to
eliminate them.
The next chapter "Removal / Installation of Components" provides detailed
information on how to remove and install the individual units.
The chapter "Maintenance and Service" contains information on required
maintenance work.
The last chapter "Appendix" provides technical data and pin assignments.
Supplementary documentation
For the operation and installation of the system, separate manuals are
available in several languages. These manuals can be ordered from the
publications office. They are also available in the intranet.

Environmental protection Introduction
1-4 CCDM - Service Manual 01750062112 C
Environmental protection
Disposing of used consumables
Please dispose of consumables according to the applicable regulations of your
country.
Labels on plastic case parts
Please do not stick any labels on plastic case parts since that would make
recycling more difficult.
Returning, recycling and disposing of used units
and consumables
Details regarding the return and recycling of used units and consumables can
be obtained from your local branch office or from our Recycling Center in
Paderborn:
Tel.: [phone]
Fax.: [phone]
Further information
can be obtained from our Environmental Protection section (Referat
Umweltschutz):
Tel.: [phone]
Fax.: [phone]
Email: referat.umweltschu[email protected]om

Introduction Abbreviations
01750062112 C CCDM - Service Manual 1-5
Abbreviations
CCDM Check / Cash Deposit Module
CCE Check/cash-in detection module
DIN German Institute for Standardization
EC Extended Error Code
ECB European Central Bank
ESD Electrostatic Discharge
ISO International Organization for Standardization
KDIAG Components Diagnostics
LED Light-Emitting Diode
MICR Magnetic Ink Character Reader
UART Universal Asynchronous Receiver Transmitter
VTR Separator transport

Abbreviations Introduction
1-6 CCDM - Service Manual 01750062112 C