Wing Bikes Freedom User manual

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Wing Bikes Owner’s Manual
Freedom/Freedom S/Freedom Fatty
WWW.WINGBIKES.COM
We are here to help! Please contact us at [email protected] if you have questions.
Welcome
Thanks you for purchasing from Wing Bikes
TM
. We take pride in bringing you a quality product and experience that we know
you’ll enjoy.
Thanks for choosing the Freedom of Wing!
Using This Manual
This manual contains details of the product, its equipment, and information on its operation and maintenance. Read it carefully
and familiarize yourself with your Wing Bike before using it in order to ensure a safe use and prevent tragic accidents. Be sure
to retain this manual as your convenient Wing Bikes information source.
This manual contains many Warnings and Cautions concerning the safe operation and consequences if safe setup, operation
and maintenance are not performed. All information in this manual should be carefully reviewed and if you have any
questions you should contact Wing Bikes immediately. The notes, warnings and cautions contained within the manual and
marked by this triangular Caution Symbol should also be given special care. Users should also pay special attention to
information marked in this manual beginning with NOTICE.
Because it is impossible to anticipate every situation or condition which can occur while riding, this manual makes no
representations about the safe use of bicycles under all conditions. There are risks associated with the use of any bicycle which
cannot be predicted or avoided, and which are the sole responsibility of the rider. You should save this manual, along with any
other documents that were included with your bicycle, for future reference, however all content in this manual is subject to
change or withdrawal without notice. Visit www.wingbikes.com to download the latest version. Wing Bikes makes every effort
to ensure accuracy of its documentation and assumes no responsibility of liability if any errors or inaccuracies appear within.
Assembly and first adjustment of your Wing Bike requires special tools and skills and it is recommended that this should be
done by a trained bicycle mechanic to ensure best results.

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Table of Contents
Welcome....................................................................................................................................................... 1
Using This Manual ........................................................................................................................................ 1
Assembly Instructions .................................................................................................................................. 2
Battery Charging Tips ................................................................................................................................... 5
Operation ..................................................................................................................................................... 8
Maintenance .............................................................................................................................................. 11
Troubleshooting ......................................................................................................................................... 13
Warnings and Safety .................................................................................................................................. 15
Limited Warranty ....................................................................................................................................... 19
Assembly Instructions
NOTICE: The following assembly steps are only a general guide to assist in the assembly of your Wing Bike and is not a complete
or comprehensive manual of all aspects of assembly, maintenance and repair. We recommend you consult a bicycle repair
specialist to assist in the assembly, repair and maintenance of your bicycle.
Step 1: Remove bike from carton and carefully set out all contents of the box. Remove packaging
material protecting the bicycle frame and components. Ensure the following pieces are included in the
package. If there are any missing parts please contact Wing Bikes for help replacing missing pieces.
1. Wing Bike
2. Front wheel with fender and front wheel axle bolts
3. Box with Pedals, Stem Extender (Freedom Only)
4. Assembly tools (2 hex wrenches, 2 spanner wrenches).
5. Charger and Battery
6. Keys for battery pack with button pad for alarm
7. Seat and seat post
Step 2: Install your handlebar using your 4 mm hex wrench. Loosen the 4 handlebar clamp bolts to
remove the clamp.

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Install the handlebar and re install the clamp to fit the handlebar in place.
Step 3: Align your handlebars using your 5mm hex wrench. Loosen the two stem bolts using your 5mm
hex wrench and align the handlebars to be perpendicular to the bike frame. Tighten top bolt first, then
the two stem bolts to hold the handlebar position in place.
<- Stem Bolts <- Top Cap
Step 4: Install front wheel. For this step we recommend turning the bike upside down for ease of
installation. Make sure to align the disc rotor into the brake caliper when installing the wheel onto the
fork. Slide the washers onto the axle outside of fork, and installed before the axle nut, then tighten the
axle nut using the included wrench.
Step 5: Install seat post. Secure tightly with the hex wrench at the desired height. Do not install
seatpost passed the minimum insert markings.
Step 6: Install the pedals using the 15mm wrench. Use the pedal marked with an “L” on the left side and
the right pedal marked with an “R” on the right side (side with drivetrain gears).

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Be careful to not cross thread the pedals. Pro Tip: Pedal threads always tighten towards the front of the
bike. (Right pedal has clockwise thread/Left pedal has counter clockwise thread). PLEASE NOTE: After
installing the pedals, make sure to also tighten the crank arm bolts with an 8mm hex wrench.
Step 7: Inflate tires to desired PSI. Recommended pressure 65 PSI for Freedom and Freedom S, 25 PSI
for Freedom Fatty. Do not overinflate or underinflate tires. We recommend checking your tire pressure
once a week. The fender mounts with two small bolts that attach the metal rods to the fork (near the
front wheel axle). The metal tab on the fender itself should sit behind the top of the fork. Insert the
longer bolt through the fork and the metal tab, then add a washer and tighten the nut to secure it.
Step 8: Hold down the power button on the display on the handlebars to start the bike. Press and hold
the Up Arrow button on the handlebar display to turn the lights on and ensure both lights are activating.
Grab your key fob to test the alarm system. Press the lock button to arm the bike, then move the bike
around to activate the alarm. Once the alarm siren sounds, press the unlock button to disarm, you
should hear 2 beeps when disarming. The middle button on the button pad does not have a function.
Step 9: Lift rear wheel off the ground and press and hold the down button to ensure the walk assist
spins the motor wheel. WARNING: Do not perform this step unless the rear wheel is off the ground, the
bike will take off if this step is done with the wheel touching the ground.
NOTICE: Ensure all hardware is tightened properly and all safety checks in the following sections are performed before first use.
Contact Wing Bikes if you have any questions regarding the assembly of your bike. If you are not able to ensure all the assembly
steps are performed properly please consult a certified local bicycle service provider for assistance in addition to contacting
Wing Bikes for help.

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Do not extend any components including the stem, rear rack, or seat post beyond the insertion
marking etched into the components. Ensure that all hardware is properly tightened and secured
before moving on to next step otherwise serious injury or death could occur.
Recommended Torque Values
Hardware Location
Torque Required (Nm)
Handlebar
18-20
Stem
18-20
Saddle
18-20
Seat
18-20
Front Wheel (For Bikes With Bolt On Front Wheel)
16-25
Rear Wheel
30-35
Bottom Bracket Parts
35-55
Pedals
35
Disk mounting Bolts
6
Disk Caliber Mount
10
Crank Bolts
40
Rear Derailleur Cable Pinch
6
Front Derailleur Clamp
7
Seat Post Clamp
7
Adjusting Seat Height
Use the included hex wrench to loosen the clamp and free the seat post and pull upwards or push
downwards to reach desired height.
Notice: Ensure seat post and seat are properly adjusted before riding. Do not raise the seat post beyond
the insertion marking etched into the seat post tube. If your seat post projects from the frame beyond
these markings, the seat post or frame may break, which could cause you to lose control and fall. Prior
to first use, be sure to tighten the seat clamp properly. A lose seat clamp or seat post binding bolt can
cause damage to the bicycle or can cause you to lose control or fall. Periodically check to make sure
these the seat clamp is properly tightened.
Rider Comfort
To obtain maximum comfort, the rider should not overextend his or her arms reach when riding. In
order to obtain the most comfortable riding position and offer the best possible pedaling efficiency, the
seat height should be set correctly in relation to the rider’s leg length. The correct saddle height should
not allow leg strain from over extension, and the hips should not rock from side to side when pedaling.
While sitting on the bicycle with one pedal at its lowest point, place the ball of your foot on that pedal.
The correct saddle height will allow the knee to be slightly bent in this position.
Battery Charging Tips
 The battery should be recharged after each use. There is no memory effect so you can charge
the battery after short rides without damage.
 The battery can be recharged on or off the bike.
 Remove the battery by turning the key and then pulling the battery towards the direction of the
battery handle until the battery lifts off of the mounting receptacle.

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 The charger will automatically stop when the battery pack is full so you can charge overnight.
 Always charge in dry locations and indoors away from direct sunlight, dirt or debris.
 Do not cover up the charger when plugged in or charging, it air cools and needs to be left in a
clear space. Do not charge with the charger in the inverted position which can inhibit cooling
and reduce the chargers life.
 Check the charger cables, charger and battery for damage before beginning each charge.
 The light on the charger will turn green when charge is complete and stay red while the battery
charges.
 Charging normally takes 3-5 hours, however it can take longer when you first receive the bike
since the battery pack is balancing.
 Charge in a clear area away from potential to trip on the charging cords, or damage to occur to
the bike, battery or charging equipment while parked.
Charging Procedure
Follow these steps for charging your Wing Bike:
1. Remove the rubber cover on the charging socket.
2. With the battery on or off the bike, place the charger in a flat, secure place, and connect the DC
output plug from the charger (round barrel connector) to the charging port on the end of the
battery pack.
3. Then connect the input plug to the power outlet, charging should initiate and will be indicated
by the LED charge status light on the charger turning red.
4. After charging, unplug the charger from the wall outlet first and proceed to remove the charger
DC plug from the bike battery socket.
Always charge your battery in temperatures between 50 and 80 degree Fahrenheit and ensure the
battery and charger are not damaged before initiating charge. If you notice anything unusual while
charging please discontinue charging and use of the bike and contact Wing Bikes for help.
When the Battery Is Removed
 Do not touch the “+” and “-“terminal contacts on the top of the battery when the battery is
removed from the bike.
 Be careful not to drop or damage the battery pack when
loose from the bike.
 Ensure the bike is turned off whenever you are removing
the battery from the bike.
When Installing the Battery onto the Bike
 Do not force the battery onto the receptacle, slowly align and push battery into
the receptacle.
 Ensure the battery is in the locked position before riding,
there should be an audible click when installed properly.
To best check that the battery has been properly

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secured to the bike, gently pull the handle on the battery
sideways and test the security of the pack.
Charging Time
When the input and output terminal are connected properly, and the battery is not fully charged, the
red charging indicator light should illuminate, showing that the battery is charging. The time that the
battery takes to fully charge the battery is dependent on various factors including distance traveled,
riding characteristics, terrain, payload, and battery age. The following table provides an estimate of
charge time based on most common distances traveled in regular operation:
Distance Traveled
Charge Time to Fully Recharge
5 miles
1 hour
10 miles
1-2 hours
15 miles
2-3 hours
20 miles
3-4 hours
25 miles
4-5 hours
35+ miles
5-6 hours
Notice: The battery pack can take longer to charge when fully depleted and when the battery is new. As your
battery ages you might also experience increased charging times but this is only expected after 3-5 years of regular
use. If your battery does not seem to be charging normally, and taking longer to charge then expected, please
discontinue charging and contact Wing Bikes immediately.
Charger Safety Information
 Keep charger in a safe
place away from children.
 Fully charge the battery before each use to extend the life of the battery and help to reduce the
chance of over-discharging the battery pack.
 Do not charge the battery with any other chargers then what was originally supplied with your
Wing Bike or a charger purchased directly from Wing Bikes for use with your specific bike serial
number, as approved by Wing Bikes.
 The charger works on 110/220 V 50/60 Hz standard home AC power outlets, do not open the
charger, the charger automatically detects and accounts for incoming voltage.
 Avoid charger contact with liquids, dirt/debris or metal objects.
 Store the charger in a location where it cannot suffer damage from falls/impact.
 The charger should only be used indoors in a dry ventilated space.
 If you notice a strange smell or the charger or battery are overheating, please stop charging and
contact Wing Bikes.
 Do not yank or pull on the cables of the charger. When unplugging carefully remove both the AC
and DC cables by way of pulling on the plastic plugs, not pulling on the cables.
Please take special care in charging of your Wing Bike in accordance with the above procedures and
safety information. Failure to follow proper charging procedures can result in damage to your Wing
Bike, charger, personal property and/or serious injury or death.

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Operation
Start-Up Procedure
After the bike has been properly assembled following the unboxing instructions and all components are
secured correctly, you may now proceed to start up the vehicle and select the drive mode and power
level via the display on the handlebars.
Notice: Do not perform any of the steps in the Operation section of this manual until you have read
this entire manual since there are important details in the following sections, especially related to
safety.
1. Secure the battery pack to the frame mount. Remove the key and test to see the battery cannot
be removed before proceeding.
2. Hold down the center power button on the handlebar display for 2 seconds then release, the
LCD readout should turn on.
3. Select your desired level of pedal assistance between level 1 and 5 using the up and down
arrows on the handlebar display. Level 1 corresponds to the lowest level of pedal assist, and
level 5 corresponds to the highest level of pedal assist. The approximate top speed of each level
of pedal assist is show in the table below:
Pedal Assist Level
Approximate Assisted Speed
1
4 MPH
2
8 MPH
3
12 MPH
4
18 MPH
5
20+ MPH
4. If you purchased the optional throttle, the throttle power overrides each pedal assist mode, and
has the same power output as pedal assist level 5.
5. To turn on the lighting system once the battery/LCD display are on, hold down the up arrow on
the handlebar display for 2-3 seconds.
Users must become accustomed to the bikes power control system before operating. The throttle
mechanism allows full power to be activated from a stop and inexperienced users should take
extra care when first applying the throttle. The pedal assistance feature is also a powerful option
and users should fully research and understand how to operate it before first use. Not taking care
to familiarize yourself and practice the operation of the power system on your Wing Bike can lead
to death or serious injury, please head this warning.
6. With the proper safety gear and rider knowledge and understanding you may now proceed to
operate your Wing Bike. You can begin by pedaling the bike in the appropriate drivetrain gear
with or without pedal assistance. You may also use the throttle to accelerate and maintain your
desired speed.

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Users must follow the instructions and warning contained in this manual for their safety. Do not
attempt to operate your Wing Bike until you have attained adequate knowledge of its control and
operation. Damage caused by failing to follow instructions is not covered under warranty and
could result in personal injury to you or others as well as damage to property and/or your Wing
Bike. Contact Wing Bikes if you have any questions about assembly or operation.
LCD Display Features
The image shows the various features and information displayed on the wireless remote. The display is
controlled using the 3 buttons located left of the screen. For more information on the LCD display and
operation please refer to the SW-LCD manual in the Appendix.
Driving Range
The range of your Wing Bike is the distance the bike will travel on a single full charge of the onboard
battery pack. Some of the factors which effect range include changes in elevation, speed, payload,
and acceleration, number of starts and stops and ambient air temperatures. Tire pressure and terrain
are also important variables to consider.
We suggest that you ride conservatively when you first get your Wing Bike to get to know your bike and
travel routes. Once you become familiar with the range requirements of your travel routes, and the
capabilities of your Wing Bike you can then adjust you riding characteristics if you so desire. Wing Bikes
makes no claims to the range that individual users might obtain.
Battery Capacity Display
The LCD readout on the handlebar of your Wing Bike features a battery capacity gauge (much like the
fuel gauge on an automobile). It is recommended that users stop operating the bike once one bar is left
on the display. Once the battery is fully depleted, the last remaining bar will begin to flash,
communicating to the user that they should cease operation immediately.
Best Practices for Extending Range and Battery Life
Notice: It is recommended that users pay close attention and ride within the following limitations to
ensure the hub motor does not overheat or become damaged from excessive loading.
o Do not climb hills steeper than 15% in grade.
o Pedal to assist the motor when climbing hills and accelerating from a stop.
o Avoid sudden starts and stops.
o When climbing hills reduce the power output to 200 watts or less. This can be accomplished by
pedaling with the bike while in pedal assist modes 1 or 2.
o Accelerate slowly.

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Parking, Storage and Transport
Please follow these basic parking, storage and transport tips to ensure your bike is well cared for on and
off the road.
o When pushing the vehicle manually, turn off the power to avoid accidental acceleration from
the motor.
o It is recommended to park indoors.
o Switch the power off to conserve battery. Remove the key from the bike and ensure the battery
is locked to the frame or removed and brought with you for security.
o In public places, your Wing Bike must be parked in accordance with local rules and regulations.
o If you have to park outdoors in rain, or wet conditions you should only leave your Wing Bike
outside for a few hours and proceed to park the bike in a dry location afterwards in order to
allow all the systems to dry out. Much like a regular bike, use in wet conditions mandates a
more regular maintenance schedule to ensure your bike does not become rusty, corroded and
to ensure all systems are always working safely.
o Do not park, store, or transport your Wing Bike on a rack that is not designed for the size and
weight of the bike.
o Locking up your bike is recommended to ensure your bike is secure and the chance of theft is
reduced. Wing Bikes makes no claims or recommendations on the proper lock hardware or
procedures to secure your bike, but we do recommend you take the appropriate precautions to
keep your Wing Bike safe from theft.
o The alarm system does not guarantee that your bike is immune to theft.
o When storing your bike or carrying your bike on a rack for transport, you can remove the battery
pack to reduce the weight of the bike and make lifting and loading easier.
Carrying Loads
MAXIMUM PAYLOAD FOR WING BIKES
The total maximum weight limit of the Wing Freedom (300 Lbs.) includes the weight of the rider as well as clothing,
riding gear, cargo, etc. The kickstand is not designed to be used for loading cargo. You MUST hold onto the bike
whenever loading cargo. Do not assume the bike is stable and balanced when using the kickstand, always hold
onto the bike when cargo is being loaded or in place.
Total payload: 275 lbs.
Rear Rack: 40 lbs. when using the Wing Bikes rear rack
Front Rack: 30 lbs. when using the Wing Bikes front rack
CARRYING CARGO
Carrying a cargo load involves additional risks which need to be paid close attention to, users should
practice riding on a flat and open area with light cargo before attempting to carry heavier loads or
passengers. You must become accustomed to the braking, steering, and operational adjustments
required to safely operate your Wing Bike with cargo. Braking, acceleration, and balancing are all
significantly affected by the addition of cargo loaded on the Wing Bike.