TM
Page 2
TROUBLESHOOTING
Unable to check the temperature
1. There should be a small "Beep" sound, when you plug Wishbone in and pull out it from earphone. If you can hear the both sounds, the hardware of
Wishbone is in good situation.
2. Please make sure you open the access to microphone for Wishbone in your phone’s Setting-Privacy.
3. If above two steps are OK, Sometimes the light on the top right corner is yellow or red, Please close the Wishbone app by double click the home button and
slide to close App in task list and restart App.(Click home button once is not to close APP.)
4. If step 3 is not OK, Please shut the phone power off, and restart.
5. If step 4 is not OK, Please check, reinstall battery or change new batteries to try again, maybe the batteries are worn out. The battery size is
LR41(AG3/L736) , two button batteries.
Problems with detecting a temperature
For the best accuracy, point the sensor side of Wishbone at the temples or the center of the forehead within a distance of 3 to 5cm. Don’t move Wishbone
until your phone has either displayed a temperature or shown an error. When Wishbone doesn’t detect the temperature within 32 —44ºC range, the
following message will be displayed, “Please take the temperature at the center of the forehead”.
For the most accurate readings keep the sensor side pointing at 90 degrees to the temples or the forehead.
For young children where there is a problem obtaining an accurate reading from the forehead, you may take the temperature from the temple.
If an object produces a lot of steam, avoid detecting the temperature through the steam. Please don’t take the temperature perpendicularly.
It is recommended body temperature reading is taken indoors. When moving between locations with a large temperature difference, please wait for 20
minutes before taking a body temperature.
Conditions such as sweat and wind may effect the accuracy of readings resulting in lower measurements than the actual temperature.
Don’t use Wishbone detecting the temperature of metal objects.
For Ambient temperature, you should put the wishbone in the same ambient more than 20 mins before you measure temp.
COMPATIBILITY LIST
For Android phones, please note that Wishbone can not work on some Android phones, as each Android phone has own hardware and software. No
intelligent device can be compatible with all Android phones.
We did test for the below Android phones, if your Android phone is in the list of non-compatible for Wishbone, please change other phones to try.
MANUFACTURED BY JOYWING | MADE IN CHINA
Http://www.wishbone.cc Copyright 2015 Joywing, Inc. Patent Approved.
Nov 14, 2015 VER 1.7 (English)
PRECAUTIONS
High, prolonged fever requires medical care. Temperature measurements are for reference, if in any doubt please contact a medical healthcare profes-
sional.
Do not use Wishbone if it appears damaged. If damaged, do not attempt to repair. Please contact our customer service department.
The Wishbone contains batteries. Batteries are dangerous for children. Do not allow children to play with or use Wishbone by themselves. Don’t let children
open the button cell cover. Do not expose batteries to water or fire.
When Wishbone is plugged in the mobile phone, it can affect some operations of your phone such as making or answering calls, please always unplug
Wishbone when not in use.
Leaving Wishbone plugged in when not in use will deplete the button cells.
Once high temperature objects have been measured, immediately move Wishbone away from the object to protect the sensor.
For further technical assistance please email your phone’s brand, model number, and OS version along with a description of
This list is not completed, we will keep updating in APP.
For Samsung S5, please download Poweramp music player, Wishbone works correctly when the music is playing.
Some phones may have a badly worn 3.5mm earphone socket with intermittent contact. We recommend inserting the device slowly, forceful insertion
may result in an error in reading.
Brand Compatible Non-compatible
SAMSUNG
APPLE iPhone 4,4S,5,5C,5S,6,6 Plus,6S,6S Plus
iPad,iPad Mini,iPod Touch
LG G3,G PRO 2,AKA G Flex2
HTC M9,EYE,Butterfly2,Desire610
SONY Z3(Z3 Compact),Z2,C3,M2(d2303) T2 Ultra Dual,Z1
MOTOROLA MOTO X
NEXUS 4,5,6
HUAWEI Honor (3С, 3Х, 4X, 6), P6,MATE7,P7,G7,G750,C199S,P8
(ALECL00),Honor6PLUS(PE-TL00M)
ONE PLUS One
XIAOMI RED MI
S3,S4,S4MINI,S5,S6(S6 EDGE),NOTE,NOTE2,NOTE3,NOTE4,
A7,E7,MEGA,GRAND2,i8558,TAB7.0(P6201), Core mini 4g,Grand
Prime,Note10.1,A8
MEGA5.8(SCHP709),MEGA2,J7(SMJ7008)
MI2,3,4,NOTE
M7,M8,820,DesireHD,D620U,D626T,D826W,E9,HTL22