Wind Crest CTSG User manual

P/N 11484.00 Rev A Page 1 of 8
CTSG GAS SEALED BURNER COOKTOP
Use & Care Guide
To the installer: Please leave this instruction book with the cooktop.
To the consumer: Please read and keep this book for future reference.

P/N 11484.00 Rev A Page 2 of 8
351 Thor Place
Brea, CA. 92821
[phone] [phone] Fax
For questions about features, operation/performance, parts, accessories or service,
call: 1-877-387-6721 or visit our brand websites at ...
www.windcrestcnp.com
TABLE OF CONTENTS
COOKTOP SAFETY.................................................................2
PARTS AND FEATURES.........................................................4
COOKTOP USE .......................................................................5
Cooktop Controls..................................................................5
Sealed Surface Burners .......................................................5
Home Canning .....................................................................6
Cookware .............................................................................6
COOKTOP CARE.....................................................................6
General Cleaning..................................................................6
TROUBLESHOOTING .............................................................7
ASSISTANCE OR SERVICE....................................................8
In the U.S.A .........................................................................8
In Canada ............................................................................8
WARRANTY ............................................................................8
COOKTOP SAFETY
Copyright © 2012 Wind Crest™ By CNP Industries, Inc.
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
follow instructions
You can be killed or seriously injured if you don't follow
instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.

P/N 11484.00 Rev A Page 3 of 8
WARNING
Do not store or use gasoline or other flammable vapors and liquids in the vicinity of
this or any other appliance.
WHAT TO DO IF YOU SMELL GAS:
Do not try to light any appliance.
Do not touch any electrical switch.
Do not use any phone in your building.
Immediately call your gas supplier from a neighbor's phone. Follow the gas
supplier's instructions.
If you cannot reach your gas supplier, call the fire department.
Installation and service must be performed by a qualified installer, service agency or
the gas supplier.
WARNING: If the information in this manual is not followed exactly, a fire or
explosion may result causing property damage, personal injury or death.
WARNING: Gas leaks cannot always be detected by smell.
Gas suppliers recommend that you use a gas detector approved by UL or CSA.
For more information, contact your gas supplier.
If a gas leak is detected, follow the “What to do if you smell gas” instructions.
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
WARNING: To reduce the risk of fire, electrical shock,
injury to persons, or damage when using the cooktop,
follow basic precautions, including the following:
WARNING: NEVER use this appliance as a space
heater to heat or warm the room. Doing so may result in
carbon monoxide poisoning and overheating of the
cooktop.
CAUTION: Do not store items of interest to children in
cabinets above the cooktop –children climbing on the
cooktop to reach items could be seriously injured.
Proper Installation –The cooktop, when installed, must be
electrically grounded in accordance with local codes or, in
the absence of local codes, with the National Electrical
Code, ANSI/NFPA70 or the Canadian Electrical Code, Part
1. Be sure the cooktop is properly installed and grounded
by a qualified technician
This cooktop is equipped with a three-prong grounding
plug for your protection against shock hazard and should
be plugged directly into a properly grounded receptacle.
Do not cut or remove the grounding prong from this plug.
Disconnect the electrical supply before servicing the
cooktop.
Injuries may result from the misuse of the cooktop such
as stepping, leaning, or sitting on the top surface.
Maintenance –Keep cooktop area clear and free from
combustible materials, gasoline, and other flammable
vapors and liquids.
Storage on the cooktop –Flammable materials should
not be stored on or near surface units.
Top burner flame size should be adjusted so it does not
extend beyond the edge of the cooking utensil.
State of California Proposition 65 Warnings:
Burning Gas Cooking Fuel generates some by products that are on the list of substances known to cause
Cancer or Reproductive Harm. Always Operate this Unit “according to the Instructions contained in this
Guide” and Provide Good Ventilation to minimize Exposure.

P/N 11484.00 Rev A Page 4 of 8
PARTS AND FEATURES
This manual covers different models. The cooktop you have purchased may have some or all of the items listed. The locations and
appearances of the features shown here may not match those of your model.
30" (76.2 cm) model
1. 9,000 BTU Single Burner - 2. 12,000 BTU Single Burner - 3. 15,000 BTU Dual Burner - 4. 20,000 BTU Dual Burner
36" (91.4 cm) model
A. Left Rear Control Knob
B. Left Front Control Knob C. Center Control Knob
D. Right Front Control Knob
E. Right Rear Control Knob
F. Surface Burner ON Lites Burner Location Indicator
A. Surface Burner Grate C. Surface Burner B. Control Panel
1
1
4
3
2
Control Panel
A. Right Rear Burner
B. Left Rear Burner
C. Center Burner
D. Left Front Burner
E. Right Front Burner
F. Surface Burner ON Lites
G. Burner Location Indicator
A. Surface Burner Grate B. Control Panel C. Surface Burner
Cap and Head
1
4
3
23
OFF HIGH HEAT MED HEAT
LOW HEAT LOW HEAT
ULTRA
Control Knob Setting
Dual
Burner
Only

P/N 11484.00 Rev A Page 5 of 8
COOKTOP USE
Cooktop Controls
Electric igniters automatically light the surface burners when
control knobs are turned to the ON position and will automatically
reignite if the flame is extinguished
If a crossdraft is present, the flame may be affected and some
sparking may occur. This is normal.
Before setting a control knob, place filled cookware on the grate.
Do not operate a burner using empty cookware or without
cookware on the grate.
To Set:
1. Push down and turn knob counterclockwise to HI.
2. Turn knob to anywhere between HI and LO. Use the following
chart as a guide when setting heat levels.
3. Ultra-Low (Dual Burner Only) turn knob to full left position. Dual
Burner Control (only) has detent stops at HI and Med position.
SETTING RECOMMENDED USE
HI ■Start food cooking
■Bring liquid to a boil
■Hold a rapid boil
■Quickly brown or sear food
Medium ■Maintain a slow boil
Between HI and LO ■Fry or sauté foods
■Cook soups, sauces and gravies
■Stew or steam food
LO ■Simmer
■Warm food
ULTRA LO ™ ■Melt Chocolate or Butter
■Heat and hold delicate sauces
■Keep food warm
Power failure
In case of prolonged power failure, the surface burners can be lit
manually. Hold a lit match near a burner and turn knob
counterclockwise to HI. After burner lights, turn knob to setting
desired.
Caution: Reignition feature is disabled when power is
“off”
Do Not Leave Cooktop Unattended.
Sealed Surface Burners
A
C
FE
G
I
K
L
DJ
BH
A. Burner cap (Domed)* G. Burner Cap (Flat)
B. Gas Tube Opening H. Gas Tube Opening
C. Burner Head* I. Burner Head
D. Electrode Notch J. Electrode Hole
E. Electrode K. Burner Bracket & Base
F. Burner Base L. Electrode
Dual Burner Single Burner
* Same for all Dual Burners
Caution: Improper positioning of burner can damage cooktop and cause
injury to persons.
Correct positioning results in even flame distribution and
appearance.
DO NOT INSTALL Dual Burner Heads on Single Burner Base
Or Single Burner on Dual Base.
IMPORTANT: Do not obstruct the flow of combustion and
ventilation air around the burner grate edges.
Burner cap: Always keep the burner cap and head in place when
using a surface burner. A clean burner cap and head will help
avoid poor ignition and uneven flames. Always clean the burner
cap and head after a spillover and routinely remove and clean the
caps according to the “General Cleaning” section.
Gas tube opening: Gas must flow freely throughout the gas tube
opening for the burner to light properly. Keep this area free of soil
and do not allow spills, food, cleaning agents or any other
material to enter the gas tube opening. Keep spillovers out of gas
tube by always using a burner cap.
A = 1 –1-1/2” (25-38mm)
B = Main Burner Ports
C= Simmer port (Dual Burner Only)
B
BC
Burner ports: Check burner flames occasionally for proper size
and shape as shown above. A good flame is blue in color, not
yellow. Keep this area free of soil and do not allow spills, food,
cleaning agents or any other material to enter the burner ports.
Some yellow Tipping may occur with LP Gas.
To Clean:
IMPORTANT: Before cleaning, make sure all controls are off and
cooktop is cool. Do not use oven cleaners, bleach or rust
removers.
1. Remove the burner cap and head from the burner base and
clean according to “General Cleaning” section.
2. Clean the gas tube opening with a damp cloth.
3. Clean clogged Main burner ports with a straight pin as shown.
Do not enlarge or distort the port. Do not use a wooden toothpick.
4. Use tooth brush to clean simmer port.
IMPORTANT: Always allow Burner Head to dry thoroughly before
using.
REMEMBER: When cooktop is in use, the entire cooktop
area may become hot.
Fire Hazard
Do not let the burner flame extend beyond the edge of
the pan.
Turn off all controls when not cooking.
Failure to follow these instructions can result in injury,
death or fire.

P/N 11484.00 Rev A Page 6 of 8
4. Replace the burner cap and head, making sure Burner Head
and Cap are aligned and centered so that gaps are even and
Head cannot be rotated.
Incorrect
Correct
5. Turn on the burner. If the burner does not light, check burner
head alignment. If the burner still does not light, do not service the
burner yourself. Contact a trained repair specialist.
Home Canning
When canning for long periods, alternate the use of surface
burners between batches. This allows time for the most recently
used areas to cool.
Center the canner on the grate.
Do not place canner on 2 surface burners at the same time.
For more information, contact your local agricultural
department. Companies that manufacture home canning
products can also offer assistance.
Cookware
IMPORTANT: Do not leave empty cookware on a hot surface
cooking area, element or surface burner.
Ideal cookware should have a flat bottom, straight sides, and a
well-fitting lid and the material should be of medium-to-heavy
thickness.
Rough finishes may scratch the cooktop. Aluminum and copper
may be used as a core or base in cookware. However, when
used as a base they can leave permanent marks on the cooktop
or grates.
Cookware material is a factor in how quickly and evenly heat is
transferred, which affects cooking results. A nonstick finish has
the same characteristics as its base material. For example,
aluminum cookware with a nonstick finish will take on the
properties of aluminum.
Use the following chart as a guide for cookware material
characteristics.
COOKWARE CHARACTERISTICS
Aluminum Heats quickly and evenly.
Suitable for all types of cooking.
Medium or heavy thickness is best for most
cooking tasks.
Cast iron Heats slowly and evenly.
Good for browning and frying. 
Maintains heat for slow cooking.
Ceramic or Follow manufacturer’s instructions.
Ceramic glass Heats slowly, but unevenly.
Ideal results on low to medium heat settings.
Copper Heats very quickly and evenly.
Earthenware Follow manufacturer’s instructions.
Use on low heat settings.
Porcelain See stainless steel or cast iron.
enamel-on-steel
or cast iron
Stainless steel Heats quickly, but unevenly.
  A core or base of aluminum or copper on
Stainless Steel provides even heat.
COOKTOP CARE
General Cleaning
IMPORTANT: Before cleaning, make sure all controls are off and
the cooktop is cool. Always follow label instructions on cleaning
products.
Soap, water and a soft cloth or sponge are suggested first unless
otherwise noted.
Food spills containing acids, such as vinegar and tomato, should
be cleaned as soon as the entire appliance is cool. These spills
may affect the finish.
Cleaning Method:
Glass cleaner, mild liquid cleaner or nonabrasive scrubbing
pad.
STAINLESS STEEL
To avoid damage to stainless steel surfaces, do not use soapfilled
scouring pads, abrasive cleaners, Cooktop Cleaner, steelwool
pads, gritty washcloths or abrasive paper towels.
Rub in direction of grain to avoid damaging.
Cleaning Method:
Liquid detergent or all-purpose cleaner: Rinse with clean water
and dry with soft, lint-free cloth.
Vinegar for hard water spots
Burned On Food Deposit:
Prepare paper towel pad large enough to cover deposit.
Wet pad and place over deposit and pat down. Let stand for
20 -30 minutes then wipe deposit area in grain direction.
Repeat as necessary.
Brown or Blue Discoloration:
Use Kleen-King™ Stainless Steel liquid cleaner as
recommended.
Follow Cleaner Instructions.
Always Rub in Direction of Grain.
Repeat as necessary.
COOKTOP CONTROLS
To avoid damage to the cooktop controls, do not use steel wool,
abrasive cleansers or oven cleaner.
To avoid damage, do not soak knobs.
When removing or replacing knobs, make sure knobs are in the
Off position.
Do not remove Rubber Seals under knobs.
Cleaning Method:
Soap and water: Pull knobs straight away from control panel to
remove.
CONTROL PANEL
To avoid damage to the control panel, do not use abrasive
cleaners, steel-wool pads, gritty washcloths or abrasive paper
towels.
Cleaning Method:
Glass cleaner and soft cloth or sponge: Apply glass cleaner to
soft cloth or sponge, not directly on panel.

P/N 11484.00 Rev A Page 7 of 8
PORCELAIN-COATED GRATES AND CAPS
Food spills containing acids, such as vinegar and tomato, should
be cleaned as soon as the cooktop, grates and caps are cool.
These spills may affect the finish.
To avoid chipping, do not bang grates and caps against each
other or hard surfaces such as cast iron cookware.
Do not reassemble caps on burners while wet.
Cleaning Method:
Nonabrasive plastic scrubbing pad and mildly abrasive
cleanser: Clean as soon as cooktop, grates and caps are cool.
Do Not Clean in Dishwasher.
SURFACE BURNERS AND ELECTRONIC IGNITER
Surface Burners
See “Sealed Surface Burners” section.
Electronic Igniter Cleaning Method:
Clean the stainless steel igniter using a nonabrasive scouring
pad. Clean ceramic post with a cotton swab:
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call
Nothing will operate
Is the power supply cord unplugged?
Plug into a grounded 3 prong properly polarized outlet.
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Surface burners will not operate
Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
Is Gas flowing to Burner? If not, check shutoff Valve (see
installation instruction).
Is the control knob set correctly?
Push in knob before turning to a setting.
Are the burner ports clogged?
See “Sealed Surface Burners” section.
Surface burner flames are uneven, yellow and/or noisy
Are the burner ports clogged?
See “Sealed Surface Burners” section.
Are the burner caps and heads positioned properly?
See “Sealed Surface Burners” section.
Is propane gas being used?
A Natural Gas Unit may have been installed check label on
bottom of cooktop.
Surface burner makes popping noises
Is the burner wet?
Let it dry.
Continuous sparking of Igniter
Is a cross draft drawing the flame away from the igniter?
This is normal when a cross draft is present.
Is the power supply cord properly grounded/polarized?
See the Installation Instructions.
Is the burner cap and head positioned properly?
See “Sealed Surface Burners” section.
Has cooktop been cleaned recently? Let it dry. To aid drying
heat a pot of water on the center burner for 20 to 30 minutes.
Excessive heat around cookware on cooktop
Is the cookware the proper size?
Use cookware about the same size as the surface cooking area,
element or surface burner. Cookware should not extend more
than ½" (1.3 cm) outside the cooking area.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.

P/N 11484.00 Rev A Page 8 of 8
Wind Crest™ by CNP Industries, Inc.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call.
If you still need help, follow the instructions below.
In the U.S.A. or Canada:
TO OBTAIN SERVICE UNDER WARRANTY or if you
need to order replacement parts, or need to find an
Authorized Service Provider, please call: [phone]
You must present a copy of your dated proof-of-purchase
sales receipt in order to obtain service under warranty. You
will also need the complete model and serial number of your
appliance. This information will help us better respond to
your request.
You may also contact us via our website:
www.windcrestcnp.com
We recommend that you use only factory-authorized Service
Providers and factory-authorized replacement parts.
Factory-authorized replacement parts will fit right and work
right, because they are made with the same precision used to
build every Wind Crest™ appliance.
RECORD PRODUCT DATA FOR FUTURE REFERENCE:
MODEL #: __________________ SERIAL #: ________________
DATE OF PURCHASE: _________________________________
DATE INSTALLED: ____________________________________
DEALER’S NAME: _____________________________________
DEALER’S ADDRESS: _________________________________
DEALER CITY: _______________________ STATE: ________
DEALER PHONE #: ____________________________________
In the U.S.A. or Canada, call Customer Service at [phone] for all Service Needs
CNP INDUSTRIES, INC. MAJOR APPLIANCE WARRANTY
FULL ONE YEAR WARRANTY
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions
attached to or furnished with the product, CNP Industries, Inc. will pay for Factory Specified Parts and repair labor to
correct defects in materials or workmanship. Service must be provided by a CNP Industries, Inc. designated service
company. This warranty is valid only in the United States, District of Columbia or Canada and applies only when the
major appliance is used in the country in which it was purchased. In the 10 providences of Canada, this warranty is
Limited. There may be additional costs for remote or inaccessible locations (e.g. shipping the products to our designated
service locations, or you may need to pay the service technician’s travel costs, to have the appliance repaired in-home).
This warranty does not apply outside the 50 United States and Canada. Proof of original purchase date is required to
obtain service under this warranty.
ITEMS EXCLUDED FROM WARRANTY
This limited warranty does not cover Service Call(s):
1. To correct the installation, which includes replacing or repairing house fuses, or to correct house wiring or plumbing.
2. Service previously done by an unauthorized servicer voids future warranty.
3. To instruct you on how to use your major appliance.
4. To repair or replace appliance light bulbs, air filters or other consumable parts.
5. To repair your major appliance when used for other than normal, single-family residential use or when it is used in a manner that
is contrary to published user or operator instructions and/or installation instructions.
6. To correct damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not
in accordance with electrical or plumbing codes, or use of consumables or cleaning products not approved by CNP Industries,
Inc.
7. For cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage
results from defects in materials or workmanship and is reported to CNP Industries, Inc. within 30 days from date-of-purchase.
8. Costs associated with the removal from your home of your major appliance for repairs. This major appliance is designed to be
repaired in the home and only in-home service is covered by this warranty.
9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an
authorized CNP Industries, Inc. servicer is not available.
10. For the removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in
accordance with published installation instructions.
The cost of repair or replacement under these excluded circumstances shall be borne by the customer.
This warranty is void if the factory applied serial data plate has been altered or removed from your major appliance.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY
FROM STATE TO STATE OR PROVINCE TO PROVINCE.